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    Yonan Carpet One

    4.0 (12 reviews)
    Open 9:30 am - 4:00 pm

    Services - Yonan Carpet One

    Carpet binding

    Carpet installation

    Carpet removal

    5 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    Floor repair

    Floor restoration

    Yonan Carpet One Photos

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    5 years ago

    The Yonan staff was professional, helpful, and responsive from start to finish. We are very pleased with our newly re-carpeted basement!

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    9 years ago

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    6 years ago

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    10 years ago

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    8 years ago

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    Review Highlights - Yonan Carpet One

    Nick who worked with us for the estimate was also on time and kept in contact with pricing and we even made some changes which Nick handled easily with no fuss.

    Mentioned in 2 reviews

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    Empire Today

    Empire Today

    1.7
    (698 reviews)

    Like many others here, I had issues with Empire's installation and product. However, I think it's…read moreimportant to share that Empire eventually made things right for us. It took some time and patience, but after quite a bit of back and forth, we reached a satisfactory resolution, and our floors now look great. Stay calm and kind. Most of the people you speak with are not decision-makers; they relay your issues to those who are. If you treat them kindly, they will "fight" for you and prioritize you as a customer. If you're not satisfied, ask to speak with managers and have all your information and proper documentation ready. Again, I cannot emphasize enough how important it is to remain calm and kind. You can achieve a reasonable resolution. Don't give up and they will make things right.

    I was incredibly unhappy with Empire. To begin with, they were the best price and they had a floor…read morethat matched others in a house I bought. The salesman did not notice that there was tile below the current floor or even think it might be an asbestos floor. I know he saw the floor because I watched him. When the installer showed up, he said he could not install because of the asbestos. I had it remediated and the installer came back. He put in the new floor but refused to move the furniture into the rooms or re-install the closet doors. He said they did not tell him he had to do this so he did not have a crew with him to do it. His supervisor promised another appointment in a few days to move everything back. I began calling Empire a day or so later to confirm the appointment and was told there was not one. Each call I made to them told me something different. Finally they told me that they would not move furniture into a room that they did not take it out of or re-install doors that they did not take down. My contract was clear that they move furniture in and out. There was one larger dresser that we could not get into the room and had to hire some moving guys to do that and of course, to pay for that. Empire has offered me a credit of $140 which is just a token to me. The salesman, the installer, the people on the phone, the supervisor, they all had a different story for the issues we were having. Hence, I would not recommend this company. And if you use them, not only get it in writing but record your phone calls (totally illegal) but I wish that I had.

    Yonan Carpet One - flooring - Updated June 2026

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