ZZA Factory delivers standout Detroit-style pizza -- thick, crisp-edged, and unapologetically flavorful. The menu leans into classic comfort dishes, elevated with a subtle Chicago twist that keeps things interesting. It's confident, satisfying food that doesn't try too hard. It just works. read more

My second time being here to service was good good. The food was good and the place is clean. read more

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As a person that loves both Harold's and Uncle Remus I have to say that Zza Factory's wings are a combination of both great Chicago institutions. I ordered 20 wings thinking that I would get 10 flats and 10 drums for $40 and I was fine with that but I was shocked to learn that it came in two big trays with 20 FULL WINGS FRIED HARD (10 wings per tray), fries, mild sauce (covering wings and fries) & a couple piece of white bread. Reminded me of an Uncle Remus G-pan and tasted like it too. They definitely got some people who know what they're doing when it comes to Chicago style chicken The pickup process was a breeze too. Showed up and my order was ready when they said it would be. You know great customer service when you see it and Zza has some of the best I've experienced. It feels like they are happy to see you in their restaurant and appreciate your patronage. As a customer I don't require that but it's great to actually experience it. (Sorry to bury the lede but I've also tried their Chicago Chopped Cheese, which taste like an Italian Beef mixed with a Philly cheesesteak, it is my favorite sandwich I've eaten hands down) read more

ZZA Factory - 10 Traditonal Wingz, fries and white bread (sorry couldn't wait) - Pizza Near Me - Elgin, Illinois

First time there and the food was great!! We had gyros, Italian beef and chili cheese fries. Huge portions and so tasty!! We'llbe back!

I enjoy the food here and the staff is great. On this visit I had the Maxwell Street Polish w/fries. Comes with grilled onions and a sport pepper. It lacked mustard or there wasn't enough. Anyway, it was good. Only a couple minor critiques: the fresh cut fries should be done a little more. I found them to be soggy. And the drive-thru is pretty slow. The times I have dined in have been fine. read more

Love Zza, I've posted a review before, but wanted to add these current menu pics. Great staff, unique versions of standard food, excellent catering! Add them to your list. Current ghost kitchen is Fried Hard doing wings, bone in and boneless and tenders. fried Hard is on menu 2. read more

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Service is always terrible no matter when I go there... long wait times even when no one is in the restaurant. I drive for Uber and always get terrible service. Last night I picked up an order and was told it would be ready in 7 minutes. After waiting 10 minutes the girl came out and told me that my customers pizza got burnt and they have to remake it so it will be another 9 minutes. Not only is this bad for my customer but me as a driver since I am not able to get any other orders with this long wait. Total wait time to pick up this order was 20 minutes! I will no longer take Uber orders from this restaurant! read more

ZZA Factory is a fun spot that knows exactly what it's doing. The Detroit-style pizza is excellent -- thick, crispy-edged, and loaded with flavor. Beyond the pizza, the menu leans into classic comfort foods with a subtle Chicago twist that keeps things interesting. It's the kind of place that doesn't take itself too seriously but still delivers seriously good food. read more

I have called and sent messages with no response. We used to love this place with great pizza but recently ordered and our food was too well done. I am attaching a picture of our kids hamburger meal which wasn't even edible. I didn't get a picture of our pizza with all overdone toppings. We frequent often but won't be going back. read more

ZZA Factory - Kids meal hamburger - Pizza Near Me - Elgin, Illinois

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I've passed by this restaurant in Elgin for more than a year and never stepped inside. They sell a variety of foods, mostly things I don't eat. I went strictly for the pizza and was not disappointed. I ordered a personal cheese pizza that came in 4 squares (detroit style). The crust had that buttery flavor and fried like texture. It was cheesy and a little greasy with a pleasantly tasting sauce. I took mine to go and later popped it in the air fryer with the addition of green onions and mushrooms. The serving size was perfect. This is like my new guilty pleasure, tastes good but so not healthy. read more

ZZA Factory - Personal square cheese pizza comes in 4 delicious squares - Pizza Near Me - Elgin, Illinois

Awesome food, had the chicken tender, chicken wing and shrimp combo dinner. The bbq mild sauce is the perfect finish to the perfectly fried pieces the fries are perfect! Love it! Customer service also outstanding I came on Sunday and it was busy but the girl managed to take care of each customer in a timely manner including helping customers on the phone. The wait was under 10 min also great. Impressive read more

The Food was delicious! Great fast service! Drove 45 minutes to get here! We will definitely be back!!! read more

ZZA Factory - Chopped beef - Pizza Near Me - Elgin, Illinois

It's very hard to screw up Chicken Tenders. Tastes like nothing, it's like they threw in chicken breasts to the fryer without any batter or seasoning. Chicken was dry and chewy. I asked to look at the menu in the drive threw and then order then she said we are closed unless you order right now. We tried to order something else and they told us we are not serving that at the moment. It's almost like they didn't wanna make us a chocolate milkshake so they just told us we can't order it because it was 30 minutes before closing. Worst Food I've had as long as I can remember. read more

I was looking to celebrate National Pasta Day on 10/17 for my office. I researched local catering options for pasta. Pasta is tricky to cater since it doesn't travel well, and it can get pasty and clumpy. I found ZZA Factory was a local spot that offered pasta dishes. Checked out their menu, photos, and reviews and was instantly impressed! The food looked outstanding in photos, menu variety was excellent, and reviews were consistent enough for me to decide this is who I would reach out to. The gentleman who answered the phone was very helpful. I shared the menu I was looking for, he confirmed they offered the menu items, I wanted and explained the pricing/quantity of food I would receive. It was easy, efficient, quick, clear, and friendly to place my order. Our business location was out of their delivery range, but we had the option to pick up so I was pleased. Pickup was easy and timely. The man who helped me load pointed out a few pans were heavy and to be careful lifting them. They double-panned the heavier items so the full pan didn't bend, and the full aluminum pans were wrapped tightly, labeled, and packed in perfectly fitting boxes. Arriving back to the office, I had my chafers all set-up. So happy they double panned the food pans because they were heavy and boy did the food smell like heaven! I removed the foil lids and to my surprise the smell my heart happy. You know when you just look at food and you know it's going to be delicious? That is what I felt... I was so impressed and couldn't wait to dig in. Lunch started and my team came down, I could hear ooohhhsss and aahhhsss as they approaced the buffet. Rave reviews from everyone! Where is this food from? What's the name? What other food do they offer? Can you share the menu? We have a tough crowd to please and they were soooo impressed with all of the food. Each dish was demolished. Our team was coming up for seconds and wanting to take anything that was left home with them. Thank you for making my team so happy, my job easier, and giving me another option to get food from our office from. You've gained my confidence and tastebuds! If you are looking for a local hidden gem, check out ZZA Factory. Fresh food, traditional food and made with love. The food speaks for itself. You will be so impressed!! read more

Came for the good, greasy Detroit-style pizza, stayed for the Harold's ghost kitchen! I've never had any issues with my orders like other people are saying. The people who work there are always really nice. Yes you might have to wait a minute, but do you want something heated up in the microwave or do you want freshly cooked food?! read more

First time here and the menu is overwhelming because everything just sounds delicious and I wanted to try everything. But I was in the mood for gyros so I figured that's usually safe to go with. I admit the gyros was a bit disappointing. The strips of gyros was fried to a crisp and I don't particularly like that. The portions were generous. However I prefer sliced onions but they serve it with chopped onions and that really just didn't do it for me. The sauce was meh. I'm picky when it comes to gyros. I know what I like. And this experience isn't enough for me to not come back. I will just not order this again. I ordered a side of their fresh cut fries which was delicious. They were really good and fresh. Also got a side of the cheese sauce which I wasn't a big fan of. I sat in the restaurant to dine and it was very clean. I noticed what others ordered who sat near me and the food does look delicious. Especially their Detroit style pizzas and Italian Beefs. I definitely want to come back and try that and hopefully it will change my opinion and review from 4 to 5 stars. read more

ZZA Factory - a hot dog and fries on a tray - Pizza Near Me - Elgin, Illinois

Worst customer service experience ever. I spent $100 on an order and they made a mistake. When I called to inform the manager she said they normally require that I come back the same day to get my mistaken items, but made an exception that I could come the next day. But when I call the next day the lady I spoke to was so rude. She refused to honor the request. She was short with me and then hung up. When I called back to get her name to lodge a complaint she refused to give me her name. All this for $11... I've been a loyal customer for a while but never again!!! The service has gotten horrible and the food was already declining (especially for the price). This solidified that I will never return. You can only cut so many corners with service and quality. And if business is so tight that you had to STEAL my $11 instead of retaining a loyal customer, I just hope it was worth it. read more

The person who answered my review is very rude and complaining that I went on yelp. I did call the store first... before writing my review. I shouldn't have to drive home and three days later get a response (( to bring it back )) very disappointing. Check your food before you leave... maybe take a bite read more

ZZA Factory - Thanks for the sauce on the side and tomato. Worst gyro ever... very dry - Pizza Near Me - Elgin, Illinois

Ok well when you want the grease this is it... tasty food Delivery great Hot hot hot I enjoyed every single order Thank you for my late night craving satisfaction read more

If you eat with your eyes, your mouth will instantly water. Friendly service. Fast service. Inviting dining area. Free refills on fountain beverages. Plenty of food. Just wasn't for me. Tried it twice. Burger didn't have enough flavor and my wings were barely done. read more

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Three words. The factory burger!!!! OMG. I was blown away THE END!!!!!!!!! Their wings are ridiculously good too read more

All I can say is wow. This was some DAMN good Detroit style pizza. I got the personal grandma style, for a quick on the go lunch. Ordered ahead of time and the pizza was ready in 15 min. Best $9 lunch I could have asked for. Definitely definitely definitely coming back! read more

ZZA Factory - Grandma Personal* - Pizza Near Me - Elgin, Illinois

Handmade chicken tenders incredible. My son was giving everything from sauce to breadsticks and more a 10/10

Not top tier for a pizza option. Maybe try the rest of their menu. Service was kind and helpful.

My Husband & I went to a small animal sanctuary nearby & decided to eat lunch at this cute place before we seen the cute animals. Very casual & cute inside. Great service too. We ordered pizza & a half order of fresh cut french fries. The food is great. But 1 thing I have to mention is that the fries were a bit well done. I prefer when some are a more greasy & not well done where u can taste the flavor of the potato more. Next time I can ask for the fries to not be so well done. With that half order a few people could have shared them! A very cute place. Nothing too fancy which we prefer. We will have to take our 3 & a half year old grandson here. He loves fries alot! I will try a cheeseburger next time. Alot of choices on the menu & you just order at the counter which is cool with us as well. read more

Came down to ZZA Factory because they are a Mr Beast Burger ghost kitchen. The food was fresh and delicious, loved the atmosphere (very nostalgic of my youth), and the staff was so kind and accommodating. We ended up ordering their fresh cut fries and they were 10000% better than the Mr Beast crinkle fries. Anyway, we will be back. read more

ZZA Factory - Mr Beast Burger - Pizza Near Me - Elgin, Illinois

Last time I will come here after frequenting for years. The decline started during Covid, which was understandable, but they have had plenty of time to recover, if interested. First off, the "dog + fry" deal shows as $4,50 on the drive-thru menu. I was charged $5.50 and asked why. They said the price changed per a menu th3y gave me, but the menu that I attached a picture of shows the increase to $5.00. They also charge a 4% credit card processing fee. The highest I have ever seen. On top of all of this, the hot dogs were pathetic looking, and the frys were all burnt with only around a quarter of which were edible. read more

ZZA Factory - Poor excuse for a hot dog - Pizza Near Me - Elgin, Illinois

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Brownoli easily serves 4. Amazing. Good Italian beef. Personal Squares are great. Smiling happy staff - priceless. read more

Pizza is great. We had pizza and wings, both were 8 out of 10. And I am only saying that because my order was initially messed up but they caught it. Waited an extra 20 min for my pizza. Anyway it's a good choice as this was our first order. We will be coming back. read more

YUM. Zza factory is where it's at. Thick(er) crust, Detroit-style. We got the grandma's pizza and it was phenomenal. We carried out, but there are options to dine-in if you want to - it's a super casual place, where you can get your own pop from the machine before you take a seat. I think if you dine in it might be counter service. Someone in our group ordered the italian beef and it was like a large baby that's how huge it was - he said it was amazing. Very solid pizza and beef, and the wings aren't bad either! read more

Ghost kitchen / Greasy food that will give you blood clots & diabetes if you eat this garbage every week.

Came because of an IG influencer suggested a New York style "chopped cheese" needless to say it was bland as shit. And with friends and a drink, it was $21. Egregious. I could've got a much better tasting Chicago Italian Beef at Johnnie's down the street from my job for like $8-$10. Better tasting and more satisfying. Lady working the register here was nice though. read more

Tried ZZA Factory for the first time and really enjoyed the food! We got their Chicago Fire pizza which was spicy and delicious. Also the meatball parmesan sandwich with sweet peppers. The way the cheese melts all over this pizza The seasoning is just perfect allowing the flavor of the meat and cheese to still pop. The bacon is perfect. Not too salty and doesn't overpower anything else. Just as it should be. Their fries are also absolutely perfect. Crisped to perfection allowing the juicy meat and cheese to sit on top without them getting soggy. Thank you for the amazing dish ZZA factory, and I will definitely be trying your guys burgers soon as well. Highly recommend! read more

Delicious, gigantic gyros! Yum! Very nice people working there. Nice ambience. I hope to go back again soon.

How did I not know this place existed, pizzas are so good- my personal fav is the popeye with white sauce. They also have a Nutella milkshake. Always wanted to try their bombz fries but I can only consume so many colories in a sitting lol Hands down a best hidden place. Definitely get your pizza here! read more

At Judson University for a baseball tournament. Thanks for the recollection, Yelp! Fun little spot with an extensive menu. I went for the old reliable -- Chicago dog with fries. Very affordable and the fries were fresh-cut and the dog was great. Very friendly cashier/server. Nothing but good things to say! read more

Tried them finally. I like their option of personal pizza because we are so picky in our family. So we can each get our pizza. The Italian Beef pizza is very unique and different from other places. Really good. I like their fluffy crust and the burnt bottom, it's delicious. The cheesesticks are yummy. Assembly line was good and well the pepperoni is always the best. :P I like how they have other options on the menu as well. Delivery is pretty quick, so that is a plus. They say within an hour, it's usually less than that. Will continue ordering from here. Definitely recommend. read more

Food is great tried a burger and a Philly sandwich with fries ... everything was A1. The fries were fresh reminded me of jimmys fries. Seasoning on burger and Philly were on point ... had plenty of seating... only gripe I have with the place is the bathroom smelled like a sewage facility and there was cold air coming from the ceiling. I gagged as soon as I walked into the bathroom. Hope they fix the issue other than that the girl at the front was friendly and nice read more

Would have been 10 stars BUT... none of the staff had masks. Sad, but that's going to deter me from returning. And I really wanted to make this a favorite place. Personal pizzas were great! Menu looks inviting. Place was clean. read more

We came here because we heard they had Mr Beast food. When we arrived, we were directed to a placard with a QR code which we needed to use to order our food. We ordered and were informed it would take 14 minutes before our food was ready. It took 29 minutes, and they failed to fulfill the order correctly. We were missing fries,but we were also now late to our next engagement, so we left. Overpriced food. Slow and inept service. We won't be returning. read more