We are currently going through the application process for a rental with Mark Brower Properties…read more Their staff has been very responsive and has maintained communication with us through the entire process. Thanks Avril for all your help! We look forward to renting with you!

This is my second time leaving this company a bad review. The gas to my rental was cut off because…read morethe of my neighbor, when I called the people at Mark Browers they agreed it was ridiculous, I didn't receive a call back, so I called them back, and I was told their hands were tied. So they had an answer waiting for me I just wasn't important enough to call back. There are planning to leave me without Gas for over a week meaning I have no heat in the lows of 45 degree weather, can't do any laundry, can't cook any food, don't have any hot water. This is how they will leave you if you rent from them. Save yourself the trouble and find literally any other company. I've since asked for a rent reduction for the days I won't be able to live in the home, but as usual like every other time I call or email, I have no gotten a response.

Working with Mike and the entire Denali team was great experience for both my wife and I…read more throughout our time renting from them they were quick to respond to us and very helpful with any and all issues. during our move out Mike was a direct and friendly line of communication that I relied on heavily to make sure that the process was seamless and positive for all parties involved, he made sure to take my families quality of living in to account when showing the property and gave me great direction on what needed to be done. thank you Denali. The Watts

Absolutely worst place to live!! They will not fix anything that needs to be fixed. They fail to…read moretake responsibility, and have the worst customer service ever! I have had many health concerns of black mold, rat droppings, and water leakage, and they failed to address any of those concerns. They do not care about your health and only care about your money! Do NOT stay here! You've been warned!! Oh, and they are known to make fake accounts and post 5 star reviews to try and dilute negative reviews that are from REAL tenants! I am disgusted with Denali and need to get banned from the health department!

Have a couple income properties. A.J has been managing them and…read more able to secure tenants and will address all concerns in a timely matter. Fees are reasonable and service is good.

Upon moving in we experienced a few issues and the owner of the rental property took his time with…read moregetting the issues fixed. We are talking months from major to minor fixes and yes keep your text messages and emails as proof always. Every issue that arises, you are the " technician" your job is to solve the issue. Not actually rent the property and pay on time. Why does it take weeks to send out a technician to fix anything? Yes, we had scorpions in the beginning when we first moved in we mentioned it and all they said, was " tenant is responsible for pest control. " Terri Young has her days, some days she is nice and pleasant other days she is a bit dismissive. She does try to resolve the issues, but whoever is over the maintenance line is going to frustrate you. Again expect to be the handyman or technician. They ask for you to be the technician/handyman so you can try and figure out the issues of the maintenance request. Versus just sending out a "licensed " technician in the first place. Not sure how this place received 4 star or higher when issues arise and they throw the issues back on the owner either not responsive or taking forever to respond. Only rent from this property management company if you have not found any rental properties at a cheaper price. Nightmare on Stratton Street coming to a neighborhood near you.

Brandon Boxrud at Apartment Hunters managed my rental townhouse in Chandler for more than 10 years…read morewhile I lived out of state. It can be frustrating and worrisome to be a property owner when you aren't anywhere nearby, but I had total trust in Brandon to take care of things. He led a few renovation projects for me and was always able to get good tenants in quickly. When it came time for me to sell the place recently, I turned to Brandon, who is also a real estate agent. He again managed some reno projects to freshen up the place for sale -- all without me having to come to AZ. The townhouse sold within a week of it going on the market at a very good price, better than I'd hoped. I had to pay a commission for Brandon's services as a real estate agent and an additional commission to Apartment Hunters, since he was working in that capacity. It was a little pricey but I felt it was well worth it for me to have peace of mind and not have to worry about doing any of the prep work myself. I'd recommend Brandon to anyone in the Phoenix/East Valley area needing property management services or real estate services.

This company managed a rental house in North Phoenix in Middle Vista, the rental house has had…read morenumberous compliants, they refused to listen to HOA fines, and compliants. Never notified the owner, Tenants moved out and left a pile of trash that has been sitting in front of the house now since Thursday. It is leaking chemicals, spoiled food and now maggots. The house is totally destroyed by this tenant who the police has been called 8 times on for various violations. This home owner, sadly, is in for a serious shock at the amount of money it is going to cost to totally renovate this home that is less than 1 1/2 years old. Sadly, I feel they absolutely did not screen these past tenants who by all accounts it was a drug house. Neighbors have tried to contact this company and they won't even acknowledge our concerns.

We used the property management services of this company for 5 years for our house in Gilbert. Our…read moreexperience was positive. Zen Rent was able to find us renters on time They did good work providing comparables, provided annual inspection reports of the property. Special shout out to Bailee and Ella who helped us throughout those 5 years and also towards the end when we sold the property.

This company has to be the worst rental company ever. They lack in many areas. Emails go unanswered…read morefor weeks, work orders take months to get resolved. Our lease was ending and for months I asked to renew the lease I kept getting the run around and then 19 days before lease was up I received a 30 days notice. But was expected to be out in 19 days. Had house/yard professionally taken care of and they still charged for both! It has now been 45 days since we have moved still haven't received our deposit back. Was told it was mailed three weeks ago. Still trying to get in contact with them and all emails and phone calls go unanswered. I would stay as far away from this company as possible. Many people on here seem to have the same problem. The worst rental company who completely screws people over! I just want to know how they sleep at night knowing they do this to so many people!!

Laura was great. Very knowledgeable, took the time to answer all my questions and concerns. I feel…read morevery relieved to have her manage my property. she took the time to assure me I was comfortable in my decision. Very prompt in answering questions and returning phone calls.

Laura has been managing more than 30 units for me over the past 5 years and has been providing the…read morehighest quality property management services. Do not look else where for management. Tenants and landlords alike will have a great experience dealing with copper wren. She is extremely responsive and will work to save money where possible for landlords while maintaining the high quality service for tenants.

As of May 30th, Arrow PM has not provided an itemized list of deductions (A.R.S. § 33-1321) or any…read morecommunication regarding a security deposit that was over $2,000. The property was fully cleaned, cleared out, and keys returned exactly 30 days ago. Something should have be received within 14 business days. Don't do business with them unless you want to deal with their horrible property manager(?) / broker (?) Damon. He will only communicate via email, takes days or weeks to reply to emergencies, he will insult you by calling you names, and move you to a month to month lease for requesting things more than once, even when he takes weeks to reply. Never in my life have I seen a property management company run so unprofessionally. If you're looking for a property in AZ, you're better off going to one of the thousands of apartment complexes or houses owned by larger companies. If you have low credit or low income, they will only rent to you because they know you do not have the means to sue them later. The quality of Arrow Property management is reflected by their employees and website, trash.

This is the POOREST EXCUSE of a management company EVER! Damon only does business by emails, which…read moretake him 3 weeks to answer when / if he decides to respond! No phone number, doesn't do a thing to help tenants with repairs, etc. Automated emails saying rent is late even though it was paid on the FIRST of the month! Horrible!

I would like to say something about jerry... I rented from…read morethis company for 10 years.. Sometimes things dont work out but Jerry has a very kind heart and soul... I was worried as a single mom and he did his very best for me. There a great company! Please rent from them! Jerry is kind and has a big heart which im thankful! Thankyou jerry for the 10 years of knowing you. ‍ shauna

Would like to start off saying I had no issues with Yvette and I thought the company itself and it…read morewas just their shady lawyers, but after speaking to Jerry on the phone, I can be another witness to this guys unprofessionalism. I applied for this property. I submitted my ESA letters from my LCP who I've been seeing for 6 years via telemed sessions and never had a problem with the ESA part. Their lawyers denied my letters and I was then requested to use their provided form if I wanted to continue trying to get them approved. I was approved for the property, pending the dogs and I was told not to do the deposit yet until we submitted the form. I had my LCP fill it out and we submitted it. Today I got a text stating they're still waiting but because I failed to pay the deposit, they went ahead with another application. I called and talked to the woman I've been dealing with and it was agreed upon that I would pay the deposit now, we'd wait on the outcome of the lawyers and if need be, I'd pay the $1000 for the dogs and an addendum would be added that if I got the lawyers decision overturned, I would be refunded. I got told to hold off for a few as the broker wanted to take a look. I get an email that my account was deactivated and I called in to find out what was going on. He answered the phone on speaker and yelling. I explained who I was and I was inquiring why and what happened. He told me that "YOU KNOW WHY" and I said no? "BECAUSE OF YOUR ESA!". I questioned if he was denying me because of the dogs because that's illegal. He stated again that "YOU KNOW WHY". At this point I took this as him accusing me of lying and falsely claiming my dogs are ESA. I continued to try to point out the legality and it not being legal as they are, my LCP is licensed and everything. He just kept telling me to calm down and to email him because he was done talking to me and that I was lucky that he refunded me my application fee. The guy is very unprofessional and I took his verbiage on our call as accusing me of lying and about my mental health that if it wasn't for my dog, I probably wouldn't be here now, being discriminated against. He went on about how he loves it when "people play lawyer". I wasn't playing lawyer, I know know my basic rights under this particular law. I'm also capable of reading on the AZAG.gov website stating denying someone because of an ESA is illegal - reading doesn't take a law degree. I really don't care if your scummy trio of lawyers used to have a judge in their midst. Doesn't mean zilch on my end. Just shows that you try to scare people into not challenging you because you think you have the law on your side when you really don't. Keep in mind that neither Redhawk or their lawyers will give an explanation to how they're not breaking the law by denying an approved application otherwise because of the ESA. To receive this reason, you must pay $75 that their lawyers charge them to give, to which they pass on to you and think that justifies an illegal action. I contacted my companies EAP and am in the process of being paired with a lawyer for their discrimination and would recommend others to stay away from them. Message to Jerry: I had reservations from moving forward with your company from the start with the BS sales tactic I got when I called about the code not working, but was advised to calm down and give you the benefit of the doubt. My instincts were again proven right. I have 3 triggers that will get me worked up. 1. calling me a liar 2. attacking my dogs - especially Brodo and undermining how important he is to my well being 3. seeing people treated unfairly or wrongly, which I've read nothing but that from you and your scumbag law firm. I'll admit some of those people are probably in the wrong, but I experienced enough of you to know which ones are telling the truth to realize you're no saint. You got a BINGO - congrats! What you're insinuating about my letter and my dogs is an act of fraud and if true, I could be held accountable for it. So here's an idea; report me as I have you. Let's see which of us broke the law with my application.

Horrible experience with this broker. Robert has been a nightmare to work with! The following…read moreexperience was had. - Intimidation techniques -Threats of eviction when something doesnt align - Only reachable during small windows of time during business hours about 3 hours a day. - Shows up to property unnanounced I'm very confused by all these 5-star reviews because my experience was not of that kind of service the duration of our 36 months leasing. Robert is flat out rude. Some maintenance requests never got dealt with. Robert made me pay $75 upon move out for a pocket door that was damaged when I took posessions of the home (and advised him about that but never got fixed due to him telling me its cosmetic) Grateful to be out of that lease and into a new one with a much better property manager. Stay clear if you want a good leasing experience.

Robert Mitchell provides consistent support to owners of rental properties. Robert has managed my…read moreproperties for over four years. He's the best property manager I've had and I've had over ten property managers.

This park is well taken care of with lots of activities to keep one busy. There is a daily band in…read morethe Courtyard with a bar and grill in operation.

Nice amenities and nice people. Great location. It can go a long way having a unit in a good…read morelocation.