Food is good. However not kid friendly. This is the only restaurant that offers kids under 21 in the hotel. Very expensive as its a very nice resturant. For myself and my 10 year old to eat & have water to drink was just shy of $50. Staff was Very pleasant & the ambience was charming. Would we return? No! read more

Two weeks ago on a Saturday evening, my husband and I decided to jump on the Harley and head an hour and a half south to the casino. Originally our plan was to spend a couple of hours feeding slot machines and then go back to Wichita to eat dinner. While at the casino and searching for just the right slot machine, we came upon the Woodfire Grill and decided to give it a try. Upon entering the restaurant, we were greeted by a young hostess and another gal, who we later learned is the current restaurant manager. We explained our lack of a reservation and were told that we could wait about 20 minutes. We were directed to go the bar for a drink in the meantime. At the bar, the service was terrible. We waited several minutes before being acknowledged and waited even longer once we ordered. It very quickly became apparent the problem wasn't the bartender as much as it was her work load. She had a full bar and everyone was eating. The bartender was serving her own food, bussing her own dishes, still trying to make drinks for the restaurant and attending to the growing number of people being sent her way. After our 20 minute projected wait time came and passed, we made the decision to continue to wait. Upon scanning the seating, we were able to easily count 7 open tables, some of them two tops, some of them 4 tops. Thirty minutes into our wait, the couple seated near our standing position at the bar began to complain about their food. The bartender did her best to listen to their concerns and answer their questions about the pork chop sauce. As the customer complained, the manager of the restaurant came up behind the bartender and started talking to her and how another couple complained about the slow bar service. It was absolutely disrespectful to the customer and the bartender who was very obviously in the weeds. The manager then got drinks for another couple waiting, left dishes for the bartender on her counter and walked off right past dishes that needed to be cleared from customers who were eating and others who were waiting at the bar to be served. Forty minutes of waiting and watching passed as tables get cleared by waiters and the manager just kept walking past everything happening in the front of the house. While I understand it is not her job to buss tables, or deliver food, I don't understand neglecting the front of the house and just marching around, appearing to accomplish nothing. We were finally sat at a table 43 minutes after we entered the establishment. Our waitress was phenomenal. Johna was her name. Her boyfriend works there also and he was equally as fantastic. They were attentive, provided excellent recommendations and very personable which we awarded with a 50% tip. During our meal, we continued to observe the manager just walk around and ignore anything around her. She never checked on any tables, asked about their experience. She never made small talk, or took dishes waiting on the corners of tables. When her staff was in the weeds, she didn't step in to help, she instead treated them like they must doing something wrong if they can't keep up with their sections. Never in our time in your restaurant was every table full but people continued to wait up front for extended periods of time. We ordered an appetizer as suggested by Johna, wine, dinner and even dessert. Our steaks were cooked to perfection so we asked for the chef to deliver our dessert. Your chef was equally as excellent. We were so impressed with her and told her as much. I complimented her on being in a field that doesn't allow for a lot of lady chefs. I am so impressed with your staff other than the worthless manager. In all of my years of managing hotels and restaurants, I would have given my right arm to have that group of people working for me. I probably could have relaxed more and may have stayed in the business longer. We will again visit your establishment as we promised Johna that we would return for those amazing steaks and crème brulee. Please, again, extend our compliments to the chef, Johna and the bartender who hung in there with the best of them. Thank you for your time. read more

The Woodfire Grille Chopped Salad is wonderful. chicken Roulade is dry and chewy. Creme Brûlée... well, what can you say? Cracked burnt sugar is always a favorite. My husband's Prime Rib was very good. Service, eh... prices, high for mediocre entrees. Personally, I'd have preferred the variety on the buffet. But husband wanted the restaurant. Or, I can think of a dozen restaurants in town that I'd prefer. read more

My husband, step-daughter and I went there for a celebration dinner and we were not disappointed. Our server, Andrew was a delight, very attentive without being overbearing and was always there with a refill of our beverages and brought great insight to wine pairings with entree's. We had an outstanding meal and followed up with their lava cake and vanilla ice cream. Decadent and Delicious! We will definitely return!! read more

The best steak in town. Kristina johnson the manager is the sweetest and nicest person there. She was able to recommend great drinks to pair with our dinners. The wait staff is very pleasant and knowledgeable of the menu. I've been 5 times with my wife and we've never been disappointed. read more

Poor service for the price. They weren't busy and still no personal interaction. Manager was walking around but only talked with large tables. Go elsewhere if you want a romantic dinner or great experience. Good food but there are better places who cares about their customers. read more

Ever so often I feel the need to comment about something that is over the top - be it good or bad. This is one of those times. The Valentine's day advertisement stated Chateaubriand for two $110. Includes soup salad and desert. Sound good let's go. Having been to the restaurant several time and always had a good experience it sounded like a no brainer. That's where the fantasy stopped and reality kicked in. We arrived at the designated reservation time and were promptly seated. It took several minutes for the waiter to arrive but that was ok. After some discussion we agreed upon a bottle of wine and placed the order. We informed the waiter we were having the special and asked if the soup (lobster bisque) could be substituted for another soup. There were only two soups on the al la cart menu (lobster bisque and a squash based soup) and the request was for the lower priced soup. The answer was that no substitutions are allowed. Ok. That's fine, please just add a cup of the lower priced soup from the a la cart menu to the bill. At the same time, we requested an appetizer. After about ten minutes we were brought our salads. I inquired about the appetizer and wine and were told that both would be out shortly. Next came the soup followed shortly by the appetizer and then the wine which was poured in a very unprofessional manner. Odd, but not a big deal. We guessed our waiter (Clint) was new and just need some experience in serving meals. There were several odd items about the items presented. Fist, the waiter served both of us lobster bisque soup and gave my companion an additional bowl of squash soup. Serving the clearly unwanted soup was odd. The lobster bisque soup was more akin to Walmart Great Value brand soup. Truly disappointing. The other soup was warm and delicious. The appetizer was poorly plated. There was brown "stain" that gave the appearance of what I can best describe as a "skid mark" from a child's underpants. The dish was, again, unimpressive. Both of us had a good chuckle. Next came the main course. It was served on one large plat with a second plate given to my companion. Odd way to serve Chateaubriand for two. The meat was to be served medium rare but was much closer to very rare. Now came the big surprise. A "palate cleanse" was presented in two small bowls. It was described as a cucumber sorbet. We were told they normally served in in shot classes but were out of shot glasses. I can honestly say this was the vilest tasting food I have ever been served in a restaurant. Simply put, it tasted like ground up cucumber rinds. That was followed by desert. It was supposed to be a chocolate angel food cake with chocolate topping and a side of chocolate ice creme. I'm not sure what passes for angel food cake in Mulvane Kansas but this utterly disgusting lump of stale cake like material was unpalatable. Overall the meal rated about a 3 out of 10. But it did not stop there. Without complaining I requested our check and gave the waiter a credit card. He returned with the receipt to sign. The $65.00 bottle of wine appeared as $150 on the bill. I verified the price on the wine list and waited or the waiter to return. After about tem more minutes we tracked Clint down and called the discrepancy to his attention. Seemingly unfazed he stated he would check with his manager. No apology. After about tem minutes he returned and told us the manager would be over to see us and that he was cancelling the first credit card transaction and rerunning the bill at the correct amount. Several more minutes passed and he returned with a corrected bill stating he was not sure what this problem had been and that he was unsure if the price on the wine was wrong or the computer. Really an $85 dollar overcharge on a $200 bill. That's pretty bad. After another 15 minutes we left. The manager never stopped by. Had it been only one issue, I would simply overlook it as a bad day. But given the totality of the evening, I would say there is some systemic problem. And the gross overcharge appeared to be very deliberate but I will never know for sure. I won't be returning anytime soon. read more

tl;dr Unacceptably slow service if you're part of a gratuity table, mediocre cocktails, decent food. *** I battled between 2 or 3 stars for quite a while. I decided on 3 because overall the food was pretty tasty and the waitress was at least nice. I bet her favorite animal is the sloth though. ;o) ----------------------------------------- I was part of a large group at the restaurant this past Saturday for my best friend's birthday. I believe there were 11 of us in total. SERVICE: It was quickly apparent to us that, being an automatic gratuity table, the waitress was far less concerned with our table than the others in the restaurant. To say that service was slow is a gross understatement. To begin with, the waitress took drink orders for only half the table, then left. Once those drinks were served (5-10 minutes later) she took the drink orders for the rest of the table. The guy across from me actually had to wait 40 minutes and remind the waitress three times before receiving his iced tea. She was nice enough but not really apologetic about being so inadequate. My husband and I had ordered cocktails with our appetizers but because they were so slow to arrive we decided not to order wine for dinner. I didn't want to risk not getting my wine before I was done with my steak. I decided just to avoid any disappointment. At that point we also decided that if she was getting gratuity she didn't deserve, we were going to skip extra expenses (wine, dessert) to keep her tip as low as we could. DRINKS: Stick to wine, their cocktails are watered down (or at least my Old Fashioned was). I tried a sip of my best friend's dirty martini - CHEAP vodka! It tasted like rubbing alcohol. And that's saying something because when you order a martini extra dirty, usually the vodka doesn't matter quite so much. You'd think a restaurant like this would at least use a mid-range vodka. FOOD: My husband and I ordered the tempura green beans to start. They were really good. For dinner we split the 16 oz KC Bone-In Strip, a Caesar salad and the truffle fries. The steak was pretty good but we've had better elsewhere for a similar if not lesser price tag. The Caesar was good. The truffle fries probably would have been good if they had been served fresh, but they were cooling and not quite crisp by the time we got them. I was happy to see this restaurant doesn't have a split plate fee though. read more

Wife and I went here for dinner and was told since no reservation they would seat us with in 30 min as they were not busy, hour goes by and still waiting, ask hostess and was told they forgot about us and couldn't seat us for at least 20 more minutes, Manager wouldn't even come to help. As a former regional mgr for a large steakhouse chain this should have been dealt with as nor'easter ant wants bad reviews, but alas here is one against them. read more

Have been to Woodfire Grille twice now and have yet to be disappointed. Got the filet both times and talk about melt in your mouth! I was able to order a plate from the bar as an appetizer so long as I ordered an entree as well. The burnt prime rib end pieces come with an amazing horseradish sauce. They should seriously bottle it and sell it. The grilled asparagus was excellent, no sauce needed. Same with the steaks. No need to put ANYTHING on them. Just the right amount of char. The cheesecake we had for dessert was wonderfully rich. Very attentive service without being intrusive. tastefully decorated, quiet atmosphere considering it is at the casino. If I had to decide between Chester's Chophouse and Woodfire, I'd choose Woodfire every time. read more