Beth G.

I've mostly only skied in Colorado and Cali, so my expectations for Virginia were pretty low. However, I was pleasantly surprised! The snow was decent for here- not too icy or slushy. The lines moved quick. Parking was easy. There's a couple spots to grab lunch/drinks. I'm glad I bought a 4-pack of lift tickets. Based on how my first day went, they'll definitely all get used this season. I recommend checking out!

John O.

Just enjoyed a conference here. The view from the condo we got was great. Had a really good time. Lots of nature. We came in the summer so we are definitely planning on coming back in the spring or fall.

Gail B.

We spent xmas 2023 at Wintergreen. The house I stayed in was close enough to walk to the pool & spa. The views were spectacular. We didn't experience crowds. If you are visiting the resort, research, research research. I learned that everyone locks their cars due to the bears. The bears will actually try opening doors to steal food. You can't leave anything in your car, except drinks. The bear proof trash area is in front of the spa driveway. Guests can dump trash bags & ash. The dumpster has a special lock. Skiing: The packages vary, if you are not a member. There was a four pack special for $349. Guests also have to purchase lift tickets. Tubing (weekends & holiday $44) is less expensive. It would be great if snow boarding had a separate slope or line. The Treehouse area is for kids. If you have your own equipment, bring it. Sometimes the resort runs out of ski items. Dining: There are only a handful of restaurants located in Wintergreen. You will pay resort prices. The Edge restaurant overlooks one of the slopes. The menu includes sandwiches and limited vegetarian items. The location is convenient. Fire & Frost is nearby. Devil's Grill is a member's only restaurant by the golf course (all guests checking in are temporary "members"). The best part of the menu is the buffett. I would pay more to dine within the resort, especially at night. Upper Crust Pizza delivers. We cooked most of our meals. Waynesboro, VA is approximately 30 min. away. There are lots of restaurants & fast food places. Walmart, Aldi, Ollies, Target & Dollar Tree are in clustered near each other. The area breweries are worth checking out. The Spa: The spa is connected to the pool & gym. The employees will happily let you flip through the book of treatments available (most are pricey). The outdoor pool is seasonal. The jacuzzis (inside & outside) were open, even on xmas day. The lockers are free. Guests get one towel. We brought beach towels. The gym is awesome. We used the treadmills while enjoying the view. Netflix & Youtube is also available to purchase while working out. The variety of equipment is nice. Four of us selected different activities, including using the yoga room. The resort also has pickleball, tennis courts, golfing and a lake. The sales office staff were so nice. The views are spectacular. The Blue Ridge mountains make a perfect backdrop for photos. It is easy to get lost at Wintergreen. We outlined our journey and paid attention to landmarks. Even with preparation, we still got turned around and found a closed road. It is easier to arrive during the day. Some of the hairpin turns are a bit much. Suggestions: Bring every item that you might need (snacks, toiletries, gatorade, first aid kit, batteries, water shoes) to avoid driving 30 minutes to town. Watch a sunrise. Read that again.

Carla N.

We did not stay at this resort...buy we stayed near by in Waynesboro. Driving up the mountain was quite the experience. If you miss a turn you will be all off track. We decided to go tubing, which is something new for me I love tropical vacations in the winter. When we purchased the tickets it said to arrive an hour early and I understand why. This place is pretty spread out and confusing, so you need a good 45 minutes to find your way around. Once we got it figured out we found that the tubing lot had its own parking lot! Thank God!! When you pre-purchase tickets you fo it for a specific time slot for an hour. It's up to you to maximize your time. It goes fairly quickly so you can got at least 6 times. We had fun and would do it again.

Germanie J.

Idk who runs this resort but it shows they really don't take pride in it.... First time at a ski "resort" and it lacked character! Honestly, idk if you can really call it a resort. It definitely wasn't what I envisioned overall. Only a couple of food options, staff were not very welcoming, and it's old. Skiing: If you are a novice, please prepare yourself to not have any guidance. We didn't even know how to put on our skis and had to go find someone to help us. Why isn't someone assigned to assisting customers who are NOT skilled?? Also, apparently you have to buy a ski lift ticket even if you won't be going on the lift. Money racket.... THIS IS NOT LISTED ON THE WEBSITE! Tubing: FUN FUN FUN!!! Had a blast! We got in about 6 rounds during the 1hr 15min time slot. Food: Edge SUCKS! But The Market Pizza was the highlight! Really good! Lodging: We stayed in an Air B and B (Timbers) so I can't speak on the Mountain Inn Entertainment: None, it was boring. No music, no arts, just skiing... Maybe my expectations of a resort were too high... But overall it was a decent vacation. We made the most of what was provided.

Chris M.

We came here to celebrate my nephews birthday who has taken a liking to snowboarding lately. It's been years since I've visited Wintergreen but this was the perfect getaway with the family. We stayed at the resort (through a VRBO, I think). The weather was perfect during our trip. Mid-March it wasn't too cold and lucky for us the sun was out. They had music playing and a food stand set up that did an excellent job with safety protocols. There were a couple of other restaurants around but I not sure if they were open. I was fine grabbing a hot dog and chips from the stand outside. Expensive as expected, but it was good. They also had a nice selection of beverages, including beers and ciders from the local breweries. It was my first time snowboarding and even though I fell more than snowboarding it was a great experience. I even lost my phone on the slopes and someone was kind enough to drop it off at the front desk. You don't see that happen too often so I was very appreciative of that, and wish I saw who the person was so I couldn't thanked them in person! I was surprised the slopes closed so early at 5pm but I was pretty exhausted after the first hour there anyway! :)

Sabrina A.

Great day snowboarding here. I did a private lesson with my instructor Skip and he was awesome! The rental process was super easy and prompt even on President's day weekend. Great slopes for beginners and advanced levels. Lots of free parking options. Great views and loved the overall vibe!

Went a few weeks ago and had fun. I took my kids back today late in the season and the conditions were totally unacceptable- they should not be charging people such prices for runs that looked like this. Many of them were closed, the remainder were half covered in snow with dirt remaining. I've skied plenty of black diamonds out west and went down one at wintergreen. With the conditions as poor as they were I went slowly but made it down fine. One of the ski workers came up and told me I couldn't go back down it as it was "for experts only". I've never heard of someone saying you can't ski something as long as you're in control of speed etc. This is my child's only 2nd time skiing and he did the all day ski school this time. He did great but the instructor came up to me multiple times telling me he wasn't fast enough and couldn't do the blue runs. Really disappointed, definitely not work the price and won't be returning.

Ty B.

Was a Valentine's Day surprise. I'll preface this review by saying I hate the cold and am not fond of mountains... Getting to the resort was kind stressful as sleet/snow was falling. I will say they did an excellent job of cleaning the roads throughout the resort. Check-in was easy. Masks are required inside. You're given a map and the front desk staff showed us where to go to get our our condo. The signs aren't clear and we got turned around several times. But once we found our place and drove around a few times, it was like we have always lived in the community. We stayed in the Vistas (1587 - would not recommend). I was disappointed once I entered the hallway and saw how dirty the floor was and the stains/spider webs throughout the staircase. Our condo was on the bottom floor and I was worried about what we would see after the lack of appeal in the hallways. Condo was a decent size. 1 bedroom/2 bath. It smelled "old". The floor wasn't thoroughly swept, curtains were dirty, dust buildup on valences and the condo was very outdated. The kitchen was decent. We had all the cooking utensils/pans/pots that we needed. I always carry cleaning supplies when I travel and for busy cleaning the bathrooms, kitchen and living room. For the price we paid for Valentine's Day, I expected so much more. Hair was on our bedding so I used the blankets/sheets that we had. I guess if you have kids and don't really care about a clean place to sleep then it will do. However, in the days of COVID a little more time should've been applied to the cleanliness portion. We went snow tubing. Never wanted to do that, but we had a great time. Everyone was respectful in giving people their space. It was organized and we had a great time. It was worth the stress of waiting online trying to purchase tickets (must purchase the tickets the Sunday prior to the week you want to do the activity). The market was our best friend. I forgot my toothbrush, which they sold for $2.49. Need water? We purchased individual Smart Waters and refilled with the jug of water we had on our car. 24-pack Dasani was $14.99. That's redic and should be against the law! The market has pretty much everything that you may need. The pizza is decent but it is better at Upper Crust in the guest services area. We mostly ate at the Edge Restaurant. Food was decent. For some reason, whenever we picked our food up, it would be lukewarm by the time we picked it up. We used the online ordering system on the Wintergreen resort app for everything. I love it as it sends you a text when your food is ready. We utilized the fitness center. It was clean and they provided sanitizer and wipes. We made a reservation for the Pool and expected the occupancy would be limited, however there were at least 16 people there. We stayed in our little corner and attempted to socially distance during our hour time period. Not sure why reservations were recommended with so many people allowed to swim. We went from 1PM-2PM. The period from 12PM-1PM had only 3 swimmers and we assumed our time period would be the same. We attempted to make tennis court reservations, however they were booked. There were a few 30 mins slots but that wouldn't give us enough time actually enjoy a game. Wood for fireplaces are outside of the condos. We totally walked by it everyday and didn't notice u too we asked the front desk where we could purchase some wood for our fireplace. They provide 2 Zip fire starters inside the condo. If you need more, ask the front desk and they'll give you 2-3 at a time. Overall the staff was friendly. One hound lady in the Edge would always make sure more orders were correct (No Bacon!). We appreciated her. Anytime we had questions, someone was always around to answer them. If rating based upon the room alone, 1-1.5 stars. I enjoyed my time. This was not a bucket list item but it was something that I would've never chosen to do, but happy that my gf picked it out.

Ebbony B.

As many people have stated it is important to know that all rentals at Wintergreen are owned. Since I had been to the resort previously I knew to ask for the same unit. I stayed in Unit 160 in the Mountain Lodge. The lodge rooms are good for anyone that do not have trouble with stairs. The bedroom and bathroom are upstairs. The pros about the room: clean, a kitchen with a mini fridge, full sized coffeemaker, cook top, sink, and dishes/pots. The cons: the bed was hard as a rock, I would bring a mattress topper and the tub doesn't drain. The biggest issue with Wintergreen is the customer service. We asked the front desk for help with finding a mattress topper as the lady said she couldn't help with that. She told us to call housekeeping, but instructed us to wait until much later since they were too busy to help us. If you call housekeeping no one answers, Ever! We finally saw a housekeeper in the hall and asked her and she was the rudest person. She basically said it was not her job and to call housekeeping. This is the experience you will get whenever you interact with someone at the resort. You will also find people just sleeping on the floor in the lobby, which I found weird. My husband enjoyed snowboarding so I will give them that. I would not recommend them for anyone that is expecting a full resort experience. It is basically like an apartment that happens to have winter sports in the area.