Bulldog came highly recommended because of their honesty, the quality of their work and reasonable…read moreprices. Both vechicles needed repairs. Brakes on the Honda and a oil change. Excellent service, priced very reasonable, the team are professional, knowledgable and friendly. The Hyundai interior brake light on the dash stayed on, they diagnosed the problem, called me let me know how much and how long it would take. Again excellent service and reasonable prices. Because they are the best auto repair shop in town, there is going to be a longer wait then usual to get serviced, but I can tell you it is worth the wait. They are very honest and will tell you how long you have to wait to get serviced. Not only do I recommend them, I say go to Bulldog first! They do more than tires!!

Great little area tucked off in the middle of an area that can be considered busy because it's off…read moreof Lawrenceville HWY, but very friendly staff. Customers are friendly and great too. I'm very pleased with my service today. They took care of me. And they didn't try to sell me anything I didn't need. They were honest about the service.

Professional, pleasant, helpful employees evaluate your automobile problems and provide feedback…read moreabout the recommended work. We felt that Sloan, in the front office, Vlad, the technician mechanic who did the work, were knowledgeable and skilled in fixing our vehicle. The work was done on time and at the price they quoted. They were able to offer solutions and services that the local auto dealer couldn't provide for an older model American car when factory parts were not available, even though their advertising favors foreign cars. They documented their assessment with photographs, before doing the repairs. They answered our questions and explained the problems and solutions. Their work is guarantee We would recommend this company.

When does it take 10 days for a simple repair to be done and cost you almost $3,000 for a starter…read moreand Battery repair? When you take it to right Auto Works in Loganville. My Mercedes-Benz S560 was towed to write Automotive and for 3 days no work was done because someone copied down the wrong number. When they finally got the number corrected it still took an additional seven days to get the repair done on my car. My car is a 2015 Mercedes S560 and for a starter to be replaced in a new battery it cost me $2,517! I had to call numerous times just to see if they had even started my vehicle? At the point I physically went up to the shop and told them either they get it fixed today or put it back together and I will take it elsewhere the repairs miraculously got done. When I went to finally pick up my vehicle and asked the service technician why a battery / starter repair costed $2,500 I was told because original OSM parts were placed on the and that is why the price was so high. After picking up my vehicle and thinking about it I began to get more and more upset at the apparent price gouging. I took the invoice that shows no detail totals to two automotive shops in both agreed that my repairs were very expensive for my particular vehicle. I called the shop back and asked could I speak to the shop manager so that we could discuss this issue. She did agree to meet with me and when I did she really had poor excuses as to why a repair that should have cost me around $1,200 Max ended up costing me $2,500? She even went so far as to show me the price of the part which was around $560 yet the price she charged me was $1200! How is that ethical or fair? Then she proceeded to tell me that had to repair has been done without the use of my extended warranty company it could have possibly have been cheaper? I asked her why didn't the technician tell me that and she said perhaps he didn't know or was not trained correctly? After going back and forth with poor excuses she saw my disbelief of her overcharging me almost $1,200 and had the nerve to offer me a free oil change. I own six vehicles and right Auto Works has lost the potential to service all of my vehicles for years in the future. I completely understand that this is a business providing a service but the treat your customers like this and to price gouge as I felt I have been a victim of it's just wrong. If I were you I would if I were you I would take your vehicle elsewhere to get repairs to a business that will be transparent with details and cost.

I have a high mileage older car that's paid off. I've always trusted Garmon over others till…read moreyesterday. I'm experiencing issues with my starter. It still starts but it's stiff to me. They told me it cranks and I should stop spending money on this car. It's old and worn out. They are not going to work on it anymore. Erik was very rude to me. It's my call what I spend on my car not theirs. They are more expensive than most auto repair shops but I felt like family going there. No more!! Never been treated so rudely in my life. They are closed on weekends too. If your car is old don't go there it's beneath them to work on old cars!

My wife and I went in to have 4 new tires mounted and balanced along with an alignment on our…read morevehicle. When we were told that the vehicle was ready, I asked if there was a warranty on the alignment and was told by Gus that the owner would not allow a warranty. We paid for the services and drove the vehicle, and the alignment was severely off to the right. We returned to the shop, and while at the counter Mr. Garmon came from the shop very hostilely and spoke in a very unprofessional tone regarding the alignment. Mr. Garmon stated that the alignment was correct per the specs and that we purchased some cheap tires from China is why the alignment was off. After not being able to reason with the owner regarding the alignment we asked for a refund. He refused but indicated that he would rotate new tires to solve the problem. Consequently, we did not allow additional service non-related to the issue. I would not recommend this repair shop. Marvin W.

This place is hands down the best mechanic shop in Gwinnett county. The owner Hector is honest,…read morevery knowledgeable and reasonably priced. I love going to a mechanic and feeling like I can trust him and he isn't going to come back with a million things he found wrong with the car. Hector is very fair and a straight shooter. He has earned my business after one transaction with him and I continue to go back. This is a mechanic shop and your not paying extra for parts and labor for a comfy waiting room and fancy establishment. Give Hector a try if you want a honest mechanic.

The owner and his team are awesome ! they have worked and keep both of my BMW running strong for…read moreover 12 years. 1984 533i and my 2003 745 li always getting me in when I call to make an appointment, and completing the work in record time, such as sub frame bushings, brakes& rotors transmission services and schedule oil changes. I always ask the owner can they the job? when he tell me yes, I have 100% faith knowing that it will be a job well done. Eugene Evans..

DO NOT GO HERE! We used to go to this business when it was…read moreowned by Vo. It is not the same at all. The average star level would be a 1 or 2 if you removed all of Vo's scores. I took my daughter's car here for an electrical issue at 8am on a Tuesday. We didn't hear from them till we called at 2pm to see if there was an update. They said there were no issues with the car and we could come pick it up. We said we wanted to leave it there overnight to make sure the issue didn't resurface, as my daughter needs the car to drive to work and I we don't want her to get stranded. No call the next morning. We called at 11am to see if it was still fine. They hadn't looked at it yet and said they would look at it now. No return call again. We called at 1pm and they said we needed an NEW ENGINE! No, not engine but a new "motor". We asked for an explanation. These are the reasons they provided. 1. They said we had no oil in the car. - My husband has been changing the oil in the car for the last 6 years. My daughter checked the oil last week. There was oil in the car. The car has NEVER not had oil. 2. There was a valve cover leak. - News to us. This was not an issue before we came here. We have never had visible oil around the oil cover. 3. A cylinder is misfiring. - This is a sign that a spark plug or the coil needs to be replaced. I don't know if they thought we didn't know anything about cars because we are women but they are definitely wrong. We immediately went up there to pick up the car. The car was still in the garage with the hood up. There was a large blue oil drain in front of our car that was supposed to bone dry. We drove away and there was a cloud of white smoke. What the heck! We came there was an electrical issue. The car has NEVER had this issue. We pulled over and drove in my car to the auto part store to pick up a quart of oil. No issues after to put oil in the car. I ran a diagnostic on the car because we have a micro mechanic diagnostic reader. NOW the car reads that there cylinder 1 is misfiring. Luckily we know how to change spark plugs and coils. After we fix the damage they did to the car, we're taking it to Hyundai to finally get the electrical looked at. A wait of money and two days of time. We are out $80 for their mandatory diagnostic fee, Vo didn't have this, the price of an emergency quart of oil and the spark plug or oil after we perform the test to see which one is having the issue. YOU HAVE BEEN WARNED! DO NOT GO HERE!

5 stars to Mr Vo, 2 stars to the new owners, I haven't had the new guys do anything major except…read morefor a simple oil change here and there but we were loyal patrons when Mr Vo owned it and ran things. He never fixed what was not necessary to fix at the time and would give us a priority list with low pricing that was always honored, of what we needed to pay attention to and when we needed to bring it in for that service. He never took advantage and would even let us get our own parts without the markup and install them for labor only. He was a very fair man and will liked. I miss him greatly. I give Mr Vo 5 stars. The new guys, maybe 2 stars. I believe they have much to learn about customer service. They just don't have the passion for it that he had.

Friendly, reasonably priced and honest. I asked about a repair to another vehicle that wasn't in…read moreshop and he was honest that he couldn't repair.

Mr. Karl and his team are amazing gentlemen!!! Very honest, respectful, direct and fair!! I will…read moreNOT take my automobile ANYWHERE else!!! I highly endorsed and recommend this establishment!!

Customer service is awesome and the people that works there are so nice and helpful. They are all…read moreabout giving you the best service

Great service, great people, never any complaints. Always recommend this place! The best of the…read morebest.

We had a car break down occur over the Holidays and both of our regular mechanics were out of town…read more Holden was open AND willing to take a look at our vehicle despite being slammed with business. Desk manager was professional and helpful in explaining the diagnosis and cost was very reasonable. Didn't hear the news we wanted (Hyundai with a bad transmission), but it was delivered with kindness and didn't charge us to keep the car there while we waited to arrange a tow to a buyer. A little farther than our local mechanic but will absolutely return if the need presents. Highly recommend.

I have an old Ford escape. Wasn't starting; without cable charging. Had disappointing results…read morewith Ford dealership. EXPENSIVE AND KEPT FOR 10 DAYS for similar problem last year. Cannot say enough positive about Holden auto and John the manager. Incredibly efficient and fair. I would never go anywhere else. I am so very pleased.