Good variety and great prices. The lady that helped us was very helpful. We bought our granite a few years back. We recently received a check for an overcharge of over $100 from 5 years ago. I'm impressed with their service for catching the error and refunding it. It shows integrity and honesty. Impressive!!! We strongly recommend them. read more

We had an excellent and fun experience selecting granite to purchase for a new kitchen. After 3 trips to the store, we went with the Astoria to go along with the dark brown kitchen cabinets. Very impressed with how it turned out. The whole process took about 2 weeks and the granite made the kitchen look truly amazing. read more

Wisconsin Granite Design - Building Supplies Near Me - Oak Creek, Wisconsin

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Going to the store and purchasing the Granite with Sue was a nice experience. Everything after, hmmmmm not sure what happened. Day of delivery the quartz we ordered was messed up. They said they had similar quartz in stock and would discount our order. Ok, cool. Then, through a series of phone calls the delivery was pushed off, delayed, moved, and then they said they could show up. They came with the wrong sink and didn't have all the tools to complete the job. I would think for the price they could do better. I would recommend going elsewhere. read more

We recently remodeled our entire kitchen and we decided we needed beautiful granite as the crowning glory of our project. We looked at several other showrooms and we were the most impressed with WGD's selection of beautiful choices and price ranges. We went back several times to their pleasant store just to look at and weigh all of our options. They even let us in after hours to look things over, which we really appreciated! We ended up working with Joyce who was very pleasant and knew her stuff. Lead time on our project was reasonable and the design team did a great job with the layout of our slabs (we put it all in their hands, they are the professionals!) A team came and measured our kitchen surfaces with laser equipment and a week or so later our product was installed. The granite itself is breathtaking and the install was flawless and quick. Everyone we worked with was friendly and professional. The only cons in our whole experience was a slight lack of communication between the office personnel. Several times it was us informing them of changes that had been already discussed if we weren't talking with our usual representative, Joyce. There was a small error on the invoice for something we had told them we didn't need, but being a smart customer, I simply looked it over before I paid them. Once again, I think due to a lack of communication. All in all I would highly recommend this company for their good service, selection, convenience of location, and our overall satisfaction. read more

Wisconsin Granite Design - Perfect under-mount sink cutout, lovely stone - Building Supplies Near Me - Oak Creek, Wisconsin

I had the exact same issue as others mentioned with the seam in my master bath. I was NEVER told that it would be cut in half until it arrived in two pieces. I told them I didn't want it and Paul, the owner, came to my condo to insist that it was impossible to be put in in one piece despite the fact that they took the old one out in 1-piece and I have a single piece that is larger in my kitchen. Also, they were able to carry in the backsplash in 1-piece but somehow not the counter itself. If it wouldn't fit in the elevator, they should have carried it up a flight of stairs like the previous installers did for the kitchen. Installers did a good job, but still disappointed I paid $2,300 for a counter with a seam. Just makes it look cheap - I would have gone elsewhere if a seam was ever mentioned. read more

Ordered beautiful granite from the Wisconsin Granite Depot. The company came out to measure my cabinets and were given the sink cut-out templates to ensure the counter tops would fit the sinks I ordered. The granite was schedule for install on July 2nd. When the contractors arrived and went to install the granite I immediately knew there was a problem because they stopped speaking English and began speaking Spanish. Contractors finally told me that the granite was not cut to the correct size for the sinks I had. I spoke with someone at the company and they told me they need to bring the granite back to their site along with one of sinks I ordered. The following day I waited for a call back from the company. NOTHING! I ended up calling them in the afternoon to find out how they were going to fix the situation. They told me that the incorrect measurements were put into the system before the granite was cut. They offered to give me 3 new sinks, which would fit the granite perfectly. While this would have been a perfectly acceptable solution, they only had 1 of the 3 sinks I needed in stock and needed to order the other 2. Here it is 2 weeks later and I haven't heard anything from them AGAIN! So, I called today to inquire when I could expect my counter tops and sinks installed and was told the 2 sinks were STILL on back order. ARE YOU KIDDING ME?! In addition, they have no idea on when the sinks will arrive. I've been without the use of sinks for my 2 main bathrooms. I'm not sure how anyone could think this is even reasonably acceptable! read more

Great service from order to install. Sue made it very easy and did much of the communication by email. The installers showed up on time and did a quality job with the install. I was nervous at first, in my experience low prices usually means the quality suffers. They used top quality materials, and you could tell the installers had a lot of experience. I will definitely be using them on my next project and recommending to other. read more

I wish I would have read some of these reviews earlier! We used WGD to install Caesarstone window sills. Here are just some of the issues that we had with our installation and customer service: 1. WGD rescheduled the day before our install was to take place. Completely unacceptable. WGD blamed their supplier. If the turn around time was that tight, it should have been scheduled appropriately from the start and/or we should have been informed that this potential issue existed. 2. The contract we signed outlines that our installs should take place "within approximately 14 business days of measure/template." The final installation was completed over 5 weeks after measurements/template. Again, completely unacceptable and breach of contract. 3. Installation: Gaps that well exceeded the 1/8" guideline in the WGD contract per Marble Institute of America's Dimension Stone Design Manual. This was another breach of contract by WMD. The recutting that WGD had to do and/or numerous trips is not the fault of the customer as WGD suggested, even the installers recognized that the pieces were not acceptable. 4. The contract or the measurement templates did not mention or show that seams would be necessary. In fact, per the technical specifications of the material, the dimensions were much shorter than the specifications for the materials such that no seams should have been necessary. 5. Originally WGD offered $250 of store credit for all of our issues. Completely laughable given we will never use this company again. Finally, we were offered $200 off the cost of our $7500 project. Communication was horrible. After completely ignoring our complaints/emails or hearing from this company for months, they sent us a past due notice. read more

Very untrustworthy. Was told that my delivery charge for my tops would be less if they were cut in half, thus giving us a seam in our countertop. Didn't want that. When they did the measure, they said the tops could not be carried in 1 piece. Requested a discount for this discussed fact, but Paul refused to acknowledge the discussion. Very disreputable. Was promised numerous phone calls... never received them. I would not care to work with this company again. I feel a person's word is their honor; apparently this company does not. read more

My kitchen remodel included new granite purchased from Wisconsin Granite. It is terrible. I have 5 'pieces' of countertop/island and ALL 5 have different thickness measurements. I continue to receive comments how awful it looks. I only had the granite 3 years and having to replace again. If you are shopping for granite, look elsewhere! Photos to come. read more

The team at WI Granite Depot did an amazing job on our new home. The sales people were responsive, the installers were professional, and overall was a great experience. Will use them again when we finish the basement! read more

Wisconsin Granite is incredibly unorganized. The coordination effort is the worst I have seen in a long time. We showed up to view our slabs and OOPS they didn't have the slabs yet, too bad we drove over an hour and had the apt confirmed by them the day before. We had issues with our granite after installation (it turned green......) and it took them weeks to get it resolved. We love the final product but the resolution was anything but pleasant. They would schedule 2 hour time blocks to show up and then they would come 4 hours outside of the scheduled block of time. Then they requested to take photos of the completed project. We were confirmed in an email and then nobody showed up on the day of. I called and the coordinator blamed me for a call that was never received. Too bad I had been sitting around for 30 min to help you guys out. I will not make this mistake again. They do good work and have good prices but the SERVICE ASPECT makes this vendor not worth it. Pay another vendor more and avoid the hassle of using this company. read more

Just sort of an awkward experience. They couldn't find the color I was looking for at first as some slabs were mis-labeled. My salesperson was nice but communication overall after I made payment was less than ideal. Disappointed to learn AFTER signing everything that I would have to have the countertop cut and have a seam because my counter had 3 walls around it. Then disappointed to have to pay a handling fee for 2 extra steps into the house, despite the counter being cut into 2 pieces. I would have understood the extra fee if they were bringing it all in in one piece. Also disappointed that an extra square foot ($50) was added to my final bill without warning. The installers called and apparently there was a reason for it but would have been nice to know before just being handed an invoice with an extra $50 on it out of nowhere. The installers were fine but I was surprised how nonchalant they were about applying the 15 year sealer. That seems like an important step but they just made a few sprays and wiped it on and were done in a few minutes - didn't seem to be done with great care for such an important step. Cleanup was not great either. Just an overall blah experience for what they should know is a pretty big deal for us homeowners. It's been a month now and I've gotten no follow-up about how they look or how happy I am, etc. Price was right. The final job looks fine. Wish I didn't have the seam. On to the the next project... read more

Everything is great up front but they leave you holding the bag afterward. Go somewhere else! I wish I would have asked my contractor! RUN AWAY FROM THEM! We hired WGD to install granite in our kitchen and two bathrooms. We have a nice size executive home with a large kitchen and nice size bathrooms. We have had granite installed in the past in other homes in other states and had very good experiences. We were drawn to Wisconsin Granite by their showroom which is laid out nicely. Their staff is courteous and helpful. They came to our home and did what we felt was a professional evaluation and templating. They seem professional. We first started dealing with foreigners (eastern European) in their ranks with laying out the granite which was done on computer and seemed very professional. The installers did not speak English well. They seemed to be doing a good job. The flag was that they insisted on payment in full before I was home to be able to check over the job. That didn't seem unusual at the time for them to ask for payment, so my wife paid them. She felt it looked fine. On inspection there were some significant errors in installation (large gaps), incorrectly cut and finished edges (one of four corners on our island is rounded differently from the others, as an example), and cracks in the granite that are irregular and not properly filled in (this is significant and in four different areas). We brought these problems to the attention of the people there. They sent a person out who indicated that this is how it is and that we had accepted it and signed off on it. They would not correct the problems. We are not satisfied and we have had to hire another contractor, at our expense to correct the issues. The repair contractor was able to deal with the issues and we feel that WGD should stand by their work and correct their mistakes, even if product and workmanship problems come up after you have "signed off" on them. RUN AWAY! read more