Since we were here last month, there's even more machines that are inoperable…read more Been coming here since it opened and things have definitely gone downhill a lot in the last year or so. From the machines you need to load credit onto your swipe card needing 10+ attempts to read the card to the card readers on the machines themselves not working the first few times. Washers and dryers that are broken don't seem to be fixed in any timely manner anymore, (I'm talking at least a month with some, and I know it's not a parts issue...I have a friend that repairs commercial laundry equipment for a living). With the other laundromats in the area closing down, I feel like they're just letting this one go since they know people will come regardless if they NEED to use it. Really disappointing to see it getting so bad and dilapidated.

While I appreciate the clean facility and attentive staff, I have a dispute concerning adding funds…read moreto my laundry card. I loaded $20 onto my registered laundry card via credit card. Although the transaction was confirmed on-screen and deducted from my account, the funds never appeared on my card. The attendant on duty noted my card number and advised that management would credit the balance. However, when I returned this week, the credit had not been applied. The attendant suggested a card number mismatch, but I only own the single card registered in my name. Because the initial $20 charge remains uncredited despite my follow-up, I would appreciate a prompt refund or balance adjustment. But I'm probably not going to get my desired outcome and don't want to come off rude. So.....? I won't be going back.

Clean. Machines available. Dryer worked very well- fast and dry. There's a coin dispenser for the…read morequarters needed which makes it convenient. Although my new dryer arrived, I will go back to dry my comforters after washing it at home.

Really clean place. In fact while we were washing our clothes, the owner was there sweeping the…read moreplace and his wife was wiping the machines and countertops down. Really neatly kept up place!

Just received our laundry back from Tama and highly recommend!…read more Between all the beach activities and the heat, my husband was going through his clothes rapidly on our trip to Waikiki. Our hotel did not have laundry facilities so we sent our laundry off to Tama and it all came back clean, fresh, and neatly folded. I really appreciated how the underwear and socks were bagged separately. You can pick what detergent you want and they can accommodate for allergies. The turnaround time is defaulted to 48 hours, but I called and Brian was so friendly in changing our order to rush service along with explaining how pickup and drop off works. Got all our clothes back in 24 hours. We left our bag with the bell desk and did not have to wait around for the pick up/drop off. The online interface was extremely easy to use. Of course you are paying a premium above using a laundromat, but it is worth it while on vacation and for hassle-free service.

Because of crazy work, travel and unfortunate back to back illnesses we got super behind on our…read morelaundry. While the household recovered we for the first time used a laundry service and I'm so glad we decided to give Tama a try. Service is great and on time with up to moment tracking with pick up and delivery. I wish they had a self drop off option since times offered for my area were a bit inconvenient. Clothing was well cleaned, smelled wonderful, and perfectly folded. At this price point for us it is a bit of a luxury but such a lovely one I'm sure we will wind up using them again.

My washing machine broke and its replacement isn't scheduled to be delivered until March 4 so I…read moreneeded to trek down to Sunshine to handle two large batches of laundry. My late wife preferred this laundromat to the one by Pah'kes because Sunshine's machines work and the place is kept clean. I used two triple load machines ($7/load), one for whites, the other for my polos / pants / socks (two weeks worth of laundry). There are three triple load machines and I didn't count how many regular load washers ($3.50/load). My wife used the (what I call a) wringer at the back to remove water from the laundry to decrease the drying time. There's a bank of dryers, double-stacked, on the right side ... $0.25 for 3 minutes. I took my shirts / pants home to hang dry so I just did the whites and socks and masks ... $3 worth of quarters. They have change machines and a vending machine that sells soap, etc. So, the bottom line for me ... I was able to launder everything in about 1.5 hours for $17. This sounds expensive but I guess that would come out to $8-$9/week since I had two weeks worth of laundry. I guess I'll be making one more visit before my new washer arrives. The best thing? It's open 24hrs ... I went at 5am and there were three other customers.

Great service here. Friendly and accommodating. They also do repairs which was a nice bonus.read more

It was my first time using this dry cleaner and I was pleased with the service. I took a woman's…read moreblazer for cleaning which was ready for pick up in 5 days, not too bad. It cost $18+ which was reasonable. The lobby is actually quite nice and the worker was nice. I would go back for dry cleaning needs. It's located in the shopping center behind Zippy's where Wholesale Unlimited and K Bros is.

Lots of high powered machines to get your laundry done quickly. The shop is always clean.read more

Visited the Kailua Washerette because my dryer broke down. While it is small and very hot (because…read moreit is an open air laundromat), it reminded me of going to the laundromat in college on the mainland! Very clean (though it has an older / vintage look) and reasonably priced for the size of the washers and dryers, with more large dryers available than large washers. There were multiple large tables available for folding laundry as well, and 5 parking spots out front. It wasn't crowded with no more than two other families at a time when we went in the early afternoon. I got a picture of the prices as of Aug 2021 as well. I definitely recommend this local laundromat and will be back in the future.

Great friendly service. Lady that helped with the laundry…read morewas very flexible with timings and my clothes were handled with care.

I was tired to using the terrible community laundry machines. For a few extra bucks, my clothes are…read morecompletely clean AND folded!!!!! I wish would have started this sooner. On top of all of that, they pick up and drop off! They also do an excellent job of communicating when to expect my drop off!

Had a linen mens jacket w severe stains from a wedding and they tried multiple times to remove…read morestains. Not quite successful but wonderful people and very reasonable!

I dropped off a red silk blouse at Abe Cleaners with a young woman working up front. It had 2 small…read morewater spots, which I pointed out. At pick-up, the water spots were gone. In their place were 10 black stains, blots and smudges; hard to tell if it's grease, ink or something else. When I confronted the owner, he claimed the stains were there "when he got it." If the stains were there when I dropped off the blouse, wouldn't the employee have noted that on the ticket? Someone may have dropped the blouse or handled it carelessly before it got to him, in which case he wasn't lying. Either way, the blouse is ruined, and Abe Cleaners has lost a customer.

**I appreciate the owner reaching out to me to make things right. He refunded me and gave me some…read morecredit to give them another chance in the future. That is great customer service so I hope this was just a one off situation!** I took my husband's suit and dress shirt in for a rush order after confirming with the worker that they can do it. Straight out of the bag, his suit smelled like fried food and let the pictures speak for itself. There are wrinkles and wrong creases in multiple spots. We paid a total of $47 due to the 50% rush fee. I deeply regret taking his suit in. The dress shirt is good so not sure what happened with the suit... please refund me for the suit and rush fee. Thank you.

I won't be coming back to this place after spending $204 they done ruined my bathing ape shirt with…read morea small stain in 2 areas and my BP white crew shirt with stains in two areas come on now what is the coincidence for both white shirts. After paying all that money I had put it thru my machine on delicate and wash it just to show that it wasn't there prior. I came to yall trusting that my items would be protected and didn't mind paying watever it cost but it seems as if y'all like to be dishonest. If your workers noticed they did something wrong when it came time to drying ironing, steaming whatever it is you do, they should of immediately brought it to someone attention and fixed it immediately, not give me my shirt looking the way it did especially when I know I didn't give it to you in that condition. That's being dishonest and trying to get away from your error. I gave them only 2 white shirts and I get it back with stains on it, the rest of the shirts were all black. 11 shirts but in all total 16 items. I checked every single item throughly before giving to the lady at the front and mention to her about a jacket that had chocolate on the sleeve but never ended up giving it to her cuz my son said he will just wash regular cuz it was like a rain coat type zip up so it would came off easily which it did when we took it home. Who ever took the time out to dry and press or iron my order should of had curiosity and respect that you clearly LACK to put it back through a clean and fix what you created. Especially knowing that you created the problem but instead you like be sneaky and not mention it when I pick up my items hoping I'm not paying attention and think it was already like that nope run them cameras back cuz that shirt was not stained when I went thru every item I gave to the lady and laid each item out on that table one by one. People pay attention if y'all see similar stains don't think it's already from you giving it to them they did that mess and my pictures show proof. How a fresh dry clean shirt got stains but I come home and gotta wash it to prove it wasn't there prior now. I waste my money paying for service that clearly wasn't great, where's the Aloha? I guess this is what you get when you paying 50% more for a 2 day rush service job smh.