Let's be real, no one likes going to the eye doctor. But when you must go, Dr Jen is the one for…read morethe job. She is unbelievably thorough, personable, and honest. She spent the time to answer many of my detailed questions with in depth answers and examples. She has a way to translate such complicated science about the eye in an informative digestible way. I'm so grateful to have found her on Yelp many months ago! Special shout-out to Emily! As a first time client, she was inviting and frankly fun to talk to. Also she helped me pick out the coolest pair of new glasses. PS- Dr Jen mentioned my prescription had hardly changed, so I wouldn't need a new pair of glasses. What?!? I don't think I've ever had a doctor not sell me on something. You got appreciate the honesty.

As a patient of several years, it was disappointing to learn that Dr. Jennifer Badaracco has left,…read moreas I always appreciated her excellent bedside manner. My recent appointment with Dr. Lindsay Eisenberg was efficient; however, during the exam, the doctor used her fingers to demonstrate slanted eyes while discussing dry eye and made a comment about Botox in relation to this. This gesture and remark were racially insensitive and have no place in patient care, as comments and gestures of this nature affect whether patients feel safe seeking care. I have decided not to return. Overall, the clinic runs smoothly, and don't forget to request your updated prescription at checkout!

I use to use an eye care provider who for no explainable reason closed its doors and it forces me…read moreto find a new Eye care provider. I began searching for a private eye care (not a chain) that was close to my house and worried that I wouldn't be able to find one I liked. My search has now ended. This office has a friendly and professional staff, thorough exams with providers that listen and answer all of your questions. If you need an eye doctor that you can have pure confidence in this is your place.

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

I rarely write reviews, but must share that if you are looking for an eyecare provider who prizes…read moreprofits over patient care, then look no further, this is your place. While they employ a couple of good opticians, the place will upsell you at every turn and follows a customer service playbook designed to stonewall and dismiss your concerns while they gouge you. $1500 later I still do not have usable glasses based on their care. Fortunately in Atlanta there are many better choices. Stay away- applies to both locations.

We took our child here to learn to wear contacts. After a couple of sessions they decided they had…read morespent too much time with us and pushed us off for a year so they could get another eye exam payment out of us. The people were not helpful and you could tell they have little interest in actually helping. What a racket.

I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

Wonderful experience! Brand new , state of the art equipment and a courteous, attentive staff. The…read moreDoctor spent a lot of time talking over my Options with me. Highly recommend. They will have my business from now on!

I used to like this place and wanted to continue liking this place, but they completely botched my…read moreprescription less than a year ago (June 2019). Since then because my prescription was too weak my eyesight has steadily gotten worse. Due to their error I have to be blind until June when my insurance will ALLOW me to see another optometrist. I can barely drive right now. The vision test was on a small TV screen less than 20ft away. It just tries to mimic the distance by being small. I could see that perfectly but I can't read the massive overhead signs on the interstate, street signs on residential roads, or the signs of businesses (ya know, the HUGE ones on the front of stores). I moved out of state, so you can't help me and quite frankly, I don't want you to. I'm just VERY upset because I have to wait until June because of their incompetence. I'm giving 2 stars purely for the dog(s) that hang out there and the doctor IS nice. Maybe go here if you have a low index prescription, but high indexes might wanna stay clear.

My family and I have been going to Ross Eyecare for decades. The staff is always friendly and…read moreresponsive. Dr Butterwick is fabulous and because of his thoroughness, he diagnosed me with a degenerative disease years ago, before it got worse; and we've been treating it since then with success. Can't say enough positive things about this team.

I had an appointment at Ross Eye Care Group for 8:45am. As I got caught up in World Cup Traffic and…read morerealized I would be 5 minutes late for my appointment, I called to advise them. I was told that appointments were given a 15 minute grace period. The receptionist then asked if I would be able to get there by 9:00am. I told her my GPS was showing I would but I didn't know what traffic would do. She thanked me for calling and we hung up. I wound up arriving at 9:03am due to 2 lanes being blocked because of an accident. I was told that I would have to reschedule because I was a new patient and there was paperwork I would have to fill out. I asked why the receptionist didn't tell me that I wouldn't be seen if I was past the grace period. The check-in person said that she heard the receptionist tell me that they give a 15 minute grace period. To be clear, the receptionist didn't tell me my appt would be canceled. I asked if 3 minutes really made that big of a difference and she said "yes because I was a new patient". So, after traveling 90 minutes to get to this appt based on a friend's recommendation, I left without seeing anyone. I understand that doctors have tight schedules, you as the patient have to allow for Atlanta rush hour traffic (which I did do by buffering for an extra 45 minutes) and they told me I had a 15 minute grace period. I am frustrated that I now have to turn around over 3 minutes. I guess if you have to give one patient more grace, it's too much. They have their rules and I have my disappointment. I advise anyone making a morning appointment to allow 60 minutes because 45 wasn't enough for me personally. This office rates high. I'm sure they are great if you're lucky enough to get there on time.

James and Chenelle were both so helpful and kind when I needed glasses adjusted. Very patient…read morewith a new progressive lens wearer! Highly recommend these folks and this business

I came here to get a pair of glasses. Unfortunately, I could not find a pair that I liked. The…read morestaff, especially Keith, took his time to show me a lot of different pairs and explained to me what would work for me. Glasses were very affordable here.

My family and I have been seeing Dr. Levine for over 25 years. He has been our ONLY eye Dr. My chi…read moreDaren are now 26 and 23, and still see him. We consider him family. I highly recommended his practice! Also great designer frames! Dr. Howard Grant

Insult to injury: Despite my warning Colony Square Eye Care that my $400 treasured Kala eyeglass…read moreframes were tricky when it comes to replacing the lenses, they broke the frames while swapping in the new lenses. And then acted nonchalant about it. Their unacceptable solution was to offer me a 30% discount on new frames from their existing inventory. Upselling was their response. A call from the manager would have been nicer. Following that experience, I went to Le Stanne Opticiens near Buckhead, who - get this - directly contacted the designer to find out if there was any way they could hook me up with an old pair of my favorite frames. Unfortunately, they couldn't. 7 years ago when Eye Q Optometry in San Francisco broke the same model of frames when changing out the lenses, they replaced the frames, free of charge. I've worn eyeglasses since I was 3 and Le Stanne and Eye Q Optometry demonstrate the high caliber of customer service I've come to expect. Colony Square Eye Care has a lot to learn.

I have been wearing hard contact lenses for 55 years. Suffer from high Myopia and am self insured…read more To that end during a recent visit to Eyeclectic Vision Source, I was denied my contact lens perscription according to their "policy"-pending a fitment at additional cost. This is a clear violation of Fedral Law-The Fairness to Contact Lens Consumers Act (FCLCA) and the Federal Trade Commission's (FTC) Contact Lens Rule are the federal regulations that mandate this. I will be filing formal complaints with ALL governing authorities against the Business and specific personel to include my examing Dr. Dr. Ashka Patel who co conspired together with their contact lens"specialist". Lastly, there were no documented resluts of the exam test results uploaded to my patient portal despite my request via email to Dr. Ashka Patel. Alltogerther they took my money, waisted my time and delivered nothing.

Lenses made in less than 20 minutes - wow!!!…read more Not only were my glasses made quickly, I was advised on the difference between the prescription in my current eyeglasses vs the prescription that I brought in. Something that my previous eye doctor's office did not do. The customer service is top notch and same day (20 minutes in my case) glasses is amazing! Highly recommended.

Been going here for over 8 years. The staff has always been super friendly and helpful and Dr…read more Sharma is the best!! The service here is top notch. They explain all steps and procedures. There is a good assortment of designer frames for when you have to get new one.

The doctor and staff are professional and friendly. I have been coming here for about 3-4 years…read moreand even with staff and location changes, the customer service has remained consistent.