Went for breakfast, the food was good but service was slow and the food was cold by the time it reached the table. The view was amazing from our table. read more

This is our 2nd year celebrating our anniversary at WSW, and once again we were wonderfully delighted. Service - We were graciously greeted and seated immediately. Our server Maria was attentive and delightful keeping the celebratory mood going all evening. Food - As it was last year, the entire meal was mouth watering & scrumptious. We started with Ulu Hummus, a savory nutty treat. Main course was prime rib, Caesar salad fully loaded bake potato and Catch of the day with steamed veggies & rice. Everything exquisitely prepared and presented. The veggies were perfect, with a light crunch... and... that truffle butter is divine! Dessert- Mango Cheesecake and Crème Brûlée with coffee. A wonderful way to wrap up our special occasion. Thank you to the entire crew at WSW for such a delightful evening. Mahalo nui loa! read more

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The service was great! It was the food that was not good. Honestly, I just ate as much crab legs as I can just to make sure I ate my moneys worth. The fresh catch was dry and desserts fell apart and was gummy. Honestly, the best thing I ate at the buffet was the tofu salad. Everything else was not good. Most likely won't go back. read more

Had really high hopes for this restaurant. While service was really good, food was not so. Ordered the prime rib, it was the correct temp, however it was fairly bland, really no seasoning to it. Also it was seared which I didn't care for, it altered the taste of the prime rib. Tasted more like a steak, if I wanted a steak. I would have ordered one! read more

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The ambience was exactly what we needed after being out & about all day. The service was excellent; the staff was very friendly & down to earth. & the food was even better !! We ordered the Rib Eye (medium rare), Miso Butterfish, Lobster Tails, BBQ Ribs, & chicken nuggets & fries off the kids menu. Every single dish was perfection. From the bread & butter for starters, to their veggie salads, Mac salads, & main dishes, executed perfectly! knocked my kids right out! It's only 9pm & we're all ready for bed ready to call it a night! read more

WSW Steakhouse - Lobster Tail - Steakhouses Near Me - Hilo, Hawaii

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The entire was kind and courteous. the restaurant was completely full, and they let us know that they were super busy and that their would be a wait, the communication was key! We were seated within 10 minutes, the food was outstanding! We both had the Kahlua Benedict. The food was plated and presented beautifully. Teresa, and Laura were both amazing and provided wonderful hospitality! read more

The buffet here was very disappointing. For $60 a person the food was terrible. Some food was very salty and other was just plain bland. Expensive for no reason. Service was ok. Dumplings were cold and seamed like something you'd just buy from Costco. Poke was just sitting out and was very bland and unappetizing. Dessert was plain. Soft served ice cream was very icy. Not much variety. read more

Sweet Jesus, Let this review help someone to NOT waste there money on this experience! We had a table of 6. Overall poor service on a busy day and never a mention anywhere of the mandatory 20% gratuity added on. That's $69 + $13.08 tip = $82.80 per person. Acceptable products: Prime Rib (the only EXCELLENT item there), turkey meat, omelette (though very few ingredients to add in), Poke (about as good as local grocery store), Pork meat from huge pig. Vegetables all below average. Except for Poke, the Hawaiian salad concoctions were actually nasty looking! Maybe some little old Hawaiian lady makes these at home, but they aren't as sad as these. Very little else to add to salad greens. What can you do with fake mashed potatoes? Bread hard as a rock. So looking forward to snow crab and shrimp, but both were boiled to death (obviously frozen) and had absolutely NO FLAVOR! Desserts were downright pitiful, nothing better than a grocery store bakery items, plus a sad looking soft-serve ice cream machine, with a few sprinkles to add. And not even good coffee. Additionally they refused to serve alcohol, other than their $10 glasses of Champagne. MY BEST ADVICE: GO 4 BLOCKS AWAY THE KENS HOUSE OF PANCAKES (open 24 hours) and have the Turkey/Dressing dinner and a nice parfait or sundae for $25 TOTAL and feel good about your choices and just as satisfied. PLEASE READ THIS REVIEW-----SAD THANKSGIVING BUFFET!!!!!!!!!!!!!!!!!!!!! read more

This restaurant was suggested to my wife and I while we visited Hilo. This place looks very high end. Very clean with very friendly staff. We ordered the ribeye for my wife and a full rack of the ribs for myself. The quality of both meals was AWESOME along with a great price. Quantity was also great. I most of my meal and most of my wife's. I didn't bother with a salad. I ate a little of the delicious truffle fries before devouring the food. Naturally, I didn't have room for dessert. I just had coffee. Hands down... QUANTITY QUALITY PRICE SERVICE SATISFACTION... All 10's! If you're in the area don't hesitate. Try out this wonderful establishment! WE WILL DEFINITELY BE BACK! read more

Crab-dry, old Butter-taste like old cooking oil Breakfast Waffle-sour/spoiled Eggs-dry Red Velvet pancakes-no taste I recommend Hilo Seaside Restaurant for dinner for an amazing experience that's worth EVERY dollar. IHOP, Hawaiian Style and even McDonalds is highly recommended for breakfast food. I gave this place 3 strikes....DONT WASTE YOUR TIME AND MONEY AT WSW. read more

First, im giving this a 2 purely because the Chateaubriand was good quality and the staff was super nice, but from the Valentines course menu, the Steak Tartare didn't have Ali'i Mushrooms or a quail egg or caviar like the menu said but ikura but I thought oh well, they might have ran out. The salad itself was alright except that it was advertised as Caesar salad and "Crab Leg" but we got imitation crab instead of the "butter poached crab. Now to the saving grace. The Chateaubriand was cooked perfectly and mashed potatoes were also very delicious. There was no tarragon jus or caramalized hamakua mushrooms but it was subbed with a vegetable medley which was still alright, would have loved the jus but that's alright. For desert we had the Crème Brûlée. It was a good quality desert but just not enough to carry the whole course dinner into another star. I REALLY hope you guys don't advertise an $85 course dinner and cut corners with cheap replacements or just missing it overall without letting us know that you are missing items without anything to sub for it. The other half had the Ahi Tartare which she said was alright. She was disappointed that there was no crab leg as that was part of the reason we decided to come tonight since she loves crab legs and turns out we don't get any. Her seafood trio was also okay, scallops were a bit under-seasoned, lobster was definitely the best part about it, though it was super chewy and tough. The rice pairing that came with it was also really dissatisfying, as the rice was overcooked and undercooked at the same time, wasn't sure if it was a special rice they served, but it was yellow, over cooked and mushy on the outside, as well alittle crunchy. For the desert it her brownie was nice and big but suuuper dense, the ice cream helped read more

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Expensive. Buffet was mediocre. Wouldn't recommend or go again. Service was slow. The ambiance was crowded. Not my cup of tea.

OVERALL SCORE: 3 out of 10. Wow! Ok, where do I begin? Let us start with the positives: -The Sushi was delicious -The Bloody Mary was delicious -The ice cream is icemilk but taste just like real ice cream. It was delicious. -The prime rib was cooked ok (cooked medium but we prefer medium rare). -The prime ribʻs flavor was ok. We have had much better (Seaside Restaurant) but also much worse. -All food choices were fully stocked and kept stocked (but there were only a few tables eating). -The servers kept the table cleared of old plates. Not OUR server, but the other ones. -Our water glasses were kept full. Now, the REAL-REAL: -The server came to take our drink order. She got my husbandʻs order and went to walk away. She took about 4 steps away from us and turned around to look at me, as if I was a second thought. . I was kinda shocked, as it was only my husband and I at the table, so how could she "forget" me? Lol. I ordered the bottomless Mimossa, but they no longer have it (although it was advertised online), so I said just water. -NOTHING WAS HOT. In fact, it was BARELY WARM or DOWNRIGHT COLD, including the prime rib, and butter. -The crab legs were very overcooked/old/dry/yellow, and fishy tasting. -The crab legs were cold and the ones on the bottom in the water were barely even warm, and so full of water they left a puddle on the plate. -The "butter" was fake and very oily. It was like dipping crab in room temperature vegetable oil. -I had to get up and ask for crab crackers. -We had to get up and ask for extra napkins. -We had to get up and ask for wet wipes. -We had to get up and ask for our check/bill. The service was very poor and the restaurant was very empty. -There were flies in the food area and the sushi server had to keep shooing them off of the sushi. -The bacon was burnt black to a crisp. Like, how could ANYONE (from the cook, to the server, and especially the manager) allow such burnt food to be served???? -The Portugese sausage was dry and burned. -The link sausage looked under-cooked, but I did not try them. -The omelet cook took off his hat, ran his fingers through his hair and over his face, put his hat back on, and went back to cooking. He never washed his hands. -The omelets others customers ordered were burnt, as the eggs were brown and crispy looking. -The waffle cook was on his phone while cooking (imagine the germs on your phone screen as most do not sanitize it regularly)! -The dessert choices were minimal: green tea cheesecake (was not good), haupia something, and ice cream. -My husband LOVES poke, but it looked slimy and gross so he wouldnʻt even try it. The only things he would eat were the crab legs and prime rib. He tried the cheesecake but didn't like it, as it was kind of sour tasting (I agreed and I wouldnʻt eat it either). -This is a fine dining restaurant, yet there were no tableclothes on the tables, no coasters or napkins set under the drinks so they left puddles on the table. -Noone ever asked us how we were doing or how the food was. Not the server, not the manager, and noone that cleared our plates. -My husband ate the crab legs because he wanted to get his money's worth somehow. He said it was so weird because one crab leg on a hand would be good and the next leg on the same hand would be dry and overcooked. But he kept going like a trooper! We sure do miss Queenʻs Court! We will NOT be returning to WSW for their Sunday Buffett, but we will tey them 1 more time for dinner (not anytime soon, but we always give each restaurant 3 chances. This was strike 2 for WSW). See photo/video proof. And STAY TUNED....... Mahalo nunui for reading. Aloha. read more

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On August 19th, 2023, celebrated my 23rd anniversary with my ohana. Left CheeHoo Festival early for dinner @ WSW. The younger gentleman at the front switched to my name. That was nice of him. I didn't get his name. Seated a few minutes before our reservation time. Our server, Pikake, was very polite. We were given water to sip while we looked at the menu. Took 40 minutes for appetizers to arrive. Side Salad was just that. Nothing special. The hubby & son loved the Bone Marrow. No complaints there. We all received a Coke each. No refills on the soda. However, we were offered once for a refill of water. Our order: Side Salad w/Ranch @ $5 Bone Marrow @ $15 8 oz. FILET MIGNON w/Garlic Mash @ $44 8 oz. FILET MIGNON w/Garlic Mash @ $44 12 oz. NEW YORK STRIP w/Loaded Baked Potato @ $45 (All with the WSW Steakhouse Truffle Butter) Excited to finally try this place (we were so hungry too). We waited an hour and were telling each other, I'm sure it'll be bomb af. As the food came out I was completely mortified & embarrassed. What a joke. Our food was served on a huge white plate. Just the meat and potatoes. No garnishes, no bedazzle. LOL. NOTHING. It was so bare. I couldn't even look at the plate until it was placed in front of me because I was afraid my disgust would show on my face. The "truffle" butter was served on the side in a cup. The steaks were so small & dry. I know Filet Mignons aren't big, to begin with, but oh my was I disappointed with what was before me & my ohana. We're big on trying new places for Steak & Potatoes. This was by far the worst place EVER! My son drenched his steak w/the "truffle" butter (I quote cause it's really just butter, nothing truffle about it) to try & get it down & nearly choked on it. I took one bite & knew even before that when I cut my piece that it was going to be terrible. The dictionary does not have enough bad words to describe the food that was served to us. I was able to fit my Filet & Garlic Mash on the appetizer saucer. YIKES! Pikake came over to see how we were doing & I voiceed my disappointment. I let her know that the steaks seemed as though they had sat out for 2 days & then microwaved to warm before it was brought out to us. I told her we were not happy with the dishes we were given.I stated we were celebrating our anniversary & this was not what we expected for a high-rated establishment. She did apologize & let us know that she would let the manager know. About 5-10 minutes after sitting there (still hungry, almost to hangry) the manager strolled over. He made it seem like he wasn't coming directly to us. So I was like um are you the manager? He did not give me his name but was able to get it from another worker. I let Nahoku (manager) know the same thing that I told our waitress (Pikake). He apologized & asked if we wanted him to box up our food. LMFAO. REALLY???? We declined. He took our food & left us. Our waitress came back & I told her we were ready to go. I was close to just walking out & not paying for the check. However, because I have integrity we stayed & waited. We were told that the manager would not refund our check. We did say that we didn't have an issue paying for the foodies that we did eat, which were the Side Salad & Bone Marrow. Nahoku did take off the dinners from our balance, however, from a business end of things, we should have been comped for the whole balance. I have never been so disappointed in a restaurant. I would NEVER suggest ANYONE to eat here. We sat there for hours, looking forward to a nice steak dinner for our anniversary & left hungry. We could have stayed at the festival, eaten at the food trucks, been satisfied & sated, and not missed a portion of the festival. On our way home we stopped by Mcdonald's for food but weren't able to because by that time there was only a drive-thru option. I have a large truck & cannot fit in the drive-thru. So, we went home, showered, & went to sleep hungry. What a disaster. My suggestion for anyone looking for a good place: PINAEAPPLES! So far this is the best place that we have eaten at. The service was amazing, the food displays were great, the meals were delicious & memories at Pineapples for lifetime. The only thing that compares with the two restaurants are they will not easily be forgotten...Pineapples for a good reason & SWS for a bad reason. We PAID $27 for appetizers & tipped Pikake $10 for her service. Had we not said anything, we could have easily paid $150+ (minus tip) for a bad memory & a bad taste in our mouths. WSW please do better. Being short-staffed or late at night is not a good enough excuse for what you are serving at your establishment. #someshame #shameonyou #donoteathere The following day we did an anniversary redo. We bought our own Filets & made our own anniversary dinner at home. @WSW this is what your meals should look like. #youbettahlearntoday read more

WSW Steakhouse - This is a homemade meal NOT WSW. - Steakhouses Near Me - Hilo, Hawaii

I am unable to comment on WSW as a Steakhouse. I can, however, comment on the buffet meal they offered for Thanksgiving, 2023. Our party of six adults agreed that the meal was of "low-quality ingredients poorly or improperly prepared." Food on the buffet line was not at the proper temperature, and often incorrectly labeled. There are many great places to dine in Hilo..........WSW Steakhouse is not one to choose for Thanksgiving. Service was slow, inattentive, and inexcusable as the restaurant was not more than half full. I can understand an automatic 20% tip for a full-service meal for parties of six or more. A buffet where the customer served their plates and carried them to the table and the server's only function was to remove empty plates does not warrant a 20% tip. read more

Great place! Choke big buffet and great grindz! Plus local crowd there, really friendly!

We made reservations for 7am breakfast. It was pretty empty so we were served immediately! The food was fresh, hot & handed to us nearly 10 minutes after ordering! We liked it a lot. My cousins live in Hilo & go here all the time. Food is fantastic any time of day! Super friendly servers, too! read more

WSW Steakhouse - Breakfast with a view! - Steakhouses Near Me - Hilo, Hawaii

The only reason this doesn't get 1 star is for the great service. The food is terrible and really overpriced. My family and I stopped in here as we were staying at the hotel and needed a convenient dinner. Service was lovely. I would strongly recommend avoiding this place. read more

No. Just no. I've waited to try the buffet nights as well as a regular menu night to come to the conclusion that this place is just barely scraping by. I went 3 nights within the last 2 weeks and tried almost everything along with my family to be severely disappointed each time. Usually if a place is bad, I'll still give it at least 1 more try because we all have bad days and you wanna give the benefit of a doubt. I am beyond disappointed. Ironically, with "steaks" in their name, you'd have the notion that it would be the best item on the menu but it was the worst they served. From prime rib to rib eyes to hamburger, everything was not only cooked wrong / temperature off, microwaved, etc, but also the quality is definitely not wagyu. That is false advertising. The seafood buffet was mediocre at best. Kinda hard to mess up crab legs unless it's old, which it was. Not crispy but not spoiled. Prime rib was over cooked to well done. Also, that station worker could not cut slices if his life depended on it. The desert station was always empty so I suppose either they don't replenish or people wanted to eat something edible. The steaks were supposed to be the best items to order on the menu according to the waiter. I regret doing so. I don't mind paying for a high quality meal but when your bill is closer to a thousand, I was hoping to at least be full. They do not know what is medium rare or medium well. It was either a piece of raw steak or overly well done dry as a bone. We didn't order anything well done so to have to send it back after already waiting an hour and a half, and it still coming back completely wrong, I have nothing nice to say. Whoever runs this place needs help. It would be nice to have a decent steak place in Hilo but all the cooks need help. The bussers did more work than anyone else. From the time we ordered to the time we got our first entree was an hour and a half. By the time we got the "corrected" but still wrong entrees, it was well over 2 hours. I suppose they figured out it was taking too long so they microwaved the raw steak and served it. How long does it take to microwave? For them it took over a half hour. Some of us were overly hungry by this time so some of us ate. While they choked on their burger being so dry, the medium rare steak person was sending back their raw steak complete with a bowl full of bloody liquid. Time management as well as the service was bad. Waiter was overwhelmed with only a few tables. I cannot stress how bad of an experience this was. This review is written in honesty with the hope that they improve as well as a warning to potential future diners. Also, expect to pay a 20% service charge even though it's written no where on the menu and there's no mention of it when making a reservation. Perhaps the 5 people in our party was at the threshold but just be aware that's it's already added in on the bill with another line for tips/gratuities. Bottom line: LOW QUALITY, very LONG WAIT TIMES, OVER PRICED, BAD SERVICE. read more

WSW at the Hilo Hawaiian Hotel was great for breakfast. Prices were reasonable and the food was tasty. The "I'm Starving" platter included 3 eggs, bacon, Portuguese sausage, hash browns, toast, and red velvet pancakes. So. Much. Food. Worth the $13 price tag. Maybe next time we'll try the dinner menu. read more

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Great views and ambiance! The clam linguine dish is great with the addition of a side of grilled shrimp and crab. read more

WSW Steakhouse - Linguine Voncole - Steakhouses Near Me - Hilo, Hawaii

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Visiting friends in Hilo HI - took my wife out for a steak dinner - didn't realize WSW was a hotel restaurant vs a higher-end steak house restaurant. read more

Rick was absolutely amazing Food was perfect Prime rib was on point Price was great read more

Buffet was awesome, service was really good! I was impressed with the service. We had a 6pm reservation but had to wait just a bit, no biggie tho. We were offered a drink while we waited. Staff was kind and our server was very attentive. Food was really good! Totally worth the $55 read more

Lorraine was fabulous. She was very attentive and kind. The view from our table was gorgeous and the atmosphere was very calm. The food was delicious. read more

WSW Steakhouse - The view & fresh house bread with whipped butter - Steakhouses Near Me - Hilo, Hawaii

Friday food quality on the buffet is very poor. Overcooked fish , tasteless salads and skinny crab legs with little meat! Restaurant atmosphere is noisy. Food would be a better value if it was 1/3 of the price. read more

We went to the Thursday buffet dinner, huge mistake. $60 each. The restaurant looks like a tired high school cafeteria. The view is beautiful but it was so incredibly hot inside, no AC. The glass enclosed wine room was even hotter as it's in the full sun all afternoon. The food was not good. There were 4 types of poke,2 were good. No bread, no rolls, no crispy wontons of any kind. We're were served water in old damaged plastic cup. No table cloth. We arrived at opening and I noticed that none of the "salad" items were refrigerated or on ice, even those massive bowls of poke. 2 kine salad dressing. Slimy white rice, something that was unrecognizable as chicken rice? Beef stew, no bowls anywhere, Laulau that looked like last week's, dried out kalua pork, then the long spider thin crab legs, impossible to eat and finally prime rib, or so they said. I've never seen one that tiny2/3 fat, 1/3 meat. It was so tuff I couldn't chew it, and it was completely cold. Now this is a $60 per Hawaiian buffet, oh there was poi. This is the Walmart of buffets.6 people then at 6:20 a long line form at the buffet. Now it's still the same in cooled food as when we started an hour and a half ago, in the hot sunny windows with no AC. GROSS the dessert bar had stale chips ahoy, melted jello, something brown dry thing that had NO flavor and an ice cream machine. I had the ice cream. There were 2 handles, vanilla then chocolate? What I got was vanilla and water, it over ran the paper cup, yes a paper cup, and was everywhere! No signage to warm you just water everywhere. I gave up. We got the bill, $175, we had screw top wine $45. The suggested tip was 22%, 25% & 30%, they do nothing but drop off a bottle of wine but want a huge tip. Didn't happen. We paid & left. In two hours there are going to 100 very sick people in Hilo tonight. This place needs to be closed & turned in to the health department. Go order a pizza, at least you know it will be cold when you get it. read more

Skip the dinner and go for breakfast..service a gazillion times better for breakfast! So good they actually made the food taste better and Chandler was FRIENDLY attentive and COURTEOUS! Didn't get any brekkie photos because it was THAT good. 5 stars for brekkie Debbie downer dinner...server was nice for the first appetizer course and then everything wen downhill. We got our entrees 2 hours (not exaggerating) after our appetizers. Food was ok for the price, lobster was soggy and both lamb shank and prime rib were cold, but we were so hungry we ate it instead of complaining. 1 star for dinner so averages the rating read more

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I Came For Bkfst & Dinner Here! i Really Enjoyed The Avocado Toast, The Avocado Was Really Good & Creamy! Crab Benedict, Rich, Buttery And The Sauce They Use, That They Drizzle On Top, Hits The Spot! Truffle Parmesan Fries, Love The Extra Cheese And Truffle Oil And Also Crispy Fries, Are My Favorite Stop By At The WsW Steakhouse For Dinner or Breakfast. Also The Bar Has Some Good Drinks, Presentation Of Food, Friendly And Service There Was Good & Fast! Thank You Guys All! read more

So we came back from hiking to see the lava flowing tired and hungry and we thought, let's just eat in the hotel. Sure, it's expensive, but it's late already, and this is Hilo. Plus the front desk gave us a coupon for a free appetizer.* As it turns out, this was a solid choice. We both ordered the miso butterfish, and I was expecting one small piece of fish on the plate (albeit artfully arranged). Instead we had these huge plates with three (yes, three!) large pieces of fish, a ton of rice, and a really interesting watermelon rind relish. Again, having anticipated the small (yet artfully arranged) fish, I ordered the lobster mac and cheese as a side. This also turned out larger than expected, and ended up being almost more than we could eat. Now you're probably thinking, surely he's too stuffed for dessert, right? Well... betsubara (Japanese for "separate stomach") to the rescue! We went small with mango cheesecake, which was creamy, and yuzu sorbet, which was refreshing. * Free appetizer warning. It's a choice of only 2 appetizers. Truffle fries or prime rib poke. The prime rib poke was actually pretty good, but the "paid" appetizers looked much better. read more

WSW Steakhouse - Miso butterfish with watermelon relish. - Steakhouses Near Me - Hilo, Hawaii

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The food is great I had the butterfish cooked to perfection The service was professional and I love the ocean views.

I had the best experience at dinner last night here. I came by myself since I am on a work trip. They wanted to make sure I had a nice table. I had the most wonderful server! As a starter I ordered the truffle fries. Heads up, it is a very large portion. After almost filling up on the fries, I still wanted to try an entree so I ordered the Kampachi, to keep it light. It was delicious! To complete the experience, and after going on a food bonanza, I needed dessert so I ordered the oreo cream pie! It was delicious! Everything about my dinner was perfect! The server, who I also considered company at that point was so sweet! Please keep in mind this is a steak restaurant. I read a lot of reviews that discussed their lack of presentation. I did not find this at all, but if you do think the presentation is lacking, you are welcome to go to a place that serves bite size portions, with beautiful presentations. This is solid, good food with solid portions. I'll be back when I'm in town next! read more

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We wanted to eat breakfast here for my husband's birthday. There was no one at the host stand when we entered. An employee approached the host stand after about 5 minutes to attempt to seat the party in front of us- let's just say there were issues. In the meantime, another "host" stepped into the front area, neither greeting or acknowledging us OR the 4 other parties waiting to be seated. Finally, after we had been waiting for 15- 20 mins, an employee asked "your name, how many in your party". No "thank you for waiting", "good morning", etc. The employee than told us it would be " at least a half hour wait" to be seated, despite an abundance of empty tables visible. We declined due to already having waited 20 mins to be acknowledged. Ended up going to Naniloa- much better experience! Great food AND service. Hilo Hawaiian you guys need to do WAY BETTER your service sucks. Not going back, even though we local. read more

Everything about the restaurant was perfect from the food to the service to the ambiance. Well trained staff, well prepared chefs. Strongly recommend. read more

WSW Steakhouse - Steakhouses Near Me - Hilo, Hawaii

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food was disappointing (not very flavorful). service was disappointing. party of 6 so a 20% gratuity was added automatically. We tipped 25% in cash ($190) but the 20% gratuity was already added so we ended up tipping over $300. It would have been cool of the server to say hey I appreciate your tip but just in case you don't know there's a 20% gratuity already added to your bill but that did not happen. read more

Meh... nice enough but slow service, waiting 1/2 hour to get food and to get a second cup of coffee Food came , waffle cold, cheap basic wheat toast- cold. Not crowded either, no wonder everyone goes to Hawaiian Style Cafe! read more

I've heard nothing but great reviews about this place from friends who have dined here . It is set within the Hilo Hawaiian Hotel, so the place has ample parking within the Hotel parking area. The restaurant is very neat and clean with a sorta Hawaiian feel. The Wait staff are possibly the best service oriented providers in any fine dining restaurant here on the Big Island of Hawaii. I am a local, so I've feel I can fairly judge the service. We hosted out of state guests for dinner, and they were extremely happy with the food and the service as was I and my wife. I truly recommend this restaurant for its quality food and service. You'll love the views of Hilo Bay as well. This is a higher price point fine dining location, please know that before you arrive and review. read more

WSW Steakhouse - On the Bone-In Prime Rib prepared Med Rare...$55.00 - Steakhouses Near Me - Hilo, Hawaii

Sams reviews: breakfast at WSW. Let's start by saying if you want good breakfast I would go into town. I was lazy and decided to eat at the hotel. I got the hungry breakfast, which I will attach picture below. Coffee was so weak I would have preferred dog piss. Also found a weird blue hair thing in my eggs?? But they replaced them after I found it and they were equally as mediocre as before. Pictures below. Find another restaurant for breakfast. read more

WSW Steakhouse - Steakhouses Near Me - Hilo, Hawaii

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We finally got out for a date night and the whole experience was awful. The service was bad, entrees came out while we were eating the apps, no salt and pepper on the table, had to ask for water, and steak knives were put on the table after we were halfway through with our steaks. The prime rib was mediocre at best, the ribeye steak was medium rare on one half and rare on the other when it should have been medium, the mashed potatoes were instant idahoan, and the veggies tasted like the frozen ones from costco. The differentially cooked ribeye was tasteless. The ambiance and view were nice. Went home and ate a leftover burrito. read more

A planned breakfast with friends which turned our to be a great day but the food was absolutely horrible! First the crab legs were overcooked, tasteless, dry, and too rubbery to break open. The butter that was served to enhance the crab did nothing for it. As for the Kalua Benedict was also a rubbery piece of bread with a perfectly cooked poached egg that had no seasonings and the hollandaise sauce just lacked! The prime rib and the oxtail soup were just okay and the dessert table... well compared to the buffet prior it does not come close to comparison. We did not get what we would have expected for $69 per person not including tips. As for the waiters and waitresses they were all great very friendly and helpful. But what a waste of space in such a nostalgic hotel! read more