My iPhone was lost and had to be replaced. Diego patiently walked me through everything from making…read moresure my lost phone was completely shut down to downloading everything from the iCloud to my new phone. I also got a great deal on my new phone! This store is great!

In and out in no time. Noyi and Rene respected my time while still making sure I got exactly what I…read moreneeded. Fast, efficient, and still very friendly--perfect experience.

Quick service. Good service. One of the workers is a bit dry but let's just say he cuts to the…read morechase. Otherwise I'm very satisfied with the service. I was able to get a same day apt & they're open til reasonably late.

The work they do seems to be good, and their prices are in line. The fact that I turned my order in…read moreand was told to come back to get it, and I asked if two hours was good, and to be told yes, only to show up and the shop is closed, and I have to drive across town twice, is unacceptable, the fact that they did not discount the work.

These guys are the best!! They have fixed 2 of my phones. They don't overcharge and fix your…read moreelectronics fast and efficiently. Don't go anywhere else, I've done my research..They have the most inventory and charge the fairest prices in MO Val.

So I went in for a screen repair and they fixed it no problem but when I went to take a photo my…read morecamera failed. So I immediately went back they "fixed" it. 2 weeks later my camera failed again. So I went back and when they tried to fix it, they couldn't. I was told they'll order a replacement to fix it. I had to wait an entire month for it to come in. I took it back to get repaired again. Walked out happy thinking it was fixed. But guess what, 2 weeks later my camera failed again. So I went for a screen repair and left with a broken camera that they couldn't fix. Wish I could get my 250$ back because they broke my phone so now I have to save up to afford a new phone.

So I went in to get my iPad Air fix. I was told I need a new screen. I get a call that it wasn't…read morethe screen and it was loose wire so they reconnected and just charged me for labor. But when I got my iPad back they chipped it and scratched inside of it when taking screen off and left glue residue when putting it back together. They are honest with their job but not safe with customer items. They should not rush things in my opinion and own up to their mistakes and just fix it.

Danny is always taking care of my kids screens. Great customer service. Great quality. Fast…read moreservice. Clean office waiting area. Affordable prices.

Maria is the owner a very hard-working honest integritable woman highly suggest this location her…read morecrew/staff is great transparent and honest appreciate the affordable and that professional service always thanks a million!!!

My husband phone wasn't charging. I figured it needed a new charging port. Lo and behold it just…read moreneeded to be aligned very honest they could've just replaced it and charged me the full price and said it was half the price. I really greatly appreciate it. You guys are super honest. I will definitely come back here if I need anything or if I know anyone that needs any phone repair repairs. I definitely recommend for you to come here.

This guy is awesome, quick cost effective. What is even better is the mexican food joint next door…read more Both are 5 star, I will recommend both to friends and family. Service was outstanding

I came here because I was having an issue with the battery on my LG K92 since LG doesn't make…read morephones anymore it's pretty hard to get parts for they had a battery for it they gave me a discount and it was done within 45 minutes great customer service nice people that work there I definitely recommend this place and I will definitely bring my phones there from now on for repair

Javier went above and beyond to help me replace my phone. I ordered a new phone for Christmas but…read moreit kept glitching. It was clear I got a lemon. Javier tried everything and it came down to replacing my brand new phone with a new phone (doesn't make sense but ok!). The manager Bobby also helped with the process. Great customer service through and through. PROS: friendly staff CONS: somewhat long wait times depending when you go

Awful Experience Ever!!!!! Had Chris as my consultant. We have been customers for over 8 months…read morehave WiFi and phone lines with you guys. We come in with horrible connectivity no service and WiFi is so blotchy. Well let me save anyone some time if you live by march Air Force base in Moreno Valley apparently we don't get service out here but they were so quick to sell us the service!!!! Chris's response was call customer service sorry can't help you... as the manager was standing in the back on his phone smiling and smirking us. Yes we were complaining but we're very calm and respectful. I'm sorry but as a manager or anyone in customer service the goal is to find and fix the issue and ACKNOWLEDGE but none of those qualities were enforced! Worst location worst phone company and we have over $200 a month for this crap service. Then we call customer service and it's a 2-21/2 hour wait for a call back!!!!! I'm done and will pay whatever I have to to get out of this service! Funny how Chris even said yeah I'd leave AT&T it wasn't like they were trying to keep our business and made me feel more less of the valued customer I was! I'm done!!!!!!!! Chris clearly needs to be retrained!

Went to the Verizon store and was taken care of by Art, the technician, and Vanessa, the store…read moremanager. Service was awesome. Got a new phone (Vanessa had sold me my old phone 6 years earlier), and a new tablet for my wife. Couldn't be happier. Even though I live in Hemet I went to the Moreno Valley store because Vanessa had moved there, and I had several great experiences with her previously. When my wife starts nagging me for a new phone, I'll be back. Thanks again!

I have been with Verizon for over 25 years, I have upgraded my cell phone several times in the…read morepast, today (June 22 2026) I thought I would upgrade my cell phone to a new one, first thing I had to do is register in the store and be put in the queue for a salesman, then one of the reps came up to me and interrupted me as I was filling in my information, I had to repeat myself several times to him to be placed in the queue, it would of been easier if he let me finish it myself. I waited about 10 minutes, not too bad. A young lady greeted me who was going to assist me in my upgrade. As I was explaining what I had for a trade in, she cut me off and interrupted me as I was telling her what I had, then she asked me a question about what my cell phone was doing, I started to explain and she cut me off again, got past that question and she asked me another question and again as I was explaining again she cut me off one more time, I was fuming at this point, but I stayed in control, she did it one more time as I spoke and I told her she needs to quit talking over me as it was rude, she just looked at me like I did something wrong. I was so mad at this point, I told her she was being very rude talking over me and she began to talk her salesmen nonsense. I told her I had enough because of her rudeness and I got up to leave the store. The rep who helped me looked at me like I did something wrong and told him she needs to quit drinking so much coffee. I don't know anyone who likes to be talked over like it's normal, I was so pissed as I left the store. If you need to buy or upgrade your Verizon cell phone from this store beware you will be dealing with rude sales staff. Best Buy was right across the street so I went there and the Verizon young lady there was so helpful and went over my options. I hope Verizon or the store manager or store owner calls me so I can file a complaint. 23 June 2026 UPDATE from Business Owner (see their response) It's a disappointment seeing that the business owner classifies being treated badly by rude company employees as a "bad experience". If the store had an HR department I would visit them, my question to the business owner is: how are you correcting bad behavior by your employees? I will NEVER go back to this store again, sort of questioning my long term partnership with Verizon.

I absolutely love this place. My guy brought my sons phone in after it was the recipient of a rage…read morebeating. I truly thought there was no way the phone would ever be functional again... they fixed it and my house was at peace... ... until ... one of the kids at school, knocked it out of his hands a week later. In tears he came home, a message from the principal, it wasn't his fault... so, again, I came in and it was repaired as of nothing ever happened. Now, on a family outing my daughter has lost her phone. So, into the drawer I dive, to find a functional but cracked phone. So guess who's having another phone repaired? Yep, this gal. Unfortunately, the cell phone is a little older so they had to order the screen, but as of tomorrow the universe will be peaceful again. Until next time. Great customer service, great quality of service and great suggestions. Most definitely a 5-star place.

Took my iPad for a charger port repair and I got it back unusable. It's glitchy and I'm not even…read moreable to log in. I went in to get help and they said it was the disability assist feature and I needed to restore it. It's not, I restored it 10 times and nothing has changed. It seems like something inside was damaged and I'm out an entire iPad.