Cancel

    Open app

    Search

    Wintergreen at Midway

    4.0 (1 review)
    Open Open 24 hours

    Wintergreen at Midway Photos

    Recommended Reviews - Wintergreen at Midway

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Nikki M.
    214
    19
    1

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Wintergreen at Midway

    Fairfield by Marriott Inn & Suites Provo Orem

    Fairfield by Marriott Inn & Suites Provo Orem

    (28 reviews)

    $$

    I was here for 3 nights doing some training with a new company and I have to say, I truly enjoyed…read moremy stay. Hannah was the clerk on duty when I checked in and she was truly delightful. Very helpful. She pointed out several places I could get dinner. Later in the evening when I was having an issue in my room she quickly sent a maintenance person to help me. Unfortunately, I don't remember his name but he did a great job as well. The room itself was very clean and well laid out. The mattress was very comfortable. I wish I could have brought it home. The bathroom is beautiful. Huge shower. The only thing I might recommend for the hotel, to avoid a potential falling issue, is either a rubber mat in the shower or some sort of applique on the shower floor because it is a little slippery when it is wet. The bath towel was one of those big fluffy kinds that everyone enjoys. The hand towels and washcloths were not as high quality but were useable. I had read other reviews about the breakfast being sub-par but I found it adequate overall. There is a problem with the waffles though. They need to either use a different batter or refine the recipe. They were a little nasty. I noticed other people who couldn't eat them as well. Not much to recommend about the area it's in. There's a grocery store and a few restaurants in walking distance, but nothing else. If you have a car it would be much more convenient. I wish to thank all the staff and management for making my stay comfortable and enjoyable.

    This hotel charged me for a cancellation that was within the cancellation window and according to…read morethe policy. I had tried to modify a 2 night reservation to an 8 night reservation but couldn't, so I cancelled it and booked a new reservation. They charged me for the cancelled reservation and the new one. I sought help from Bonvoy to get a refund and they first submitted it to the wrong hotel somewhere in Georgia. So I had to open a new case again. They decided they would not refund it but never notified me. So I called again and found out and asked them to prove it but they couldn't and then the lady hung up on me. I still have not received any follow up, any proof, or any effort whatsoever to help me. Bonvoy says it all up to the hotel. I called the hotel directly and they said it was all up to Bonvoy. So they stole $255 from a mom trying to take her teens on their first real vacation.

    Comfort Inn Lehi - Thanksgiving Point Area - Bait and switch brought to you by Comfort Inn and Expedia.

    Comfort Inn Lehi - Thanksgiving Point Area

    (11 reviews)

    I realize that these discount hotels aren't supposed to be stellar however they should be decent…read morefirst of all our room had one trash can so if you had trash from the bathroom you have to walk into the main room to throw your trash away and vice versa. We had a lot of problems getting our remote to work on the TV we finally gave up. The room was not overly clean. Then when I went to blow dry my hair after a shower the blow dryer literally blew up and started smoking everywhere. We went down to the front desk to get a replacement and the girl at the desk told us she didn't know where they kept the extra blow dryers and couldn't help us. I had to dry my hair over the air conditioner I'm hoping I don't have pneumonia later. The people above us had a kid running all over the floor they kept us up quite late into the night we actually had to call the front desk and asked them to address the issue after about 45 minutes it finally stopped. Due to the condition of the room we decided not to try the breakfast I didn't trust it the kitchen would be overly clean. Even though some of these locations are older buildings they can do a lot more for upkeep would probably not return.

    I booked this stay specifically for the hot tub. I never…read moregot to use it. I booked through Rxpedia and there was no notice that the amenity would be offline for planned maintenance. Additionally, there was no notice at check in that the planned maintenance would be occurring. When I asked about the hot tub at check in I was given the hours. When I went to use it, only then was there a sign. The hot tub had been drained and was being painted. Planned maintenance. I was told "It will be ready on Friday." and was still offline at checkout, noon. I was told by the staff "If you want a hot tub, drive over to the community recreation center and buy a day pass." That was customer service: How to work around our bait and switch with additional time, inconvenience and expense. Outrageous. Additionally, my bed sheets had blood on them. The room was run down with poor HVAC. I asked for a late check out and asked for a 1200 noon check out. At 1115 my room door opened by a staff member. I was in my underwear when she barged in and told me check out is 1100, time to leave. I was stunned, I told her I had gotten a noon check out. She just said OH and turned and left. I went through Expedia for help and the property kept telling Expedia "no one is here to make a decision on a refund". Expedia suggested I try to get the refund in person at the property. I did. I found the manager / owner roaming around outside, the front desk unmanned, and he seemed very annoyed to come in and help a customer. I told him I wanted a refund for the hot tub bring out, blood on the sheets, and having staff barge into my room telling me to leave AFTER HE had approved the noon check out. He looked at my stay and the rate for each night. The owner / manager stated "I'll refund you one night." I asked him which night? The owner / manager stated "The last night which with tax was about $135. I accepted and wanted to be done with this poorly maintained and horribly managed rip-off joint. The owner-manager told me he would "Refund my card." and never did. Now 5 days. Expedia finally got in contact and the property said "No refund." In addition to all else the owner / manager lied to me to get me to go away. I treated him with respect and as a gentleman. Sorely misplaced.

    Wintergreen at Midway - resorts - Updated June 2026

    Loading...
    Loading...
    Loading...