Deep scalp cleansing and care was exactly what I was looking for. I appreciated being able to focus…read moreon that without adding anything else to the visit. It felt like a simple, pleasant choice, and I left feeling happy with the experience. It was amazing I highly recommend!!

I came to Zen Scalp today for the VIP Scalp Treatment and added the hair mask and facial, and it…read morewas by far one of the best experiences I've had. My therapist, Connie, was absolutely wonderful. She was incredibly thorough, patient, and took her time with every part of the treatment. I've been experiencing hair loss, so I especially appreciated how carefully she walked me through the scalp analysis. She actually helped me look closely at what was going on with my scalp and even let me take photos from the analysis tool so I can bring them back to my doctor. I spent a few hours there and never felt rushed. It was relaxing, informative, and honestly felt like such a treat during a time when dealing with hair loss can be stressful. The scalp treatment, hair mask, and facial together were amazing. I would absolutely come back, and I highly recommend asking for Connie. She made the entire experience feel thoughtful, personalized, and genuinely caring.

This is my 4th time coming to H20 Head Care, second time coming to this location! I booked my appt…read moreahead of time for myself and one of my friends as a birthday gift outing, there were no issues being able to schedule both at the same time which was really nice that way we didn't have to wait for each other to finish. Parking is out front, the spa is tucked in the corner of the plaza with a quiet calm indoor setting. Loved the foliage decor hanging from the ceiling. The spa room was clean, professional, & ready for us upon arrival. We both received the beginner hair head care since it was my friends first time and over a year since I last went. The service was amazing, total relaxation and such a nice calming vibe. Seeing the zoomed in view of my scalp with their special camera is always so cool to see. I'm able to adjust my hair wash routine per their recommendations so that's helpful too!! The massage was a relaxing, with the hair scan and the hair care happening afterwards. Everything was wonderful, my hair felt so light leaving the spa. The head massage, scrubbing, was fantastic and the products smelled so nice. I'm over due for a hair cut but wanted to come here first to get my hair deep cleaned and wow, I feel brand new. I can tell my hair & scalp gets healthier after every visit because I can see what my scalp health is like and make life adjustments. This has helped my hair growing long and strong. I actually came about a month before getting married too, it was the perfect hair reset before the big wedding day! Iseriously cannot recommend this service or place enough. The blow dry at the end left me feeling so renewed, such a sweet way to spend time with my friend and also get our hair in tip top shape! All the hair specialist professionals are so sweet and professional, very attentive to our needs and make you feel taken care of. Will definitely be returning for my future hair care needs.

The scalp images they show you are real. My sister barely had any buildup, and mine had hella LOL…read morewhich totally checks out since she actually takes care of her scalp and I... don't lol. I could definitely feel the difference after the appointment. Normally my scalp feels itchy/oily the day after washing, but I didn't feel the need to wash my hair again until two days later. Each room is private and only fits one person. I did the beginner head care, which starts with a back massage over a thin blanket. Definitely come without jewelry. They also massage your arms a bit. After a while, it turns into skin-to-skin massage, so your top will be off. They lift the blanket to cover their eyes (lol) while you flip over before washing your hair. The hair wash itself was amazing. The back-and-forth motion with what felt like a brush felt sooo good. I didn't realize you could be that rough with your scalp (in a good way). My only small wish was more neck massage, but overall it was such a great experience that it actually got me thinking about their membership. Everyone was super nice, relaxing music played the whole time, and they finish by blow-drying your hair. Bonus: they have a small parking lot too.

5/5 - Absolute Perfection for My First Head Spa Experience!…read more I just had my first-ever head spa experience, and I cannot recommend this place enough! I opted for the Full Detox treatment, and it was worth every penny. Here is why this place is a hidden gem: 1. Tailored & Educated Approach: I wanted to learn more about my hair loss, and the staff truly listened to my concerns. They took the time to educate me, explain every product, and give me a realistic guidance plan that I am absolutely going to use. (That said, if you just want to zone out and relax, I'm certain they'd accommodate that too!) 2. Next-Level Relaxation: The service was so incredible and luxurious that I kept falling asleep. They pay attention to the tiniest details, like asking if I wanted my feet covered and providing a perfectly weighted blanket. 3. Private & Cozy Atmosphere: It's a smaller space, but they utilize it beautifully. When a second customer arrived, they seamlessly transitioned us into separate rooms so the experience still felt entirely private and exclusive. 4. Zero Pressure: The staff is incredibly friendly and welcoming. Best of all? They did not try to oversell me on products. The pricing felt completely reasonable and fair for the high quality of service I received. If you're on the fence about booking, just do it. You'll leave feeling relaxed, educated, and pampered!

Really nice birthday treat for my friend!…read more We all had lovely head massages and treatments, good advice, and scary 200x photos of our scalp, eep. Really nice relaxing vibe here.

I booked the 60 minute scalp treatment service and it was amazing! Sarah was so friendly and…read moreknowledgeable. We started with an analysis of my scalp and then we started the treatment. It was so relaxing and wonderful to be treated with such care. I will definitely be returning again in the future.

Sarah was so great! We started with a deep analysis consultation of my skin and even learned some…read morethings about my skin that I never knew. She offered me 2 options to try out, so we decided to go with the peeling facial. She did warn me that it would sting a bit, but it wasn't extremely uncomfortable after it sat on my face for a bit. She was super careful and helped me ease my insane ezcema that flared up and it definitely reduced the redness and the need to itch even after almost a week of doing the facial and letting me use a treatment that helps with it. She was super gentle with the treatment, I would go again!

This is my fourth time at this place and I always walk away feeling good…read more They are attentive and super welcoming. They usually ask you what type of pressure you want: light, medium, hard. Im very sensible to light it is. They check in with you throughout the massage to make sure the pressure is still okay. The smell is amazing at this place. They use a variety of oils. Today they didnt ask me what scent I wanted but I believe they used Eucalyptus and I loved it! It is one of my favorites. The atmosphere is clean and calm. Music is relaxing. There is a restroom available if needed. At the end of the massage they give you either a cup or water or cup of tea. Today we even got a little snack, I believe it is called a Madeline. Parking is street parking. Usually not an issue. There is 2 hr parking around but they do not have their own parking lot, to my knowledge, which is okay. One of the things that stands out to me is their hospitality. Somehow I lost one of my socks today and the lady that did my massage took a few minutes to help me look for it. We couldn't find it but I highly appreciate them spending some time helping me look for my missing sock. We will be coming back for sure!

I had such a great massage. Walked in with horrible trap/ neck pain and unable to turn my head side…read moreto side and walked out being able to turn my head. I got a hot stone massage. The price was also great. Clean spa everything was great.

My first comment: go to this place and get a treatment!! Amazing. I'm not a massage guy or spa guy…read morebut OMG, I will be back. I have had serious challenges with sensitive scalp and dry scalp and they made my head feel phenomenal! The overall treatment was high quality, the materials they used were high quality, I have a sensitive nose for chemically based stuff and they used great products that smelled organic and intentional. The service was amazing the person who did my treatment was kind and man could she massage the scalp! They used technology to show you the before and after results and what a difference. Like a significant difference. The location was super clean and great Zen vibes! I highly recommend this place for any scalp situation. I went with my partner and she had a phenomenal time and outcome as well. What an absolute joy to have experienced this place.

I requested a 50 minute scalp scrub and massage. I had a Groupon and told them that I had this…read moreprior to my appointment which I imagined would probably impact the quality of my appointment and I was right. When I arrived to my appointment, nobody was there even though I was 10 minutes early, nobody was at the salon to greet me. After inspecting my scalp, the ladies insisted that I purchase a service and a serum to add to my package. It would cost an additional $50...I never agreed to purchasing this service. When I was done with my service and I was ready to leave they told me I owed them $50 and I owed them a tip.!!! They told me I could either pay with a credit card or a Venmo or Zelle. Long story short, be prepared to be pressured into purchasing additional services and tipping... even if you don't consent

I have been a client of Jen Yuki Olives for over 6 years now ... back when she was in San Carlos…read more If I could rate 6 stars, 7 stars, 8 stars, I would. Before I was a client of hers, I would only get facials once every quarter or once or twice a year. Now, I get them monthly because her facials are nothing like anything I have ever gotten before. Each facial is customized after she assesses my skin and talks me through her recommendations. Today, I had a facial AND a glycolic acid peel for the first time. She asked me every few minutes how it felt from 1 to 10. She was patient as my skin reacted from an 8 to 5 to 2. I love how educated she is and how she continues to learn about skincare and the European quality products that she uses on her clients. I have also bought the skincare line from her. It is high end and a little expensive (but aren't they all?), but they last a long time. Jen Yuki Olives is an amazing esthetician. She listens. She is thorough. She is gentle, yet her massage for the face, scalp, neck, shoulders and above the chest is strong and firm. She uses European quality skincare. She gives personalized care. You glow at the end. Overall, she is wonderful and I highly recommend The Zen Room.

Jen is absolutely amazing! Came here for the first time, and from the second I walked in the door,…read moreJen provided an amazing experience. She's super experienced, adjusts procedures and services based on your specific skin concerns/needs, and is very clear regarding what she's doing and its purpose. She also gives you a massage as part of the experience, and honestly, her head/face/neck/shoulders massage was one of the better massages I've received and I wasn't even expecting it from my facial! I spent over 2 hours at Jen's studio (I arrived to my appointment early and we started right away) and I not once felt rushed or like she had her eye on the clock/was anticipating her next client. Jen's slogan is "pampered beyond belief" and it's 100% true.

Was long overdue for a massage so I decided to try out Project Zen for the first time. The location…read moreis right off of Burlingame Avenue, there is street, metered parking all around, or a parking lot right across the street. Keep in mind if you schedule your appointment on Sundays, parking is free! I received a gift certificate for a 1 hour Deep Tissue Massage. When it comes to gift certificates, you cannot book your service through their website, so I decided to go in person to make my appointment. The lady who helped me was super friendly and made me feel welcomed. It was highly recommended from the person who gifted me the gift certificate to either book with Wendy, due to her pressure of really getting in those tight areas, or May, who was also really great. It just so happened May was available for the time that worked for me. The spa is clean, May came to greet me right on time, she asked me if I had any area's I wanted her to focus on, and checked in on me multiple times throughout the massage to confirm her pressure was ok. I never felt so relaxed and so comfortable. I would definitely recommend booking with May for your next massage in Burlingame!

Tried this place from ClassPass. Location is pretty nice and close to parking. Message itself was…read moreuneventful and not so memorable. I checked out the price after and don't find it worth the price... I likely won't come back again.