Needed to send 30 lbs of gear home to GA so that Delta wouldn't charge me $$$$ for it. I ship less…read morethan once a year and am usually uncomfortable with the process, so I was not looking forward to this. The employee (wish I had caught his name!) was SO friendly, polite, and helpful! He made it easier for me than it's ever been- too bad all FedEx employees aren't the same!

Driver "Michelle" should be taken off all routes for laziness. This is the second package she had…read moretaken back to the ship center. I sat on my porch from 2pm til 7pm purposefully to wait for the van because there is construction directly in-front of our driveway. We've called fedex to inform them of the access due to the construction mind you we live on a corner, there are 2 other ways in to our yard besides the main driveway, both packages have been less than 10lbs. We live 1hr away from where they are holding the package and cannot just drive out there to pick it up. Can't get a human on the phone. Calling FedEx to file a former complaint, but adding it to yelp as well.

We have been with them since they have opened. They've been very helpful threw all our mail issues…read more Jess has been very careing threw it all. Thankk you Jess... You are a Jewel. With much appreciation and Thanks... Aloha, Jake Purdy & Nina

Best fax on island!!! I love the ladies that work here they are super welcoming and helpfulread more

first off let me tell you Gene is amazing. i have some business on the mainland and wanted to ship…read moremy tools, not only did gene give me a competitive price but offered suggestions on how i can better manage my delivery. even if it cost him business. second of all i called them up and gene responded within the hour. i emailed him before business hours.. i am still waiting on calls from others i called 3 or 4 days ago. this is all during the industries "crunch time" i will be calling gene for future shipping problems. thank you JNR

From the owner: At JNR Global Logistics, our mission is simple: Your Best Move is Our Only Mission. We believe…read moreevery move is more than just transporting goods—it’s about supporting people through important life transitions with honesty, expertise, and compassion. Based in Hawaii, we specialize in both household goods and commercial cargo, including long-distance relocations and container shipping between Hawaii, the mainland United States, and worldwide destinations. Whether you are moving your home or coordinating a business shipment, our team is committed to making the process smooth, stress-free, and transparent from start to finish. What sets us apart is our responsiveness, flexibility, and strong local network. We reply quickly to inquiries, tailor our services to fit unique needs, and leverage trusted connections in Hawaii and global logistics hubs to ensure efficient and reliable delivery.

It's so great when you buy something from Amazon and you want to return it. The UPS is the ticket.read more

To be honest, I was sorta shocked that there wasn't a UPS Store in Hilo town…read more Whenever I travel for work, it's not uncommon for me when I fly to the neighbor islands that I pack alot of gear, & parts. After using my parts, I like to ship out the broken parts back to the mainland, that way I can avoid having to haul it back to Oahu. I have used the UPS Store in Kona, but since I was working in Hilo this time, the closest UPS Store was in Pahoa. Located at a small strip mall called "Puna Kai Shopping Center", you can find this little UPS Store just a stones throw from a McDonald's. Lots of free parking at the strip mall, so access is pretty easy. I walked into the store and was greeted right away. The friendly clerk processed my package, & gave me my receipt, and off I went. Although Pahoa is a little drive from Hilo town, at least this UPS Store provided a very valuable service to the Big Island community.

Thiis past year they have been great to deal with. I do recommend them for your mailing needs.read more

The Staff are all exceptional helpful and courteous. A special shout out to Summer who always…read moregreets her customers with a delightful and cheerful smile that will brighten even the darkest of days. The best place to get your mail.

Kuwaye trucking is an organization that cares deeply about the community of Hilo and the Big Island…read moreat large. Time and time again Kuwaye trucking assists our nonprofit Project Vision Hawaii to provide free preventative services to the most at risk populations on Hawai'i Island by helping store and drive our 36 ft mobile clinic. They operate our machinery safely and efficiently. Kuwaye Trucking is not only reliable and trustworthy but also a true player in the community.

Operator: KuWaye Trucking Truck Type: Single Tank - Large Fuel Tanker Trucks…read more Summary: Another Hilo based trucking company. During the observation period(s) the KuWaye large fuel tanker trucks came in a close "second worst" in terms of speed law violations. The KuWaye truck driver's, operate their super long fuel tanker trucks with careless and reckless disregard for public safety by excessively speeding while transporting dangerous cargo across the Big Island. This is a condensed report This report is copyright by BigIslandRadar.com 20 We already know that these trucks can be operated safely - we have ridden in three fuel tanker trucks (who's drivers are sympathetic to the Waimea Community - because they live in Waimea). These fuel truck drivers demonstrated to BIR just how easy it is to drive heavy rigs laden with explosive cargo [fuel] down the Kawaihae Road, both safely and quietly. It can be done. The KuWaye drivers do just the opposite. BigIslandRadar.com has observed KuWaye drivers speeding through residential neighborhoods, on secondary roads, and on the highway. It should be noted - catastrophic accidents occur when speeding fuel tanker trucks are involved in a crash with a passenger car, and statistically speaking, fuel truck crashes kill more innocent people than other types of commercial vehicle accidents. They violate the speed laws early in the morning hours [not the only time] when there are no HPD officers on traffic duty. Road Section - Queen K Highway/Waikoloa 45 mph posted speed limit 33 KuWaye Fuel Tanker Trucks were observed: 15 KuWaye Tanker exceeded the posted limit by 43% (65 mph) 45mph posted 18 KuWaye Tanker exceeded the posted limit by 38% (60 mph) 45mph posted Road Section - Anna Ranch Area - 35 mph posted speed limit 27 KuWaye Tanker Trucks observed: 11 KuWaye Tanker Trucks exceeded the posted limit by 35% (47mph) 35mph posted 16 KuWaye Tanker Trucks exceeded the posted limit by 31% (46mph) 35mph posted

I'm so happy that there was a UPS Store in Waimea town!…read more Driving from Kailua-Kona to Honoka'a, then making my last stop in Waimea, upon having lunch at the Parker Ranch Food Court, I noticed this UPS Store just a few doors down from the food court. Being that I had (5) boxes of broken parts I needed to send back state side, this UPS Store sure was a lifesaver! As I walked into the store I asked one of the clerks if I could borrow a hand truck, that way I could load up all my (5) boxes & bring it into the store one crack! I must say the staff here was friendly, and more than accommodating. The service here was efficient, as the clerk processed my (5) boxes quickly. One of my boxes wasn't packed up yet, as I ran out of shipping tape, but the nice thing about coming to this UPS Store is that they sold shipping supplies. I purchased a small roll of shipping tape, and I gotta say it was sorta pricey, but the convenience factor reflects the price you pay here. If I'm working in Waimea again, it's nice to know that there's a UPS Store here, that way it saves me a trip from having to go down to Kailua-Kona, or to Pahoa town.

Very helpful staff. You might have to wait because it's serving a large area but it's clean and the…read morestaff is great!

I had my tires rotated and balanced and am very happy with the way my car handles now. Pat was…read moreawesome - friendly and informative. I had scheduled an appointment and when I arrived they were very prompt with the service. I had my car back in an hour. I was also impressed with how neat and clean the shop is. I will definitely have my car serviced there again as they also seemed very fair with their rates. Great shop. Thanks, Pat!

Kea'au Service Station is simply the BEST in East Hawai'i. Pat is the man, and his entire team is…read moresolid. They are honest, work fast, follow-up, and have been so helpful to my entire 'Ohana over the years. HIGHLY RECOMMEND KEA'AU SERVICE STATION in Kurtistown! MAHALO NUI

The whole experience went smoothly ! I shipped my truck from the Bay Area it got here in about 2…read moreweeks. My experience with picking up my vehicle took less than 15 minutes. Nice friendly service. Mahalo guys!

I shipped my truck with them and it was a mess. It took way to long to arrive at the destination…read morebecause the vessels kept getting delayed, they also broke my windshield cleaner wiper cable line. They get the job done but at what cost.