Hold times 1-2 hours .Rudest staff ever!!! Even downloaded app purchased $5,0000.00 dollar sleeper…read moretrain ride ( a suite on AmTrak) only 1/4 of rides show up.Where's the rest? Call AmTrak for help during business hours.ALL rudeness & no help! Mist of the employees have never even been on a train! Impossible to get general food menu. We would like to know what we will be forced to eat for 7 days.No wonder all Americans go by Plane not train. Online chat on app even worse! Traveling from New York NY to 800 Alameda Los Angeles.Not really relevant all intetactions over thr phone yet yelp said Orego.Not on the West Coast, yet. U cannot purchase train tix at AmYrak must do on the phone only.Frustrating alof of bad hires, we read other reviews.Even worse! Yokes. Guest Relations fix yo people! All unhappy.

I'm glad they lock the drug users out of the bathroom so ticketed passengers who happen to be…read moremenstruating women can sit in a pool of their own blood ahead of boarding the train - as the code for the bathroom can be given to you by the nonexistent agent behind the constantly closed front desk :)))))) No other nearby bathroom, had an emergency, now I'm a biohazard. Thanks for the clean bathrooms though I guess. Wish I could have accessed it!!!!

I know taxis feel like a thing of the past but believe it or not they are cheaper than Uber/Lyft in…read moresome cases. I worked with Billy to set up a van to and from Mt Angel Octoberfest this year from Salem. We had a great experience with this company both rides and it it saved us a ton compared to the ride share rates.

The Willamette Valley Cab Company is the worst taxi company I have ever had the displeasure of…read moreencountering. I just moved to Salem, OR in early May, 2022. I scheduled a pick up at the Amtrak station far in advance. My train was delayed. WVYC was unable to accommodate the change for a new pick up time. Rick, the supervisor, was very rude and and rigid and unaccommodating. They made me wait THREE HOURS at the Amtrak station in the evening all by myself in an unsafe situation. When I called Erin, the owner, the next day to discuss she became very rude, defensive and hysterical, banning me from WVYC. It seems to me that a change in pick up time should be routine for any taxi company. These people completely fell apart at something so routine. I do NOT recommend WVYC unless you want your taxi company to abandon you after 30 weary hours of travel time and then put your safety in jeopardy. Thumbs down to WVYC!

A little late on our review, but we highly recommend this service! We live in Hillsboro and the…read moredrive to the airport is the last thing we want to do when we are coming and going from a long trip overseas. Sam was punctual and knew all the best ways to get around Portland traffic.

Sam was super kind, punctual, a safe driver, communicative, and professional. Will be calling again…read morewhen I need a ride to PDX!

This was the perfect cab experience. Communication was…read moreprompt. The driver was at my home right on time and texted me. He took the best route, and drove quickly and competently. He was courteous and smiling, but there was no small talk, which I appreciated. He made me feel comfortable and safe. It was a short trip, but he did not complain or remark on that. Please note that I called the main number and at first got a recording, then was contacted after I hung up; perhaps dispatch is automated now. I am sorry I didn't think to get this gentleman's name; I would prefer to work with him again.

I seriously believe that a driver is taking advantage of my elderly mother. I believe he over…read morecharges her every time and not by 20 or 30 dollars, im talking 50 to 100. Plus I dont believe he is reporting her rides simply because the amounts he charges her makes no sense. When my Dad, her husband, passed he had a huge collection of colognes the she gave him and he should not have accepted it. I dont know what to do.

Aaron has always done a terrific job of getting me from my front door to PDX in plenty of time. He…read moreis personable and a pleasure to ride with, drives safely and efficiently and drops me off right at the curb of the airline I'm using.

We heard about these guys from a friend of ours who really liked their service. On Wednesday, hubby…read morehad an opportunity to try them out to get up to PDX. He scheduled a 1:15pm pickup for his 4:30 pm flight. Nexus had to change the schedule and picked him up at 12:30 pm instead, which turned out to be fine. They emailed and texted him ahead of time, so their communication was great. I think we'll be skipping our normal shuttle service and using this one. It's a smidge more expensive, but you're getting door to door drop off with a smaller business owner, which we love to support when we can.

Best rates Comfortable and clean van…read morePleasant driver On time pick up Will definitely use them again

I was in Detroit and was helping my daughter coordinate a shuttle from PDX to a residence in…read moreSeattle after a canceled flight in NY. I found Portland Express Shuttle which is a second business of Rose Shuttle. Alan was so very kind when I called him. He said Relax, Mom - I will pick them up and they will get to Seattle. My daughter said the driver was "fantastic and very lovely". These days it can be challenging to know you're dealing with a legitimate business. I can't say enough about Alan and his reassurances. Everything went so smoothly from pickup to dropoff. Thank you!!! Highly recommend!!!!

You guys have been my go to whenever I call a cab for folks without Uber, Lyft, etc. I've never…read moresent you with someone puking or anything ridiculous because I get it. I frequently tip, even when someone happens to get a different way to their destination. I think it has been 3 years or more now that when I call for a ride, it doesn't show up at all. Like, 15 minutes late I call back to confirm, y'all confirm, and then still don't show up. So tonight I called y'all, you didn't show, called to confirm, y'all confirmed, and still didn't show(3hours earlier). 20 minutes ago I saw one of your taxi cabs park in the middle of the road with passengers screaming out the windows, then turn around illegally and speed off. What's going on???? Not wasting my time again. Genuinely concerned at this point for anyone who does get a ride from this company.

Horrible service. My elderly disabled mother ordered a taxi. It's freezing cold & raining. It…read moredidn't show up on time. I called to see what the hold up is and the manager was extremely rude & unprofessional. She said it's shift change & it would be another 20-30 minutes. They didn't bother trying to tell my Mother who had been freezing outside soaking in the rain that there backed up & changing shifts so basically unavailable. You have one job...get it together. Avoid this business. The manager also stated they have "a bazillion other calls" so they can care less about my Mother. Absolutely disgusting.