nice and polite guy i talked to over the phone, i called because i never received my order or got a text message it was delivered , spoke to a employee right away and he called me back within 10 minutes and issued a refund after i found my food at my neighbors house, super good customer service! read more

My food tasted fresh and well seasoned. I ordered takeout & Service was quick and accurate.

Ordered some Wingstop for National Chicken Wing Day as they were giving away five free boneless wings with a purchase. Opted for an order or 10 boneless wings in addition to the five. Ordered for delivery and it took about 10 min to get to me. Still warm and fresh upon delivery. Garlic parmesan - by far the best of the three flavors I got. Savory and tasty and not overly rubbed. Hawaiian - sweet, which was okay by me as I don't really like spicy. Tangy. Overly sauced. Hickory smoked BBQ - sweet and tangy with the slightest bit of heat. Overly sauced. While the order did hit the craving for chicken wings, I find that Wingstop wet wings are way too saucy, which makes them a bit unenjoyable to eat. I found that i was wiping off sauce off every wet wing so might just stick to dry in the future. read more

Used the Wingstop website to put in an order at this place! The most confusing Wingstop, the employees do not answer the phones for some reason. I've called to get a refund on my $80 order that I NEVER received and no one has helped... be careful spending your money here. read more

Used the app for the order. Literally gave us someone else's food with my order ticket on it. Won't pick up the phone, won't answer, app doesn't make it possible to get a refund. Basically just stole money because the food they did give us from someone else has less than 1/4 of what we ordered. read more

Wingstop - What we ordered (receipt) versus what they gave us. Won't answer calls, app doesn't have an option to ask for money back. - Chicken Wings Near Me - San Francisco, California

I order from Wingstop, my food was perfectly cook, the fries were different but good, i will be ordering from this Wingstop Again

Just a heads up this Wingstop, you do not go into a restaurant and must order online or on a kiosk. I ordered a took about 2 hours to receive. It was a busy day so I understand and they gave extra wings + sides so I appreciated that. The food came hot and they provided everything I wanted + more (as mentioned). Everything was nice and hot. read more

Wingstop - Chicken Wings Near Me - San Francisco, California

Love wingstop me and my girlfriend usually go to the one at Westlake, because I didn't know San Francisco built a Wingstop. This location is by the Bayview (Chase Center) area. We ordered through the website last night because it was raining and we weren't feeling well. We ordered 10 pc new flavor blazed and glazed. Tasted like BBQ and Honey 15 piece of lemon pepper 5 piece original hot 2 Louisiana Voodoo fries (one small, one large) Very filling and lasted until today! read more

Wingstop - a table full of food and drinks - Chicken Wings Near Me - San Francisco, California

The benefits of the location being sooo close. It's hot&fresh!!!! And Hella good! Lemon pepper wings, lemon pepper fries & plain wings were enjoyed! read more

Wingstop - Lemon peppers wings & lemon pepper fries /, plain wings - Chicken Wings Near Me - San Francisco, California

Terrible customer service! Chicken was dry so I asked for extra sauce and they tried to charge me the same price as ranch. No other wingstops has ever attempted to charge for sauce especially if they make it dry. I had no choice so I agreed to pay, so the manager went to the back and took forever, 10 maybe even 15 mins passed and he still didn't come out so I told the guy in the front to just cancel it and refund my money bc by then my fries and chicken were cold. The people in the facility were so rude and impatient! I will say the guy working the front was the only one that was helpful! read more

Wingstop - Dry ssa Parmesan Chicken wings - Chicken Wings Near Me - San Francisco, California

i didn't think wingstop was open on christmas, but it is and i'm so grateful to the people that made my food because they listen and did MORE. so whoever worked today at wingstop you made me so happy and i appreciate you so much. god bless you. read more

Doesn't exist!!! Busedd and walked and it's a hub for people to deliver meals. Only chicken was Little Caesar's!

Worst uber eats experience I've ever had. Placed an order just to wait 2 hours and receive somebody else's order - with their name scratched off - from a completely different restaurant. What I learned from one of the 3 different Uber Eats drivers I had was that somebody else had originally taken my food and that they had to remake it. The only thing I could assume was that the workers were too lazy so they took someone else's order, scratched their name off, and wrote my name on top of theirs just so they could clear the order. Also note that I tried calling the restaurant multiple times while I was waiting for my food and never received an answer. read more

Wingstop - My wrong order - Chicken Wings Near Me - San Francisco, California

SUPERDRY. Yes, just like the brand name super dry. Dry and hard like rock. Never again for me. Money back pls!!! read more

Wingstop - Chicken Wings Near Me - San Francisco, California

See all

Just don't do it. Ordered over $100 in wings for a party via Postmates. Barely made it in the delivery window. Upon arrival - the chicken was all ice cold and tough. And carrot sticks ... were packed on top of all the chicken ... and were soaking wet .... Which made the chicken soaking wet. Never using Postmates or ordering from Wing stop again. read more

Turned me away as I was walking in at 11:30 .(you close at 12) telling me that they do not except orders after 1130. Who is the boss the employees or the workers ? I openly told him I am leaving a bad review because of this. your employees are terrible . read more

Wingstop - Closing before hours - Chicken Wings Near Me - San Francisco, California

I enjoy Wingstop boneless wings. I ordered the Garlic Parmesan wings along with lemon pepper and the buffalo style boneless wings via their website. I am a happy camper when my wings comes with ranch and honey mustard sauce. read more

Wingstop - a close up of a basket of food - Chicken Wings Near Me - San Francisco, California

Wings were fried too hard and food was very salty, The wait was kinda fast you get your food in a mail box..

Order 60 chicken wings, boneless wings, bunch of Cajun corn and fries. Arrived right before the warriors game and everyone was happy. Chicken was hot and tasty. Would order from here again ! read more

See all

Horrible customer service...Dirty kitchen and the staff doesn't was their hands. If I could give them a negative star I would.

So I decided to take a chance with Wingstop its really not one of my go to spots but the people around me are always bragging about the chicken like it's so so good lemon pepper This lemon pepper that so I decided I'll go ahead and give it a try again because my past experiences haven't been the best but They weren't exactly the worst so I could not put them on a list of never again so I ordered from DoorDash on a Saturday evening in SF, I never had this Wingstop before, shoot I didn't even know San Francisco had a Wingstop lol! So anyways my order did arrive on time everything I ordered was in my order there was nothing to complain about the chicken was fried a little hard the flavor was there. I ordered the Cajun corn but there was nothing Canjun about it, at all it wasn't even dark with seasoning at all I mean it didn't have no spice to it all I ask for Parmesan and that's all they put on it apparently when I ask for Parmesan that cancelled the rest, so I did not get to experience to Cajun corn like I wanted to sad face... Which was a bomber because I had been watching a YouTube video of it and I wanted it so bad! So that was a fail... but other than that I'll try it again. Oh yeah I had the five pc thigh deal and the price wasn't bad. read more

Now, I'm a fan of Wingstop, but If I could give this location 0 stars I would. Incredible unprofessionally. Now I understand, this is a wing stop, I unfortunately expect every time I go that they will get the order wrong. BUT when I called to get the order rectified, I was told the dasher just didn't give it to me. I ordered a VERY large order so when the dasher arrived, I brought a cart out to unload the car. I personally saw, there were no other bags in the vehicle. None of my sides arrived and none of the dips, just wings. I understand things happen but was informed they needed to reach out to the manager to get approval for a refund of what didn't arrive. As I ordered a party packs, I wanted to know how much was being refunded since individual items weren't ordered. I was told I would get a call back. I confirmed my number with them on the phone. I called THEM 5 hours later to follow up and they said "oh yes I'm sorry I forgot I will call you back in 20 mins". An hour later I called them back again and was told they were too busy to process my refund. I understand things get busy. BUT I paid money for food I didn't receive and this needs to be addressed before it's forgotten about again. I was told they would do it right now and call me back in 5 mins. This shouldn't take all day. I shouldn't have to hound you for my money back when you didn't give me what I paid for! read more

I ordered the 15.99 boneless meal deal. You get 20 boneless chicken, 1 large fries, and 2 sauces. Under the deal we got 5 original hot, 15 lemon pepper, 1 Louisiana voodoo fries, and 2 honey mustards. I also ordered 10 boneless blazed & glazed, another side of Louisiana voodoo fries, and 2 sides of ranch. Saved a lot with this deal because all of this totaled to $46. Definitely had a lot of leftovers for the next day. read more

Wingstop - Louisiana voodoo fries, boneless lemon pepper, original hot, and blazed and glazed, honey mustard and ranch sauces - Chicken Wings Near Me - San Francisco, California

Worst experience ever. From the second we stepped into the building the girl taking our order was very disrespectful. She was expressionless and had a horrible attitude as she was taking our order. The food took 30-45 minutes to be done. I came with a 6-person party and the last order was left on the to-go shelf intentionally. We asked for a refund, and explained the situation to the team manager who did nothing but allow his employees to continue disrespecting us. When we expressed our concerns he seemed to not have a care in the world. There are plenty Wingstop locations, so save your time with this one. I don't allow disrespect from anyone, so I confronted the disrespectful employees and I'll do it again. If you see a video on Facebook, that was me and I don't care. If it were you or your family/friends you would've understood our frustration. I'm proud to say my inner-Karen came out, and I don't care. read more

Had placed an order , waited about an hour for yelp to say it was delivered and when I received nothing; yelp cancels my order and leaves me option-less. Never the less very disappointed and dissatisfied read more

I made a large order for my family for delivery and only received half the order. When I called to complain they told me it was nothing they could do. Basically I was just out of my money. DO NOT USE THIS LOCATION read more

I originally ordered delivery on their website (they use DoorDash). Everything was fine until we opened the bag and a box of combo wings were missing. I hate confrontation so this was a situation I was dreading to be in. Our DoorDash driver was no help and told us that the restaurant gave him only the one bag and nothing more. I then called Wingstop and they were immediately helpful. Not only did they compensate my order, but one of the employees remade and personally delivered our original order to our home in such a short amount of time. They also included 2 brownies to apologize for the inconvenience. The person who delivered mentioned our first order was supposed to come in 2 bags so I'm guessing the DoorDash driver enjoyed the other bag. To be honest, I was going to give up on this order, but Andres, the Wingstop employee, highly insisted on making things better and you bet I'm glad on listening to him. If your order is ever incorrect, being nice and understanding goes a long way (even if you're hangry). read more

I confess that I was impressed. I was down, in the dumps. I wanted the instantaneous pleasure. Trying to pick PopEyes or Wingstop, This time I leaned towards Wingstop, although more expensive. It was worth it. read more

I've ordered delivery from here before and I was just glad to have a Wingstop close to our neighborhood. Today I ordered wings for the Super Bowl for my family and placed an order through the Wingstop App in the morning with a 12pm pick up time. I called to make sure that 12pm was still the promised time when they opened, because I know in the past other Wingstop locations had difficulty with game day orders. Got through right away on the call and the person said it was still promised for 12pm. We got out of the house late and didn't get there until 12:30pm. This location uses a shared kitchen model with other businesses, so upon getting there you have to check in and then robot servers bring the food to the humans who distribute the orders (no lie), so I was pretty amazed by the set-up. I checked in and the tablet said my order was not ready yet. The humans in front could not find my order either, so after a couple of minutes the manager came out and said he recognized my order and knew that it was completed. They could not find my order and it was probably given to another customer. However, the manager was extremely apologetic and from the get-go wanted to make sure that I was satisfied with my experience, so he had already prepped a replacement order (only had to wait 5 minutes) and he adjusted the payment as an apology for the mix up. He also threw in some brownies too for free even though I didn't ask for them. Overall, I appreciate this location due to its convenience and innovative business model but also the amazing customer service especially on this super busy day. Thank you so much! read more

Got my order after about an hour and a half. Spoke with the manager of both the ghost food hub and the wingstop manager. To their credit, both managers were very responsive. But still, they need to fix their process. Looks like I'm not the only one having this problem. read more

Wingstop - Chicken Wings Near Me - San Francisco, California

See all

Food was so dry, I recommend going somewhere else unless someone was having a bad day there

Terrible wings, like the toughest and thinist wings you can buy. Food arrived cold even though it's only 10 minutes away and we gave a decent tip. read more

Super convenient... I ordered online. They texted me a link to a locker when the order was ready. When you walk in the restaurant, you press the locker number on your phone and the locker opens - with your food inside. You'll walk in and out in 1 min. Only thing is you can't choose your drink online because it says self serve drink, but there is no drink machine to serve yourself.... They just gave me a lemonade with my order. I didn't mind. But next time I'll just give it back and ask for my drink of choice. Nice place tho read more

Ghost store. No one pick up the phone during business hours. Auto voicemail is in Spanish... Does anyone even work here?

My order took over an hour, it was wrong and cold. No one to complain to. Just 2 super rude guys putting the food in a locker. Couldn't even give a formal complaint to anyone. read more

I love Wingstop but this location has to be the worst. I understand that they are fairly new, but damn- to get my order wrong ALL 3 times is absurd. I have ordered from here 3 times and all 3 times they have gotten my order wrong. Wrong flavor, wasn't well done, forgot my fries and ranch! SMH. They say 3rd times a charm but it definitely wasn't. I would rather travel an extra 20 mins to go to the Wingstop in Daly City! read more

Don't eat at this location!! TERRIBLE!! TERRIBLE EVERYTHING!! I don't want to even explain my experience!! read more

Wingstop - a close up of a basket of fries - Chicken Wings Near Me - San Francisco, California

Very Disappointed in customer service. Called to ask to see if we could come in 40 mins prior. Even though the closing time states 12 midnight, we had to be informed by a worker that the kitchen closes at 11:30. When we had asked if we could place an order to go. They simply kept stating for us to come in to order when the kitchen is closed read more

FYI, this location is a Ghost Food Hub. There are multiple vendors that sell food at this location. The actual walk up area is a room with 2 ipads and a big TV screen. There is a guy that grabs the food sitting on the shelf and hands it to you. All the cooking seems to be done inside the warehouse where you can't see. They have at least 4 vendors at this location including osha thai express. The wingstop i ordered was on point and just like the actual store. will order again, not sure if i'd pickup though unless i was biking there. read more

This place is awful. I put in a personal order and the estimated pick up time was 20 minutes. I got there 30 minutes later and waited another 40 minutes and my food still wasn't ready! They said I could speak to the manager who's only answer was, that they were really backed up. The staff there have no answers, horrible customer service. I'd advice you to personally drive to an actual wingstop yourself. Otherwise you'll just have to wait until they feel like giving you your good! read more