Nice and roomy rooms with full kitchen, includes dishwasher , pots and pants and all utensils…read moreincludes silverware and plates. Coffee and tea are provided. No filtered water fyi. My room has a full sofa in the living room area with a separate open floor plan bedroom. Free breakfast and they provide 24/7 coffee and tea and water at the main lobby. Cleaning is only available with 3 night stay minimum. Staff was nice. Cheers!

This hotel is super nice and very clean! We had a very easy check in and check out process, and the…read morefront staff was very attentive and kind. Housekeeping services were not needed for us, but they always provided us with clean towels and anything else we needed when asked. The housekeeping staff was also very kind! My only complaint is that the breakfast in the morning was a little cold, but I also got down there a bit late so that could be why! I highly recommend staying here :)

Pros: * Rooms are bigger than standard rooms at newer…read morehotels. * They have a hot breakfast. Try the pancake machine if you have a chance. * They were able to check me in before the advertised check in time without charging me. Cons: * Pool was closed during my stay. * Rooms have wall A/C units and when they turn on it can be loud. Some rooms also face the freeway and that can be noisy as well. They keep earplugs at the front desk.

There were ants. The unkind type of ant. They ated our pumpkin bread. And water. So much water. I…read morehad to squeegee that with my footsies. But the tv was bangerang and i got married there so bazinga.

Our car broke down on our planned roadtrip east - even though our stay at Timpanogos wasn't…read morereserved until 2 days after we tried to cancel, they refused to refund us our stay. We had to pay full price for a hotel we never stayed at even though we were well within the cancellation deadline - front desk just gave us a runaround since we had already paid in full with the initial reservation. Deceptive, foul business practices. Never pay in full before a stay!

Booked this place through Hotel Tonight and chose the option, "hotel chooses room type". They…read moreplayed us in room 125 and it smelled like mold. It had an odor that was immediately noticeable but thankfully we got used to it pretty quick. Other than that it was a fine, one night stay. The surrounding area has food options and the family that runs it seems nice enough. It was exactly we paid for so we're not mad about it. I would stay here again if I wanted to keep my costs moderate. One good highlight, the lady running the continental breakfast was going out of her way to make us feel welcome and kept the food fresh.

Great staff, always accommodating, clean hotel. Handled guest with care and issues quickly.read more

I usually like staying at Extended Stay hotels because they are clean, quiet, and comfortable…read morewithout trying to be "luxury" and overdone. That said, this one is the worst hotel I've ever stayed at. The "kitchen" area looked like it was put in by a random dude who got secondhand cabinets from Facebook. The hotel was filthy, with caked-in grime in a bunch of places where flooring and bathroom fixtures were badly installed. I felt like I was staying in the hotel version of a catastrophic "home flip." The hotel also required me to pay for the dish set that is typically complementary at Extended Stay hotels, so I couldn't cook any of the food I'd brought without paying half the cost of the room again for pans. The desk staff was particularly dense. I witnessed one of them hand a towel to another guest and say, "They're pretty clean, even if housekeeping left some stains."

This hotel charged me for a cancellation that was within the cancellation window and according to…read morethe policy. I had tried to modify a 2 night reservation to an 8 night reservation but couldn't, so I cancelled it and booked a new reservation. They charged me for the cancelled reservation and the new one. I sought help from Bonvoy to get a refund and they first submitted it to the wrong hotel somewhere in Georgia. So I had to open a new case again. They decided they would not refund it but never notified me. So I called again and found out and asked them to prove it but they couldn't and then the lady hung up on me. I still have not received any follow up, any proof, or any effort whatsoever to help me. Bonvoy says it all up to the hotel. I called the hotel directly and they said it was all up to Bonvoy. So they stole $255 from a mom trying to take her teens on their first real vacation.

Nice property in the Salt Lake suburbs. It had everything we wanted as travelers; a very good bed,…read morehot shower, room to spread out, welcoming staff, and Marriott points. This is a solid choice in an area that has many many choices.

- Limited parking. - Hallway stank of mold…read more - The lady receptionist seemed unhappy to be there. Spoke real fast and didn't care about customer comfort. + Next morning the guy receptionist was much friendlier though. + Ice machine on 1st floor past the lobby. . Be sure to receive parking permit from the receptionist. + At least it's cheap. + Clean, good room. Got the job done. - Low privacy. Neighbors easily heard. I could hear the next-door baby crying frequently. - Elevator not working. - Vending machine(s) empty. $85/night. Fri 6/12/26

This hotel was the worst One I have ever stayed at when we checked in the front desk was very rude…read moreand charged my card 2x when we walked into the room it was a mess it looked like it had not been cleaned the floors and counters were dirty there were cigarette butts in the trash this is a no smoking hotel but reeks the doors are mostly all broken so you hear slamming your whole stay! there's stains and hairs on the bed and expired food in the fridge.the bathroom has hairs all over stains and dog food the pool is drained the front desk didn't say anything abt that no breakfast the only good thing was the room service lady's were nice

The stay at this hotel was sufficient. Check in was easy, breakfast was good in the morning. They…read moreusually keep coffee on stand by in the lobby throughout the day. The room was a little underwhelming. The bath tub didn't drain very well, not sure if it was due to the angle of the tub but there's always water left in the tub. The side dresser top drawer was broken and was very hard to open. The doors and Walls are a little thin. Hearing people walk through the hall. Not sure if my upstairs neighbor was stomping or just heavy footed but the sound of walking above was very distracting and did not help with sleeping. They have shampoo, conditioner and body wash in the shower. I ran out throughout my stay and requested more conditioner but never received it. If you're in a pinch staying here isn't bad, but not the best stay.

I'm old enough to remember when the Marriott brand stood for quality and comfort. This place did…read morenot deliver. The staff were friendly, but the room was pretty dirty. The toilet was messy, and the bathtub looked dirty. The beds were not comfortable and the pillows had no loft. They have free breakfast which was decent. It was busy and the poor staff couldn't keep up with keeping the food stocked. So if you decide to get breakfast here, go early.

I had to write a review because the previous reviews really worried me. This hotel is very clean,…read morequiet and very adequate. Yes the pool and spa are permanently closed. Yes the breakfast is pretty minimal. My friend and I had a nice stay here with a clean room and adequate staff. Front desk and housekeeping were accommodating and friendly. We had a deluxe suite. The bed was comfortable, and the tub in the living room was fun. I had a bad round of altitude sickness, so I was not having a blast. But I felt that the reviews were overall very harsh for what it is. This is not a fancy place, but it was a decent value for the money. I would stay here again.

You can hear the people in the rooms next door. Every single sound! Snores, sniffs, coughs, farts,…read moreflushes, moans, and... Tik tok. Hours upon hours of Tik Tok while you're trying to sleep in the room you paid for. This place is worse than trying to sleep on a park bench. Bonus info. This seems to be the place in town where smokers stay. Do they smoke in their rooms? I don't know. They smoke in the parking lot by their vehicles and then come in and ride the elevator with you stinking like a fresh ash tray. There's also a room with a giant hole in the door where it looks like the police had to remove a barricaded subject recently. We didn't cancel because it was conference weekend and we knew if we left we would be sleeping the car in the conference center parking lot. This is barely better than that experience would be.

I realize that these discount hotels aren't supposed to be stellar however they should be decent…read morefirst of all our room had one trash can so if you had trash from the bathroom you have to walk into the main room to throw your trash away and vice versa. We had a lot of problems getting our remote to work on the TV we finally gave up. The room was not overly clean. Then when I went to blow dry my hair after a shower the blow dryer literally blew up and started smoking everywhere. We went down to the front desk to get a replacement and the girl at the desk told us she didn't know where they kept the extra blow dryers and couldn't help us. I had to dry my hair over the air conditioner I'm hoping I don't have pneumonia later. The people above us had a kid running all over the floor they kept us up quite late into the night we actually had to call the front desk and asked them to address the issue after about 45 minutes it finally stopped. Due to the condition of the room we decided not to try the breakfast I didn't trust it the kitchen would be overly clean. Even though some of these locations are older buildings they can do a lot more for upkeep would probably not return.

I booked this stay specifically for the hot tub. I never…read moregot to use it. I booked through Rxpedia and there was no notice that the amenity would be offline for planned maintenance. Additionally, there was no notice at check in that the planned maintenance would be occurring. When I asked about the hot tub at check in I was given the hours. When I went to use it, only then was there a sign. The hot tub had been drained and was being painted. Planned maintenance. I was told "It will be ready on Friday." and was still offline at checkout, noon. I was told by the staff "If you want a hot tub, drive over to the community recreation center and buy a day pass." That was customer service: How to work around our bait and switch with additional time, inconvenience and expense. Outrageous. Additionally, my bed sheets had blood on them. The room was run down with poor HVAC. I asked for a late check out and asked for a 1200 noon check out. At 1115 my room door opened by a staff member. I was in my underwear when she barged in and told me check out is 1100, time to leave. I was stunned, I told her I had gotten a noon check out. She just said OH and turned and left. I went through Expedia for help and the property kept telling Expedia "no one is here to make a decision on a refund". Expedia suggested I try to get the refund in person at the property. I did. I found the manager / owner roaming around outside, the front desk unmanned, and he seemed very annoyed to come in and help a customer. I told him I wanted a refund for the hot tub bring out, blood on the sheets, and having staff barge into my room telling me to leave AFTER HE had approved the noon check out. He looked at my stay and the rate for each night. The owner / manager stated "I'll refund you one night." I asked him which night? The owner / manager stated "The last night which with tax was about $135. I accepted and wanted to be done with this poorly maintained and horribly managed rip-off joint. The owner-manager told me he would "Refund my card." and never did. Now 5 days. Expedia finally got in contact and the property said "No refund." In addition to all else the owner / manager lied to me to get me to go away. I treated him with respect and as a gentleman. Sorely misplaced.