Unpleasant and unprofessional. Closed early and left me waiting in the cold and dark tho I'd kicked ass to get there before closing. Just laughed at me, no apology. read more

Sam's shop does incredible work. I've had my Land Rover squared away a few times. Absolutely would suggest to a friend.

My experience at Xpert Auto has been positive. I've recommended few of my friends to go and see Sam for all their car repair needs.

horrible place for brakes. i was working at e&r towing which is a sister company of "xpert" to make a long story short they are thieves. this is now my 3rd time my brake lights are on after sending my car to these losers and i barely drive my car and it hasnt even been a whole year since they "fixed" the problem. The first time i sent my car they were paid to put in new brake lines new everything, these bums did nothing so one day as im driving with my son in the car im coming to red light as i hit the brakes they completely go out on me and I somehow manage to miss cars in front of me. I called my supervisor at the time and explained to him his idea of sending my car to xpert was a horrible idea i almost killed me and my son thanks to these idiots. That was the first time the second time in a few months my brake lights comes on again only to find out for the same reason. these guys are professional scumbags read more

I need to state that I drove 57 miles to get to this shop, purely because I found them on Groupon last night, 57 miles I look forward to driving as long as a have vehicles that need repair. Sam and his staff are the best auto shop I have ever been to. They care about the customer, their customer's safety, and they understand that a happy customer will become a repeat customer. My car parts are special, this business man went to buy my special parts and did not charge me a lot to fix a problem I didn't even come in for. They wanted me to be safe and ticket free. It is rare that I am blown away by service, this morning they made a customer who will tell everyone I know about them! read more

Xpert Auto Service - My baby receiving love from Experts! - Auto Repair Near Me - Chicago, Illinois

I gave this place five stars if I could, I would give more very honest mechanics and that's not easy to say but these guys are amazing, especially Sam. They went above and beyond to get my transmission taken care of, and gave me a very fair price. read more

Sami and the team are the best - I took my car to the stealership; they couldn't figure out the issue and told me a bunch of things to replace. Sami tells me in a day what the issue is; tells me it's not worth it to repair it; doesn't charge me anything. I'll be coming back for the rest of my life. Thanks Sami read more

Sam and his mechanics are the best. I have been going to Xpert for over 15 years and have been 100% satisfied every time. Granted, they don't have much of a waiting area but who cares when their service is second to none at fantastic prices. read more

This is the mechanic you dream about. Sam and his staff work quickly and for a fair price. They don't upcharge for things you don't need. I get all my cars' oil changed here. I've also had brakes done, replacement of power steering hose. Replacement of catalytic converter. And more. Every time I'm amazed at the quote Sam gives me and be never tries to sell me something I don't need. Stop looking elsewhere. Take your car here. read more

Having car problems is definitely high on my 'Top 10 Things I Hate' list. And I'm convinced the Service Engine Soon light is the devil himself. But, since finding Sam and his mechanics at Xpert Auto, car repair worries are a thing of the past! I've been bringing him all of my auto repair business for the past few years, and I'm a little disappointed in myself that it's taken me this long to write a review! Sam is very knowledgeable, professional, friendly, and takes the time to clearly explain what is going. He's honest and doesn't try to push things on you that aren't necessary. His prices can't be beat! For years, before I found Xpert, I took my business to various auto shops and now cringe at the thought of how much I was paying! For me, the Elston and Avers location is ideal, as I'm able to drop off the car for repair or oil changes and walk home. Sam truly cares about his customers and it shows! So stop searching for a great auto shop - you've found one at Xpert Auto! read more

The best mechanic shop I know. I highly recommend Xpert auto. The most trustworthy in the business!

The only auto service I will go to from now on. They are extremely Affordable and knowledgeable!

Alex was really nice to work with. They replaced my brakes and rotors and gave me a really good price with good quality parts. They take pride in giving good service. He even fixed my windshield wipers at no additional charge. I will return read more

Xpert Auto Service - Auto Repair Near Me - Chicago, Illinois

Amazing. I went to a shop-which-will-not-be-named to ask them to change out my burned-out headlight, and got a very confusing description of how "something" was broken, the mechanics weren't sure what the problem was, the bulb wasn't the right kind for my car, a bunch of stuff might need to be replaced, etc. Came to Xpert because they happened to be open, and was told that the only thing wrong was that the clip holding the bulb in was broken, so the bulb was loose. The bulb wasn't even burned out. Quick fix, and I was back on the road. Friendly, competent people. Highly recommend. read more

I have a 32-year-old car I drive only in the summer. It totally died on Elston Avenue about 200 yard from Xpert Auto Service. I walked into owner Sami's office and said "Help". First we were focused on getting a tow truck. But then he carried a battery charger/jumper to the car and we got it started. Drove it to his shop and he diagnosed that my battery had gone so dead over the winter that it was not accepting a re-charging from the alternator. Put in a new battery, and I was good to go. He solved what looked like a calamity: a dead car on the side of the street. Could not have been nicer, spent a lot of time on my problem, and after that just charged me for the battery. I gladly gave him a little bonus over and above the bill. Thank you for saving me Sami. I highly recommend Xpert Auto Service. read more

Great service!! Great price!! Great staff!! I would defiantly recommend this place! read more

I needed to find an auto shop in the neighborhood quickly. This place came up and immediately felt comfortable because of their reviews. I also want to share that as a woman, never once did I feel like I was treated differently because of that. I've been managing the maintenance of all my vehicles since I was 16; replacing break pads, rotors, head gasket, all of that, and have visited many shops where it felt awkward but not this one! Really appreciate the friendly vibe, quick and fast service. Thank you! read more

Oil changes, tire change, custom work, you name it they do it. I visited many different auto mechanic shops & no one has satisfied my needs more than my Xpert auto service. I went in told them what I needed & they helped identify the issues & fixed them. Very fair prices for the service & quality of work they do. I drive out 30 minutes to visit them. Highly recommend checking them out! read more

Trustworthy, excellent work, best prices in the city! 10/10 recommend for work on all cars!

I really wanted to like this place, as it's nearly impossible to find a good, affordable mechanic in the city. The owner is polite and kind, but he's still running the business and of course it's in his best interest to make as much money as possible. Each day, the owner and/or employees post advertisements on CL for "$65" muffler replacement most cars. This isn't just the labor cost, so of course I contacted him and received a quote 3x the advertised cost including catback pipe and tailpipe. I come in the next day after a neighbor (who is a professional ase mechanic) told me the pipe is fine and it only needed a muffler. Roll in, fitting the advertisement part and labor list verbatim, and I'm still quoted over 2x the advertised price. It would make sense if I needed a custom muffler set up for a large car, but this was for a 2-seater subcompact, taking the smallest muffler and set up available. I figured I'd take the price if he included a brake fluid flush. Well, I do most of my own work and could handle the brake fluid job, but let the shop do it out of convenience. I watch the mechanic suck fluid out of the reservoir, pour some new in and call it ot a day...nope. That's not a brake fluid flush, I have to convince the mechanic that the air in the brake lines are at the caliper, hence why a flush is required. I don't like getting bait and switched, but I really don't like incompetence or needing to argue with someone that knows how work needs to be performed, but avoids it out of laziness. The owner was 'suprised' when I brought this event to his attention, but he had my money and wouldn't have had the mechanic do the work correctly if I had missed it. I didn't get ripped off, the work done was a fair price. But it wasn't offerered as advertised, and the mechanics don't seem to put much effort into their work. I'm not sure the weld job to the new muffler will last more than a year or two either, it looks like a child practiced their first soldering experiment from a diy kit. read more

I went for an oil change first and then second time for another repair issue. Both times the staff and Sami, the owner, were very nice and extremely professional. They identified an additional issue with the car that needed repair and they were very fair in pricing. I checked another place at it was more than double the price. I highly recommend Xpert Auto Service for their top class customer service, quick turn around time and honesty and integrity. They are definitely a great partner for any car problems. Thank you again. read more

After being quoted $1250 at two different inspection places and being recommended to replace my timing belt immediately, the owner, Sam, quoted me $850 and explained that although I should replace my timing belt soon, it's not imperative just yet. Timing belt replacements are big money makers for many mechanic shops. It's cliche by now to say that it's hard to find an honest mechanic, but I'd highly recommend Xpert Auto Service to others. Their prices are substantially lower than most auto shops, and Sam will be fair and honest with you about your car problems. read more

Sam the owner is a great guy!! I always use this place for oil change and any other mechanical issue that I face. There are very honest and efficient and they never over charge for their services. Infact, their prices are much more reasonable and their work quality is much higher than all the mechanic shops in the area. . read more

Can't say enough good things about this auto shop, aside from the fact that they waited 30 minutes past when they were supposed to close just so I could drop my car off, they were also intelligent, polite, helpful, and timely with getting my brakes done. I called multiple auto shops trying to get the best quote and was given estimates upwards of $500, I won't disclose what Xpert Auto charged for the job, I'll only say that it without a doubt made me a lifelong customer. Thank you to all the Xpert Mechanics, I will be back! read more

Good shop... Fair pricing and quick service. Have gone there for multiple fixes and owner/staff are all polite and honest. read more

Great experience! I had seen their Groupon and called to inquire on any additional fees (my car typically requires more expensive parts than the groupons typically allow), gave me a great deal on rear brakes and rotors. Highly recommend! Sam is such a nice guy! read more

Great, fast, friendly, inexpensive service. Sam and Ali are life savers! Highly recommended for any type of auto repair, oil change, routine maintenance work or an expert opinion. read more

This place is not your typical shop. They are attentive quick and proffesional. I needed new brakes on my Nissan and bought a groupon for this service. Ive had terrible experiences with groupon vouchers in other shops. Trying to tell me about unnecessary repairs or actually causing damage so they can get me to pay for what they damaged. Not Here. They did exactly what I paid for. New brake pads and rotors for a great price with quick and courtious service. The owner told me i dont have to go through groupon to get a great deal and he was right. Ive told all my friends and family about this shop and they never disapoint. Its a small shop with big quality, and affordable service. I highly reccomend Xpert Auto Service. Give them a try. You will thank me later. read more

Great auto shop off of Elston. Both times I called in an spoke to Sam he was honest and upfront about what was needed. Able to fit me in with ease. One time I needed and oil change and told Sam about some noise I was hearing in the front of the car. Sam put it on the lift for me and saw nothing that needed immediate fix, but pointed out something that I could come in and do at my conveniece. It is nice knowing that I have a reliable auto shop that I can go to where I know I won't have to wait for days to get in and also know that I am getting good honest service. Keep up the good work Sam and staff! read more

Really good service with affordable prices. Love it. Went with a groupon for oil change and got my brake pads done as well - guy was really good, competent, fast and affordable. read more

loved the quick service, low prices, and friendly service! as a female I felt comfortable with the advice I was given. I'll be a repeat customer for sure!! read more

Sam is the man I would recommend this shop to anyone who is looking for an excellent mechanic

Sam, the owner is awesome. Great price on brakes/rotors. I'm bringing in my wife's truck to have the same replaced

i have lived in the neighborhood for 24 years and always saw this little auto repair shop in the corner never realizing they are awesome! had a problem with my water pump and belt, read all the great reviews and i took a walk there i was approached by one of the mechanics very polite i told him my problem he told me his boss would be there in 5 mins he drove my car in the garage his boss arrived looked right away at my car gave me an estimate this was at 8:30am my car was done at 11:00AM wow all the reviews you have read are no lie, this place is great! the owner is right to the point and knows his stuff. thank you so much guys i finally found a place where they are knowledgeable and are not out to rip you off. read more

Came in for an oil change, the owner is honest and provides great fast service . They care about their customers and do not try to cheat customers like other mechanic shops . I would recommend going there. read more