Had the pleasure with working with Carol today and she provided amazing service! She took the time…read moreto find the best appliances and deals for my dream kitchen. She was thoughtful and thorough by going line by line to ensure we weren't over charged. She made herself available by phone or email should I have any last minute changes and I appreciate how kind and patient she was.

I've been shopping at Howard's for appliances since the mid 90's. My girlfriend ordered a new…read morerefrigerator for my house because the old one is 30 plus years old. She shopped around all over the place both online and in store before finding the refrigerator that she wanted at the best price. Delivery and removing the old refrigerator are offered and appreciated by Howard's. They won't connect the water line for the water and ice maker, but i can do that myself. Great price, good value, and fine service. I'll continue to shop at Howard's in the future.

Unbeatable price and fantastic service! The store clerk Luna was very friendly, helpful while not…read morebeing pushy. They have a decent selection of home appliances. Most of their items are open box with very minimal cosmetic damages. Most, if not all, of their items are 50%+ off of original retail price. Everything is tested and functioned perfectly once installed! 100% recommend coming here if you don't mind the tiny cosmetic dings. Also, they have another location in Fountain Valley that has more selections. They're able to arrange delivery from both locations for one all inclusive $65.

This place is amazing. The prices are awesome. The service is awesome and the products are awesome…read more Remember the sears outlet with dings and dents that's what this place is but my washer and dryer were flawless at 50% off they deliver they haul away they install whatever you need. I highly recommend them.

Howards went out of biz b4 my washer was delivered, but I still needed a washer. CTS came highly…read morerecommended bc they have been in biz since 1976, and it is owned by a Veteran. My late father was a Veteran, so I enjoy supporting Veteran owned businesses. Neil was super helpful, and they delivered the washer in a week. Secondarily, the same washer cost $200 less vs Howards. Contrast the foregoing with Howards who didn't deliver the same washer in 6 weeks, and didn't communicate via email or phone. In addition, CTS doesn't nickel & dime you like the other appliance stores. They don't try and sell you an extended warranty, nor charge you for delivery, haul away or for new hoses. The installation guys were on time, polite and efficient. All of the foregoing was a nice surprise. Doing biz w/ CTS was easy and pleasurable. When my other appliances need replacing, I'll be sure to come to CTS first.

We shopped around and did our due diligence about what brand dishwasher would be right for us…read more Several family members have bought appliances at CTS so we visited their store. All of our questions were addressed and we felt we were getting informed answers and helpful information. Ordered our dishwasher and delivery was scheduled in a timely manner. The installation was seamless and the installer was friendly and professional. I would highly recommend this company for all your appliance needs. Fair pricing and great service.

This is a super good hookup if you want speed Queens…read more Speed Queens are the older way to go and this place is the only place around here that has them. I would buy from them again but I bought a speed Queen so sadly it will last a lifetime.

I love this place Sean does what he says he's going to do…read moreand helped me out in 2 emergencies... good prices too I am now having him replace my mom's washer in Long Beach, he recommended the Speed Queen (which he also got for me and it is the BEST washer I've ever owned)... anyhow, he has done right 100% of the time so I just wanted to post this to promote a good business.

Rudy and Giovanni helped install perfect. Easy and fast! Great company! Smooth and fast process!read more

Very helpful and very kind, Marcos helped us, speak both English and spanish and gets straight to…read morethe point helping you find exactly what you're looking for, prices for new and out of box products are very reasonable. Great experience coming here after looking everywhere else!

One of the Best Customer Service Experiences I've Had in Years…read more Every once in a while, you meet someone who reminds you that genuine kindness and honesty still exist. That's exactly what happened to me at Pro Appliance in Buena Park. I was simply driving by when I noticed the store and decided to walk in. I had no expectations at all. Within minutes, I realized I had found something special. The store was spotless, organized, and full of quality appliances, but what truly made my visit unforgettable was Christina. From the very first moment, she welcomed me with a smile and treated me with so much kindness and respect that I honestly felt like I was visiting family instead of shopping in a store. She took the time to answer all of my questions, never rushed me, and made sure I found exactly what I needed. Thanks to her, I purchased a beautiful 10-cubic-foot refrigerator in excellent, like-new condition for only $150. I returned today to pick it up, and everything was exactly as promised. In today's world, it's becoming harder to find businesses that genuinely care about people instead of just making a sale. Christina reminded me that exceptional customer service, honesty, and integrity are still alive. That meant more to me than she probably realizes. This is a genuine review from my heart. No one asked me to write it. I simply believe that wonderful people and honest businesses deserve to be recognized and supported. Thank you, Christina, for your kindness, your professionalism, and for treating me like family. Experiences like this are never forgotten. I recommend Pro Appliance in Buena Park with complete confidence. If you're looking for quality appliances, fair prices, and customer service that comes from the heart, this is the place to go. I wish I could give more than five stars because they truly deserve it.

I've been trying to reach you guys for several months now regarding a $1200 stove oven i bought…read morefrom you guys. We started good and had me write a review when I bought it back then and noted that my purchase is under warranty as what the receipt says too but Ive been ghosted and have not gotten a reply on a faulty oven that was sold. The oven has been making squeaking sounds and has a faulty fan from the inside making the oven not suitable for use due to the sound it makes and feels like exploding. Ive deleted the last review I did on you guys and attached text of me trying to reach you, please reply Mike and staff you guys have my information and number. I just want my stove fixed.

Highly recommend Dave's Appliance Warehouse! Shany was there to answer all of our questions. She…read moreput a refrigerator on hold for us for the day so we could make sure it was going to fit. We bought a beautiful Frigidaire refrigerator that has a couple dents in the side for a deep discount and then found a used Kenmore front load washer and dryer set. Because we bought 3 appliances the discount was even greater. Delivery was $150 to Long Beach. The delivery guys Luis and Alex were so careful and gave me time to clean up behind the old washer and dryer before bringing in the new ones. They had to take a door off to get them in the laundry room but put it all back together. They moved the old refrigerator into the garage for us and took the old junk washer and dryer as well as an old dishwasher with them. Satisfied customers!

...this place is HUGE and I met the nicest, most knowledgeable sales lady, Stephanie W…read more New Speed Queen "old school" commercial washer & dryer will be delivered Thursday! Delivery, hook up & removal of my old washer & dryer was only an additional $100... Thanks to my plumber for this awesome tip! FYI... there is a small section of this store which is NOT "open box" discounted. Most items are 40% off due to overstocked or small dings or scratches. Plus, the more you buy, the more the discount (so I'm told) ... it would be in your best interest to check out Dave's if you're in the market for an appliance, or two...

Great direct sales! No upsale! Direct and had what we wanted! Recommendations for install was…read moreterrific!

Here's a shoutout to Joshua Wilson, the plumbing manager! He quickly researched our past…read morepurchases and found a drink faucet that matches our kitchen perfectly. A great experience.

They were very nice and seems like professional. However, all of their products are not covered by…read morefactory warranty. As their requested, I paid $1,000 cash to purchase refrigerator and I found out that there's only $100 difference with Best Buy. Three months later, refrigerator had problem to make ice. When I tried to get warranty service they provided, it took so long time to get confirmed because of inquired paper works. Even if the repair order was confirmed, there were $99 deductible on each order. They said they would cover deductible, but never heard from them after. It is NOT a good idea to shop here. Better get new fresh product with factory warranty.

Very nice salesman. He was really helpful and not pushy and gave me a lot of suggestions on picking…read morethe right refrigerator for my family. I wanted a quality one without paying too much. He's a got a really good selection of appliances that I think is a fair price. Overall, a great experience.

This is the absolute friendliest Home Depot that I have even been to. Stopped in to buy moving…read moreboxes, and must've been greeted at least 10 different times. As for the store itself, it's your usual Home Depot set up. Nothing special about, as they all the same. But this location gets 5 stars for being so welcoming. Especially when they have to work in a holiday. Thank you Home Depot for providing excellent customer service.

Literally the worst customer service experience I've had…read more I went in to return a few items. I didn't have my card with me, but I did have my receipt. I requested cash back for the return, and the cashier told me they couldn't do it because they didn't have cash in the register and would have to get it from the back. I asked if they could get it, and instead I was told to go to a different store. I asked to speak with a manager, and as the manager was coming over, the cashier suddenly started processing my cash refund. I didn't come in upset, but that situation was frustrating because they lied, instead of simply trying to help. When I spoke with the manager, Jason, he was being dismissive instead of trying to understand the situation. He kept repeating, "Well, you have your money, right?" rather than addressing the service. I asked for a business card or contact information for someone above the store level, and I was told they didn't have anything available. One that's unprofessional. Two I don't know if that was true. My issue wasn't the return itself. I got my money back. My issue was the lack of professionalism and the way the situation was handled. Good customer service means communicating honestly and treating customers with respect. I understand retail can be stressful, but being rude or dismissive only makes a simple situation worse. They were being rude and egging me on of course I'm gonna be upset.