I went in on a Sunday afternoon with a simple activation request as I already had service and just…read moreneeded to switch to a new phone. I was greeted right away, checked in, and had a seat waiting to be called. An hour later I asked if I was still on the list. "Yes, there are still two ahead of you so probably another half hour." Everyone was very nice and well-trained, but the store was under-staffed and I probably would have left if they had just told me up front that I would likely be sitting there for 90 minutes waiting for something so simple. Make an appointment!

I have been an Xfinity customer for over 10 years and have never had a problem. This is not a…read morenegative review of Xfinity, as a company I give them 5 stars and will always be a customer. This review is specific to the Dublin store and my experience with an associate named Maria. My wife and I visited the Dublin store to resolve an $800+ discrepancy on our account regarding promotional trade-in credits that failed to attach to our phones. The original trade-in transaction back in September was handled personally by Maria during the "iPhone 17 on us" launch promotion. When we returned to the store in July to fix the billing issue as we were getting billed full retail price for the phones with no promotional credit, Maria checked us in herself and explicitly wrote in the log that our visit was about "phone credits not being applied." After making us wait 90 minutes while she was in the back office, another associate called her over to assist us. Before we could even explain our situation, Maria immediately claimed she didn't remember us, despite handling our original upgrade and personally writing down our reason for visiting an hour prior. When we asked her to check the backend transaction notes on our account, she told us she made during the trade-in, she refused, raised her voice, and falsely claimed our trade-in devices were not eligible for the promo she explicitly sold us at the trade-in. She then pulled out a personal phone calculator to perform arbitrary math that comically wasn't even adding up to dismiss our bill balance, and condescendingly telling us we just didn't understand our bill. When we pushed back, she used the initial retail agreement to claim we agreed to the incorrect pricing so there was nothing she could do, completely ignoring that backend promotional credits were supposed to be attached. It was clear she had 0 interest in helping figure things out. We walked out and escalated the issue directly to Comcast Corporate Executive Resolution. An executive audit revealed that Maria had typed explicit notes into our file back in September acknowledging that our trade-in credits failed to apply properly, but she abandoned the ticket and left us being billed full retail price for months. Executive Care resolved the issue in ten minutes and issued an $896.00 adjustment to fix her error she was either trying to hide or simply did not want to do her job that day. Xfinity as a company made things right immediately, but the level of misrepresentation, dishonesty, refusal of service, disrespect, and outright stonewalling from Maria at this store location was unacceptable and almost cost me $896. Never go to this store.

Aryan handled a challenging tv mount project with ease. He was professional and easy to work with…read more Highly recommended!

I highly recommend this TV mounting service! He did an amazing job from start to finish. During the…read moreinstallation, he discovered that a piece needed for the mount was broken. Instead of leaving us with the problem or trying to work around it, he took the time to go to Home Depot and get a replacement part so the job could be completed properly. What impressed me most was his honesty and professionalism. He could have easily left us with the broken part, but he genuinely cared about doing the job right. It's clear that he takes pride in his work and puts his customers first. The TV looks great, everything is secure, and the entire experience was stress-free. I really appreciate his dedication, attention to detail, and integrity. It's hard to find people who care this much about their work these days. I would definitely hire him again and recommend him to anyone needing a TV mounted!

If I could give zero stars I would. If you like waiting on hold for 1 hour every time you call in…read moreabout a problem then Direct tv is for you. If you like calling in 3 to 4 times for the same problem then again Direct tv is for you. If you like to to be lied to and assured that your problem will be resolved then Direct tv is a perfect fit for you. If you like to have your bill change on a monthly basis. Then when you get over billed you get to talk to 3 different departments. Then they have to confirm that they took your money after it shows up as payment since that is what the first person I spoke to stated. And just to let you know how bad it is they could not fix the satellite on my roof for nine months.. DIRECT TV IS A NIGHTMARE TO DEAL WITH, DON'T WALK AWAY FROM THEM RUN AS FAST AS YOU CAN AND NEVER LOOK BACK.. IF YOU DO BUSINESS WITH DIRECT TV YOU WILL BE COMPLETELY MISERABLE.

Be very careful when using direct tv Had it for two years…read morewas over charged Over 400.00 dollar's they even cancelled One account and changed it to another A new one . All they do is lie to you . Don't Trust them . the free hbo show time cancelled After 3 months they nerver canceled would Call again still would bill extra each month. They said we had 450.00 credit coming Never came final got credit card canceled Off there record . (don't do auto pay keep control of your account).

When I spoke to customer care they made me wait unnecessarily and delayed the whole process…read more Spoke to the shop provider I bought from they said complain to customer service. Don't know what to do.

Poor quality video and POOR customer service: They upload…read morenewest movies, poor video quality though. Video quality is also not good for a lot of movies.even it's couple years old movie. they don't update the movie with better quality. The service is cheap but what's the point if You can't watch a decent quality video. Very poor customer service. They definitely don't offer 24/7 customer support, as they claim. I tried contacting them at night, around 10 o'clock through phone call and then live chat. No one ever picked up or responded to the massages. According to my experience, I DON'T RECOMMEND JADOO TV

Love the entire staff. I am treated first class. I live across the st. No matter they take the time…read moreto help me with my problems. I can't do on my cell. They are the best!

I've coming to New leaf for 7 years. Truly by far the entire staff.All 3 beautiful gorgeous girls…read more Kevin give me roylality. I feel whenever! I feel like a Queen! Very serious about their work. They all do amazing Job. Then they know how to laugh. I enjoy each every visit.

I have used Barton twice now and both times have been very positive for me…read more About 6 years ago I moved into a new house. I found Barton online and he came out and installed my dish. He was on time, professional and fair with his prices. This week I had him come out because after some outside repairs, my dish needed to be realigned as I was not getting a full signal. When I called him, he answered the phone and remembered me (he had saved my number in his phone as a customer). He came back out, text me along the way, so I would know his schedule and fixed the dish. Again at a fair price. He was friendly and no fuss. Gets in, gets the job done and gets out. Thank you Barton, I appreciate it

Called this business up and he was very nice to answer while he was out of town. He stated he is…read morenot working at this point in time 2/15/2021.

Dish tv discounted, almost two years ago... revive the bill in mail. I call then that I never ask…read morefor service to move or activate this is fraud, someone is using my information to open the account .. dish is so disparate that they want to open new account that they don't verify and they are doing fraud .... I tell them I never ask for service to move or activate ... talk to fraud department guy name Dustin , I d # IU9 spend 49 min. telling him that I never ask for this service , this is fraud... he said after all that I still owe this bill... wow dish is using old client who close the account information , fraudly activate is the accounts.. dish is fraud.......... they are using old Clint's information .... the are telling me that I own that bill..... when I told them that that is not me and I don't have dish , u r using my information .... fraud fraud... dish is fraud..... they are telling me. I own that bill when I am telling them that I don't have dish ....... service.....

From the owner: CONX TV LLC is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet. We are your local choice for DISH service. We are dedicated to serving the local community of Patterson, CA. DISH is the best choice for value, technology and customer service. Call or stop by today.