Stopped by here to find a lil gift for my cousin's kitties and some treats for my cat…read more Its adorable in there, service is nice, and there is a descent amount of healthy options for cats and dogs.

Recently, I had stopped in to purchase more cat toys since Brian, cat, really enjoyed his toys. He…read moreliterally ripped apart the toy with catnip in it. The little yarn balls are the perfect size to play with. The independent store has a great selection of cat toys and food. I really can't speak about the other sections..... The staff has always been friendly and helpful, if I need assistance. I would highly recommend this store. I certainly will be back.

Really clean and safe ingredient pet food and treats here and Josh is knowledgeable on pet…read morenutrition and passionate about keeping animals healthy. I'm so thankful I found this place

A great selection of food & treats are available for both dogs and cats. I try to feed my dog…read morehigher quality food and I found exactly what I needed. I buy a dog food imported from Italy & I haven't seen her gut health this good ever in the past.The best part is the store owner is VERY knowledgeable and can find or recommend your perfect fit. Stop in here, you can tell this guy is a pet lover - birds, reptiles, dogs, are all in the store hanging out. I love brining my dog here bc now her and the owner are best friends. He even gave her a bday ice cream cake treat on her birthday!

Anna is so friendly and I love when she is my cashier!…read more This store has great deals and I love getting something special for my pup. If my dog wasn't terrified of stores because she thinks she will be getting groomed, I'd bring her to pick out some new toys herself. Definitely do not skip signing up for their rewards program.

Excellent and quick service for delivery. My go to and will continue to order from them.read more

I finally decided to give Petco another chance for a grooming appointment for my 7lb dog after…read morebeing cancelled on four separate time. yes, four times! and always on the day of the appointment. Unfortunately, this turned out to be a terrible decision. When I picked up my dog after his grooming appointment, I noticed nothing unusual at first. However, later that day, I saw him licking his paw non stop. Upon closer inspection, I was horrified to find an injury with visible redness between his tiny toes. Petco never mentioned anything about hurting my dog, which made their lack of transparency even more appalling. I called them the next day (as it was late when I discovered the injury) and was told the manager wasn't available. The employee I spoke with said they'd need to contact upper management to determine what to do. A day went by before I got a call back, only to be told the same thing. I informed them I was traveling to Vegas, and they promised to let me know which vet I could take my dog to. The condition was that if the vet determined the injury was Petco's fault, they would cover the costs. If not, they wouldn't do anything--not even offer a refund for the grooming service. To make matters worse, they never called me back as promised. I disputed the charge with my bank, and now Petco is fighting the dispute, knowing full well they hurt my dog. This is not just poor service--it's outright negligence. I will find the appropriate channels to hold Petco accountable because this treatment is unacceptable. Our pets deserve better care, honesty, and respect.

I have been bringing my dog here for a year, everyone has been so great and sweet to him & I the…read morelast new times my dog had a really hard time which was odd and the haircut was awful & it took over 4 hours. I will not be returning I was crying when I saw my dog, the lady told me some dog was bleeding my fiancé stopped me from calling to complain. I don't know what they do in there but I do not suggest anyone bring their dog. Grooming is inconsistent and scary.

A+++! I cannot say enough good things about Kriser's Bucktown location!…read more The employees are so friendly and caring. From the moment you walk in, you can tell they truly care about their work and the animals they service. I took my cat in to have her nails trimmed and was blown away by the top-notch service Matt provided. He was so kind and compassionate towards me and my pet. My cat usually loathes having her nails trimmed, but that was not the case at Kriser's! Matt was able to place her on the table and get her nails trimmed in no time with zero fight. She was evening letting him pet her - it was truly a miracle! The store itself has a wide array of pet food and supplies. It is clean and nicely laid out. I will be visiting here often!

This is by far the cutest Kriser's in Chicago! They go above and beyond to decorate for every…read moreholiday! Absolutely love going here to see all of the new decorations and events they have going on. On top of that they're incredibly informative on new products and have the nicest people working here! Thanks for the enjoyable experience!

my first and last time buying crickets please put up a sign…read moresaying that they are not self service because i was humiliated for not knowing that an employee was supposed to get them for me cashier was good

I wanted to give zero but it's not an option…read more My husband took our husky to a grooming appointment at PetSmart, trusting that he would be in safe hands. Instead, he received a call that a pitbull had broken loose from its kennel and jumped into Marshy's kennel and attacked him. My dog sustained a neck wound and had to be rushed to the emergency veterinarian for treatment. After an emergency vet visit, tears, and a lot of shock, I brought my dog hurt, with a hole in his neck ungroomed. He sat in a kennel for 1 hr and 30 min before being attacked. Now he is recovering, but the hole in his neck keeps breaking open. I should not have to be dealing with this! No pet owner should have to go through this after leaving their dog somewhere they believed was safe. I'm heartbroken, shaken, and honestly very angry! I didn't get a call from the store manager to check on my dog. They didn't give a damn. PetSmart covered the initial vet bill, I have not been given a clear explanation of how this incident occurred. The store manager stated that there were scratches on the divider but could not explain how one dog was able to access another kennel. This raises serious concerns about facility safety and supervision. Don't take your dog to this shit hole or any petsmart for that matter.

This petshop is AWSOME they've always had sales and awesome animals. I remember the fish area in…read morethe basement, I volunteered here a few times as a kid. 10 STARS!

I had a horrible experience here, and I DO NOT recommend getting any animal from this store. I was…read moretold the man raises all these snakes and knows all about them but the size and conditions of the snake enclosures was entirely way too small. The man was helping a customer and the customer was upset about the taxes so the man was huffing and puffing around the store as I was trying to see the snake I wanted. He told me I couldn't see her cause it was almost her feeding day and she wouldn't be very nice. When I asked if I could put a deposit down for the snake, he immediately said that I could hold her and plopped her right into my arms so I could walk around with her... The snake was fine; he gave me no guidance on how to hold her, care for her, anything of the sort. When I wanted to buy her, he told me a 20 gallon enclosure would be fine for a few years. I was hesitant to get the enclosure due to the price but did it anyways. I immediately came home and tried to put her in the enclosure and realized it was WAY too small; I needed a 40 gallon, so I had to return that. He gave me a huge hassle about returning the enclosure and knocked off $60 due to using a small bag of bedding.... Yesterday I had to take my snake to the vet due it having mites and a respiratory infection. I've had this snake for less that 2 weeks and it's already sick. These people do not care about the animals they are selling, they just want to make money. I would highly recommend going anywhere else but here

I boarded my bearded dragon there for more than 7 months because I had to be overseas for business…read more They took great care of her. She looked really healthy and doubled in size! They are very responsive with her care. My dragon developed some healthier habits after coming home, like she would get up and sleep on time and actually agree to eat lots of vegetables. Before that, forget about it.

EXCELLENT creature shop in Buena Park Chicago!…read more Stopped in bc I wanted an enclosure for a future isopod colony and lo and behold they had the enclosure AND isopods! So I got to start my colony that day!! Immense amount of supplies and some very well taken care of reptile and amphibians. Great prices. Great staff. Awesome selection.