People are harder on chains, and that is not always fair. I like Wingstop. The wings are always cooked perfectly and I have a weird hatred of "Frankenwings" ie wings that are all malshaped and odd looking. I just can't eat them. That is a weird me thing. I'm aware of that. I always get perfect wings at Wingstop with no frankenwings. The sauces and rubs are always good and they actually have wings with some heat and flavor. The hottest local wing joints top out at "hot" which is "Franks," which is not hot. Franks is mild. Atomic at Wingstop is perfect. 6 Atomic is a perfect burn that doesn't last too long. Wingstop is cooked perfectly, delivered quickly, flavored perfectly, and the employees are lovely. Blows all the local places with their wimpy Franks Red Hot Frankenwings to shame. Solid 5. Local joints. Up your game and please give me something with some spice and flavor. read more

Wingstop - Chicken Wings Near Me - Martinsburg, West Virginia

If I could give this wingstop 0 stars I would. Cause it's not worth even 1 star. The wings my husband ordered were supposed to be mild and they were far from it. And swimming in grease they were so undercooked and disgusting, and the fries oh my gosh. There were not fries looks like they have been sitting on a counter for a few days and they thrown into a container. We were charged 31.00 dollars for a bunch of garbage. I don't know how this company can stay in business and serve people food like this. They ought to be ashamed of themselves!!!! read more

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Extremely disappointed, went to pick up my mobile order , my corn was cold , my chicken was barely seasoned, so I of course took it back. The staff acted shady about it as if it was my fault. The staff is not professional at all considering the cashier was eating while taking an order. Over all experience never again. Please do better. Thank you. read more

Goopy sauces, over cooked chicken, but still tasty. Staff is a bit frantic but produces what they should.

Extremely disappointing experience. My wife placed a pickup order and got home only to realize half of it was missing. We called and the store said they would make it up to us, but this is not the first time this has happened. When I went back for the refund, there was zero effort to make the situation right. The general manager showed no customer-first mentality and acted as if the inconvenience didn't matter. It's clear they prioritize money over good service. I won't be returning, and I wouldn't recommend this location to anyone. read more

Stood at the register for 7 minutes before anyone came to take our order. When he came he didn't say a word; no greeting, nothing to confirm the order, no time estimate- nothing. All he said was the total when it was time to pay, but even then it was minimal. He had an AirPod in one ear, too. The 3 stars is for the food only. The service needs some major training. read more

This place is horrific. I don't get how when you hear garlic parm hot honey old bay and lemon pepper BONELESS you hear all lemon pepper BONE IN. First of all who tf orders all Lemmon pepper and second how the hell do you mess that up. read more

Ordered the 10 piece boneless combo to go. I got home and half my wings were buffalo and half were bare. No honey barbecue sauce. Very disappointing. Check your food before leaving. Service was at register was good. read more

Wingstop - Wings with no sauce, just dripping in oil. - Chicken Wings Near Me - Martinsburg, West Virginia

Food was so salty and greasy that we couldn't even finish our portions! I would have given it zero stars if it was an option. Why are they still open!?!! read more

All wing stop are bad. Currently calling for the past 20 mins no answer. Guess they don't want my money read more

Wingstop - Worst Wingstop ever - Chicken Wings Near Me - Martinsburg, West Virginia

We were driving through town and decided to place a carry out order (our only option due to COVID-19) since we had never eaten at a Wing Stop. We used the online app, which was user friendly. The order confirmation said our order would be ready in 16-20 minutes. Approximately 15 minutes later I walked in and they were packaging up our order. They almost forgot to place one of our items in the bag, but they stopped me before I walked out. We're frequent BWW goers and I will say that these boneless wings were probably better! The breading wasn't thick and the chicken was meaty, juicy white meat. I was surprised at the limited sauce flavors - approximately a dozen options. For this place to specialize in wings I would have expected a LARGE selection of sauce flavors. We tried 3 different flavors: hot, Cajun, and the hickory smoked BBQ. The sauces were good but there wasn't a huge difference between the flavor of the Hot and the Cajun, which was a bit disappointing. After dinner we both commented on how thirsty we were and how salty the sauces seemed to be. However, they were pretty good and I liked the fact that the breading wasn't thick. I've read other reviews about the poor attitudes and disinterest of the staff. While I didn't necessarily experience that (since I ordered and paid online) I will say that everyone behind the counter/in the kitchen seemed VERY young (high school age). No one was rude but it was VERY obvious that this was just a job to earn spending money. Overall, we were very satisfied with our food. I would order here again for a carry out order but I would still choose BWW for dine in because of the sports atmosphere and full bar read more

Unfortunately there aren't many good options for wings in Martinsburg so I am happy to finally have a Wingstop. *Such relief!!* They offer a few convenient ways to order: in person, by phone, online, or their app. You can also dine-in. They have plenty of tables. (Basically, you have no excuse for not giving them a try!) I typically get their 8 piece traditional wings. They have about 15 different flavor options and you really can't go wrong with any of them. The lemon pepper are my favorite. I definitely recommend for a first-timer. This location is quick. It's actually quicker than any other Wingstop I've been to in this area. They also seem to check orders for accuracy. I haven't gotten the wrong food yet. But then again, they are still new so I would give them a free pass. The price on their wing combos range from about $8-$15. It's honestly a better deal to get the combo since you get a side and drink included. They are pretty generous with their seasoned fries so I challenge you to eat all of them! Enjoy your wings and stay tuned for pics! read more

Wingstop - Wingstop never disappoints. - Chicken Wings Near Me - Martinsburg, West Virginia

I stopped by to grab some wings at my sister's request. The ladies at the counter were pleasant and patient as we maneuvered through the menu. We ended up ordering the 20 piece (7 Cajun, 7 teriyaki, 6 BBQ) along with fries and a small order of baked beans. The seasoning and sauces on the wings were good but I found the meat itself to be somewhat dry. However, I did enjoy their fries and bakes beans. read more

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My boyfriend and I placed our order online because the last time we ordered at the store, it took a very long time for the order to be completed. It said the order would be ready in 16-21 minutes. We arrived at the store 18 minutes after placing the order and paid. Several minutes later, they started to process our order - we waited about 10 minutes. While the food was good (especially the lemon pepper wings - crispy and tasty), the employee taking payments had is pants halfway down his butt, exposing his underwear. On top of that, he was handling cash, then handling food without putting on gloves. EWWW. Because of the ICK factor and the consistent delays in processing orders, we are only giving one star. read more

Wingstop - Employee who can't pull up his pants, handles cash then food. ICK!! - Chicken Wings Near Me - Martinsburg, West Virginia

Friendly staff. We ordered boneless wings and received bone-in. We were charged incorrectly, as the boneless should have been $.60 each. They remade half our order (my wife hates bones!). I should've had them make mine again because I had the original and mango habanero and both came out over cooked and dry! The fries were crispy and good, but they have sugar on them, which is weird. The blue cheese dressing tastes like ranch with blue cheese added in. Atmosphere was fine, but we won't be going back. read more

Wingstop - Menu items - Chicken Wings Near Me - Martinsburg, West Virginia

If you judge a place by cleanliness then these folks are doing a great job. Too many places today don't pay attention to hygiene. Food is good and always fresh. We are getting carry out today but have also ate here. Always a good meal, it is t the Anchor Bar in Buffalo NY but will do for now in Martinsburg. read more

Wings for any day of the week, holiday or sporting event, skip the "boring" buffalo style wings and come over to Wingstop. Employees are friendly and will remember the repeat customer, of whIch I am one! What's more, being on a low carb lifestyle they also carry the Coca-cola freestyle machine and if they are out of a flavor, ask them to replenish. You cannot beat mello-yello zero! My go to is bone in or traditional Cajun, or Louisiana rub or old bay! Buy extra and microwave, don't forget the Blue cheese! Great place to just get some wings, and a lot faster than the place across the street! read more

Was passing through & my wife decided we should stop & try Wingstop. I wasn't thrilled but went with it. (Disclaimer, born & raised in Buffalo, NY where we know wings! Go Bills!!) I really didn't expect much as I have tried other wingstops in different cities & they were just ok. But huge shout out to the cook at this location AUSTIN! This guy is awesome! Extremely pleasant and has a huge personality. My wife ordered Garlic parm & lemon pepper, I had the Cajun. Usually when we order wings we have to ask to have them well done/ fried hard so they won't be chewy. Hate chewy wings. We forgot to ask for it and didn't know what was coming. Austin comes out front and asked if we wanted to try the lemon pepper sauced up a lil different. Being skeptical of course we said no thankd. Austin brings out a few sauced the way he described and asked us to try it. We did and damnit it was good! When AUSTIN completed our order he bought it to our table. To my surprise the wings were cooked to PERFECTION, & OMG AUSTIN sauced the heck out of our wings!! These were the best wings I have had outside of Buffalo, NY! I had to call AUSTIN back to my table & acknowledge him. If I lived near this location I would call to see if Austin was cooking. I repeat his name several times because I want you all to remember AUSTIN. If you are near this place, stop & see AUSTIN I promise you will be glad you did. I hope the management knows the awesome employee they have. This guy can cook some wings!! They better hope he doesn't open his own or some bar hires him away. Austin you alone have changed my mind about wingstop. Whenever I pass through this will be my stop. Folks go see Austin. Hats off to you sir! read more

So their website, the door and even on here says they close at 12. Arrive at the store pick up my mobile order which let me order and say 1030 and told they close at 10. Said they tried to call me and I don't have a voicemail. So couldn't tell you how the wings are but I can tell you every single thing on the internet says a time that isn't right. read more

Hate to give them a one star because the food is delicious. Unfortunately they never answer the phones so we can order. Anytime we've been there only 2 people are working and they never have the greatest attitudes. Truly disappointed in this Wingstop, being that I've been to multiple franchises in different states. I would same this one is not great. read more

They were really nice! James checked on our family of 7 to be sure everything tasted alright. The cooks really were on their A game! Best service and wings! read more

Never disappoints... excellent flavors, always hot when delivered. Will keep visiting this establishment as long as they're open

This is the ABSOLUTE WORST Restaurant. It look 20 minutes just for the worker to place an order. It was not worth the drive to the restaurant. After waiting for the food, the order was completely wrong. The people working in the restaurant clearly did not want to be there and did not know how to work the register to credit my card after double charging me for the wrong order. After all of that the order was still incorrect and it took calling a manager off site to fix the problem. This is not worth anyone's time. Additionally, being from Buffalo NY, this restaurant does not know how to prepare wings the correct way. Furthermore, having been in a restaurant business, the workers or the manager did not know how to handle a problem. Best Advice: Stay home and cook your own wings in a deep fryer in the drive way. You will save a lot of money, time and aggravation. read more

We frequent this Wingstop location often and I'm sad to see all the negative reviews. The food is always fresh, the restaurant is clean, and the manager always asks us how the food was before we leave. They always seem a little understaffed but they do their best to keep orders flowing. The ranch is excellent and compliments the wings and sauces well. read more

I placed an order through door dash on 5/21/22 for a friend that was staying at our house while we were away for the evening. I placed an order for 20 classic wings with barbecue sauce, 4 tenders with barbecue sauce, and a order of fries. When we returned from the evening out, the bag was on the counter and the friend didn't eat any of the food as it was all nuggets. I would have called the store, but unfortunately the place we where at we had to have our phones off and and the friend couldn't have gotten ahold of us. The food was in different flavors, mild, old bay, plain and I believe garlic Parmesan. Plus they sent two orders of fries. I would believe this was someone else's order, not mine. This is the 3rd time our order was incorrect. The other 2 times, we lived with the mistake ( wrong flavors on the wings ) and consumed the food. This time though I spent good money and none of it was eaten and thrown in the trash, a waste of money and food. Unfortunately we won't be ordering from this establishment again. If there where zero stars, I would have given them a zero. read more

Very disappointed, skimpy wings, blue cheese tasted funny... only thing that is a good is a few of the wing sauces. Not sure if this a management issue or if all locations are like this. This was the first time but there won't be a second. read more

Nothing great about that place. The place was definitely clean, but the food tasted bland. I like spicy food, so I tried the Korean spice. It was not even a little bit on the "heat" side. It was as if they just drench it in Teriyaki sauce and a dab of Texas Pete hot sauce. Very dissatisfied! read more

If you can't get orders correctly don't seal your bags for customers. Disappointed about how they handled me asking for a refund of the missing items. Feels like robbery. They'll easily take your money but if they fuck up don't expect to get your money back. read more

I was a little hesitant to visit this place with the ratings, but gave it a shot because we were in the mood for wings. Did an online order for takeout, mango habanero bone-in and lemon pepper boneless wings. When I came in at the estimated ready time based on the email, it looked like they were a little backed up but I got my order only 5 min after the estimated time. The cashier was friendly. We asked for blue cheese but instead got a bunch of ranch, so that was a bit disappointing. However the wings were really good! Mango habanero was a bit spicier than expected but not too spicy to eat. read more

We decided to check this place out because we are tired of Buffalo Wild Wings. My husband ordered Louisiana rub and garlic Parmesan. I ordered plain with mild sauce on the side. We both ordered extra crispy. The women behind the counter were pleasant and definitely helped us through the menu as it was our first time there. The only issue is that she told us that it would be about 15 minutes since we wanted our wings extra crispy. It was more like 30 minutes. Wings were on the smaller side, but that's ok because they were so much more flavorful than BWW. read more

Always very good wings and the fries all awesome grab a Ibc root beer to go with your food

Wow so I come in at 11:15pm and the sign clearly say open until midnight and the person working is standing inside. I walk to the door and the door is LOCKED and the person who was working walk away and is no where to be found. Why on earth?! It's supposed to open until midnight read more

Wingstop - Chicken Wings Near Me - Martinsburg, West Virginia

Great place (even though commercial chain) to get wings. I would recommend them over Buffalo Wild Wings. The price for a family meal is much more reasonable than any other wing option (BWW, Ledos). The wait is acceptable, but the dining area is insufficient for this place. Better off to get take out if visiting here. read more

So disappointed, the commercial looks so good but the reality - yucks! Ordered wings to be extra done & they were "party size" wings that had tons of gummy fat but hardly any meat & they were extremely greasy. And had the nerve to upcharge for all flats read more

This was a year ago. And ive stayed far away from this place ever since. Took a whole hour for our food to arrive and the place was empty no customers until after we ordered they got a line and completely forgot about us. When we got out food everything was salty and practically inedible. My fiance and i were so tired from pulling double full shifts at work we didnt complain just left and told our friends and relatives who were also curious to see if this wingstop was good. To stay far away from this wingstop for the dirty burg had ruined it before we got to it. Id never go to this wingstop ever again ive heard from other people last year too that they cant cook or fry anything right. Who knows how good it is now i dont want to find out either. Five guys next door is so much better and buffalo wild wings too which is pathetic. read more

Terrible. How can a place called WINGstop not know how to cook wings? Super tiny, overcooked inedible bits of meat in weakly flavored sauces. There's so many other restaurants and bars in this area that sell wings (virtually all of them) that this place should be the last on your list. read more

Ordered 15 wings and 25 boneless. The boneless did not taste well. The bone in wings came with mango habanero which was ok. I also had 8 atomic. Supposedly 500000 SHU tasted more like 10000. Not hot enough. read more

Food is good -- but reason for 1 rating is --Place just opened got there at 12:11 pm - it was dirty - one other person eating there. He told us 10 to 15 min wait, which was fine except it turned out to be over 30 mins. Only 2 guys working and too busy eating in the back themselves -- they started to get busy and one felt the need to step out and go somewhere else to get himself a milkshake. I ask for salt and they said they didn't have any, also the paper towels or so called napkins was a roll on hand paper from the bathroom no easy way to tear any off the roll. read more

Every time I visit Wingstop the fries are soggy...idk what's wrong with the fries but they are super soggy :(

Don't know what all the negative vibes are about? I Have been to Wingstop a-lot. Employees are polite and eager to serve. Food was delicious as usual. I like how they provide you with the choice of getting half one flavor and the other half another. Fries, coleslaw and potatoe salad are awesome. Give them a try as they will do you right. They are better than Buffalo Wild Wings. read more