Had to come for national wing day! Was not my first choice but with many delays and over 40min minimum wait at the other "wing" place decided for this Wingstop as plan b. The wings I ordered well done, so of course I expected them to be crispy and well done, well they tasted not well done. Lemon pepper wings had way too much lemon pepper seasoning it was as eating or inhaling pepper straight from the bottle! Not to talk about my mild wings, barely had any sauce at first I thought they were plain, like come on don't be that stingy on the sauce. Service was really quick and all staff were very friendly tho. Clean restaurant and restrooms. Although I do not understand why there isn't a trash can for guests, it makes some tables look unattended and it's not the case. Overall I would give it 3.5/5 for service and staff, wings were ok like 6 or 7 out of 10. read more

Wingstop - Lemon Pepper 10 pc Wing Combo - Chicken Wings Near Me - North Hills, California

I went back to this location since it's the most convenient for me going home after work. Service was terrific. I had my order ready and place has always been clean and neat. The chicken this time was bearable. It was still salty for the lemon pepper flavor but much better if not so salty I would give them 5stars. They've improved a lot since my last 2 experiences. I am hopefully for more great experiences here. Keep up the good work and attention to reviews. read more

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Don't usually stop by this Wingstop, but the food was nice and fresh only thing is I think the fries where different or skinnier than usual, but either way they were good. Service was good and didn't take long. There was enough seating & establishment was clean as well. read more

Wingstop - Lemon pepper and buffalo - Chicken Wings Near Me - North Hills, California

I was looking forward to my cheat meal of the month, but my experience was a huge disappointment. The wings were severely under-seasoned. In fact, I couldn't even tell which ones were Louisiana Rub and which were Parmesan Garlic. They were not well done--see the picture for reference. The fries were super soggy, which added to the disappointment. While I understand that the chicken is cooked in large batches, it tasted like the oil was old, leaving a funky aftertaste. I gave an extra star (2 stars total) because they were generous with the ranch dressing. Overall, my last few visits to Wingstop, including two earlier this year, have been very disappointing. I understand that they are a franchise, but the owners of these locations need to take action to restore the quality to what it was when they first opened several years ago. At this point, I feel like I should make my own cheat meals at home. Spending almost $30 for 10 wings, fries, and a drink felt like a waste of calories and money. Womp WOMP! Ps the staff was nice and the restaurant was clean! :) 7.2024 I was reached out by someone on the Wingstop team that someone was call me regarding my experience and they sent me a message in the inbox gave him my phone number and no one ever reached out so like I said this goes to show my experience with them . read more

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Ordered wings from here for Super Bowl. They are more than 1 hour late for a preorder placed before. Staff is completely and utterly lost and they have 5 workers standing around for preorder passing out yet they are more then 2 hours behind and no orders to pass out. They clearly don't know how to operate a business and ruining super-bowl. read more

I ordered a combo on the website DoorDash called and said I wanted to Coke the drink cause it wouldn't let me choose that it didn't give me a soda or anything to drink then they gave me the veggies for free which I ordered a combo which I didn't want fries I wanted veggies. This is the third and last time that I will ever order from this Wingstop because they do not communicate and they have my phone number and I talked to them verbally horrible, horrible horrible. read more

We love the Louisiana flavored chicken sandwich and the seasoned fries. We also order additional Louisiana sauce on the side.

CUSTOMER SERVICE WAS IN THE TRASH!! Every single person that worked the night shift on 9/4 needs to be fired! First, I called to place my order; I was placed on hold for 7 minutes and they NEVER RETURNED TO MY CALL! So I placed my order online & they still had us wait over 15 mins to pick our food uo while the food was packaged and waiting for us for 10 mins while they stood to see and told us nothing UNTIL WE ASK! Horrible! Go to the one in Northridge, better customer service And better quality of food. read more

My wife got me fries from here during lunch time since she went next door to Quiznos. The plaza where this place is in isn't that big and it's also not a safe area. There was a homeless person who looked mentally unstable and was carrying an empty glass bottle in the parking lot, talking to himself. So I would recommend if you want to come here, come when there daylight or come with someone. I got the large French fries and I saw the total, I was kind of shock because it's a little more here than the one near my house. So I looked on the wingstop app and this location is about a dollar more than the wingstop near my house so that was a downer. The fries took a while to come out because they were working on I guess online orders so remember to always order ahead. read more

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I ordered online totally forgot the schedule the time as they asked. I called within 5 min and the GM, Angel, was very helpful and able to help me out with scheduling the order. He was awesome kind and I appreciate the help. Food is always good! read more

Was out holiday shopping, was going to pass this wing stop, picked up an order. Better than sepulveda and vanowen. Clean, friendly!! Alejandra greeted me, got my order right away, amazing service. Happy holiday, kept my good vibe going! Hard to get Alejandra is a gem!!! read more

I have never been to a Wingstop that had such great service, yet here we are--leaving a 5-star review for the Wingstop on North Hills during LA's first tropical storm. Going in, I assumed we'd be greeted with a monotone ambience and (understandably) miserable workers; I'm glad to report that it wasn't the case here and Anthony was the cashier that made this experience different. Got a good greeting, was patient, got our order correct AND double-checked with us; he also gave us our drinks in case we wanted to sip on something while waiting for our order. It's the little things, am I right? While I was ordering, I'd like to mention that those waiting behind me were asked by ANOTHER employee if anyone was picking up! I'm sure this made some people's lives a little bit easier. We've all been in that position where we're just picking up and don't want to wait in the "order" line to speak to someone. Again, it's the little things. This is a little petty, but music fs made the vibe in this place seem a lot more easy and welcoming. Even as I sit here typing this review, every client is greeted and are being offered assistance if they haven't been helped already. Great job, great team, great experience, great food. If you're in the valley and are looking for a Wingstop to eat at, this is the one. read more

Wingstop - Me and Wingstop dining area - Chicken Wings Near Me - North Hills, California

Which ever girl worked 09/28 sounded like doesn't want to work. Told her if I can change my flavor to a different one. Since uber doesn't offer the flavor. Said "she'll let them know" but once delivered they weren't changed. read more

This place is a joke. I ordered 8 piece wings I only got 5 with barely any seasoning. The fries were ice cold. The boneless wings seemed to be half eaten. I'm not sure what the little crusty stuff was on the side? Maybe deep fried pocket lint? Absolutely disgusting. Do yourself a favor and stay away from this hellhole. read more

Wingstop - Half eaten boneless wings - Chicken Wings Near Me - North Hills, California

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Service was unusually terrible. Why are there 5 to 6 nappy haired bros working on a weeknight? Lol. It's chicken, as basic as it gets. Two of the guys were disrespectful to me for no reason aside from trying to impress the other bros. Clown show lol. On a serious note, the chicken was undercooked which is hazardous. I DO NOT recommend this location because of this. Not safe. read more

This was literally disgusting. Half the chicken was over cooked barely any bbq sauce. I've never had a wing stop experience like this. FYI this was Friday night. Whoever is working needs to be fired. I just wasted my money using Uber eats and there's nothing I can do. I can't eat this. Chicken is rock hard. So disappointed I literally have to order somewhere else now read more

Wingstop - This was literally disgusting. Half the chicken was over cooked rock hard barely any bbq sauce. I couldn't eat it. - Chicken Wings Near Me - North Hills, California

Signs outside say they accept Mastercard. Get inside and place my order to then be told at the end they no longer accept Mastercard even as a debit card. Update your signage so people don't waste their time! read more

I got helped by victor and Alexis The whole staff greeted once I came in which was nice Victor took my order and was very helpful and gave great customer service Also as I waited for my food Alexis was asking everyone if they were helped or if they needed anything which was really nice he shows he wants to be helpful which was much appreciated when asked if I needed anything the restaurant was clean especially for it being 11:26pm Thank you guys I will be coming back read more

Date August 03. time 11:35pm. Rude woman named "Monica" or Lucy- she's a "manager" she claims. I came here to pick up an order- she saw me walk in and ask for the order. Even the guy working there stared at her and pointed at my direction. This woman asked me who I'm there for. She walked away. (First interaction). She then came back and asked again who I'm there for. (Second interaction). She then left and came back again and asked me and tried to gaslight me into stating that was our first interaction. I asked her "what do you mean like this night interacting or other nights." She then kept asking me who I'm there for when I'm speaking clear English. She acted very naive, ignorant, and snobbish. It's like she felt insecure that a woman was there to pick up and order. News flash- by condescending and disrespecting other women doesn't make you a "man." You're still a woman even if you're surrounded by guys- and acting like one and trying to lie to my face that it was my first time interacting with you. Toxic stuff. I was there less than 5 minutes and you had the audacity to lie, to taunt, and to try to say you're trying to help me. I feel bad for your employees I bet they're nice to you because they're scared of you. But honestly- by closing my roads as a woman- you're regressing society and you're a woman yourself- so closing my roads means all roads for all women are closed. Don't dare ever talk to me like I'm dumb. Check your cameras and it's clear evidence you didn't ask me not once but three times who I'm there for. You're a manager, right? Behave like one. If you're dating the guy there- trust no one is there for him. I have my own. I'm there for obligations. Don't disrespect people's intelligence. Read your policies of the Eeoc. read more

Best wings! I always like wingstop but here the service is quick and never fails! Make sure to order in advance for picking up because they do get pretty busy! read more

Picked up an online order today 6/22/24, when I got home and began eating, my wife pulled out a long dark hair out of her mango habanero boneless wing. First and last time going to this Wingstop !! read more

Wingstop - Long dark hair wrapped around mango habanero boneless wing! - Chicken Wings Near Me - North Hills, California

I've been to a few Wingstop location throughout California and their North Hills location is my favorite. Parking is ample and very convenient. The interior is very clean and spacious. They offer bottled beer and a cool soda fountain machine. Few flat screen TV are on hand for checking out Dodgers and Laker games....oh ya World Cup Soccer too. As for the wings, traditional boneless is the way to go. Large, meaty and smothered in sauce. The food is not greasy at all. Price is fair for the amount of wings you get. They make these to order so be prepared to wait at least 20-25 minutes. I always go with 15 piece wing combo with choice of fries or vegetables and two drinks. My favorites are cajun, garlic parmesan and lemon pepper. I recently tried their latest spicy Korean which is pretty delicious and comparable to some of the good wing joints in K-Town. Flavor profile is sweet, spicy, juicy and crispy. Yes, their finger licking good! Fries are excellent as well thick cut and skin on well sprinkled with seasoning. They surely satisfy my craving for wings. read more

Wingstop - Spicy Korean and Lemon Pepper chicken wings. - Chicken Wings Near Me - North Hills, California

Good service and good food. I usually go to the Wingstop in Van Nuys on Vanowen but today I tried calling and they just hung up the phone on me. I tried this location even though it was farther from my apartment. I was pleasantly surprised that my order was ready when I arrived and I was out the door in no time. The cashier was pleasant and the atmosphere was nice. I will go to this location in the future. read more

We got the Lakers package today. Fries were uncooked, because it was so freaking soft and soggy. When I put them in the air fryer, they became crispy. Chicken wings were cold. When my husband picked up the order, he said there were 10 people working.. that many of them to serve poor quality food. Never again at this location. read more

I come here literally all the time and the team is always on top of it all!! Fresh food and great service to keep me coming back! Shout out to Victor, Jorge and Carla!! Always there when i'm coming in!! read more

The workers were nice and I thought I was able to trust them. I ordered boneless wings a total of 16. I got mango habanero and lemon pepper for one and the other I got mango habanero and Smokey bbq. The lady repeated my order three times and so I thought I got what I had asked for. I open it up and I got the wrong order. I got mango habanero and lemon pepper and that's it. I'm pretty upset but it's whatever. I thought they were trust worthy but i guess not. read more

Wingstop - Wrong order no bbq in sight - Chicken Wings Near Me - North Hills, California

For the second straight year Wingstop has completely screwed up my Super Bowl. So that is that. I ordered on Friday, asked if there would be a problem and was assured there would not be. Here today they are an hour behind. This is pure greed. They should have stopped taking orders, but did not. 100% on their shoulders. Never again. read more

Wingstop - Chicken Wings Near Me - North Hills, California

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Wing stop has always been my go-to wing place and I go quite often to different locations but what really drove me to write my review today was the excellent service provided by the staff! I felt welcomed and my wings came out fresh and delicious as well as my fries! Downside is they did not have napkins from what I saw, but it's okay cause we had some wipes of our own. Overall eating there I had a great experience being able to sit down with friends and share the laker promotion they have going on! It's a steal!!! Something to take advantage of! Before this I usually would order take out, but the wings would be somewhat dry and of course not as warm so I would definitely recommend ordering at the restaurant and eating there to get the best quality of wings! Glad that it had the seating indoors and it's really cool seeing that you can get a beer there as well! That might have been something new or been going on for a while but being at the restaurant was definitely a way better experience! read more

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Woodley Ave is the best location. ALWAYS on time with mobile orders AND Uber/DoorDash pickup orders. Great Managment/Crew. Unlike the one on Sepulveda that have disrespectful employees and food takes forever for personal and delivery orders. Great job Wing Stop WOODLEY!!! read more

Never had an issue but for some reason I looked at the bottom of the ketchup packet and it was dated August 2023. Called the store to mention that they may be handing out expired ketchup. Employee told me the date on the bottom is the date it got made from the factory. He's also mentioned that the expiration date is only listed on the actual cardboard box. Not sure the employee ( manager )knew what he was talking about. Hope no one gets sick. read more

Wingstop - Chicken Wings Near Me - North Hills, California

DISASTER is the word that best describes my expirience today. My fries could not be worse. Who ever is running this establishment must consider closing it down. Service is a mess, boneless wing look more like chicken mcnuggets and fries are black/purple on the inside. Dont get it confused with a burnt fry, it is a rotten fry. My lunch is now ruined, waste of an hour and money. Thanks, Wing Lover read more

Wingstop - Rotten fry not a burnt fry. - Chicken Wings Near Me - North Hills, California

Descent food; hits the spot. What more could you want from beer and wings . Customer care is typical, nothing to write home about. For a wing chain, pretty ok in our radar read more

The Ambiance is great the Service as well nice friendly people working there the only dislike is that we order 3 combos and they cheated us on all the fries the portion are very low the prices go up and the portion go down read more

I got food poisoning at this location gave it a second shot the other day and still wasn't good the chicken just felt off i ordered corn as well it was really dry disappointed read more

I wish I didn't have to rate this place even 1 star...... I placed my order online ( PAID) and I wanted my wings WET ( which is not an option online) and I wanted my wings all flats. Which I entered in the system but there must have been an error. I called the store I kid you not 1-2 min after placing my order to do modifications..... the gentlemen who answered put me on hold and then another gentlemen answered. I first asked him for his name which HE refused to give me his name he said, " why do you need that for ?" Excuse me but that's not how you conduct business. I like to know who I'm speaking to. Secondly I tell him I want to make modifications to my order then he tells me my order is ready. How is my order ready after 2 min placing it? Does that mean my food would've been cold because online it said 20 minutes ? Right.... Then the guy I'm speaking to says " I can't control the wait time online" ... I'm sorry but I used to be a shift leader at wingstop about 5 years ago and yes you can. I know what game they were playing with me. Truthfully they were just lazy. My food would've been cold. I was okay with paying extra. No issue. When I arrived at the store my order was not even ready which means the gentlemen lied.... No way to conduct business. Then another young lady comes to ask me for my name and she immediately says " okay your order is canceled" ??? I'm baffled at this point because no is trying to help. Anyways then there's another young little girl who started laughing and acting unprofessional. All we wanted was to get wings. This is actually sad because this was my favorite location out of all the ones in valley. Here's a picture of the girl laughing . Also you the owner should drug test these kids because it seemed like they were high of marijuana ON THE JOB there eyes were very red. read more

Wingstop - Chicken Wings Near Me - North Hills, California

So the DM reached out to me and refunded my order and gave me a free 30 pack wing so overall it sucks it had to get to that point moral of the story as a business you should always be sending out top notch food regardless of whether it's dine in or takeout I commend the DM for making it right much appreciated read more

Service and food were horrible. Came into this store to order wings to go and the person taking our order was super rude. Wings had such little sauce and WAY TOO much oil. There was more oil that sauce as you can see in the photo. On top of that they did not even double bag or anything. Food tastes bland. Don't come to this wing stop location. read more

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Came late after 8 hour shift Great costumer service and I went to the restroom and came back my order was ready and well cooked Great job! read more

When I went to wingstop the place was very warm and it smelled very good. The food was good like any other wingstop. However the survive here is good and will help you when you have questions. I'd say that this place isn't so bad to get wings from. read more

Fresh hot wings!! Wait was about 10 minutes, not bad. Wings and fries were fresh and right out of the fryer. I had the 8 piece boneless BBQ and Hawaiian sauce. A quick bite without the wait. read more

Wingstop - Medium size (8 piece meal) w/ fries - Chicken Wings Near Me - North Hills, California