Great Experience with this company. Took my son's Iphone to them to fix through insurance with…read moreAsurion and Verizon. Everything was covered and they had to fixed within 1-2 hours.

The people who work here really suck. Two weeks in giving me the run around about fixing my phone…read more Finally they said we'll you just have to call around to see who has the part needed for your phone. Two weeks without my phone. I needed this for business. So I did call around. The insurance only covers repairs from this company. In calling around my frustrations only increased. Noone seemed to have the part or be able to order it. I called all over the Inland Empire . I thought it was just this company. BUT then I called the Chino store. Mark the manager answered the phone. He said to change the claim to the Chino store and he could order the part needed. If you need your phone fixed go to the CHINO store and see Mark Holmes. He is an angel. Don't waste your time going to the moreno valley store. Go to CHINO

DO NOT DEAL WITH HUGO. Hugo has no integrity and will lie about anything and everything about your…read moreline/plan to line his greedy pockets. He'll have a warm and welcoming front but don't let it fool you. GET EVERYTHING IN WRITING. This guy put a car charger in the bottom of my bag after i explicitly informed him that i didn't want one and had no use for one. ($29.99). He "upgraded" me and gave me a wireless pad charger than conveniently doesn't work with any phone that has a case.($49.99). He never asked if i had wanted any protection plan, yet included it anyway($17 monthly). He informed me that trading in my iPhone X would be a $700 trade in value, meaning I'd only have to pay $49.99 more to pay off the iPhone 11. However, he lied. The trade in value is actually $500 and the promotional gift card of $200 was the $700 value he was trying to sneak past me. He mentioned that I'll have $200 to spend on accessories on top of the trade in value. Wrong. Also informed me that i would receive this $200 card before my first bill. That was yet another lie. The card only comes after 45 days of the line being in service. His estimate was $88 for my line and phone payment each month and a $40 activation fee=$128. Somehow, through all his lies and deceit, my phone bill is $382 this month. DO NOT DEAL WITH HUGO and get everything in writing. Complete scum. Careful and look for the fine print. Also, check your bags to make sure they didn't try to sneak something in.

Awesome service! Marlena & Moises very friendly, answered all my questions. They took their time…read morehelping us! Excellent customer service:)

They cut my home button cable to charge me for a new fuckin' screen!! and they act innosent about…read moreit. They should close. despicable! now my phone is laggy in touch .. they ruined a perfectly orignal screen just for a couple of bucks!! mall should not have them here

This place is literally dog. I went there a week ago and they fixed my lcd and gave me some crappy…read morelcd. I called and they told me to come to the store to see it and it was an hour drive for them to say they can't do anything for me no refund, oh but "I can buy a new one for 50 dollars". Do not buy from this business, they buy some crappy lcd's on eBay for 5 dollars for you to just go home for it to mess up a week later then you come back and buy a new one, straight scammers, they scam multiple people, we asked for the owner and the dude said "I am the owner with some attitude" and I was like oh okay where can I file a complaint and he said, "you can file a complaint anywhere we don't care" "we can't do anything for you" if you want you can buy a new one and they were just being rude. If your gonna repair your phone screen don't go to these crappy booths in mall's because they just buy some screens that go anywhere from 1 dollar to 5 and make u pay 70 dollars, so basically you pay a dollar for your phone and 70 dollars for labor. This place is straight scammers I was like where's the managers and some employee there had to speak for his boss so unprofessional! Go to a real business not some boof business that some guy created in his moms basement with his buddy's. They are just looking for innocent people to scam and finesse. Then the guy said I must be "high" if we think we're gonna help us. because we messed up and dropped the phone. We never dropped it they just gave us a crappy lcd!

Took My iphone 5S there to get the screen replaced. The price was a bit higher than most places…read morethat I had looked into but the guy assured me he only used "Original" Parts and I was in a hurry to get it replaced. They replaced the screen very quickly in about a half hour. When i got the phone I noticed several things wrong with the replacement screen. 1) The back light to the screen is very uneven with some highs in the middle and a lot of uneven highs along the edges. 2) The screen lacks the color vibrance that these phones are known for. I switch back and fourth between my work phone 5s and my personal phone 5s and the differences are striking. 3) When you look closely at the screen you can see the columns of pixels. They are most noticeable with blue backgrounds. Certainly not retina display quality. 4) There is a part of the the black edge around the screen the bleeds light out from the back light of the screen. It is very annoying. I can only conclude that the replacement screen that I received is a low quality knock off and not an "original" part as the guy claimed. I do not recommend this place at all.

YES!!! I totally agree with you Moses!!!. I've gone there 2 times already, and was just about to go…read morea third time but am now searching for somewhere else to go. Do you have a good suggestion? the first time I got my screen replaced, it was the real iPhone glass (not knock off, cheap glass like the next time) it looked great, but before leaving, I noticed 1 little dot (just a little larger than a period. -.-) which turned out to be a small cluster of dead pixels. When mentioning it to the repair person, they looked a me like I was in the wrong and said nothing. I'm 100% positive that the cluster of dead pixels was NOT there before handing it over to them to repair. I guess it was the price that lured me there a second time because I was only charged $50 to replace the glass and screen. I was quoted 75 the first time, but was able to get him down to 60...I believe. Well, the last time they replaced both the glass and screen (both had a very significant amount of damage) first off, they made me pay b4 even giving them my phone to get repaired, which I found pretty strange. I thought originally...that it looked amazing and was very happy...that is until my boyfriend had used my phone and was able to notice a significant difference in the way the glass felt and also the way it looked. I then noticed that it was not the original iPhone screen or glass, and seems to be some kind of counterfeit/knockoff "made in China" glass and screen. I just shook it off and thought to myself "what can you really expect for a $50 screen and glass replacement?" A week or so later my boyfriend also noticed that the screen would occasionally flicker and also (as you stated) happens to have unusually large and noticeably different pixels which leads me to believe (even more now) that I was kind of ripped off the last time. Well, finally, I'm now looking for a new place to go to because this terrible quality, counterfeit glass and screen just completely gave out on me and I'm now unable to see a thing on my phone screen. This is very frustrating and inconvenient. I feel like you have a very credible review Moses, and am wondering if you have a suggestion as to a better recommendation to a more trusted repair place as I do not want to return after the last time and reading all of these reviews.. I don't care if it may be a little bit farther or more pricey than iDevice. I would really appreciate if you did. Thank you so much for the great review. I hope lots of people see it before considering them for iRepairs.

Amazing customer service and always giving great deals on phones! Definitely will refer everyone of…read moremy friends and family to come here

Want to give Jasson a huge shout out. I was having an issue with my phone and went to this store…read moreto see if I could get help. Jasson not only took the time to help but really went over and above trying things. Worked with us for a very long time and finally did figure it out. He definitely thinks outside the box for troubleshooting. Thanks Jasson.

I don't usually write reviews, but QCQ Repair absolutely earned one…read more When I first started looking for someone to repair my Halo Infinite Elite Series 2 controller, I came across QCQ Repair. The only thing that initially made me hesitate was that it was a home-based business. I decided to keep looking around and even visited another highly rated repair shop in the area. Before I could even ask if they could repair my controller, they immediately recommended QCQ Repair. That told me everything I needed to know. From the moment I spoke with Jose, I could tell he genuinely knew what he was doing. With over 10 years of experience, his knowledge and professionalism stood out immediately. He took the time to listen to my concerns about my controller, understood how much sentimental value it had to me, and even understood how excited I was to play the upcoming Halo Remastered. What impressed me the most was his honesty. From the very beginning, he told me there was a possibility the controller couldn't be repaired because of how Microsoft designed the Elite Series 2. He didn't make promises he couldn't keep or give me false hope. Instead, he was upfront and transparent, and I respected that more than anything. I dropped my controller off on July 3rd, right before the holiday weekend, and he was still willing to take it in. A few days later, he contacted me with great news--he had successfully repaired it. Not only does my controller work perfectly again, but he also replaced the joystick with an upgraded component to help prevent the issue from happening again. The price was more than fair considering the complexity of the repair and the cost of replacing one of these controllers. What really sets QCQ Repair apart is that Jose genuinely cares about the quality of his work and his customers. His business isn't about getting people in and out as quickly as possible--it's about doing the job right. That's exactly why his reviews are so outstanding, and now I completely understand why so many people recommend him. If you're looking for someone who is knowledgeable, honest, experienced, and takes pride in their work, I couldn't recommend QCQ Repair enough. I'll definitely be coming back if I ever need another repair. Thank you again, Jose. I truly appreciate bringing one of my favorite controllers back to life.

I had an Xbox series s with a severely damaged hdmi port and I requested to have it repaired. he…read moreoffered me a cheaper repair price compared to other repair shops and the hdmi port is fixed and working perfectly and I can finally use my Xbox again! He's very honest and to the point which I respect and he gives updates on what he's done to it also gets it repaired either that day or the next depending on the repair. I highly recommend him 10/10 would go to him for any oftech repair!