Everyone is this office is wonderful. They are very honest surgeons. They tell you what the bill…read morewill be, and the Explanation of Benefits from the insurance company matches up perfectly. I would give them 10 stars, if I could. These oral surgeons are the best!

I had two wisdom teeth removed with only local anesthesia and Dr Coletta did an amazing job. I was…read moreso nervous to be awake during the procedure, but he made the process very smooth. He pulled my teeth out so quickly! I didn't have any infections after and I healed very quickly. He checked in on me a few hours later too. The office staff is super friendly and helpful! If and when I choose to remove my other two teeth, I'll be coming back!

Needed to have two molars surgically removed. They were friendly, professional and prompt.read more

My experience with Heritage Oral Surgery and Dr. Brent Ramsey was one of the worst healthcare…read moreexperiences I have ever had. I left feeling ignored, dismissed, and without confidence that my concerns were taken seriously. My pain was not adequately addressed, communication was poor, and the follow-up care and compassion I expected were not there. After my treatment, I experienced serious complications that dramatically affected my health and quality of life. When I reached out for help, I did not feel supported or treated with the urgency that my condition deserved. The overall experience left me with lasting physical, emotional, and financial consequences. Equally disappointing was the professionalism of the office, especially office manager Johana. Communication was frustrating, customer service was poor, and I was left feeling like I was just another bill instead of a patient. When I called the office to address my concerns, Johana's handling of the conversation was, in my experience, unprofessional. During the call, she abruptly hung up on me while I was trying to discuss my concerns. Based on my personal experience, I cannot recommend Heritage Oral Surgery or Dr. Brent Ramsey. I strongly encourage anyone considering treatment there to do extensive research, read reviews carefully, and obtain a second opinion before making a decision. There are plenty of qualified oral surgeons available, and in my opinion, your health and safety are too important to settle for an experience like the one I had. During my procedure, I was uncomfortable with what I perceived to be an unprofessional conversation in the treatment room by Ramsey himself. In my experience, there was a discussion about other people that I did not think was appropriate during a surgical procedure. It made me question the professionalism of the practice. Patients should expect their provider's full attention and discretion during treatment. Lastly, I was also disappointed by the billing practices. Patients are charged an additional 3% when paying by credit card, and I was surprised to see a separate charge for local anesthesia. In my opinion, these extra fees only added to an already frustrating experience and left me feeling that the focus was more on collecting additional charges than on patient care. Pathetic. Without reservation, I recommend seeking care elsewhere.

Really bad service and I would not recommend it to anyone. Been sitting in here for almost 3hrs for…read moretooth extraction and they just take their time doing nothing. We asked how much longer we have to wait to have the tooth removed and the helper has an attitude. WOW not coming back here

This was the absolute worst dental experience I've ever had. I don't have a problem with dentist,…read morebut this one was horribly painful and I feel like it was intentional.

just had the best experience with a Dentist, possibly ever and I'm 62 years old. I have had a…read morecouple broken teeth that have been getting more and more painful by the day. I've been using a tube of Anbesol every couple days it's so bad. I couldn't get an appointment at a couple of recommended Oral Surgeons for weeks. I found a place in my Home Town just a couple miles away, Dr. Sanchez. They got us in the day after we called and He did the two extractions within 10 mins of the xrays. I felt zero pain while the shots went in and then not a bit during the entire procedure. Just the force and pushing and pulling of the extraction. We were in and out in under an hour. Unbelievable! I will be coming back for some needed Implants and other things! THANK YOU DR. SANCHEZ!!

Dr Sanchez removed 2 of my lower impacted wisdom teeth and 2 uppers; professional, painless dental…read morecare.

Heritage Oral Surgery is a welcoming collective for our community. A team of people, for THE…read morePEOPLE!! This is RARE in today's world! I did my research you see & I came to the overall conclusion that Dr. Lang who've I yet to personally meet & Dr. Ramsey are here to do GOOD work. Let me explain... My son who is 11 years old has a rather complex case with the Ortho. They recommended we get ANCORS aka TADS to retrain the JAW, (we have/had an underbite) as the first faze face mask did not work. We went to multiple Oral Surgeons for consults. I had heard many stories online about the different cultures of offices here in our community. I dived right in. It took me months to decided. It was an investment. Not many Drs are educated in this particular SURGERY!! Ramsey is tho! He is so educated and so YOUNG!! I loved how Ramseys office had a very comfortable vibe to it. The surgeon had his regular assistant and she was so nurturing to my child. Every time we went in she was there!! I loved the consistency!! Ana became like my son's MAMA DURING THE SURGERY!! He felt so at ease with her since I couldn't be in the room. She had it all UNDER CONTROL and was super calm!!! We had the surgery done in January and it is JULY now!! wow! time FLIES!! MY SONS JAW THO!! WOW THE TRANSFORMATION!! He's turning into a man!! its working and its so beautiful!!! his jawline. & With this tads surgery it will keep him from having MAJOR JAW SURGERY at 18 years old!! yay!!! A few more simple, but notable comments. Office was opened on time as we were one of the first appointments in the a.m. Office was/is always clean for surgery & follow up appointments. Office ran on time Doctors notes for school were super easy to get and I didn't forget for once, because the office was so calm. I was able to "think". *** If I had to pick on (-) Negative thing to say I would just say for the front office to work on phone wait times. There was a few times I had to wait 15-20minutes on hold which with children and life moving top speed is very difficult. I was able to stay patient tho cause I knew the wait was worth it for Ramsey!! You won't be disappointed! I want to THANK THE ENTIRE OFFICE Staff FOR CARING FOR MY FAMILY!!! I am so appreciative!!! Care is hard to come by in this world!! Dr. L & Dr R. are kindhearted MEN!!! don't take that for GRANITE!! - Webb Family

My experience with Heritage Oral Surgery and Dr. Brent Ramsey was one of the worst healthcare…read moreexperiences I have ever had. I left feeling ignored, dismissed, and without confidence that my concerns were taken seriously. My pain was not adequately addressed, communication was poor, and the follow-up care and compassion I expected were not there. After my treatment, I experienced serious complications that dramatically affected my health and quality of life. When I reached out for help, I did not feel supported or treated with the urgency that my condition deserved. The overall experience left me with lasting physical, emotional, and financial consequences. Equally disappointing was the professionalism of the office, especially office manager Johana. Communication was frustrating, customer service was poor, and I was left feeling like I was just another bill instead of a patient. When I called the office to address my concerns, Johana's handling of the conversation was, in my experience, unprofessional. During the call, she abruptly hung up on me while I was trying to discuss my concerns. Based on my personal experience, I cannot recommend Heritage Oral Surgery or Dr. Brent Ramsey. I strongly encourage anyone considering treatment there to do extensive research, read reviews carefully, and obtain a second opinion before making a decision. There are plenty of qualified oral surgeons available, and in my opinion, your health and safety are too important to settle for an experience like the one I had. During my procedure, I was uncomfortable with what I perceived to be an unprofessional conversation in the treatment room by Ramsey himself. In my experience, there was a discussion about other people that I did not think was appropriate during a surgical procedure. It made me question the professionalism of the practice. Patients should expect their provider's full attention and discretion during treatment. Lastly, I was also disappointed by the billing practices. Patients are charged an additional 3% when paying by credit card, and I was surprised to see a separate charge for local anesthesia. In my opinion, these extra fees only added to an already frustrating experience and left me feeling that the focus was more on collecting additional charges than on patient care. Pathetic. Without reservation, I recommend seeking care elsewhere.

I took my daughter for wisdom teeth extraction. The entire staff is extremely helpful,…read moreprofessional, and kind. The center is super clean and smells amazing! They took good care of my child. The procedure of all 4 teeth removed 1 hr or a bit less. I was amazed on how fast but detailed the dentist was on my daughter. I do recommend this dental surgery to anyone; child and adult.

Today I had a stress less experience at AV Dental Surgery Center. My anxiety issues with dental…read moreprocedures were instantly reduced thanks to the great care of Dr.Lopez and assistant German. Dr. Lopez entered the room with the biggest smile and cheery hello. He made me feel calm and welcomed. Assistant German was just as attentive and inviting. He professionally answered all my questions and took the time to learn a little about me and my anxiety.

I am very grateful and pleased by the professional services provided to me by Dr. Kim and his…read moreentire staff. They were all very kind and compassionate as well. The office is very clean and pleasant, Hannah, his assistant, was so accommodating that she even asked me for my music preference to play during the procedure. This was my second extraction by Dr. Kim. The first being three years ago. An infected lower molar was extracted quickly and the infected area was treated with no pain experienced, only a very little pressure was felt. The second extraction was two days ago. This time an upper molar broke off making the extraction more challenging. My sinus area was also involved and inflamed. Once again no pain was felt and both procedures were performed using local anesthesia. I was given the option of general anesthesia but declined it both times with no regrets. Recovery has been quick for both extractions with minimal bleeding the first half hour when changing the gauze. No pain medications have been needed for both procedures. I highly recommend Dr. Kim to all my friends and family. I was referred here both times by my regular dentist, Dr. Lawrence Wong, who only has the highest regard for Dr. Kim and his staff.

The doctor was personable and professional during my consultation. However, I have significant…read moreconcerns regarding the practice's billing structure. In addition to the standard costs associated with treatment, I was informed of a $7,500 "surgical planning fee," along with other charges that are not covered by insurance. As a result, my out-of-pocket costs for an otherwise covered jaw surgery would exceed $10,000. None of the other surgeons I consulted with assessed similar fees. I am also disappointed by the delays surrounding my imaging refund. In March, I was advised that the imaging costs would be refunded once the insurance claim was processed. I received confirmation is was processed in April. It is now nearly July, and I have been told that it may take an additional 30 to 45 days to receive reimbursement.

Awesome experience! From the moment I walked in I felt welcomed and was treated with a great deal…read moreof professionalism, hospitality and genuine care I highly recommend this dental office.. Alvin B

I've been coming here for a few years and have always been satisfied with the care I receive. From…read morethe time I enter the office to the hygienist. Everyone is always so kind in answering my questions and getting me seen if I ever have an issue. Thank you Aesthetic team for such a wonderful experience!