I recently had the occasion to utilize SP Appliance's services for several appliance concerns…read morewithin my home, specifically regarding our clothes washer, the ice maker in our freezer, and our stove. Their communication throughout the entire process was remarkably prompt and efficient. The technician who attended to our issues was very friendly and successfully resolved two out of the three problems we presented. Regarding the remaining issue, he was forthright in explaining that the repair cost would have amounted to approximately two-thirds of the price of a new appliance. This level of service was greatly appreciated, particularly given the inconvenience that malfunctioning appliances can cause. While not every problem was ultimately fixed, their dedication to addressing the issues was commendable. The timely communication was certainly a positive aspect of their service. I would consider engaging their services again for any future appliance requirements.

Saved the day AGAIN! Peter came out and fixed my shorted circuit breaker after the power outage…read moreoverloaded the oven circuit. On time, diagnosed the problem, came back with the part and fixed it in under 10 minutes. NO ONE can do the job better. I'll keep calling back for all of my appliance and electrical needs.

We had an amazing experience purchasing a new Speed Queen TR7 washer from Team SoCal. Lilia and her…read moreother team members were super helpful and kind, and they offered us a fair price for an in-demand product. Turns out that was just the start. They squeezed us in for a next day delivery, which we needed after a long family trip as the dirty clothes had pilled up! Rudy and Giovannie performed an excellent delivery, installation, and test. They were efficient with their time, and knowledgeable about the machine. They took care of our home the way we would ourselves. We love supporting local family businesses as much as possible, and Team SoCal will definitely be our first stop for any upcoming appliance purchases!

Seeing the building from the outside; decent; but once you walk in; a great amount of appliances…read more Not just any appliance but brand appliances, sold in sets, individuals, and at a hell of a discounted price! My wife and I were only looking for a front load washer with great cu ft, since we have a big family. We were approached by the American Sweet Heart (Marcos). He went above and beyond to not only on trying to sell but asked the right questions and was very friendly and NOT pushy like lots of typical sales people. He heard our demands and met them by giving us different options that fit our budget. Branded options if I didn't say... Original prices were mod to high but they offered a hell of a discount I couldn't refuse and still walked out with an affordable cost including the delivery and installation. It was such a great experience and cost that we decided to buy another fridge and return the previous one we bought from a different company/vendor; saving us money and having better performing branded appliances. Bought brand new too! Marcos and the owner were absolutely stunning! Thank you guys for the great and awesome experience. I will certainly be coming back when it's time to upgrade on other appliances! Hope this helps fellow Yelpers!

One of the Best Customer Service Experiences I've Had in Years…read more Every once in a while, you meet someone who reminds you that genuine kindness and honesty still exist. That's exactly what happened to me at Pro Appliance in Buena Park. I was simply driving by when I noticed the store and decided to walk in. I had no expectations at all. Within minutes, I realized I had found something special. The store was spotless, organized, and full of quality appliances, but what truly made my visit unforgettable was Christina. From the very first moment, she welcomed me with a smile and treated me with so much kindness and respect that I honestly felt like I was visiting family instead of shopping in a store. She took the time to answer all of my questions, never rushed me, and made sure I found exactly what I needed. Thanks to her, I purchased a beautiful 10-cubic-foot refrigerator in excellent, like-new condition for only $150. I returned today to pick it up, and everything was exactly as promised. In today's world, it's becoming harder to find businesses that genuinely care about people instead of just making a sale. Christina reminded me that exceptional customer service, honesty, and integrity are still alive. That meant more to me than she probably realizes. This is a genuine review from my heart. No one asked me to write it. I simply believe that wonderful people and honest businesses deserve to be recognized and supported. Thank you, Christina, for your kindness, your professionalism, and for treating me like family. Experiences like this are never forgotten. I recommend Pro Appliance in Buena Park with complete confidence. If you're looking for quality appliances, fair prices, and customer service that comes from the heart, this is the place to go. I wish I could give more than five stars because they truly deserve it.

I've been trying to reach you guys for several months now regarding a $1200 stove oven i bought…read morefrom you guys. We started good and had me write a review when I bought it back then and noted that my purchase is under warranty as what the receipt says too but Ive been ghosted and have not gotten a reply on a faulty oven that was sold. The oven has been making squeaking sounds and has a faulty fan from the inside making the oven not suitable for use due to the sound it makes and feels like exploding. Ive deleted the last review I did on you guys and attached text of me trying to reach you, please reply Mike and staff you guys have my information and number. I just want my stove fixed.

I called many vendors and immediately got a bad feeling with each of them. Robert on the other hand…read morewas very attentive and willing to work with me. He was honest about his availability and provided great customer service. He walks you through what he's doing and shows you what problems are identified. Will use Robert's service for future appliance needs.

Robert is an amazing man!!! He was diligent about getting my LG top load washer cleaned. My washer…read morewas filled with gunk!!! He took his time and was patient , because I didn't have an outside water hose for him to work with. But he improvised and was able to complete the job. I felt irritated that I had to spend money on a 12 month old washer but that is the cost of doing business. Once he opened the agitater I understood the task!!! I could not use my machine in that condition, my clothes had black gunk on them after I would wash them. I am very happy, money well spent. He also advised on how to keep that gunk from accumulating in the future. Use very little detergent, about half a cap.

We received great personal service the moment we walked in. There was not a huge selection of…read morerefrigerators, but enough to choose from in the size we needed. The price could not be beat! Our new LG fridge was delivered and set up the next day, and they hauled away the old fridge as well. We could not be happier with this purchase! The whole experience was very positive from start to finish!

Our fridge went out unexpectedly, so my mom and I had to find a replacement fast. We came into this…read moreappliance store late on Friday night, right before closing, and I cannot say enough good things about the experience. The store was fully stocked, clean, and easy to shop. Eric helped us right away, and let me just say he is extremely knowledgeable and so personable. There was zero pressure, just honest answers and efficient service. It took us about 5 minutes to pick the fridge we wanted, and another 5 minutes in the office with Eric to go over delivery details. That was it, in and out in about 10 minutes total. Delivery was just as smooth. For reference, delivery was $50 and haul away of the old fridge was $35, which is incredibly convenient and reasonable. Our new fridge arrived the very next morning, and Steven, who handled the delivery, was amazing. He hauled away our old fridge, set up the new one, and even connected the water line for the ice and water. He was professional, helpful, and made the whole process stress free. From start to finish, this experience was efficient, honest, and reliable, exactly what you want when dealing with an appliance emergency. This is officially the only place I'll shop for appliances moving forward. I highly recommend checking here before going to the big name retailers. & only if they don't have what you need would I even consider looking elsewhere. So convenient, so honest, and so reliable. Highly recommend.

Had the pleasure with working with Carol today and she provided amazing service! She took the time…read moreto find the best appliances and deals for my dream kitchen. She was thoughtful and thorough by going line by line to ensure we weren't over charged. She made herself available by phone or email should I have any last minute changes and I appreciate how kind and patient she was.

I've been shopping at Howard's for appliances since the mid 90's. My girlfriend ordered a new…read morerefrigerator for my house because the old one is 30 plus years old. She shopped around all over the place both online and in store before finding the refrigerator that she wanted at the best price. Delivery and removing the old refrigerator are offered and appreciated by Howard's. They won't connect the water line for the water and ice maker, but i can do that myself. Great price, good value, and fine service. I'll continue to shop at Howard's in the future.

Everything went extremely well! I'm a returning customer and very happy with Tim's customer…read moreservice, knowledge, and technical skills. I initially called on AT Appliance in 2020 to service my refrigerator motor. When my refrigerator was leaking water this time (6 years later) I found my previous receipt of service and called AT Appliance again. They were very responsive and scheduled me for next day service. Tim called me before his arrival and was able to repair the leak and also returned today to replace the water dispenser part that I requested. Looking at my previous receipt from 2020 it turned out Tim was the same technician that helped me back in 2020. I was pleased to realize this and also to experience the same quality work that was done back then. Tim really went above and beyond to deliver reliable quality service. His work is honest with transparency, clean and organized. I appreciate reading reviews of other customer's true experiences and wanted to make sure to write this review to share with others that are looking for a creditable appliance service. I highly recommend Tim's service.

Alex/Tim responded within just minutes of my request on Yelp to fix our old dryer that stopped…read moreheating. They were polite, professional, reasonably priced, and very patient for payment (our fault hehe). The -1 star is only for the fact that the correct diagnosis was one that chatGPT suggested (a faulty coil) as opposed to their more expensive original diagnosis of a faulty valve. Thanks AI! This is the second time we've used their services and will continue to do so, as alas these older but more reliable machines of ours are starting to show their age.

I had an issue with a GE PFE29. Turns out the power inverter to the compressor had broken, so the…read morecompressor itself was not able to function and the fridge/freezer were not staying cold. I called around on Saturday and Philip at PKC was the only one who was able to make it there on the same day. He was responsive to both call and text. I suspect that the Yelp area is not quite accurate, since Philip mentioned that he covers over into Norwalk as well, but certainly on both sides of the LA and Orange counties. He estimated that he would arrive between 6 and 7 PM, and did so at 6:45 (still in the time window). During the visit he was very direct, no-nonsense, quickly identified the inverter issue, had a replacement part on hand, and was able to install and confirm functioning in about 45 minutes. The final cost was $350, in line with his estimate, and a bit below some quoted prices I got from other vendors. I was quite satisfied with the communication, ability to identify and repair the issue, and overall value. I have mentioned Philip to my neighbors in case they have an issue. Philip is able to service other appliances (except for AC units, though he knows someone else who specializes in that).

Quick friendly service, no nonsense Work…read more Gentleman came asked what happened and repaired the dryer quickly and efficiently