BEWARE - this is worth the read…read more We had an unusual issue with our AC unit and Southern Temp Control was our first call "out." He talked about wiring, the thermostat brand (he doesn't like it) and finally decided after more than an hour that the electrical contact (outside) at the unit was corroded (it's only a few years old) and implored us to replace it. $400+ But since he clearly wasn't "certain", he also cut the line on our whole house fan, saying it "could" be the culprit and it wasn't really good for the unit to run it. Seemed sketchy but he was the expert and honestly, he's a bit scary. He promised that if this fix did not work he'd be right out to honor his commitment to us. 2 days later the issue was back, and he had his receptionist (daughter) return my call (I had supplied a code "low pressure lockout") to tell us there was a workaround-----hard reset of the compressor. I told her this was not good for the unit and while I didn't like that Rob Wolf could not come until the next afternoon, I accepted the appointment. 30 minutes later, she called back accusing me of hanging up on her (I certainly did not, I agreed to the time and said good bye.) Once again she insisted I use the workaround. She argued with me, and I finally told her I was not going to spend any more time arguing with her. I asked that Rob call me if he had more to say. The next morning I got an email from the receptionist letting us know because of my "abuse" Rob would not be coming on that day or ever. I insisted that having spent $400 already, he owed us a cure. He responded and told me he knew his daughter and I was clearly out of line because she said so. So, he's a hot head? Or maybe he knew he couldn't figure out the issue with our unit so he disavowed his promist to us? All I know is, we called Wood's Comfort System, and they were out the next morning. With a one shot solution. Oh, and they reconnected the wire Rob Wolf said he disconnected. It was actually severed; yep, he literally took snippers and just cut part of our unit's functionality right off. One issue with a one man show is if the boss is not righteous, you have nowhere to turn.

These guys are great, words alone can't not explain how good…read more these guys are. They came out for a full service call. My Carrier 3.5 ton system was cooling , but was making strange noise . They identified issues with my HVAC system that other companies did not identify. A few examples , my return air duct is under size, this is not allowing the proper air flow. The system runs and cools but it causing it to run longer and use more power. the drain in the attic did not have any slope, so water was not draining. They replaced the start capacitor with a USA made Quality , capacitor.

Phenomenal team!!! Super responsive with great pricing. They stand by their work and will work with…read moreyou to come up with a sensible plan to fix whatever issues may need attention.

Very disappointed with the quality of work from Veteran Air…read more I called Veteran Air before a major cold snap to have our heat pump checked out. Their technician, Jonathan Scholtz, diagnosed a corroded indoor evaporator coil and low system pressure. He also tried to upsell me on replacing the entire unit -- I should have realized that was a warning sign. Instead, they replaced just the coil. I paid the full amount ($3,233.85 after the veteran discount) and hoped that would be the end of it. About five months later, I started noticing the condensate pan overflowing and draining outside the house. I tried clearing the lines myself, but the dripping continued. Since it took Lisa from Veteran Air several hours to respond, I went ahead and called another HVAC company for help. They charged me a $150 on-site visit fee. The other technician was shocked by what he found: when Veteran Air replaced the coil, they never reinstalled the baffles around it and didn't even secure the coil properly in the brackets. There was basically no way for the condensation to drain correctly. He also confirmed the system pressure was still extremely low. The other techs could have fixed it right then, but they didn't want me to be out of pocket for repairs that should be covered under warranty. They recommended I call Veteran Air back to make it right. Here are pictures of what the other HVAC tech saw. I'm really disappointed -- I expected better, especially from a company that serves veterans. I wouldn NOT recommend Veteran Air based on this experience.

The rep who gave me the quote, the technician, and the dispatcher were all friendly and…read moreprofessional. The rep did not try to use any high-pressure sales tactics and actually did the opposite, telling me that some of the fixes I thought I would need to my AC unit were unnecessary. The fixes I did choose he did not try to paint as urgent that I needed to pay for right away, but simply told me that IF the part eventually failed, it would be a bigger inconvenience for me to have replaced at the time. I would gladly do business with them again!

While I did not actually use Greg's heating and air for service, I wanted to leave him a review…read morebecause he responded to me personally at 8 PM at night with ideas on how to solve problems with my AC unit. It was only when I told him that I had already tried everything he recommended, that he suggested I call the office and schedule an appointment and he would come take a look at it himself. Talk about a unicorn in an industry that's known for screwing their customers over. Well done Greg and thanks for the help.

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

We paid nearly $600 for an AC repair, and my system failed again within 30 minutes of the…read moretechnician leaving. Thirty minutes. Let that sink in. The technician returned the next day and, instead of standing by the original repair, blamed the attic's humidity and tried to squeeze another $300 out of me. After charging me nearly $600 the day before, they wanted even more money for a problem they clearly failed to fix the first time. Eventually, the technician repaired it again at no charge. Unfortunately, that "repair" was just as worthless as the first one. I also requested an itemized receipt so I could submit the repair for warranty reimbursement. They never sent it. No follow-up. No professionalism. No accountability. Now, only one week later, my AC is out AGAIN. So, to recap: * Nearly $600 spent. * AC failed within 30 minutes. * Attempted upsell for another $300. * Failed to provide the requested documentation. * AC failed again a week later. This company took my money, failed to properly diagnose or repair the issue, tried to charge me more when their repair didn't work, and then disappeared when I needed paperwork. If you enjoy wasting money, sweating, and dealing with excuses instead of solutions, then Honest Air Conditioning is the company for you. Otherwise, save yourself the frustration and call another company.

My new go-to HVAC company. I loyally used a different company for many years until they started…read moreprice gouging. JBG was extremely professional and did a great job. Quick turnaround. On time. They replaced my evaporator unit for 800$ less than the other company. Will be using them for all my future HVAC needs.

They do not service my area but they were extraordinarily friendly, punctual, and professional in…read moretheir Communications.

Within 48 hours of noticing the house getting hot, Pablo and his team assessed the issue and…read morereplaced our unit. His team was efficient, respectful, and provided excellent service. The new AC works well, and Pablo was very knowledgeable about our outdated system and different solutions we had for replacement. They also gave us an extremely reasonable price. Highly recommend!

TAV Air came at the behest of our "property manager" to fix destroyed ventilation, which was wet…read moreand covered in mold. They did this work without proper mold remediation specialists, associated equipment (like tents, etc.) and they did not bring adequate drop cloths to cover our furniture, rugs or belongings, resulting in the depositing of mold and mold spores all over our fabric furniture and rugs, never mind throughout the air in our home. We will need to dispose of all of these expensive, impacted items, as we are currently suffering from allergic shock/ anaphylactic shock, with multiple trips to the ER. Can't safely bring these items-- and the mold potentially on/ in them-- with us to our next home. Ethically, I think TAV Air should have declined to do this work when they saw clear signs of water damage and mold, deferring to a certified mold remediation specialist with the proper permits from TDLR. Serious ethical issue, resulting in immediate health issues for me, my husband, and our dog.

I've had a/c issues since I moved into my home 9 years ago. I've spent thousands of dollars…read moreliterally replacing several parts on things to get the house to cool. Every the same issue would pop up and the guy would tell me the last guy did something wrong. By this point I'd gotten enough education around a/c issues that I decided I needed to just call someone completely new and see if he'll listen. Tommy listened and walked me through some things first to help. Then he got someone out to tell me what's going on. He was honest about everything before work started. Hit a snag later on but let me know not to worry he'd make sure we got air going. He did that and the price was fair and not a cent more then what he told me it would be. the house is finally cooling like it did when I bought it.

We used Competition A/C & Heat to replace a duct from our ac to our bedroom. I called them and they…read morescheduled a initial visit to fix as much as they could in an hour and evaluate from there. They then patched the hole and scheduled to come back a few days later and replaced the duct without issue for an affordable price. I had called three other companies and had them all over to evaluate and replace the duct and each company kept quoting me a whole new AC. I appreciate Competition because they saw the issue and fixed it, not trying to upsell or try to convince me my working AC is a dud. They are a family business, who do the work. I talked to Tommy to schedule, and then his sons came and completed the work. Thank you!