WARNING:Misled at Enrollment & Charged After Cancellation Confirmation I was a loyal member at YouFit Boca Raton for over 9 months. I am sharing my experience so others can make an informed decision before signing up. When I enrolled in the Personal Training program, the sales representative told me that cancelling was simple just speak to a manager or staff member. She never mentioned a 30-day notice requirement or any fees associated with cancellation. I was handed a 4-5 page electronic contract and asked to sign within minutes, with zero explanation of the terms. When I went to cancel my personal training on June 2, 2026 due to relocating to Virginia (where there are no YouFit locations), I was told for the first time about the 30-day notice policy. The Fitness Manager said her hands were tied and escalated to the General Manager, Austin. Austin personally confirmed there were no YouFit gyms where I was moving. ,I paid my current monthly due. I asked him directly: "There won't be any further charges, right?" Based upon the gesture I understood there wouldn't . I trusted him. On June 19, I called to follow up and a staff member again confirmed no further charges. On June 22, I was charged anyway. When I went back to dispute it, Austin said I was "misunderstanding" what he had said. When I asked for the Regional Manager's contact information to escalate, He said he is the head of the gym there were no one above him. So there is no way to contact above. I went youfit headquarters there also no regional manager or above it is just regular gym. They just simply gave youfit mail. There is no use of sanding an email to customer support. I came to this gym in good faith for 9 months. I was misled at enrollment, And cancellation. anyway I paid the amount just to save my credit. That is not a misunderstanding that is a breach of trust. I have escalated this matter formally . Proceed with caution before signing any agreement here make sure every promise made verbally is in writing before you sign. Based upon my experience I wouldn't recommend this gym to anyone. Cancelling personal training or membership is impossible. Finally I would say stay away from this gym. read more

These pieces of garbage that run the membership side of gym. My account was cancelled and they still continued billing me for months then called months later to let me know the account was never cancelled and "their owed money" read more

Delmi is a excellent trainer , so far ive had a incredible experiance , i She has been super attentive and makes sure i do the correct movements for the certain workout read more

This gym is a terrible place. Canceling your membership is basically impossible. the process is confusing, time-consuming, and feels designed to keep charging you no matter what. Terrible! read more

Terrible Customer Service and Unfair Billing Practices I was charged an annual membership fee by YouFit even though I signed up with a no-contract agreement and already paid the initial fee a year ago. As soon as I saw the pending charge on my statement, I immediately contacted customer service to request a refund and cancel my membership. They refused to issue a refund, stating "there are no refunds," without providing a reasonable explanation. I made it clear that this charge was unauthorized and not a sign that I wanted to continue the membership, but they wouldn't listen. After the call, I received an email stating that my cancellation request was "put on hold" because I didn't provide a 30-day notice--something I was never informed of during sign-up under a no-contract agreement. This feels like a shady tactic to squeeze money out of people trying to cancel. Stay far away from this company if you value transparency and decent customer service. read more

YouFit Gyms - Gyms Near Me - Boca Raton, Florida

hey, i was a member at sandlefoot cove in boca raton, florida. why do you charge different rates for the same package at the same gym? ill explain. when i went into that location, i was greeted by a 6'4" feminine guy with that silly mustache that was steering me in the right direction as far as joining the gym. i found out that one of my sons pays 9.99 per month. my other son pays 9.99 per month and myself with the same package except they charged me 19.99 per month. thats only a 100% difference! ethically, you should refund the difference. i don't expect that to happen. read more

Decent gym, knowledgeable staff but hidden charges. On top of monthly fees there is an annual fee and now a $4 service fee on top of each monthly bill to my credit card. I regret choosing Youfit. read more

I've been coming here for years and I'm about done with it. First of all, the fans. Turn them down!! I shouldn't be cold when I'm working out or feel like the wind is blowing. They are too high and dry out your eyes. Second of all, they raise your rates every year and now are more expensive than other gyms nearby. And thirdly, they have no idea how to increase membership. They offer these ridiculous perks if you bring in a member that I can't believe would incentivize anyone, and you would think that after 4 years of coming here there would be some kind of appreciation or perk. I've not even been offered a towel! Oh - one more thing - they always have the cleaning "man" cleaning the women's bathroom during gym hours. This means you have no access to the bathroom when he's cleaning. How can you have a gym without bathroom access!! read more

Incredible gym! I don't understand the negative reviews , but to my knowledge the management was changed since a while back, and the people who work there are all so lovely! Such a clean environment, friendliest staff and they're supportive too! I go here multiple times a week and it never lets me down. Good options for classes and fair prices for personal trainers ! I recommend this gym 100x !!! read more

I finally went back to the gym! I've been a "non participating" (LOL) member for about 3 years. I love the renovations that have been done since I was last there. The staff is very nice & helpful at the location my husband & I go to in Boca Raton. There is however, a huge downside for me, THE MUSIC they play. IT'S ABSOLUTELY AWFUL!!!!! We inquired about having it changed but were told corporate controls the music, which is surprising considering the language, etc., It's horrible! It's vulgar, it all sounds the same, it's completely non motivating and very boring. read more

Easy going atmosphere, perfect for small neighborhood. Staff and management are also very friendly.

I'm new to living in the area. I have memberships here, LA Fitness and Busy Body Fitness. While YouFit is not good for my needs for lower body day, they are good for my upper body days. I go early and it's not crowded. They are about to renovate so I'm hoping that what they bring in will make this spot MY spot for all my strength training needs. I saw they are bringing in bumper plates, so I'm hopeful. Doing deadlifts and hip thrusts - warming up with less than 45# plates, means a pain to set up (can't roll over my thighs or have to bend low to pick up). Bumper plates means large 10 and 25# so I can easily roll for hip thrusts and pick up without deep bends on DLs. Hopefully they add at least 1 more squat rack... would be nice if they put in a hip thruster bench. Either way, I'm looking forward to the reno. They have alot of cardio equipment (treadmills mostly) which I think they could get rid of, but that's just me. Would love more functional fitness equipment. read more

I had to make a yelp just to let everyone know how HORRIBLE this gym is. Incompetent staff and this place stole almost 1000$ right out of my bank account. It took 2 months to get the regional manager on the phone because the general manager had no idea what is going on even after I spoke with her regarding the situation countless times. This is the WORST Youfit with the WORST staff. They blatantly scam you and walk away and pretend you don't exist. I tried for almost 2 months to get my money back also tried calling to follow up on the situation and no one can help me. They gave me "free training" to sooth my anger... YOU SCAMMED ME OUT OF 1000$ how is that free??? DO NOT USE THIS LOCATION!!!!!! read more

I would give them 0 stars if I could. . I have tried for two months to cancel and have gone there to sign the paperwork and they still charged me. And they were rude as hell. A horrible dirty and unappealing place. I am just calling my bank to stop it as they will charge you no matter what you do to try to stop payments. Avoid them at all costs! Good riddance to crooks. read more

I have been going to this gym for a few months with my wife and never had a problem. We are both seniors and enjoyed it . But an employee named Katherine stopped my wife from entering because she didn't have her id. We have never been asked for id and I dont think we seniors are a threat to anyone. I normally would not care but the employees rudeness and behavior was so offensive I decided to cancel the membership immediately on the spot. I just don't understand the employees behavior. Maybe it is because I'm white and my wife is black. Anyway seniors stay away from that gym. Mr Matthew P. I appreciated your response but since you are not a manager at that youfit it does me no good. In the future you should have the manager at that location reach out directly to the customer to discuss the issue. This way the customer knows that the management team at that location cares enough to address the issues. read more

This specific gym may not be a representation of youfit as a whole, but my experience at the youfit in sandlefoot plaza can only be described as horrible, truly awful. First, the staff here are almost completely incompetent. The manager and assistant manager here completely ruin the atmosphere and aesthetic that the gym is trying to create and this attitude has filtered down and influenced the rest of their employee staff. The management is petty, hassling me about weights being slammed too loudly (its a gym, for god's sake), being completely inflexible regarding health problems I have (will constantly harass me when i have to take my shoes off to do ONE, just one specific exercise. I had surgery on my ankle) and when I finally gave up and stopped attempting to do the exercise without my shoes off, the main manager insulted me and was condescending to me the next time I came in to work out completely unprovoked by me. I was smiling when I walked into the front door before being harassed and made fun of. The last straw was when one of their employees assaulted my brother. As usual, one of the poorly trained employees chastised my brother on his choice of attire (jean shorts) and he agreed to go home and change. The desk employee wasnt satisfied that my brother was going to easily comply with his request and decided to take offense at a harmless statement that my brother made upon his exit of the gym. The employee walked out from behind the desk and blocked my brother from exiting the gym and literally wanted to fight him! He wanted to, quote "take this outside". My brother was mortified and embarrassed at this total lack of professionalism and decency. I encouraged him to call the police and file a police report for attempted simple assault. After the manager begged him not to "disrupt and drive business away", she claimed she would address the situation and discipline the employee in question. Instead, the next day my brother and I were banned from the gym and memberships revoked without any notice or refund from the gym. This dispute is still ongoing. I do not believe youfit condones this sort of conduct on the part of their staff. However, it is clear that the slate needs to be wiped clean at this location and most of the staff fired and proper management brought in to salvage this embarrassment of the youfit franchise. I encourage everybody not to patronize this gym until drastic changes are made to the staff as a whole. Beware of this location, they have wasted many hours of my time and toyed with my emotions way more than any business reasonably should be able to. read more

Update....... So I called today and then some lady told me that my refund was denied and that corporate won't give me my money back. This really scummy of them and I have no respect for this company. Pure scumbags. read more

Terrible service! There was an elderly lady working at the front, she would not let me into the gym because I did not have a towel. I have been a lime card member for over 3 years and I have never been rejected at the font door before. She was unbelievable rude. Never going back. The youfit by the town center mall is the way to go. They always find a way to be friendly and solve problems. read more

YouFit Gyms - Gyms Near Me - Boca Raton, Florida

I am a lime card member at youfit so I have the opportunity to visit any of their clubs and for the most part I have been pleased with there staff and facilities unfortunately to club located in the Sandalfoot plaza in a West Boca did not provide that experience. Upon walking in the door I was greeted by extremely rude staff that treated me as if I was trying to sneak into the club. The club was filthy and smelled. Very disappointed and would not recommend anyone go to that particular youfit club read more

This gym is less than a year old, so the equipment is in good shape. They recently started classes such as zumba and yoga. Looking forward to more class times as the attendance increases. They could do a better job of keeping the hand sanitizer stations full. Overall it is a decent place to work out. read more

Just transferred to this location from The one located in the town center mall. The crowd here is younger and definitely not as packed. I regularly see YouFit staff clean machines and equipment. Staff is friendly and accommodating. This location offers classes as well, have not checked them out but the girl in the front gave me 3 free class vouchers since you need to be a "lime" member which I am not. I really like this gym so far! read more

I went in to cancel my membership on the 20th of July and and was charged the cancelation fee. I was then told there was no outstanding balance on my account. Youfit sent me to collections on the 28th 8 days after I was already told my account was all paid up and it was good to go. The manager is never in and does not contact you back when they say they will. Horrible customer service any other gym would be a better choice then this one. read more

Took my husbands money. Charged 2 annual fees. one in january and one in march. When we called to get a refund they said they would call us back and they didnt. We tried to call ourselves after a couple days and no one answerd. even tried calling corporate. Wont be going back and my husband will be canceling his membership. read more

Nice people, never too overly crowded, and great classes! So far, I've only tried the yoga and total body sculpt with Madison, but they've been awesome! She's also a great instructor! You can tell she is enjoying the class as much as those in attendance! read more

I'm really disappointed with this chain I've been a member for 2 years and this never had happened I got charge 2 annual fees , one in January and the other one this month , I've called to get my money back and some worker told me "we are gonna contact you as soon as possible " it's been 1 week now and i haven't got a call back and i every time i tried to reach out to them no one picks up the phone , in times like this you really need money , I'm very disappointed read more

I came to this YouFit in November (when i lived in Deerfield Beach) and it was my first experience in a gym since i moved to Florida from Puerto Rico a few months ago. An older lady gave me the tour and oriented me. I understood the rules of brining a towel and wiping after use of machines... and never experienced any problems with the staff or any gym go-ers. I usually dislike working out in front of people but this was a very judgment free environment (which surprised me). I love the fact that the gym is open until late which is perfect because my fiancee and i can come later at night when there isn't too many people and there is more availability of machines. I always wanted to try the YouFit in Coral Springs (which was right next to my fiancees workplace) but i had forgotten my towel and ID. Now i have moved from South Florida and go to YouFit near Tampa Bay. read more

I too have the option of going to any branch of You Fit that I want and lately I have been driving out of my way to go to the Sandalfoot branch. It is so clean and spacious and I have found the staff very friendly as well. I am almost afraid to give this club a big thumbs up for fear that too many others will crowd in........ read more

Awesome gym...right near my house...clean and friendly...my husband and daughter go all the time and get a great workout...lots of equipment... read more

I am a member at this club.. and really only care about the classes I don't do the weights. I have been a Zumba participant for couple years so I know a good instructor from a bad one. Unfortunately Zumba has no prejudice on instructors, but as a client I am not going to class to hang out I am there to sweat and work out and when the instructors are out of breath and I still have not broken sweat its a shame. This Tuesday, I attended a class at 6pm and I need to have an instructor for motivation not someone that is not in shape. Then I stayed for the Zumba class, there was a sub think her name was Veronica, great class, motivator. However, she introduced the new instructor effective next week, let me tell you I am so disappointed that anyone can be an instructor in your facility. Its a shame. read more

Worst gym... Older lady at the front would not let me in because I didn't have a towel. I've been a member of youfit for a few years I think you can give me a break ! read more

nobody brings towels expect to see and come in contact with other men sweat over the entire equipment, even the managers and trainers workout with no towels and leave their DNA everywhere its ridiculous. read more

They over charged me...acted like it was my fault and charged me to fix their error...scummy

pretty decent youfit. if it was bigger and less packed, i wouldve definitely stayed at this location

this area happens to have awful cell service depending on your carrier, not a problem since most paid for gyms have wifi right? WELL...this gym embarrassingly enough has not had a wifi connection since it opened for whatever reason. want to listen to music on your phone via spotify? GOOD LUCK read more

First of all let me get started by saying I love going to youfit, I get everything I want and need and have been going for over a year and a half. I had been going to the location on palmetto in Boca and recently moved closer to this location At sandalfoot. I've never felt as unwelcome as I do at the youfit in sandalfoot! The people working behind the counter are so rude and when they aren't to busy scowling at me, I'm getting a hard time about everything from my motorcycle helmet not being able to come with me because it won't fit in a locker and I'm not leaving it on my bike to not having an Id the first time coming and being asked to almost leave and go get it as well as them keeping track of how many times I've left my Id. This location makes me want to change gyms entirely. I understand rules but these people are so tasteless and rude about following directions to a t. To be honest Planetfitness is looking really good right about now! read more