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    Young's Optometry

    4.4 (70 reviews)

    Services - Young's Optometry

    Retinal imaging

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    My arduous frame selection process between Gucci vs Dior
    Eva C.

    6/3/18: 3 Stars for my son. A few months later, brought my son back out of convenience and prior good experience: however, while service remained friendly, had to drop a star for the EXTREME lack of selection for kids. I was hoping to have the frames at least covered by VSP ($150) allowance, but had to go with what's available and son likes Neubau "Harry Potter" frames. 1/18: 5 Stars on this day for myself. OMG! I Young's Optometry and particularly William, who went above and beyond the ordinary customer service as he was extraordinary, exemplarily. Here's why! My VSP plan only allows frames every 2 years so this year is important to me in selecting a place that had a variety of selections and possibly see me sooner than Monday. Mind you I called on the Friday before. From the initial call, he was pleasant, very helpful and patient. I don't think I've ever met anyone so patient, almost too patient ... LOL! But it's definitely a pro. I explained what I was looking for and will be going in later the same afternoon. Long Story Short, it took me forever to choose the frames with multiple criteria and what seemed like 100s of pairs constantly changing on my face. Let's just say it would have saved me endless hours of time and agony had I listened to him in the first place. Also wanted to add that Dr. Ngo, the optometrist was very nice, informative and knowledgeable. The entire staff were very kind and helpful. They have a wide variety and brands from Marc Jacobs and Tory Burch to Dior, Gucci and Tom Ford

    Spacious !

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    4 months ago

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    1 year ago

    I've been with Young's Optometry for decades, and they've been very helpful. One of the best place I would recommend.

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    5 months ago

    Yes , very professional and accommodating, really nice people, Ive gotten 3 pairs of Glasses here over the past 7 years, very satisfied.

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    4 years ago

    The staff was wonderful all around. I will definitely be a regular here for my annual check ups. Thank you!

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    Lumen Optometric - Optical / Lumen Optometric

    Lumen Optometric

    4.9(240 reviews)
    3.8 mi
    $$

    Eric To, OD., FSLS is the best optometrist I've been to in a very long time. I recently switched…read morefrom Stein Optometry in Burbank to Lumen because Dr. To truly cares about his patients. The entire staff is amazing--super professional, the environment is very clean, and they have a beautiful, stylish selection of glasses. Dr. To recommended computer glasses for me, which had never been suggested during the years I went to Stein. I always felt my regular glasses were too strong when working close to my computer, since I sit pretty close to the screen and my nearsighted prescription made things uncomfortable at that distance. The computer glasses have made an incredible difference. I also switched to scleral contact lenses, and they've been a total game changer. My disposable contacts just don't compare--I used to experience some blurriness with them. Dr. To explained why that happens, and the staff walked me through how to properly care for the new lenses, including how to insert and remove them. I can't imagine going back to my old contacts now. The scleral lenses are extremely comfortable, stay in place, and are custom fit to my eyes. I highly recommend Dr. To.

    A few years ago, my old optometrist had an insurance change, and I was forced to find a new office…read more I decided to try Lumen because all the reviews said this place was amazing. They are! This optometrist office has the most professional and knowledgeable staff I've ever seen. Really, from the very first interaction in the lobby--they are thorough. It turned out this office was able to catch something other offices had missed. I was quickly referred to a specialist, which helped me care for my eyes. This is the best optometrist, period.

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    Lumen Optometric - Experience our comprehensive exams! They always conclude with a thorough education of your eyes and systemic health.

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    JINS - Santa Anita

    JINS - Santa Anita

    4.3(576 reviews)
    2.0 mi
    $$

    I'm a longtime JINS customer, and when I needed to update my prescription, I decided to get my eye…read moreexam done through JINS this time. Their technician, Anthony was the one who helped conduct my exam. He was extremely professional, knowledgeable, and approachable. Unlike other places where I've had my eyes checked, I felt like JINS did a really thorough job of testing not only my vision, but also my depth perception, color deficiency, and peripheral vision. The last time I had my eyes checked at a different optometry place, I had to wait for over an hour even though I showed up on time. As I waited around, no one came to check in on me or apologize for the long wait. When it was finally my turn, my test was no longer than 5 minutes and I was told my vision hadn't changed. At JINS, I showed up on time and they took me in at the exact time my appointment was scheduled. I shared that I was uncomfortable with the puff-of-air test, but thank god they didn't have that machine and Anthony was able to measure my eye pressure using a different method. I also shared that I get nervous with things being so close to my eyes/face, so Anthony walked me through everything he was doing which helped ease my nerves. Keep in mind that the actual vision test was done through telemedicine, so the doctor wasn't physically on site. I was a little skeptical at first, but the Zoom call was high quality and I could hear the doctor clearly. It was so cool that she was able to conduct the exam remotely. She took the time to show me the pictures they took of my eyes and explain what I was looking at and why my eyes were healthy. It really is a comprehensive exam like they say it is! The whole process was surprisingly seamless and convenient, and I never felt like the telemedicine aspect took away from the quality of the exam. Afterwards, I asked Kelsey to help me pick out a new pair of glasses. She's helped style me in the past, and I've always been really happy with the frames she picks out for me. She was wearing these super cool Barbie glasses with rose pink lenses. She's such a fashion icon, so of course I always ask her to style me! She asked me how things were going, and I told her about how I couldn't work the last two days because of a migraine. She told me that she's spoken with customers who have had issues with migraines before and how wearing pink-tinted lenses helps with it. She let me try on pink demo lenses and they really did feel so much more comfortable to look through. I normally wear transition glasses because my eyes are so sensitive to light, and now I feel like I have an option to wear indoors as well for when my eyes feel strained! So now I needed help finding a pair of glasses that would also look good with pink lenses. She remembered that I'm a huge anime fan and she pulled out these really dope Naruto frames from the back and I was like yes these are the ones!! Anthony helped me out at checkout and the process was so seamless. I do have to wait 2-3 weeks for my pink glasses to come in but that time goes by fast and they text you when it's ready for pickup or shipping. And of course I don't want to forget the other service specialists that have helped me in the past. They're always so friendly and honest about what you actually need. I never feel like they're trying to upsell me or push products just to make a sale. Even though they're out of network for insurance, their glasses are incredibly affordable and I never feel like I'm breaking the bank trying to get a pair of glasses. They remember me from the last few times I came in to try on their collaboration glasses, and that always makes me feel welcomed and special. I actually wrote a review when I got my first pair of Snoopy glasses from JINS, and I've been back a few times since then. I want to highlight how consistent the staff and service is. The customer service is always great, and the staff genuinely makes the whole getting glasses experience enjoyable. If you have a pair of JINS glasses, they offer free adjustments, cleanings, and nose pad replacements. They're always dropping new styles and the glasses are all so lightweight and fashionable. I hated wearing glasses in the past, but now they're a staple in my closet that also allows me to see! JINS is the GOAT!

    After they told me they were missing one of my measurements, I drove back to the store on another…read moreFriday after work to have it taken. I live an hour and a half away, so this wasn't a quick trip. During my second visit, another employee took my measurements and told me everything was good. When I got my glasses in the mail, I realized they had never recorded the measurement I came back to give them. It finally made sense why Kim had texted me after my second visit saying I needed to come back, even though I had already been there. Because that measurement was never entered correctly, my glasses were made wrong. Everything was blurry, and wearing them made me dizzy. I even messaged Kim to ask if the measurement on my receipt was correct, and she told me it was. It wasn't. So I had to make a third trip back to the store. Valerie made the situation even more frustrating. She changed the measurement right in front of me but kept saying it had been correct the whole time. Then she pulled up my old measurements from the Del Amo location, where I had bought the exact same glasses before, crossed out the incorrect number on my receipt, and tried to print me a new one with the corrected measurements like that was supposed to fix everything. It didn't change the fact that I had already made three extra trips because of mistakes on their end. I understand that mistakes happen, but the lack of communication between employees, the repeated errors, and the way everything was handled made this a really disappointing experience.

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    JINS - Santa Anita
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    Paulina T.Q. Han, OD -  Allcare Optometry

    Paulina T.Q. Han, OD - Allcare Optometry

    4.7(90 reviews)
    0.9 mi
    $$

    We have been here for a few years now. We love both Dr han and Dr Kwong. They are both very…read morepersonable and knowledgeable!

    I called this office to inquire about a contact lens fitting and was genuinely shocked by how…read moreunprofessional the staff member was. After asking about availability, he bluntly replied, "I don't have any doctor today." I then asked a very basic question: how much my insurance would cover and what my out-of-pocket cost might be. Instead of offering assistance, he immediately responded with, "I don't know. I don't know how much you're going to pay. I don't know your plan," in a tone that clearly conveyed annoyance. I had already told him what insurance I have. When I asked whether he could check my benefits, he finally said he could, but not before muttering something under his breath. The entire conversation felt like I was inconveniencing him simply by calling. It was obvious he didn't want to be bothered doing the most basic parts of his job. Patients call medical offices every day to ask about insurance coverage, costs, and appointments. These are standard questions--not unreasonable requests. What was most astonishing was the audacity. If you work in a customer-facing role at a healthcare office, the bare minimum expectation is that you treat people with courtesy and professionalism. Instead, I was met with impatience, attitude, and a complete lack of customer service. If answering routine patient questions is that irritating, then perhaps customer service is the wrong line of work. I hadn't even become a patient yet, and the interaction was enough to make me take my business elsewhere.

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    Paulina T.Q. Han, OD -  Allcare Optometry - Shanel's new glasses

    Shanel's new glasses

    Paulina T.Q. Han, OD -  Allcare Optometry - Tiffany & Co.

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    Paulina T.Q. Han, OD -  Allcare Optometry - Tiffany & Co.

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    Tiffany & Co.

    Premier Vision Optometry - Prescription sunglasses

    Premier Vision Optometry

    4.6(122 reviews)
    2.2 mi
    $$

    Dr. Kim and staff are wonderful. They are a pleasure to interact with and rely on year after year…read morefor excellent vision care. ​

    I went over 20 years of adult life without seeing an optometrist. I refuse to let anyone blow puffs…read moreinto my eyes. Ain't nobody poking my eyes! What for? I don't have eye problems!! Until I did. So glad I found Dr. Julie Oh. The facility is modern and well-equipped, but what really made the visit was Dr. Oh herself. She was thorough (given my two-decade gap, she covered everything). She even showed me the insides of my eyes and explained how they screen for things like high blood pressure and diabetes. This doctor is skilled, I'm telling you. She was not just in full control of my eyes, she was even messing around with my brain. Walls bent. Lines on the floor swayed. But all throughout she explained everything, was genuinely kind and patient, constantly telling me not to worry and that I was doing great. When I asked for short breaks, she was super understanding and gracious. I really liked that. Not once did I feel unsafe. No amount of tech beats genuine human kindness. One thing that really impressed me: when the computer results didn't seem right, she trusted her own expertise and switched to traditional methods. That kind of judgment and humility says a lot. Her assistants Olivia and Rosie were also great - professional, friendly, and happy to answer every question I had. The whole experience was far more tolerable than I'd imagined. Almost fun even. If you've been avoiding the optometrist like I was, Dr. Oh and this team has got you. Highly recommend!

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    Premier Vision Optometry - Premier Vision Optometry

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    Young's Optometry - opticians - Updated August 2026

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