I have been bringing my clothes here for over 10 years. They have always done excellent work even on items I thought were hopeless. I recently brought In an expensive white jacket with stains. The owner took the time and effort to make sure it was not only cleaned properly but it looks brand new. We always get courteous and professional services. read more

very bad cleaners. worst in Irvine. the owner is not friendly and likes to waste peoples time.

I initially liked this place, but soon found out the customer service is truly awful. I brought an expensive blanket to be dry cleaned and it came back ruined (looked like it was put into the dryer, but who knows). They had cleaned it before and it came back perfect, but this second time was different. Clearly something happened to it during the second clean....however, like something straight out of a Seinfeld episode, the owner refused to admit that there was even a CHANCE that he did something wrong. He refused to even refund the money I paid to have it cleaned (only $20, mind you....not to mention the money for the cost of the blanket, which I think he should have paid too). The kicker was that the owner proceeded to tell me how I was an ungrateful customer who didn't appreciate the work he did (ruining my blanket!!). Needless to say, I won't be back. I recommend you avoid this place unless you want to risk being left without recourse after he ruins your stuff. read more

OK. . .I have given YES CLEANERS high praise before, but today beats all the stars I could give them! Last Friday evening, I was picking up a large dry cleaning order about 5pm. . .a busy time to pick up your cleaning. In the midst of friendly chatting, hauling my cleaning to the car back and forth, I left my Credit Card on the counter. Mr. Ahmed tried to catch me, then tried calling and I was out and about. Three days later, I'm missing my card and starting to panic. After checking my last transaction, YES CLEANERS, I called and they told me they had been keeping it for me. Whew! Off I went, & picked up my card with great relief! My deep gratitude to the Ahmeds, YES CLEANERS, for their honesty, integrity, kindness, good business practices & fabulous dry cleaning!!!!! read more

The one and only place I've been to in Southern California and I will only do business here moving forward! The gentleman at the counter, Najam, took great care of me. He was patient and went the extra mile to assist me in having my dress shirts and suit done up properly with a late notice! I asked if he could have my stuff done by a certain time, and everything he said matched!! I appreciate this type of business and word of mouth will travel!!!! 5 stars to the people at Yes!!!!!!!! read more

So my daughter ordered a dress off of Amazon for Homecoming. We were in a bit of a crunch for time.. ordered it Monday got an email that it was out for delivery on Wed, we were excited because we were expecting a sat delivery with the dance on Sunday. We open the box, it is a XXL cable knit sweater. Husband jumps on the phone, and through email gets them to ship another one out, for Saturday delivery. We get the "delivered" email, but I'm home and nothing is delivered.. back on the phone with Amazon, they say they show it delivered. About an hour later our neighbor from up the street comes over to deliver our package that they mistakenly delivered to them. Finally about 5:20pm Saturday night I have the dress in hand that comes folded up in a tiny bag.. I jump on the phone with about 13 different cleaners looking for someone to Press this dress... no one does it on the weekends or is closing or already closed. Until I get to Yes Cleaners! He listened to my whole drama of a story, they are opens on Sunday's, she worked with me, her schedule, and asked me to come in first thing, dance is today! I come in, about 40 min later than expected, and she decides to wear her back up outfit, which YES needs to be pressed as well. I got there, about 9:40am, they were professional, and so personal. They pressed her outfit and texted us when it was done...They really saved us, and I can confidently say I will be back. This is how successful business are ran, by going above and beyond expectations. Thank you THANK YOU THANK YOU! I'm floored at this awesome experience of customer service, at its finest! And the outfit looks perfect! Thank you read more

Very nice and caring people. Moved to the area months back and I'm glad I finally found them. When to 3 different cleaners before I found Yes Cleaners. They seriously stand apart from all the others. Thank you Yes Cleaners. read more

I have been here for a couple of days now, and there service is great! But I only come here for dry cleaning, and dry cleaning only. Alterations on the other hand are a little pricy compared to a actual alteration shop that would specialize on alterations. But this location is a convenient locations, and I will be coming here just for some dry cleaning and laundry. The owner also is very generous and helpful, he seems to know what material is good for cleaning or not. read more

Been going here for about a year and I agree that this place has a good neighborhood business feel. The service is always friendly and the prices are competitive. I am have my business shirts pressed here and have never had them do me wrong. No complaints and always know what to expect. Solid performers and I feel good supporting a business like this one. read more

Went in with their 50% off coupon I got in the mail. I usually take my clothes to the cleaners across the street but decided to go in since I got the coupon. When the lady got all my info and she gave me the receipt, I asked her how much it will be. For a simple cotton summer dress, she quoted me probably double the price I would normally pay...and this is with the 50% off coupon. I looked shocked, told her forget it, and was about to walk out, she said, "Well, give me my receipt!" in a very rude voice. I don't think I'll be going back with or without the coupon. read more

These guys are great! The place definitely does have a very friendly neighborhood feel to it. I believe it's a family owned business and I think I've met the whole family. I've always gotten great service no matter who was helping me. I've given them some pretty difficult work and they always seem to exceed my expectations. I have 2 stories to share: (1) I once brought in a my white wool peacoat that had random black stains on it (I have no idea how those stains got there), and when I got the coat back, it looked like a brand new coat. The thing was spotless! I was so impressed! (2) Someone had dropped their black liquid eyeliner on the floor next to where my intricately sequined light pink chiffon dress was hanging and the eyeliner splattered a hundred tiny black spots ALL OVER my dress. I pretty much thought the dress was done for, but I thought I'd take it to Yes Cleaners to see what they'd say. They told me it was gonna be tough but they'd give it a shot anyway. When I got the dress back, it was like the incident never happened. Those black spots were nowhere to be seen. These guys really can do the impossible. read more

Ive tried this place twice because of coupons we get in the mail. The first time i took regular shirts and was pleased. The second time i brought in more expensive items like silk dresses. I also ordered tailor service which consisted of replacing 3 hooks on my dress. When i went to pick up the clothes i was shocked at how much the bill was even with the coupons. Additionally they charged me 15 dollars to put on the hooks. When i argued they said the charge three dollars for each hook and they count the hook as 2 pieces!! They tried to tell me the hooks are expensive which is bs because they sell 20 at michaels for a dollar. Then they tried to argue about labor. I told her this is simple like a button couldnt have taken more than 5 minutes. They knocked it down to 9 dollars but i wont go back even with a coupon. Its too expensive and there are other cheaper cleaners in irvine that do a good job read more

We have been using Yes Cleaners for many years & have found them to be extremely professional, courteous & friendly. Their pricing is fair & the cleaning is excellent. We've had all of our alterations done there & each piece was done perfectly. read more

Yes is OK. The sons are service oriented, however the father and mother are grumpy. Could be great if they let the sons upgrade service like same day, use of bags the can just be dropped off, delivery. read more

I stumbled upon this place because my regular dry cleaner was limited on the services they provided, i.e. patching and cleaning a down comforter and getting ink stains out of my lab coats. I was on the verge of just ditching these garment and starting afresh. Though just casual inquiry, they stated that they could help me. Needless to say, I couldn't be happier. This is as family owned business that prides itself not only on superior results, but also on small town hospitality. read more

This has been the dry cleaner that we've been going to for about 6-7 years. We started with them because they are close by, but we stay with them because they do a good job. When you are in a rush, they rush your cleaning for free. Really good people, I think it's family run. read more

We've been going here for years and have been pleased with the quality and the friendly service.

I have been bringing my clothes to Yes Cleaners for over 20 years. Always a pleasant experience. Competitively priced. Quick turnaround. Quality cleaning. read more

Yes Cleaners is without a doubt the only cleaners I will go to. Not just the quality of work and their unmatched customer service, the family that runs this place is what keeps me coming back. They are amazing. I have called a few times with emergency last minute dry cleaning and without question they take care of me and even have worked overtime just to make sure I got my suit back in time for my event. Been coming here for years and I have never had one complaint or concern. I even have them doing all the towels, uniforms, etc. for my auto detailing business. Love the place and love the people! I'd give them 10 stars if I could. read more

for future customers please know in advance that they charged me $4.23 to dry clean my lil boy's white dress shirt ( brand new out of the package) - child size 7. was hoping to support locally owned businesses but i will just let my husband bring it to his favorite cleaners in Missio Viejo. read more

I have been going to Yes cleaners for about ten years. The prices are reasonable. You can find coupons in the paper. The staff is friendly. The staff is also honest. Occasionally I leave money in my pockets and they always return it. read more

I'm really surprised at the poor reviews for Yes Cleaners. I have brought clothes here several times with stains that other cleaners couldn't get out. Yes, I have had to ask for a second cleaning but they did so very willingly and the clothes were spotless upon return. I think, Kelly, the owner exhibits real pride in ownership and the quality of the work he does. This is the only cleaner I will use. read more

I have used Yes Cleaners since 2012 and love the service, particularly the convenience of home pick-up and delivery, for several reasons. First, folks at the cleaners are really friendly and helpful. Second, the cleaners' system appears to be reliable and I haven't had to worry about losing my clothes (a couple of times I complained about missing clothes and ended up finding those in my closet). Third, and finally, my urgent cleaning requests are invariably handled promptly and with personalized attention. read more

I've been conflicted about this Dry Cleaner for a couple years. To be fair, their work is good. The problem I have experienced is with the owner/mgr who is one of the most unpleasant individuals I've met in a long time. Perhaps it is a cultural thing with him. I've noticed that he is cordial with male customers. However, what I have personally experienced and observed with other female customers & employees, is that he is sarcastic condescending, and worst of all, he is not upfront about the cost when you present his 50% off coupon. I would like to add that there is no problem with his employees. They are professional and pleasant. The bottom line is that I'll be taking my business to another Dry Cleaner in Irvine. I don't want to support the kind of misogynist behavior I see at Yes Cleaners. read more

I have been a regular customer of Yes Cleaners for over 5 years. I appreciate their customer service, quality of work and great pricing! They know how to take care of their customer base. read more

We Love YES CLEANERS! So prompt ever so great pressing jobs and have had many sewing jobs done for us. We will use only YES CLEANERS from now on. read more

The people there are pleasant enough, although it becomes annoying to be asked multiple personal questions such as if you are coming from work, or asking where you work, or what your plans are for the weekend. Please read social cues at the end of a long day; some of us just want a very brief, polite verbal exchange and our clothes, thanks! More importantly, the quality of the work is poor and it is true that they are not transparent in terms of pricing (it varies even for those in their system with a "discount"). After countless issues with clothes not looking clean, this last trip was the final straw. One of the buttons on my suit jacket was destroyed; only about 2/3 of it remained. The clothes also smelled musty which was horrible. I had to take the entire order elsewhere as there was no way to wear clothing smelling like that. Something else that is problematic but clearly not their fault, trying to find parking in that Trader Joe's parking lot can be a nightmare... read more