I have an issue with Verizon charging me for equipment that i have not and don't use. They had…read moresomeone call me in an attempt to keep me as a client and was supposed to fix the issue and send me a label for the past 2 years. Yet they are still billing me. Today, I called in for assistance and was hung up twice. This is ridiculous and unacceptable. This has been the worst service I have ever had with a cell service. I will not refer my worst enemy to Verizon once my phones are cleared. I will also be posting this on Yelp and any other received site

PSA: Ample parking, weird location, and was caught off guard by the new "check-in" feature...be…read moresure to check-in and make an appointment ahead of time...although the associate stressed that making an appointment was optional, that also comes with waiting almost an hour to see or speak to someone at the store...who has an hour to kill on a weekend with only three associates working at the store on a weekend! like c'moooooooon!!! Then when I approached the associate again trying to see what the ETA was, Chris was rude and seemingly got more and more defensive as the conversation went on, which I thought was so rude. Terrible customer service and did not do anything to de-escalate my feelings of worry at all, but rather, just made me more upset. We finally sat down with someone after waiting an hour...which, mind you, our quoted wait time was 30-45 minutes, but Chris was trying to tell us that our wait time was one hour... Couldn't believe the rude customer service, as I have been with Verizon since day one, when cell phones just became a thing and were new to the scene...I had a brief lapse of judgement when I went with Sprint in college, but reverted right back to Verizon, but I am deeply considering switching carriers after the horrible service and constant issues with dropped calls, etc. Don't go to this location, as you will not be treated with respect here.

Ezee fiber works with a company called Blackrock Utilities. They were ripping up the parkway in…read morefront of my house. I know I have no say in that so I kept my mouth shut. I didn't like the work they were doing up and down my block, so I began looking at reviews as they started to do their work in front of my property. Of course, while reading bad reviews about their installation, they hit my gas line. Nicor had to come out to repair it. Nicor was quick and professional. They had my gas back up in a couple hours from the original outage. Now, Nicor is going to have to run a new line to my house. We'll see. If they come back and fix my lawn, I'll update this review to reflect it. I originally gave them one star and was harsher in my review, but so far they have been following up on the lawn repairs at my house and the surrounding properties. *Update - Ezee Fiber has reached out already, which is promising. **Update 2 - They showed up yesterday to check on my lawn repairs. Some looked good to ok, but a couple were looking bad. BUT, to their credit, they put down some fresh soil, seed and cover in the spots that needed more help. I did not expect that kind of follow-up, so I was pleasantly surprised.

I've had an excellent experience with my Ezee Fiber provider from day one. The installation was…read moresmooth, the technicians were professional, and the service has been consistently reliable. Recently, I upgraded to their top 8 Gig speed tier and added a Wi-Fi extender and the difference has been incredible. My connection is now rock solid throughout the entire house. No dead zones, no buffering, no random drops just fast, consistent speeds even with multiple devices streaming, gaming, and working at the same time. If you're running a smart home or working remotely, this level of performance makes a real difference. What really stands out is the value. For the speed and reliability they offer, the pricing is extremely competitive compared to other providers in the area. You're getting premium fiber performance without the inflated cost. If you're considering upgrading or switching providers, I highly recommend them especially the 8 Gig tier with the extender. It's been worth every

These two are "Managers" and they feel like they can't help their own employees when it's busy,…read morethey're just standing there talking to each other when they're customers waiting to be helped.

Juan and Only! Came in here looking for some quick help, we didn't even purchase anything from t…read moremobile today and just needed some technical help trying to get a phone activated. Absolute expert and came through for us without even hesitation. We will be back to this gem of a location when it's time to upgrade!

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: At Vision Net Solutions, we're your one-stop solution for all your internet, TV, and phone service…read moreneeds. As a broker, we prioritize our customers over providers, working with over 250 partners to deliver custom solutions tailored to your home or business. From finding the best services to handling end-to-end setup and wiring, we ensure you get exactly what you need for seamless connectivity! We can assist in any IT support, network wiring and more.

I wanted to install Starlink equipment on my roof, but it was difficult to find an installer. After…read morea few "we don't provide that service" messages, Dan at Houston Media Systems stepped up and installed my Starlink. He arrived when he said and was very professional. He did exactly what we wanted and needed to do at a reasonable price. I would definitely recommend Houston Media Systems.

From the owner: -TXDish.com -starlink@txdish.com…read more -713.464.0101 WhatsApp 713.584.5555 Houston Media Systems / TXDish provides expert connectivity solutions for homes, businesses, and remote locations worldwide. We specialize in Starlink installation, managed services, and LTE Wi-Fi hotspots, delivering reliable high-speed internet even where no one else can. - Our Services Include: Starlink Installation – Residential, commercial, and off-grid locations, including lodges, ranches, and maritime setups. - Antenna & Network Setup – Professional installation for optimal performance. - Managed Starlink Services – Enterprise-grade priority plans with dedicated account managers, advanced support, and real-time monitoring dashboards. - Scalable Business Connectivity – Easily expand to multiple sites with consolidated billing and seamless management. - LTE Wi-Fi Hotspot Solutions – Reliable mobile internet for temporary sites or backup connectivity. - Custom Consultations – Personalized solutions based on your location and needs. - Bundled Connectivity Options – Combine Starlink, LTE, and other HMS services. - Nationwide & international coverage - Fast, professional installations - Enterprise-grade support and monitoring - Available for new or existing Starlink accounts - Serving energy, industrial, and remote-site clients with proven reliability - No matter how remote your location, Houston Media Systems keeps you connected — fast, reliable, and hassle-free.

After hurricane Harvey, we needed new service because the previous carrier (coughATTcough) wasn't…read morecutting it plus we had other issues. We were surprised this location was open but grateful for it. Our rep was patient with our questions and concerns. We had a couple of hiccups with getting our service started due to congestion of their program, which wasn't at any fault of his. Our rep powered through and manage to get our lines working perfectly. We are grateful for all the effort he put in for us to make sure we are happy with his service.

Great service! The worker bilal helped me with my phone and was very calm and patient. Would…read morerecommend him for any service!

Follow-up to my earlier review: The manager, Kat, did not…read morehonor the offer she put in front of me at the store. Instead, the price per month went up $20/month. I lost time to service, did not get the offer that was sold to me by the manager, Kat, and now I have no intention of going with AT&T at all after being lied to, judged and treated rudely.

La'Darius was so awesome and knowledgeable, he made our experience extremely smooth! Highly…read morerecommend, he definitely knows what he's talking about. Great customer service.