And Ace Hardware is the best within 10 miles of Northville. They are excellent at fixing things…read morelike leaky hoses. They make keys that fit. Also good at talking me through how to change a flapper on a toilet. Take pictures. I give them an excellent for helpfulness.

The older man working in the service department was extremely rude and disrespectful, had a real…read moreattitude problem from the second I approached the counter. Threw a pen down on the counter with aggression. Last time myself or family members with step foot in this store.

My husband and I stopped by here earlier in the week to grab some items for our recent move…read more We had to pick up a 24 inch mechanical pick up tool for about nine dollars and a bottle of alcohol as well. $18 or so. It's not the closest true value, but it's not as far as home.

This is my go-to Hardware I run a small engine repair service and I'm there constantly buying Nuts…read moreand Bolts the service is second to none and they have most things that I need. highly recommend !!!

The cashier they had working there is very rude -She didn't speak when I came to the register and…read morewhen I asked for a bag she made a face as if I couldn't have a bag- So I say is there a problem I can't have a bag and she gives me a bag with a bad attitude did I miss something - customers can't have bags anymore? I made a purchase I should get a bag and I had spray paint - spray paint might spill out or anything to happen - Super Rude

My Ry needed a few things and found them eight no problem at this store. He left with free…read morehandkerchiefs and some cleaner they were giving out as well. Thank you Ace!

Great Lakes ace is incapable of managing its store and its employees. One day I'm helped by amazing…read moreemployees; the next, I wonder why I came. Go to Home Depot

This is a great place to go if you are trying to figure something out and don't understand it all…read more The manager there (Jeff) really does try and help you find what you are looking for and will even take the time to explain it all to you. The rest of the staff is on top of everything as well. Everyone there is very helpful.

I don't regularly write reviews and my visit to The Home Depot was in early May, but because the…read moreservice industry is so wishy washy as of late there has been two women and their customer service that's been heavy on my mind. I really want to shout out Keena and Barb at the Livonia Michigan location. They gave me exceptional customer service! They showed no attitude and a lot of patience, even though my ordering process took a long time and they helped with smiles on their faces. They even went beyond what I expected by calling the delivery service so that roofing supplies would arrive on time for my project. They are true examples of what great customer service should be! I generally get good customer service at Home Depot, but these ladies went the extra mile and they should know it didn't go unnoticed.

Story time. Earlier…read morein the year, we made the observation that our aging doors were not sealing as well as they should. We had tried a few simple home solutions, weather stripping and adjustments to the hinges. We had some slight improvement, but it became clear the doors were in need of service. We had received recommendations to contact home depot and request an evaluation. The estimator cost forty dollars. He came out and they've provided us with useful information about our home. He left us feeling pretty good, even went so far as to offer that they could rehang the same size doors in the space, and that it might be of interest to save our trim because it was obviously high quality and expensive. Enter "Luna." Luna is the upsell agent that works inside home depot for the ordering and installation process. She called while we were on the road. We weren't able to have a complete conversation, but what she did impart was that the doors would need to be custom ordered. This created some confusion. Over the series of the next six emails, I asked, why. Each time the answer I got back was "trust me bro." Finally, I stated that the estimator had clearly given us different information and asked for the measurements. The terse reply I received was that the measurements are for in store use only. And would not be shared. Literally "trust me bro." So I'm out $40 for a bogus estimate that I didn't actually receive. I've taken time out of my busy schedule to allow someone into my home with the promise to do work for me. And i've received nothing. I can see why home depot has a two star rating from this location. Fortunately there is a Lowe's nearby. And I can always file for fraud protection on my card. I will also contact the better business bureau and the state of michigan to report that I was denied an estimate in writing for work.

Honestly you all need to shut this door down I've lived over in this area for almost 7 years now…read moreand been coming here for well I need just something little just something this just something that and every time they don't even look really on what I'm holding they just say no we don't have that you're going to have to go somewhere else just worthless they're always stuff in their face full of food they don't have no customer service and there's nothing in stock it is a shame it is a total shame and what I came in here for this morning I already looked it up they had it sitting right on the shelf I'm not feeling well right now I didn't have time to argue with the guy I said it's right down that aisle and I just walked out it's just worthless worthless worthless worthless

Oh MAN!!! This place is cool!!!…read more My husband took me here to look for Christmas gifts for our 3 boys. When we pulled in the lot all I could think of is WHY are we at a hardware store??? But this is no ordinary hardware store. This is also the Michigan hobby shop and hardware store Mecca!! We found the coolest remote control micro drones, remote control cars, planes, trucks, helicopters, trains, and everything else you can imagine. There was a complete aisle of Boy Scout supplies and another for the Girl Scouts. We bought several things for homeschool in those aisles. The train aisle not only has trains and tracks but everything you need for building layouts, gardens and miniatures. They had slot cars GaLORE!! If your are an enthusiast or a collected you really need to check out all the cool slot cars. I was drooling over quite a few. Be sure to look up when you get to the hobby area. The planes are super cool!! Arts and craft items, painting and drawing items, models, puzzles, ships, planes, cars, and trains. It's a young mans heaven here!!!