Carlos and the team is phenomenal! They go above and beyond my customer service expectations! You…read moreimmediately get greeted by the team and feel welcomed which is amazing. The team is very friendly and knowledgeable. I love bringing my vehicle here because I know they do great and honest work.

I went to a location a few months ago to get my spark plugs and oil change. When I picked up my car…read moreit sounded strange when it started. I went back two separate times to figure out what was wrong with my car, and they told me they do not do engine work, and I ended up going to the dealership. I was told the wrong oil; oil filter and spark plugs were put in my car. This resulted in me not having my car for almost two weeks and cost me over $2200 in repairs and other costs. Do not go here, I tried several times reaching out to get my car looked at before going to the dealership and even playing several videos on my phone with how my car sounded and they still refused to look over my car. If I could give this place zero stars I absolutely would.

To start, I cannot say enough about how well this business is to deal with. All of the people you…read morewill deal with Peter the owner, Melissa the office person and Mark one of the technicians are noting but super dealing with their respective roles. I have doing buiness with them for two and a half years, and several vehicles being serviced. They have performed the necessary work with top quality parts and services, and have also saved me a significant amount of money over what other auto repair business have quoted for the same repair issues. They have even on several occassions come to my home and picked up a vehicle rather than have me drive one with a potentially serious issue. They have also picked me up at home and driven me back. I highly recommend them for any auto repair issues that you may have

I called them this morning and asked about a tire fix for a slow leak and emissions testing; while…read morethey don't do emissions testing, if ever I have a problem I am confident they would be able to fix it! The staff were professional, efficient and knowledgeable. They told me to come in asap bc they had a window of opportunity to look at and repair my tire, and they kept their word;even showed me the culprit of my slow tire leak. I was so relieved and grateful; they are a great value and I will be back for any and all future repairs I may need. They check all my boxes! PS. They also recommended an emissions testing place that was impeccable as well!

Service is exceptional! Came across this place when a colleague of mine recommended them when I…read morefirst got my Camry. They are my go to place for all or my oil changes and scheduled maintenance checks. The staff is super friendly! Always upbeat and all smiles! You can call them or book online for services. They are super accommodating with your schedule. If you choose to drop off your car, they have a shuttle service to drop you off and pick you up when your car is ready. I normally schedule to wait and get my oil changed. They're quick and efficient and get you going fast so I never mind the wait. They will also rotate your tires for you, if you want, with your oil change. And there's also been times where they'll do a quick maintenance check with my oil change when I tell them I'm going on a long distance trip! They honestly treat you like family. This is why I'll keeping coming back. Thank you Klipper!

Completely ripped me off. They said it was my clutch when it was my transmission all along. And…read moreafter $2000 repairs then I had to get the transmission replaced, but while they were messing with the clutch, they stripped out the bolt the connects my rear differential with the driveshaft. It cost me $4300 to replace the rear differential These people are complete trash.

We are visiting from out of state. My engine began revving erratically. I did a quick search for…read morenearby auto repair and found Griffith Automotive. They were able to diagnose the emissions system problem, repair it, and get us back on the road in under 2 hours. The bill was very reasonable and their waiting room was comfortable. If I were a Tucson resident, this would be my "go-to" auto repair shop.

Went in for a fuel system code and they fixed it pronto. I was thinking it would be a horrible…read morebill as the Jeep dealership warned me but they were wrong. I'm so happy with significantly less cost for an injector replacement. I went here because of an ad on the radio. Now I am looking at the reviews and there is no way these are legit. Sadly, the lefties in this town will try and destroy a business because of politics and judge someone on race and politics. As it turns out, I had been a loyal customer of a previous shop they ran almost 20 years ago and loved that one too. I did my research back then too! Shame on those who write reviews to hurt a good business!

POOR COMMUNICATION, WRONG CAR, AND UNFINISHED WORK. Garner Automotive was recommended to me for…read moresome work. I made an appointment by phone in advance and dropped off my car in person for a quote on replacing 2 struts and for an oil leak dye test. I spoke with J. in the front office and I noticed he had the wrong car notes for my vehicle. I pointed this out and then we spoke for 10 minutes about the details of my car and what I brought it in for. I went over ongoing work on the car and told him specifically what has been or is already being done with the vehicle including the battery and valve gasket. I was assured that J. would check in my car and note the account for me, no call in required. Unfortunately, after 3 days when I was finally able to reach someone at the garage over the phone they sent me an email quoting me for another car's maintenance including work I did not request and work I specifically mentioned had already been done on my car. When I called them to correct the issue they were very hesitant to send me a fixed quote and were unable to answer simple questions about my car. The new quote included what I wanted but only had the information I had given when checking in the car with no additional information or a report of an oil leak test. I went in person to get to the bottom of what was happening and at this point they had my car for 1 week. The man at the front desk was incredibly defensive and aggressive about the situation, admitting he had written the wrong notes and that a oil check as I requested had not been performed because of the work that is still being done to the car as of when I brought it in. The state of the car and what I needed was made clear when I dropped it off and it had not been communicated that there was an issue. At this point, a number of things were said that I found worrying: "I would have charged you more had I known you wouldn't do more work with us," "it's an old car no point looking past the first issue," "we do not take pictures of our work at any stage," "we do not do written notes," and I was also questioned on why anyone would use more than one mechanic ever as if people do not move or have different types of vehicles at the very least. As the front desk man had caused some of the communication issues, I understand the defensiveness, but there was clear intimidation in the attitude and then after a long time a second man came in just to silently loom behind him the rest of the time, never contributing to the conversation and also unable to answer any of my simple questions about the vehicle. Very unfriendly and I am very unhappy with this experience so far. To be clear the quote for 2 front strut replacements was about $1450.00 on an older Toyota, and I decided to not do this work with them firstly because of the poor communication and note keeping this time. Secondly, they charge more than 2x market price for parts. The oil leak dye check has still not been performed but after much hem-hawing I was assured that I can bring my car in this next two weeks to do it, but was also told that it may take them several weeks to complete an oil leak test, which was not completed the first week they had the car. This is no regular timeframe. Who can wait over three weeks for just an oil leak test? Cost: $140. They said they "price similarly our neighbor, Borst Automotive, perhaps coming out a few dollars cheaper." Due to the unprofessionalism and poor state of vehicle on pick up inspection no longer comfortable doing business with Garner.

I had an appointment with Garner this Monday but when I called to confirm the week before my…read moreappointment Ryan told me "why don't you just take it somewhere else." So I did, and left a review stating as much. Then Ryan, the front desk manager, messaged me from the owner's email telling me he didn't like my review and wouldn't help me as a result. My review was neither defamatory or exaggerated, just that they told me to go somewhere else after I made an appointment. I had already called him and told him I was disheartened by his poor service and canceled my appointment so the email was unnecessary and completely petty, lending credibility to the notion that his initial refute was just as petulant. What a shame the owner would let his reputation suffer over something so stupid.

We've used this place for everything from oil changes to tune ups to gasket issues. They are honest…read moreand charge fair rates. I recommend getting there early if you need same day service, as they are popular. Highly recommend for honest mechanics.

I have chosen these guys over the last 4&1/2 years of living here. They are honest (most important…read moreto me), reliable, and produce quality work. I've had them do the following to my 2019 F-150: cold air intake, 4 shocks, alignment, spark plugs, ATF replacement, brake fluid flush, partial coil replacement (the Ford dealer I know would have done all six), reset my transmission. I an positive that the local Ford dealer would have hammered me for what turned out to be a $650 job. Probably over $2000. Highly recommended, I will not go anywhere else.

This is the second time I've come to this location to get a new set of tires, but I have also been…read morehere twice in between to either fix or replace a tire! They have also serviced my brakes. The reason I keep coming back is the staff! I am pretty knowledgeable about cars, but obviously, I don't have the right tools to do much myself. As a woman, you may sometimes feel a little intimidated by auto shops, but here, I have always felt welcomed and truly trust their staff. Cesar is usually the guy who helps me. He is super friendly and always explains exactly what needs to be done. Prices are reasonable, and their work speaks for itself! All in all, their service is top-tier. PS: They do offer specials from time to time. I got $50 off when I had to replace my brakes. Anything helps, right?

Got me on my way in no time. They've been very helpful each…read moretime I've required their services.

Update The free car wash with every oil change has been…read morediscontinued. The car wash is next door, but the 1500. a month plus in a wash fee was not in the future for the new owners. They bought all 5 locations , 3 in Tucson and 2 in California. I am hopeful the service quality will remain n

After having a really good oil change here and enjoying my experience, I went back to them when I…read morehad AC problems and paid three grand to have it fixed and was assured that everything would be fine and two months in it is broken again and they told me it would be $450 for one hose that wasn't part of the AC kit. If you're going to assure someone that their car will be fixed, you should replace all of the hoses in correlation with that. I most likely will not be back to this location specifically.