Honest, great service, priced right. You can trust this…read moreplace, the owner and employees are amazing. They always find the perfect fit and fix everything quickly at an affordable price. Replaced screens. Replaced charging port. Purchased great quality used I phones.

Excellent service , products and prices. This is my number one place for repair and they have…read morehelped me twice with repairing phones at a great price. They also have a great selection of used phones. I got a great phone from them and they set it up perfectly. This business is the best!

10/27/2014:: UPDATE: SO I COME INTO WORK TODAY TO GET A NOTIFICATION THAT APPLE HAS CANCELED MY…read moreORDER ONCE AGAIN!!!! THANK YOU AT&T (at&t doesn't know why, but they are not helping me to get an other one!) They have told me to contact AT&T, I called AT&T and they are telling me that sometimes the OLD unlimited data plan I have has flagged the purchase of phones recently. They try to get me to give up my UNLIMITED DATA plan which I turn-down of course. I spoke with a CHARLES FULLBRIGHT of the RIO RANCHO call center who promised me that an "OMAR" no last name, even though he's that guys boss, would return my call tomorrow. AT&T you've blocked my phone when Apple was trying to ship it our Saturday, the least you can do is get me one. Seriously??? Is it this hard to purchase a phone? I've been on the phone with them for over 2-HOURS now, trying to see what they can do, they told me that they can re-submit the order... NO THANK YOU, I WANT TO KEEP MY ORIGINAL ORDER THANK YOU VERY MUCH. I didn't screw anything up, you guys did and now you want for me to want again??? AT&T, ARE YOU READING THIS??? ORIGINAL POST ON APPLE, BUT THIS WHOLE TIME IT'S AT&T WHO SCREWED MY PHONE PURCHASE UP. Waited in line for the launch of the Iphone 6+ I stood in line from the afternoon the day before, a representative went by counting heads and ensured me that there were only 60 or so people ahead of me so I should have no issues getting my phone. Well early that morning a large group rushed the front doors (Apple only had a few security on staff which was no match). Needless to say they couldn't put everyone back in line properly and I found myself at least 200 persons back. I still waiting till the morning, they then started passing out tickets, TOO LATE FOR THAT, THE LINE WAS FALTERED! I waited till close to 10AM when I was finally notified with less than 30-people in front of me that the phones were all gone!!!! I went home like a civilized person, wrote a letter to Apple, AND OF COURSE NO REPLY, told them my story, even included a copy of my line ticket. Finally I decided to order my phone online on 9/27/2014, by chance today I figured I'd check the status of my order "IT HAD BEEN CANCELED BY APPLE!!!" Are you serious, not an E-mail or call... NOTHING I called and spoke with a gal by the name of Sandra who ensured me that she would do whatever it took to help me get my place back in line so I would not have to resubmit an order and wait an other 3-4 weeks!!! NOTHING WAS NOTED IN THE SYSTEM AS TO WHY THE ORDER WAS CANCELED. I OWN THE FOLLOWING APPLE PRODUCTS: 1. Iphone 1 (couple of those, we don't sell our used phones). 2. Iphone2 (couple of those, we don't sell our used phones). 3. Iphone 3 (couple of those, we don't sell our used phones). 4. Iphone 4 (couple of those, we don't sell our used phones). 5 Iphone 5 (3 currently in use). 6. Ipad (standard size) 7.Ipad (mini) 8. Apple computer (couple of years old now. I was disgusted by someone in line who was telling me that they were bitching an Apple operator out and they got a FREE Iphone 6... Wow, so you be patient and polite and you get pushed out of your place in line, you get pushed out of your place online and still pay retail!!!!! I'm very unhappy of the way I've been treated, never have I considered just moving to an other platform. It's amazing how being well mannered and civilized gets you, well I guess I shouldn't expect anything different. But in the event Apple actually reads my review I certainly will make it my business to show up at the next launch well prepared to be the first in line so I can get the interviews from all the NEWS channels and tell them about my story in a year or two when the Iphone 7 launches. Yes, I will wait for my time to come, I'm not only civilized, I'm patient too. APPLE, LET'S TAKE CARE OF THIS SO YOU WON'T SEE ME COMPLAINING NEXT LAUNCH. UPDATE 11/10/2014:: Apple called and offered to some resolution for any difficulties on their end, knowing that AT&T was the ones ultimately responsible, they still offered to make me happy in a good-faith gesture. Thank you Apple. UPDATE: 11/10/2014:: AT&T THIS THE RESPONSE I RECEIVED TODAY: I apologize for what happened with the order and the fact that you had to drive to get your phone. I wish I could have done more for you. I don't see any issues with why the order kept getting declined by Apple. I really appreciate the feedback so we can improve. Please accept my sincere apology. Leticia M. AT&T Social Media Manager #1 I DROVE 3-HOURS, NOT DOWN THE STREET. #2 APPLE DID NOT DECLINE THE ORDER YOU "AT&T" DID I'm going to reply and hopefully I'm going to offer an update....

Deceptive, dishonest, not willing correct internal error, $1000. Oops cost me $1000. They purposely…read moresold me a phone knowing I had insurance. My replacement phone should have been free.

They use good quality OEM parts so they might not have them in stock. Call first to make sure they…read morethey have your part before you go in, even if you get an email saying "we are ready for your repair, stop by anytime" It will save you some time. Also, the owner of this business is very responsive, if you have an issue, give him the opportunity to correct it.

I had gone to this store to get a screen replaced on a Samsung A7 tablet. They did a great job…read more Today I I took my new Samsung A9 Plus in to ask fir help setting it up. The instructions that came with it were confusing right off the bat. The tech told me the instructions were not correct and quickly set up the tablet for me. He refused to charge me for this. I wanted to reward his help by purchasing something and asked about a screen protector. He said they didn't have one a d I should purchase one online. He also said to bring it in after I got it and he would install it for me. Excellent customer service!

they had me wait over an hr to say call customer service. just not helpful nor friendly.read more

I was helped by Chelsea at this store, and she seems to have the "bait and switch" move down to a…read morescience. I was lured in by the $35 per month 5G internet, so I switched my internet and my phone. Once I signed the dotted line, that was the end of any customer service. Chelsea got her commission, and that was that. What she never mentioned is that Verizon does not have a tower in New Mexico, and there's no plan to build one. We're all using the tower in Phoenix. She also didn't bother to set up the my router to my address. It was set up to some other address in New Mexico. Not that it mattered, the speed never got any better. This is the absolute WORST internet and phone service I've ever had. I think even my first generation dial-up AOL was faster than the supposed "5G" internet Verizon gives me. I literally have to type in a website address, then walk away and do something else for 5-10 minutes -wash dishes, walk the dog, whatever - and if I'm lucky, the site will finally have downloaded by the time I finish. Forget navigating around! It took me over 2 hours to pay 5 bills online. I was damn near in tears from frustration. I have to call the customer service line to "troubleshoot" my internet issues every single time I want to use the internet, which is daily. It gets better for about 5 minutes, and then it's back to the same turtle-with-a-broken-leg-speed. I don't know what I'd do if I was still working remotely. It would be impossible. The phone service is even worse. Every single person I call says my sound goes in and out, and I drop every other call. I cannot even entertain the idea of a zoom call. Anything with video takes up too much bandwidth and it drops within seconds. RUN from this service!!! Seriously! It's not worth the money you save.

This place is fabulous. I only went in to have the screen replaced (i'm hard on my iPad, I break…read morescreen protectors every other month) on my iPad, and the owner explained in detail why the glass one broke. She recommended a different solution, which is a screen protector that's made from plastic, not glass. I'll do it next time! She went the extra distance.

My walk in iPhone port problem was professionally and promptly diagnosed and fixed. Easy parking…read moreand near I-40/San Mateo exit.

Victoria was awesome today. She helped us solve problems in a short amount of time. T-Mobile's…read morecustomer service seems to be in free fall the last few years, but she was great. Thank you T-Mobile.

The customer service at this T-mobile location is off the hook... The guys here are super friendly…read moreand kind. Def come in, there is a lot of parking and its a convenient location.

Terrance . Terrance went well…read more I opened the door and his greeting was so warm and welcoming... he was able to help as I forgot to bring the account number with me and he was kind and easily helped. Shoot I almost switch my phone carrier without asking any questions! . Great customer experience curated by Terence.

I had to return some cable equipment and the staff was welcoming and quick to help with anything I…read moreneeded.

Had a claim with asurion with AT&T, and they got the claim started, brought the tablet in had them…read morefit the screen and now my tablet works again. No complaints

Service to have a Chromebook Flipscreen laptop fixed. Was it fixed or better than when I dropped it…read moreoff? I don't feel happy with picking it up after dropping it off to a professional business who receives money from customers claims (and having to pay the service fee isn't cheep $100). Turn in a laptop to be repaired you would expect small things like wiping off your dirty hand prints after working on it. but since that service cost as a cleaning! So remember that you don't pay for a clean laptop just to have it work. No call to let me know it was ready, just by chance checked the status of my repair in Verizon's Asurion's website. I wouldn't take my money here if it wasn't the only choice that was available in Albuquerque that Verizon can use. To me it's gross! Getting it back like this because I didn't turn it in like that so I expected at least the same amount of cleanliness, but when I called to ask why it wasn't at least wiped off, I'm told that's a cleaning and not part of the process for the issue. They don't see an issue. So that shows you the amount of detail they care for your business. Not sure if the computer(/touch screen tablet )works so that will be the next review.