I'm very happy with the Frigidaire refrigerator that we purchased at Topline Appliance. Working…read morewith Alberto on the purchase was extremely helpful. Thank you for the help with refunding the extended warranty which didn't work out for us. When it comes to service and making sure that the customer is happy, they go above and beyond!

Sales team was easy to work with and gave us a fair price. Delivery was very good and timely. We…read morewould definitely shop there again.

Went in just "looking" and walked out with 5 new appliances!…read more. Juan was very friendly and knowledgeable helping me find exactly what I needed. The prices were great,, delivery and installation was very quick and efficient and the installers were so nice and friendly. Everything went so smoothly. Juan also went out of his way to help me register all the warranties online. Such excellent customer service..something I really appreciate !

They are disrespect from promising a great appliance needs.i had an issue with appliance since i…read moregot it.yes I did have some personal in my home but that was fix so but after that they never kept there promise helping a customer.Dont trust there appliances they damage n reuse.i have seen it with my own eyes they double charge u with an appliance and then dont want to help fix.i still had one year warranty on by another company that they dealing they were sorry excuse for manufacturer warranty it self.they wanted to charge u extra n then they dont want to come n fix it.Oh there more Do Not do financial with Snap they will not help either so before u sign urself away double check with they history.because i am not the only I promise u that.

I might be old but I believe in customer service! I just walked around the entire store looking for…read morea few things that I needed one was a iPhone holder stand for recording, and then other miscellaneous home items. The store was not busy. There was definitely more employees than there were customers at least I saw tons of blue shirts and not one person asked me if I needed help and I did need help, but I figured it out and found it on my own. I could suggest to Best Buy you could let a few people go and be saving some money because most of them were standing around talking not doing anything. I grew up in the restaurant business and customer service was mandatory. Amazon has better value and it comes right to my door

I bought a new radio for my car from the Melbourne Best Buy, cost me $400.00 Dollars. Well, I have…read moreto fold cards and put them in the right side of what they called a kit, just to keep the whole thing from falling out. Plus they broke my temp. control knob and it barely works because I have to move the knob slow or it comes off. I learn't My lesson, never buy or have anything installed at Best Buy, Melbourne, Florida.

Trouble with fridge lights AND oven control knob making a static noise when burner was on.... Of…read morecourse the pieces and parts to repair appliances are "PRICEY"!!! But the Service was EXCELLENT!! Will call again, just don't want another appliance problem.. thank you for great service!

We had Nico, Jon and A.J. delivering and installing our new dishwasher. They were extremely prompt,…read moreprofessional, knowledgeable, they took time to make sure everything looks great and works well. I was very impressed with their service, as well as level of knowledge and professionalism. Everything that was done by this company starting from scheduling an appointment to finishing an installation was as flawless and as stressless as it could possibly be. One of the best experiences I've ever had with an appliance delivery and installation. Definitely highly recommend. Thank you for an amazing service.

Matt, the store manager, was so friendly and helped me find the products that were simple and a…read moregood fit for my situation. He even offered to beat the Home Depot quote I had brought with me, by $100~$200 dollars! They delivered my new washer and dryer the next day! Felipe, the delivery man, not only called me and left a voice mail, but also sent me a text with his ETA. The 4-foot dryer cord was too short for my set-up, so Felipe let me run to Home Depot to get the proper 6-foot cord, which he swapped out, and then completed the installation by running both machines to assure proper functioning. I had bought my original machines at AD 17 years ago, and this was a great experience with great customer service!!! Nina W.

This place is a joke. I picked out a refrigerator and when it was delivered it was another one that…read morewas dented and they wanted ME to bring it back. The driver just left it outside without even a knock on the door. You get what you pay for with this place and I know better but wanted to save a little less than Home Depot. Like I said, they are a joke. I'm an avid reader of the BBB and I missed this one. A 1.2 rating will tell you enough and after reading a lot of the reviews, it was all similar to my experience. These guys are all the same and I have no idea how they sleep at night knowing they scam people for a little commission. Shame on them.

Having previously purchased an Emily brown bed and chest at the Port St. Lucie location, I decided…read moreto complement the set with a dresser and nightstand. Checking online, I quickly located what I was looking for in Melbourne. Professional and polite, Susan quickly processed my order. After all, I knew exactly what I needed, having made a previous purchase of the same model furniture. Quickly loaded, I was on my way home to Vero Beach. No issues.

Furniture looks great at purchase. But not sturdy at all. Couch lasted for about a year before wood…read morepieces inside started to break apart. If you're just looking for show furniture or something temporary, this is your place due to the cheap prices. If you're looking for something that will last, go elsewhere. Nice people though.

This man runs his shop the old way and has just about anything obscure you might need. Very helpful…read moreand very fair prices. As long as you're willing to sort through the piles of old technology, you will have a great experience! Would come again.

I need a small part for a dryer. And he was able to tell me why it went out. Was a pretty big…read moresafety issue and that was much appreciated.

This Best Buy is in a convenient part of town, clean, well-organized, and has an extremely friendly…read moresales staff. However. I have found more often than not that the employees here don't really know their products well, or they make up facts about their products out of ignorance. Yes, the prices here are decent, but I almost always have to do extensive background research here on the computers I want to buy, just so I don't become misinformed or fooled by the sales staff here. I don't know whether they're doing it deliberately to fool people, or if the staff genuinely just doesn't know anything about techology... at least they're nice? Also, their customer service is absolutely terrible. Every time I've taken my computer there, no one has ever been able to help me or guide me to a proper solution / place to go to fix my stuff. ...I was also once trying to return a DVD here I received for my birthday that I know for a fact was purchased at this Best Buy, and they denied that it was bought here and wouldn't take the DVD back. what...?

Pro's Friendly…read morestaff Great selection of inventory Great location Installation department manager very knowledgeable Taxes 6.5% (not 9.5% like King County Washington... what a difference, not the fault of the King County store, but a bonus for the Melbourne store) Clean store Bigger than any of the Washington BB I have visited thus far Friendly mobile department Midnight and special event sales (Black Friday) organized and items in stock as advertised. Con's Some of the employees weren't the best to deal with. Not really big on price matching (unlike King County stores) Installation department was small for such a big store Summary: I really enjoyed shopping at this Best Buy. I became a regular, people knew who I was and what I was looking for and when I would come in they could tell me if they had what it was I was looking for. I was able to grab a flyer every Sunday and was able to find most of the electronic items I was interested in and some that I wasn't. If you are in the area and looking for a well stocked, well run and organized store that is clean and friendly, I would definitely recommend this one. The nearest Best Buy to this one was in Orlando and about 70 miles from this location, so what they didn't have, they could get from the Orlando location and have it for you within a matter of days.

Unresponsive untruthful, unprofessional and uncaring. Mistake dealing with these people. spent…read morelots of $$$,,and they can care less about any issues once they get paid. Really terrible customer service.

I was working closely with folks at ProSource on the selection of finish materials for the…read morerenovations of our master and guest bathrooms and they recommended I reach out to Feguson Showroom for expert assistance in selection the fixtures and accessories I would need. After I left ProSource, I drove over to the Ferguson Showroom for a look. First impression: I don't recall seeing any other customers in the Showroom when I arrived. Nobody was at the reception desk at the time I arrived, so I walked around hoping the receptionist returned. There were 2 Showroom Reps typing away on their respective computers, but neither one acknowledged me or inquired as to whether I needed assistance. Eventually, I asked one of the ladies if "there was somebody to assist me", as I wanted to inquire how to get started selecting fixtures. Basically, you're invisible inside the Showroom without an appointment. Lesson learned. By this time the Receptionist had returned, and I made an appointment and for the next day. An awkward start to be sure. The next day, with my appointment, I became totally visible to everyone in the Showroom. And I feel like I received expert assistance selecting and ordering my fixtures. A little over $7,000 later, I left feeling much better about my Ferguson experience. The good feeling was temporary, and it never returned. Here's the "bottom line" for any retail customer who's interested in purchasing fixtures at Feguson: You cannot rely upon them. They just seem too big and bureaucratic to effectively deal with a small $7,000 order. The fulfillment guys in the warehouse that coordinate delivery didn't seem to have a basic understanding of how a contruction project works. To my complete frustration, I was notified by email on the day my Contractor was scheduled to pick-up my order that several fixtures did not arrive - the day of pickup!! This totally stripped my ability to make substitute selections and immediately placed my project into a delay. I had to become the "squeaky wheel", constantly reaching out to my Showroom Rep. for any delivery news. To be sure, in the beginning she seemed genuinely interested in helping me get my missing fixtures. She was successful in finding a couple, and they trickled-in a nano-second before they were ready to get installed. But she soon seemed to weary over dealing with the missing fixtures - eventually blaming the delays on Delta. The last straw was when she recommended that I try to find the missing fixtures I needed on Amazon or Home Depot - can you imagine my frustration?!?!? I found the fixtures I needed online, placed my order, and two of them actually arrived the next day! The third missing fixture is scheduled to be delivered in four more days. Ferguson had no idea when, or if, their stuff was ever going to show-up - unbelievable! It's not Delta - it's Ferguson! Unless you're a multifamily residential developer that specifies enough plumbing fixtures to need a couple Ferguson semi-trailers to store your stuff on your construction site, I recommend a "Hard Pass" on using Ferguson for your project. Ferguson is simply too big and bureaucratic to effectively serve small projects and homeowners. They only thing Ferguson performed promptly was processing my partial refund for the fixtures that I was forced to find elsewhere - but I'm pretty sure that was only because they understood how annoyed I was! Ferguson, without a doubt, is one the most frustrating companies I've ever worked with - totally inconsistent and completely unreliable. Proceed with caution! Edit to Add (Jan 16, 2023): One of the telltale signs that an organization is too big and bureaucratic is that their employees are well-trained in the art of "company speak". In essence, telling their customers one thing (for public show) and doing another (because organizational culture is phony). The individual from Ferguson who wrote their response to my original review is the Area Sales Manager for Ferguson. No follow-up ever took place. Her comments leave the reader with the impression Ferguson has a customer-focused culture, when they do not. As I wrote above, "You cannot rely upon them", and this is a terrific real-life example of just that. Proceed with caution.

I had an error code pop up on my dryer and it completely stopped working. I reached out to Diaz N…read moreSons Appliance Repair late in the afternoon, just before they were about to close, and they still managed to get me on the schedule for the very next day. That kind of responsiveness is rare--and so appreciated! They showed up right on time, were super friendly, and got right to work. The repair was quick, and they had my dryer running again in no time. What really impressed me was that they also took the time to clean out the lint buildup inside the dryer vent--something I hadn't even thought about but definitely needed. Great service from start to finish. Fast, professional, and courteous. I'll absolutely be calling them again for any future appliance issues.

Timely and efficient, just what you'd want and pretty rare these days. Found thru this app!!!read more