I'd had a bricked Switch that I put off repairing for years. I didn't trust anyone to fix it…read morewithout ruining the data, and I only cared about saving my lost Pokemon - not getting the console to turn on. That said, I finally decided to repair it, and called Instafix. Within 3 hours I was able to drop it off and pick it up, and it works like a dream. YZ understood the importance of prioritizing data recovery over a screen turning on, and spoke with both confidence and professionalism as I dropped it off. When I got a call back not even 2 hours later, I was shocked. Price wise, when quoted I thought the price felt a tad steep. In hindsight, given the professionalism, care, and speed at which YZ got the console fixed, it now feels like a bargain. Thank you so much, I'll be back if I ever need anything else!!!

I couldn't be happier with the service I received at Instafix! I brought in my daughter's phone for…read morea screen repair, and my PS5 for repairs, and they did a fenomenal job. The customer service was top-notch from start to finish. I highly recommend this if you need fast repairs and great service.

Second time been there in two years. Very professional. Helped me with my Mac laptop .read more

I was checking all over for a computer repair shop and this was a neat store close to my home with…read moregreat reviews and reasonable pricing. I highly recommend Kam the owner who is a nice knowledgeable gentleman too.

I recently had a 5 Channel amp, front and rear kicker two and three ways, two kicker L-7 10 in…read morewoofers in a vented box installed into my 2019 Tahoe. The pre-install collection of all components and detailed installation information was presented to me by Jack. Jack is a knowledgeable, patient, professional, who represents Best Buy in the most positive light. Jack installed the system in my F-250 a few years ago, same result. Below are pics from 2013. Had a system installed at Anaheim Hills Best Buy and it never had an issue. It turns out, Jack was trained by the Tech who installed. Dave Sherr

THIS IS WHY WE HATE YOU BEST BUY!!!!…read more Update... and I'm getting Deja Vu looking at my previous reviews. I shop here only when I HAVE to. My work computer mouse stopped working - needed a replacement that I knew my company would reimburse me for. It said online they had 3 of a model I wanted. Can't call them 'cause they don't care enough about their customers to have a phone anymore. Do you think they had them? Nope!! I stood around while they looked for 15 minutes. This has happened to me here so many times. Asked the manager if he could give me the model up at the same price. I'm sure they'd still make a profit and that's what I would do as a retail manager. BIG struggle later, he said he'd only give me 6 bucks off. Why make the customer actually happy with good will? ...go to the front, he will tell them. Do you think he told them? No. Once the guy at the front finally radioed back to him, he was stumped how much to take off... 6 bucks! We'd both told him. Now I stood there as this guy couldn't do the 6 dollars off math in his head and got out his phone calculator to figure out how much to charge me. Are you kidding me? Fed up and enraged, I walked out in the middle of the sale. THIS IS WHY WE F' ING HATE YOU BEST BUY!!!!

Stopped in to get an upgrade in phone and service. I was…read morestill using my forever faithful Blackberry (yes.. I said Blackberry..lol) The Store Rep. Alex is awesome! He is very VERY helpful, patient and funny. He got me set up on an Lg optimus F3 and so far (one week in to it) has worked GREAT! I Live in Santa Ana, but took the time to drive over there and would'nt have had it any other way. There was an issue when porting my number, due to my carrier that I was transferring my number from and ALEX helped me there in store every step of the way and made sure it was all cleared up and transfered before I left. Great experience, VERY nice phone.. AWESOME customer service!

I went to this store to purchase couple phones and two lines. I was told i will get rebate for both…read morephones which the employee printed the rebate forms and even provided me with envelopes. Two months passed, I called the rebate center and they told me on the second line i am not eligible for rebate and first line's rebate is still in process. Called again in a month they could not find anything in their system. I went to store and i was told these phones do not have rebate on them while i was told and provided with rebate forms by a employee on the very same location.

Store was clean and well organized. Staffing levels were appropriate to quickly greet customers and…read moreconnect to a product specialist. A great selection of products that were of interest to us. Comfortable process to buy. Good prices too!

It was around 7:45pm on Saturday, May 2, 2026 when I (Asian customer) stopped in to purchase a WiFi…read moremodem. It was not busy and there were about 3-4 younger guys (different races) standing around talking. It was about 3-4 minutes until a taller man (Caucasian) who greeted me and asked if I had some questions about a WiFi modem. I told him I did and (on his headset) asked if someone could help me out (since he was in the middle of helping a customer). No one came and the 3-4 younger guys were still gathered around talking. When I was within 6 feet of them, they all saw me, but instead of asking me if I needed any help, they asked the Caucasian customer who was leaving if he needed any help. I had the intention of buying a WiFi modem, but they refused service to me and I felt so belittled that I was about to leave. Luckily, the taller man - who just got done assisting a customer - came back and approached me and answered all of my questions. Because of his help, I ended up purchasing the WiFi modem. BTW, there was another Asian customer who did not receive any help, but luckily the taller man acknowledged the customer and helped him outs. Unfortunately I did not catch the taller man's name. I had to write this review because I believe this was a case of blatant discrimination based on my race and the way I looked, especially when they clearly saw me (because I made eye contact with them) and they refused to help me, but acknowledged the Caucasian customer who was leaving. I should have asked for the taller man's name because he was so helpful (5 stars for him) but because the blatant discrimination, I'm giving 1 star.

Steer clear of this company and here's why:…read more 1. The cooling system for the computer I ordered did not fit the case properly and instead of providing a cooler that fit, they jammed it in with screws at 45 degree angles. The radiator fans do not even sit flush with the case. 2. The computer was not wired properly...the power button was not even connected. 3. The processor was dead on arrival, despite the fact that the computer was supposedly tested for three days before being shipped. This ended up costing me about $100 at my local computer store to diagnose. 4. Portatech did provide me with a replacement processor, however they billed my credit card company $364.99 (The price of the processor) without notifying me that I was being charged and certainly without my consent. I have attempted to contact them about the charge via phone and email for two days and have received no response. Their support phone line takes me to a voicemail inbox that is full and tells me to call back later and I have had no response to my emails. Clearly I am going to be forced to contest the charge with my credit card company. This is probably the worst shopping experience I have ever had.

Amazing pricing and I don't have to connect the case to the motherboard, or install the processor…read more The cheap Chinese motherboard I bought seems to hold up really well. It games on extreme graphics and never lags. The stuff I picked out was all top of the line except for the ssd and motherboard and it seems to function perfectly. I had to fuck with the biostar processor fan settings and calibrate them properly and format my own hard drive and put in my own ram but I like building shit and this was a nice start so I didn't have to do everything from scratch. The shipping was quite slow but I didn't mind waiting. Overall I was very satisfied with what they sent. I told them I was using it for gaming so they sent me a gaming motherboard to fit my graphics card at no extra cost instead of the baseline one. They knew their shit basically. With the prices they have it is hit or miss. The parts they put in my shit all seemed new but possibly refurbished, that's why some people have problems and others don't

RIPOFF ALERT!!! I ordered some software and ZTEK shipped it to the wrong address. After waiting 2…read moreweeks with no software I discovered that the shipment had been returned and received back by ZTEK via USPS. I notified ZTEK of the error and gave them the correct address. They proceeded to ship it again to the SAME WRONG address. It was rejected and returned to ZTEK yet again. Now, ZTEK refuses to answer any emails, respond to any phone messages and 2 months later...no software. Customer service is non-existent. This company is a complete RIPOFF! They will steal your money and not fulfill your order. DO NOT shop here.

It was time for a new phone, so I stopped by the Apple Store to purchase my iPhone 17 Pro Max --…read moreand the experience was really smooth from start to finish. The store was easy to access, and I was greeted right away when I walked in, which made everything feel organized and welcoming. It also wasn't too busy, especially for a Sunday, so the atmosphere felt calm and efficient. Diana helped me with my purchase, and she struck the perfect balance -- friendly, but not over the top. She was professional, straightforward, and made the entire process simple. She answered my questions clearly, didn't pressure me into anything extra, and kept everything moving at a comfortable pace. Overall, it was an easy and pleasant upgrade experience. Thank you, Diana, for making it seamless!

Dana/Danny was so knowledgeable and helpful! He transferred info from my husband's old phone to his…read morenew phone, after the Verizon store reps could not. Thanks for making it an easy switch.