With how awful my last experience was here, I really should be marking this as 2 stars, but I do really like their wings and I'm sure my dumb*** won't learn from this lesson and I'll order again. So it's Friday evening, and I decide to order the 30 boneless meal deal and 3 chicken sandwiches- total comes to $81 (and I ordered through Wing Stop app, not DoorDash). So good gets dropped off and I immediately realize the bag is way too light for everything I order. Come to find out someone named Hailee ordered at the same time and I got her food... I try to find a customer service option on the app... not available... go to their website to submit a claim, wait 48 hours, still no response... I finally call customer service (thank you Reddit for posting the corporate number) and someone is able to resolve the issue. Listen, I honestly LOVE Wingstop, but they need a better quality control to prevent this from happening. I also learned now that even if it is more expensive to use DoorDash, I will use it from now on solely because their customer service is second to none when it comes to resolving any issues! Wingstop do better! read more

I ordered online and accidentally placed a carry out instead of a delivery. I called the store multiple times to cancel my order and they didn't answer. I wasted money for food I can't even get. read more

Literally obsessed with the wings from this place so delicious and they're dipping sauces are plentiful. Personally, I love the Parmesan garlic. I also like that they come with carrots and celery.. read more

The wings were dry and didn't taste fresh. The service was alright. I picked up to go food so couldn't comment on the ambience. Overall food was below standards and expectations. Won't be back to that location. read more

Just got an insanely messed up order and tons of missing items from this Wingstop tonight. Genuinely laughed because went 0/4 on items. I know the Mary Jane is illegal in Idaho but whoever is on the orders must be smoking the fattest of blunts tonight. read more

Ordered my meal around the time I would be off work and it says I can call and change my order along with a number but when trying to change my order time for when I got there early they wouldn't change the time and made me wait in the lobby for my meal for 40 mins instead of helping me with my order and making it so I don't have to sit there for 40 mins while their lobby was empty which was very frustrating.The staff was complaining about the online orders coming in to me when legit I have a online order so just not a good experience over all with customer service. read more

I wouldn't even leave one star but I had to to post this review. I was basically just told to get out. They had a special advertised. Apparently it ended a few days ago but their advertising was still posted. When I asked to get it, he grabbed the sign out of my hand and told me he wouldn't honor it. He was very rude and treated me like I was dirt. I will never enter Thais store again. I tried to ask him to substitute something similar and he told me "get out of my kitchen!!" read more

I called last Saturday to make an order. Was put on hold and told to go online and make an order. That website is a cluster and didn't answer the question I had about an order I wanted to place. So I called again and got placed on hold. Again. I waited 10 minutes and tried ordering from the website again, again it timed out on me and I couldn't find what I wanted. So I called back and started driving to the store. I drove from Columbia road and Cloverdale toward this Wingstop. After 15 minutes on hold I hung up and went elsewhere. So I can't judge their wings or anything else on the menu, but I can say their website and customer service absolutely sucks. I would give zero stars if I could. read more

Just got food here and it's tasting great, but the customer service is even better! I would 100% recommend, the general manager is absolutely fantastic! read more

Absolutely. Never. Again. After paying $50 worth of food and saying that the food will be ready for pickup after 58-60 minutes we arrived an hour later and the food is not ready, now I don't mind waiting a couple more minutes, I get it, that's fine. We waited another HOUR AND A HALF LONGER!!!! That's 2 1/2 hours worth of waiting! How does a place selling only 1 thing (wings) take that long! Ridiculous! I had a screaming baby in the car while we waited and it was not worth my money at all! read more

I've had the privilege of picking up many orders from the local Meridian Wingstop, always on time, always pretty decent food. However, I placed an order on 12/30 for 12/31 pick up at 5 PM because I was having surgery that morning and would not be able to do much otherwise to celebrate New Year's with my family. Wingstop WAS our favorite so I thought it would be a good treat in a bad circumstance. I arrived at 5 PM on the dot (with patience, but also in a surgical boot) to a restaurant flooded with people. No manager in the store and the only people working were young teens. The restaurant was packed with angry people waiting for orders placed days hours ago. No one in the restaurant could manage the place or really knew what was going on. I waited until 6 PM when my order was still not ready and I asked for a refund and angrily left. I swore it would be my last interaction with Wingstop, but I've spent the last month trying to get a refund from them. Not a single person who apologize for any inconvenience, no one has taken accountability for bad leadership or management and I barely got my refund two days ago. I'm not looking for anything free, but you would think for an inconvenience they would at least offer an apology? After looking online, there are tons of complaints to the Better Business Bureau for bad customer service and lengthy refund times. I don't care how cheap or easy Wingstop is, I would recommend not wasting your time. read more

I came in for my lunch and was served by Darian he was very unpleasant in addition to this the tables in front of house had not been cleaned nor had they stocked there fountain machine. I personally understand working in this kind of food industry can suck but don't take it out on the customers enjoy your job to some extent your meeting hundreds of people it couldn't hurt to ask how has your day been so far. not sure if I'll be back but if I am I hope to see better trained staff, or more communication within the store. I will say the food is good but this is a turn away for me. read more

They are quick at making their food and the food taste AMAZING!! The staff are always nice and welcoming and take care of anything if needed or asked. read more

I LOVE wingstop and I REALLY love getting free fries for my birthday! Got mine yesterday and they were SO delicious read more

Wingstop - Yum! - Chicken Wings Near Me - Meridian, Idaho

If I could give it zero stars I would, but I gave it one star just because we got here 40 minutes before closing and we understand it's end of day and they want to go home. Doesn't excuse the attitude Jhaylynn gave my youth group when we came in after a retreat. read more

This was probably one of the worst fast food experiences I've ever experienced. It took AN HOUR AND THIRTY MINUTES to get my food! I checked in multiple times, the staff was neglectful, and once receiving the food it tasted like frozen then superheated subpar chicken with a ridiculous amount of oily sauce doused all over it. This was my second time coming here (wanted to give em a second chance after my first experience was almost a mirror of this one), and I officially won't be coming back again. read more

I wrote a good review for Wingstop seven years ago as we were very excited to have Wingstop join our neighborhood. We've been frequent customers over the years but recently the service and quality have dramatically decreased. I completely understand the unprecedented challenges over the last couple of years, but proper training and leadership always overcome any challenges. The latest issues have to do with online orders not meeting their ready time and staff members not having enough training. Let's review yesterday's experience. I ordered online an order of boneless wings and tenders for my wife and son. The expected wait time was indicated online as 18-24 minutes. I waited twenty minutes at home then drove the five minutes to the Wingstop location on Eagle road. I entered and was promptly greeted by the cashier / front end person. I informed the cashier that I have an online order and he asked for my name. Let's stop here. My name is not complicated. My last name is a day of week in the English language so 90% of English speakers can pronounce my last name. The cashier had difficulties with my first and last name. I paid at 5:19 pm and sat in the lobby. Please note that I am not passing judgment on the competency of the cashier, but I did note that he had difficulties with my name. There was another couple that was waiting and. Ore customers entered the location. Time continued and I saw that the other couple had their order brought to their table, so I continued to wait patiently. At 5:49pm. Thirty minutes after paying I approached the cashier and explained that I had been waiting for more than 39 minutes waiting for my order. He nervously asked for my name, and I gave it to him, but he still had trouble. Let's stop here. My name is not complicated. My last name is a day of week in the English language so 99% of Americans can pronounce my last name. The cashier had difficulties with my first and last name. I paid at 5:19 pm and sat in the lobby. Please note that I am not passing judgment on the competency of the cashier, but I did note that he had difficulties with my name. There was another couple that was waiting and. Ore customers entered the location. Time continued and I saw that the other couple had their order brought to their table, so I continued to wait patiently. At 5:49pm. Thirty minutes after paying I approached the cashier and explained that I had been waiting for more than 39 minutes waiting for my order. He nervously asked for my name, and I gave it to him, but he still had trouble it with it. He related what I said to him to the team lead who quickly realized that my order had been already ready and sat on the cart. He apologized and explained that the cashier was new and yesterday was his third day. At this point I was enraged and stormed out of the Wingstop. Some contexts. It takes a lot for me to get upset and this was not the first time that I've experienced this lack of communication at this location. As someone who has managed restaurants and been employed in the hospitality business for many years, here's where the failure happened. 1. If the front cashier is not ready to be at the front, don't station them to be at the front. 2. If there are no options but to place the employee at the front, then explain to the inbound customers that the employee is new and be patient 3. Knowing that the employee is new, the team lead needs to not get wrapped up with the operations and leave him out to dry. The team lead should have been following him with him after transaction and following up with every front-end order. Side note: There was some chatter that there was 100 wing order during this time. It's always been my experience that whenever a large order comes, the failure is to singularly focus on the large order and lose track of the other orders. This should not happen. The primary focus would be taken care of your singular orders and gradually complete the large order. To the Wingstop management team, I offer you this. I am more than willing on my own time to provide an operational review to help improve your business, simply send me a DM and we can make arrangements until then we won't be back. read more

Super pissed they didn't put any side sauces with our wing order and didn't put extra sauce on the wings like I asked. Way to eff up our families order. read more

Last night, we went to this wingstop in Meridian, and received the wrong food. I ordered and then was told to wait 15 minutes and our order would be ready. We ordered the food at 6:53 and did not receive the order until 7:48. I went in 2 times prior to receiving the food and was told both times, your order will be ready in 15 minutes. It was like that was the script that they were given, and they were sticking to it. Meanwhile, I witnessed several others, two of which ordered at the same time as us, in the store, so we know that they were not pre-ordered situations, receive their food before us. No problem, we knew we ordered a large amount, so we waited in the car until I thought enough time had passed to go check again. When I went into the store at 7:48, 50 minutes had passed, so I figured, they would be ready by now, and the guy who took my order said, your order is ready Deniece, let me bag it for you. He bagged and sealed the order. We drove home, and then unbagged our order. We ordered 25 Lemon Pepper and 25 BBQ. What we got, was HOT wings, and BBQ Wings. Keep in mind that I live in South East Boise, deep into the city, on the other side of BOISE STATE UNIVERSITY, so I am irritated that I have to drive back to Meridian anyway. My son calls the order in, and explains the situation, only to have the manager tell us, you want a credit on your next order, or do you want a replacement of the wings. Um, yes, I want a replacement. There is a reason I ordered 50 wings, I want to feed my family tonight. Anyway, I drive back to get the hot wings replaced, and Kekona, the person who originally got our order wrong, has the bag sitting there, he said here you go, sorry, and kinda tosses the bag at us onto the counter; I start talking to him because I want to discuss it with him so they pay attention, and while I am talking, he said: "Sorry about that", and turns around and walks away, WHILE I AM TALKING TO HIM. He didn't hear anything I had to say, nor did he want to. He was in the wrong, and clearly didn't care that he was. I said what is your name, and just as bold as he walked away, he looked back over his shoulder and says "Kekona" and keeps walking away! I think I am done. I am so disgusted that I spent almost $70, had to come back to get the order right and then could not even get the courtesy to be heard. Look at my lemon pepper wings. They have very little lemon pepper on them. What is this Ill fry them, leave them semi-naked, and you can season them again when you get home? I paid for lemon pepper wings, not greasy wings, with a little sprinkle of something on some of the wings. My veggies, look at the serving size, ridiculous, and where is my ranch. Why ask me what kind of dipping sauce I want if you are not even gonna give me dipping sauce. I cannot understand this one bit. The receipt said 4 dipping sauces, I received 0. Each time I come here, I spend well over $50, and each time I am disappointed. I won't be back, and I am going to tell the people that I know that come to the this location to look elsewhere for their food or make it at home because this is going to be a waste of their time and their money!!! read more

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me and my boyfriend have avoided wing stop due to the reviews but decided we wanted to give it a try and LOVED it, i get the mild classic wings and it's the perfect spice if you like buffalo! read more

Closing before closing time trash. Turning off the lights as we pulled up lmao watching us through the window while standing there.

Waited 45 minutes inside the store after I ordered 30 minutes before I got there. They forgot about me he said, everyone in the place was mad. Plus the wings sucked, avoid this location. I only wish I could give them a zero. read more

Really horrible service, food is never ready on time and almost always wait around for my food. But the food is consistent and good so it's hard to not come back. read more

long wait, bad service, bad quality of food. No reason to eat here. Do not waste your time and money here.

Might as well go to Walmart and microwave their frozen wings. Same quality and Walmart is half the price. Won't be returning.

It is mind blowing that this place is still open. We have made MANY and I mean MANY attempts to come in and eat and I would say out of the last 7 times all employes standing around or even sitting around not working, tell us it will be a 45-55 minute wait. Previously I had accepted this because it was usually 1 person and I believe everyone deserves a break. BUT when there are 3 employees 2 hangout sitting with a person who doesn't seem to work there and one standing around I have the hardest time understanding how busy you really are. Now let's talk about the sewer smell! Maybe this horrible nasty smell is why the employees are just hanging out.. they move to fast and the wind of their movements whirl that HORRENDOUS SMELL around making it worse! Who knows 10/10 don't recommend wasting the trip to Wingstop it's worse than a delayed layover! read more

Was the first customer to come in a bit after 11 on a Sunday. My daughter begged me for chicken wings but wish we didn't do it. Took about 30-40 minutes to cook up my order of 30 wings for the family. First, the menu sucks, I just want wings...why are you trying to push fries on me too...the fries were disgusting.....soggy and looked a few days old. The wings had ZERO flavor...it seemed they were over-fried, we ordered 3 different flavors...you couldn't taste any difference...I got a spicier order and the guy said they were saucy....it looked dry like a bone with some saggy old man skin that had been fried like a pork rind. I've only written 1-2 negative reviews in my life so this is worth trusting......either wingstop just isn't good in general or the store has a problem.....worth going back there and getting my money back but this one deserves a negative review it was so bad. read more

Wingstop - soggy fries - Chicken Wings Near Me - Meridian, Idaho

They do wings!!! Period. This is my go to spot. I used to love eating at Wing Stop while living in Texas years ago. I was thrilled when it came here to Boise/Meridian because there really isn't anything like it other than wing nuts in Nampa which is only "so so" but I like this place much better. The fries are fresh home made with a unique seasoning that I just love. Dip some in the ranch and you've got a home run!! They offer an absolute killer deal of a $5 lunch available all the time/everyday. Wings/strips, fries/side and a drink. My favorites had become the chicken strips. I know I'm not traditional anymore eating real wings ( they're also great here). I'm not sure what the complainers are taking about. This place is far better than most places for wings and hella cheaper and better than something like Buffalo Wild wings crap. read more

I honestly have no idea how these people are still in business. Every time I give them a chance because I am craving wings. I am disappointed by their rubbery skin, dry dead, lifeless, awful wings that are inedible. I wish I could give them five stars with a negative in front of it. No one should ever have to suffer by eating their food please for the love of God either change how you make your food or shut your doors.. read more

I stop here all the time for lunch, sometimes it super busy and I have to wait. I don't mind thr wait as long as I know my wings are cooked. I have been to other places where my food isn't cooked. They flavors are great and the staff is professional. read more

Dynamic food, and Dynamic service. I always get great service. New manager, and I think this place is even better because of the customer service upgrade. read more

Even though our order was not complete and was missing food items. Kade ,the guy with the curly blonde hair, made it up 100 times. He made the forgotten order super quick and was very sweet. I'm glad he was the one who took our order tonight. read more

YUCK...On Friday Nov. 15th, 6pm, They served us old dried out wings and slimy ones that hadn't been cooked well, all luke warm. We didn't look at the wings until we got home.They had a strange taste and smell and my husbands order had **super** small boneless ones, which was such a rip off for what you expect to get. And hardly any sauce on them. After having a few bites i couldn't eat anymore bc I didn't want to get sick. I strongly advise to the business- #1 Dont serve old, cold food, EVER #2 Cook and sauce it properly #3 Portion your food correctly #4 Practice proper food handling and cleanliness in order not to make people sick If these things don't change please close your business. Worst Wing Stop I've ever been to. read more

Best Wings in town, over 10 different flavors. Hand cut fries and wings always prep to order. read more

Wingstop - Chicken Wings Near Me - Meridian, Idaho

I love their takeout and delivery. Their menu options are great and so is their food. I enjoy their variety of food selection and their BONELESS wings are delicious! The only reason I do not give them 5 stars is because when I ordered delivery the last time some wings of my order were particularly small compared to the others, and it was through Doordash delivery so I couldn't redo my order right then. However, every other time my orders have been great, and so have their fries. I love them!! read more

Horrible experience for the second time. It takes over an hour to get anything. Not worth coming to this place.

My boyfriend and I are huge BWW fans, we generally don't venture out when it comes to wings. We decided to give Wing Stop a try tonight and I am sad to say it was not amazing, or even great.. The fries are VERY, VERY salty and a tad sweet.. Which is strange - I will post a picture (my boyfriends comment - they out FRIES on their SALT). The wings were drenched in sauce - I am good with wet wings but these were soaking in it.. The meat was extremely tender which I ENJOYED but, the seasoning and sauces they have are so.. Disappointing. I don't think we will be coming again, the service was fine, not incredible and the wings didn't live up to their hype. read more

Wingstop - Large fry.. Maybe ate a total of 15 of them.. That is a picture of the salt that SHAKED off of them.. - Chicken Wings Near Me - Meridian, Idaho

Terrible customer service. I'd consider ordering for a pick up. Sat in the lobby for 30 minutes waiting for my ladies food after I received mine. So there for my food was cold. If I was working I definitely would have offered something for the shit service read more

Called because they forgot my tenders in my order (8 of them) and they told me my 'only' option was to go back and they'd make them for me. Does that make sense? THEY forgot my food why would I need to go back? I also ask if they can just refund me and send a balance to my email since I live pretty far out and they said "that's your only option". It's beyond me, this has been the 3rd incident. Will not be going back to this location! read more

The customer service I received from the manager today was just awful. I inquired an employee about how dirty the place looked, and the manager interrupted with a gross attitude. I wasn't even being rude! Just making sure someone was aware of the mess. read more