great company. I like having an actual office to call or go speak to someone face to face…read more Every Step to the lease capstone kept me updated. . Liking my new home. they made sure all of our questions and concerns were answered.

I have been working with Janelle and she has made the process very simple. The management company…read morehas been very quick on maintenance requests and gets the issues resolved in a timely manner.

Do NOT use Helio's Property Management ever!!! They don't care about their tenants a single bit…read more Not having A/C at your units multiple days/weeks should be a crime in AZ during the summer. Horrible.

Very knowledgeable and professional. Have worked with Lance for 14 years and have never had any…read moreissues. Highly recommended!

Ronit and Karen Urman have taken excellent care of my needs in a variety of transactions and…read moreservices. First, Ronit helped lease my investment property. I tried to manage the property from out of state, when the responsibilities became too much, I was able to hire Ronit to manage it for a very reasonable monthly fee. Ronit and Karen helped my husband and me with the purchase of a property in the Coronado historic neighborhood in central Phoenix. The search and negotiation were challenging, and they were up to the task. Ronit also was our agent on the sale of our investment property. We received a cash offer above asking, with no inspections or contingencies. The sale was painless and very profitable. I highly recommend Ronit, Karen, and the Urman team. They offer concierge level service and I will continue to invest in real estate with the Urman's as my trusted advisors.

We are current tenants and are very grateful to work with Urman Enterprises. They are professional,…read morefriendly, and very attentive to our/the home's needs. Anything that goes wrong in the home is quickly attended to and fixed. Although we will eventually buy, we have appreciated the professionalism and comfort they have brought us in the crazy 2021-2022 rental market. You are in good hands with Urman Enterprises!

I rented 52nd Gateway from January 21 to January 26, 2025 with my 5 friends to attend the Barrett…read moreJackson Auction. The house was an extreme disappointment with 40+ safety and broken items starting with exposed wires in the front and rear yards, missing door hinges, scotch tape holding a chair leg, blood stains on bedsheets, piles of trash in the 3rd garage area, broken off swimming pool room door, exterior A/C unit with wires sticking out the top, patio support post rotted away at the bottom, toilet roll holders missing in all bathrooms, bugs in light fixtures, cold room with no heat whatsoever...the list goes on. After the first night our group was disgusted. We checked around but no large property was available at the last minute since we already paid in full and if we found another place didn't have the immediate funds to rent another place so we stuck it out, made a list of deficiencies with extensive photos and filed a Compensation Request Form online. To date there has been no response. A letter outlining the issues to Destination Arizona at the listed address of 7077 E. Marilyn Rd STE 130, Scottsdale AZ. was mailed. It was resent twice but came back "RETURN TO SENDER-VACANT UNABLE TO FORWARD" At this juncture I went to the website DestinationAZVacations.com to the chat. I saw the house,52nd Gateway, on the site. The chat response was they couldn't help with anything except booking. My last try will be to send our complaint to another address with the same name though it appears to be a residential single family home. If no response I will contact VRBO with my serious complaint. I am a VRBO Premier Host in Florida and would be ashamed to rent a house in such poor condition.

From the owner: Why pay 20-30% for Vacation Rental Management?? Local Management Company Specializing in Vacation…read moreRental Management. We offer local expertise and can help in all facets of the lucrative vacation rental investment market. Whether your looking to increase profits on a current vacation rental or want to learn about how to buy a new investment we can take you through step by step. The lowest rates in the industry combined with personal service make us very popular with our current client base. We manage a wide variety of homes from condominiums to multi million dollar homes. Proven track record of great investor returns. Call today for a free consultation.

I'm a real estate investor in the Phoenix area and was recommended by a friend in the STR industry…read moreto look at Casago after I had a poor management experience with Vacasa. Casago has been an amazing partner in helping maximize the investment of my property in north Phoenix. Their team provided reasonable and helpful recommendations when it came to furnishing my property, the photos for the listing are beautiful, and the service and support team are top notch. In every way, their team has gone above and beyond with support and information for investors. Unfortunately, the Phoenix market has proven to be challenging in driving enough income to be sufficient for this specific property and I'm converting it to a long term rental. In no way do I view this to be the fault of Casago as they took all possible means to drive the needed return. In fact, they have provided honestly and transparent market analysis to ensure I was armed with the appropriate information to make decisions on my investment. If you're a real estate investor looking to get into the short term rental market, I highly recommend working with Judi Crane and the team at Casago in Phoenix.

This was honestly one of the most disappointing experiences we've ever had…read more We specifically booked a property with Casago because the listing clearly advertised a heated pool and jacuzzi, which was a major factor for our stay--especially since we were traveling with children. However, when we arrived, both the pool and jacuzzi were completely cold and unusable. When we reached out, the hosts told us they could heat it for an additional fee, which we were willing to pay. But this was never disclosed upfront in the listing, which already felt misleading. Then, to make matters worse, they came back and told us the water heater was actually broken--and that they were planning to fix it three days into our stay. No prior notice, no transparency, just a casual "oh well." This is completely unacceptable. If a key advertised amenity is not functioning, guests should absolutely be informed before booking or at the very least before arrival. We would have never booked this place had we known. On top of that, the cleanliness was also an issue. The toilet was clearly not properly cleaned and had visible stains, which is the bare minimum expectation for any stay. Because of all of this, we had no choice but to cancel our stay early (within 3 hours of checking in) . Overall, this felt misleading, poorly managed, and extremely frustrating--especially traveling with kids. and the worst part - they won't refund us back after all this. I will never go through Casago ever again.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

This is my second time leaving this company a bad review. The gas to my rental was cut off because…read morethe of my neighbor, when I called the people at Mark Browers they agreed it was ridiculous, I didn't receive a call back, so I called them back, and I was told their hands were tied. So they had an answer waiting for me I just wasn't important enough to call back. There are planning to leave me without Gas for over a week meaning I have no heat in the lows of 45 degree weather, can't do any laundry, can't cook any food, don't have any hot water. This is how they will leave you if you rent from them. Save yourself the trouble and find literally any other company. I've since asked for a rent reduction for the days I won't be able to live in the home, but as usual like every other time I call or email, I have no gotten a response.

Paid for work not done or done very poorly Charges were…read moreextremely high for poor quality work Did not manage our property well. Did not check up on how poorly tenant was keeping property

Brian has been both a property manager and realtor for my family. He is a true professional by…read morebeing hard working, patient, knowledgeable, responsive and resourceful. He also always finds the best tenants. I highly recommend him, you won't find a better person for the job.

Thanks to my realtor Brian I'm now a homeowner. I can't say enough about the great buying…read moreexperience Brian presented and how he took care of me every step of the way making this experience a breeze. Brian is very knowledgeable and is a problem solver. This man comes up with solutions to anything. Seriously he's your guy. Thanks Brian.

I have been using Joe Maggiore for the past year to manage my rental home in the East Valley…read more It was the 1st time that I had ever worked with a property manager, as I had always done it by myself. From the start, Joe was very hands on and involved. He takes care of everything for me, tenant relations, maintenance and repair of my home and it's appliances, landscaping needs, HOA dues, etc. I receive monthly updates about my rental, so I am always kept in the loop as to what is going on, never leaving me with questions. Joe Maggiore truly provides me with COMPLETE property management service. I have been so pleased with the service that Joe has provided, that I will be looking to use his services as my Property Manager and as my Realtor for the next rental property that I will be looking to purchase in the spring.

I contacted Joe after looking for a reputable property management company online. I was a first…read moretime home buyer who had landed a great job in California and had to move within a matter of weeks. Joe immediately wrote back to me, personally, and made time in the early morning to come out and look at the property. Being a first time home buyer I was also a first-time tenant. There was so much I did not know and many questions that come up along the way. Both he and his employees were incredibly accommodating throughout my many eccentricities. I would definitely recommend his office to anyone searching for a property management company.

Update to previous review. AmRes had a contractor come out to the house tonight around 6:30 pm and…read morehe did repair the A/C Unit. Am still very disappointed with the answering service because I feel that this all started with their lack of response. Thank you again!

The property I rented was in disrepair upon move-in, and getting repairs done has been a nightmare…read more Problems include: 1. Broken garbage disposal 2. Broken doorbell 3. Severe damage to bathtub finish 4. Broken garage door 5. Broken sink stop 6. Broken outlets along the south wall of the kitchen 7. Broken glass throughout entire yard, including at least 1 window and multiple beer bottles. 8. Garbage in back yard, including: - large bucket of old paint - rusty spray paint cans - large pan of old oil - plywood - cigarette butts 9. Broken dishwasher 10. Broken outlets The quality of the neighborhood is also terrible, and was grossly misrepresented by their leasing agent. Please save yourself a HUGE HEADACHE and rent from someone else!