Jacqueline and Silas were wonderful. They were very detailed and left my apartment looking great. I…read moream dealing with a physical disability and they went way above and beyond the move out cleaning they were hired for. They were kind and jovial and I'm so glad for the good luck I had in finding them. I'd give 10 stars if I could.

I have been looking to have my house cleaned forever since my kids are teens now, they don't want…read moreto help or they don't clean how I like it! Perfectly Maid is one of 6 businesses that I called for a quote or who came over. Perfectly Maid was the best rated by Yelpers but I was skeptical as who cleans like you do or without complaint? I spoke to Rosa and she was very easy to talk to and knew what I wanted. She gave me a quote on the phone which I was very surprised to be the lowest of all! She stated she didn't need to come over and check my house. She would guarantee the price she gave for the cleaning. That is like 2 stars for me! The came today which is a Friday. I was surprised they would be available? They came on time. Two ladies, Dulce and Maria was their name who were professional and courteous. They cleaned in detail and did everything I needed for my first deep cleaning. They just needed garbage bags and paper towels but they provided all the cleaning supplies needed. If you have a special cleaner for like our frig, you just need to tell them. There was my small frig that was missed but everything was so clean, it didn't matter! That can be done the next time. My big frig, oven and stove top was almost sparkling since I have not cleaned it in awhile. I have before and after pictures. 2 more stars here... Dulce was left to clean the rest later in the day and saw her before she left. She asked if everything was satisfactory. I asked how to pay them and said just pay online if you want and then left. That surprised me!! I could have been an awful customer and just not pay them but they trusted that I would and left. Of course, I paid them but who really does that now and days?! This was my last star given which brought me to my 5 stars!! Totally recommend them!! Who wants to clean!! Setting up my next monthly which is a great price! Thanks Yelpers for the good reviews!

Vinny is great to work with. Very professional and patient. Easy to work with. I had my store set…read moreup for a monthly service, the results were literally night and day. I came in the next day to open my store, the store looked and smelled brighter cleaner than the day before. The fees were reasonable and perfectly fine. The service I requested always on point and great. Highly recommend them for business and personal use. Thank you so much!!

If you're looking for the best house cleaning service in Tiburon or anywhere in Marin County,…read moreSpotless Cleaners is unmatched. Having owned both vacation homes and full-time residences throughout California, I've worked with numerous cleaning services, but none have impressed me like Lucy and her team. Their precision, efficiency, and unwavering attention to detail truly set them apart. From the very beginning, Lucy has felt like my long-lost sister; warm, attentive, and genuinely invested in making sure every cleaning is perfect. When I first moved into my home, they tackled my large windows, and the way they made them sparkle was incredible. They worked quickly but left no detail overlooked. It was clear from that moment that they were the real deal. Every time they clean, it feels like stepping into a luxurious stay at the Ritz. Everything is spotless, fresh, and perfectly arranged. Lucy truly cares about the service she provides, and you can feel that in every interaction. Her crew is respectful, hardworking, and incredibly thorough. Spotless Cleaners is worth every penny, and I wouldn't trust anyone else with my home. Five stars, without a doubt you'll be amazed!

Andressa and her team at Phoenix have been cleaning our home in Rockridge for nearly two years. We…read morestarted with cleanings every other week, and they now come every Friday. With two little kids, it's such a relief to have the house clean and tidy heading into the weekend. They consistently go above and beyond and do an excellent job, no matter how much of a mess the kids have made. Andressa is a great communicator and makes everything incredibly easy. Her team is reliable, punctual, hardworking, and thorough. They even taking out all the trash and recycleables before they leave. I highly recommend them!

Photos speak for themselves…read more Misleading promises to book us as a client, with the job half done each time. Gave them 3 chances, addressed the concerns with Andressa in detail with photos. We have been understanding, patient, kind and generous throughout the entire booking (25% tips, forgiving job half done even though full payment was taken). Unfortunately now on the third visit, despite double checking the expectations with Andressa yesterday, the house was still left half undone. Half of the items on my list which she stated would "all be included in the $170 pricing, whether it takes 2-3-4 hours" have not been done at all in the 6 weeks of using Phoenix Cleaning. I was also under the impression that it would be Andressa herself and one other woman doing the cleaning, based on the wording of her texts, but maybe a misunderstanding. I was excited to have someone clean the house who spoke so knowingly about how burnt out I was handling it alone, who even insisted "the house isn't clean if the baseboards aren't clean," when I asked about whether I would need to book a deep clean for things like that. She stated baseboards would be "included every time." Really sad and disappointed about the results. I have a physical disability and it's hard for me to clean, but 6 weeks in a row now I am having to clean what they did not on the one day I plan to rest. $210 per visit with tip and the cleaners were out of the house in under 2 hrs, with the job unfinished. Photos and videos taken immediately within 5 minutes of cleaners leaving, over multiple visits. Screenshots show text agreements not being honored and attempts to add additional cost for things agreed upon in the initial consult. Never offered any refund, discount, or to have a cleaner come back and finish the job properly.

What a incredible team! Thorough, above and beyond and leave our house sparkling!…read more Highly recommended!

A3 Cleaning Service was amazing. They were able to accommodate my last minute deep cleaning request…read morefor my kitchen and bathroom and Sonia and Eliza did a wonderful job. I requested the estimate via Yelp and received several estimates very quickly. A3's estimate was fair and I appreciated that they were very communicative and provided detailed information on what services would be provided during the cleaning. The ladies even took off their shoes and left them out on my porch, I wasn't even thinking of asking them to do that, but it was appreciated. They brought all their own cleaning supplies and were very thorough. I highly recommend this house cleaning company!!

I had an emergency where my regular house cleaner wasn't able to come out when my in-laws were…read morearriving that night. We had been traveling for a few weeks, so we were in desperate need of a cleaning. Vera Brito responded within 5 minutes with a phone call. They scheduled to come out the same day! AMAZING! Service was quick, proficient, and she did everything I asked for...and then some. Would highly recommend! Excellent Service!

I have been using this cleaning service for the past couple years and they have always been great…read morebut today was a different story. The cleaning crew was only at my apartment for one hour and 20 minutes. ( small one bedroom apartment) they typically take two hours and they basically just dusted. If I ever use the service again I will make sure that I'm paying more attention and make sure that my place is being clean properly. Until then I will be using another cleaning service.

Service Requested. We requested for a post construction cleaning since we are at the end of the…read moreconstruction. For cleaning of a 3000sqft place, PCS quoted 25-35 man hours at a cost of $1000-$2000 for interior deep clean which includes removing debris, ridding of construction dust, sawdust, cleaning inside/outside of cabinets/closets, cleaning walls, inside/outside of lighting fixtures, ceilings, appliances, and other general cleaning of kitchen, and bathrooms. General cleaning included general sanitation of bathrooms, clean showers, sinks, polishing counters and faucets. Vacuuming, Sweeping and Moping. For setting up the service, PCS was responsive and gave detail descriptions. It felt like PCS thoroughly listened to our concerns and touted their experiences. So we had setup a cleaning around 10 days hence. On the day of the service 4 team members arrived for cleaning within the one hour window that was described. Unfortunately, they were wholly unprepared. The team only brought microfiber towels and a vacuum. They did not even bring a garbage bag. They picked up a half filled garbage bag and asked to use it and said they can just reuse it the whole day as they dumped all the debris into the dumpster we had setup outside. This should have been an obvious red flag! Then even though I had spent many emails and phone calls describing the scope of the work to the back office, none of the notes were captured and the team asked me for non-stop instructions and clarifications for 2 hours at the beginning of the day until I have to leave. Quality. Extremely Dissatisfy! I normally paid my normal cleaning team $200 for a team of 3 to clean a 2500sqft house. It takes them 1.5 hours (1.5*3 =4.5 man hours) They get all the bathrooms, kitchen and floors sparkling clean and dustless. So for 20 man hours, I had expected at minimal the same cleanliness and beyond since they charged me a little south of 25 hours. Nope! PCS team for the very costly 25 hours accomplished 1. Removing some garbage, 2. Removing some plastic off the windows, 3. Rough cleaning of some bathrooms, 4. Vacuum up some dust off the protective floor covering, and 5. Dusted the two kitchen sinks. I am extremely disappointed as I distinctly expected the walls to be dusted, floors to be cleaned and floor polish to be applied, and none of it was done. Communication. As I stated, the initial communications were good when they wanted to make a sale. After their extremely unprofessional job, PCS became extremely curt and uncommunicative. I had reached to them to give the feedback. They had sent another team of 2 for 4 hours to do what they can, but they were only able to clean one room at that time. Then they tried to blame us for dirtying the place the cleaned. It's just not true since they didn't remove the construction paper protecting the hardwood floors. How could they have possibly mop the floors.

I hired Post Construction Cleaning Pros based on the Yelp reviews. They did a pretty good job but…read morehad kind of a wonky experience. We're going through a live-in full-home reno. We were ready to hire a cleaning crew so I could unpack some things. After some back and forth via Yelp message they seemed to fit the bill. We booked them for a Saturday with a window between 1-2pm. The day of, the crew was nowhere to be found at 2pm. I called at 2:11pm to see if someone was going to be sent. The previous crew (a team of 2) had an emergency so they sent over a cleaning crew of 3 closer to 2:30pm which we were already frustrated about since they were late. I was also not informed the crew was running late and had to call to get an update. The crew was Spanish-speaking and I was able to get by with my limited Spanish. Towards 4pm the crew mentioned that they were told they were only supposed to be there 2 hours so I had to called PCCP to let them know the job was nowhere done. There was a lot of weird back and forth with the crew and no one seemed to know what was going on honestly. I had asked for a full construction post clean so I found it a little odd that the crew thought they were done after 2 hours. They ended up leaving around 5:30pm and it was good but not excellent. We actually had to jump in and help them at times to make sure the job was done in time since they seemed in a rush. After further inspection it looks like they missed the inside of a lot of our cabinets which still had some cement dust in it. They got MOST things which was great but if the homeowner has to jump in and help clean that's a problem. I received the invoice of Thursday the following week with a few weird discrepancies: - the start time said 2:00pm and I know for a fact the crew came closer to 2:30. I had a signature there for the start time but looking back I don't remember if I saw a time (was this written in after the fact? the lady didn't explain to me what I was signing and there was a language barrier) and I was so flustered they came late so I just signed it so they could start - the end time had my signature on it but both my partner and I remember saying out loud when the crew left -- "were we supposed to sign something?" So not sure if the crew forgot to ask me for a signature and maybe forged it............ It was an overall weird and frustrating experience. The crew was very kind but it would help if they could get by with some English, as I was not informed of what I would be signing when the crew got there. It was also hard to let them know they either missed spots or we'd like our "walls cleaned" (the cleaner seemed surprised when we had to remind him to please dust down the walls since it was post construction). Willing to give another chance and maybe it was just a bad day for everyone overall but you need to pay attention when hiring this company.

Was a customer for a few years until we moved. They did a great job and unlike many other cleaning…read morecompanies would lift and clean around and under in a thorough manner. All the places were dust and dirt hide they would clean very well. This was in a home with two toddlers and a dog. My advice is to tip them very well because compared to many other cleaners they go above and beyond.

I scheduled a deep cleaning with Merry Maids today between 12pm and 130pm. The initial deep…read morecleaning was $482 and I paid the $100 deposit towards it a few days ago. I moved alot of furniture, plants and belongings to ensure everything was out of the way the night before and morning of. I got an uneasy feeling as 115pm approached so I called to to make sure everything was ok. I spoke to Irene who told me they were 1 hr behind. She apologized, and was courteous. I didn't receive a call that they were behind, or needed to reschedule and it was unprofessional. They ended up calling and had 2 ladies to my place shortly after 2pm. I had to help the ladies in, and up with their supplies as it looked heavy and there were only two of them (I offered to help when I saw them carrying everything). I had a walkthrough of my place with the Owner of Merry Maids 07/13 and was told there would be a team of 4 people for the initial deep cleaning. He was nice & personable. We talked about the great equipment/cleaning products used specific to Merry Maids (I was concerned when I saw the vaccume cleaner and that mine was pricier.) With two people of course they didn't do the work of 4 people and it took a little over 2 hours. My baseboards weren't cleaned, the kitchen countertops werent cleaned, the tops of doors, ledges weren't cleaned, half the mirrors weren't cleaned, only 1 of the 3 bathroom floors was fully cleaned (And I don't believe they do windows). The two ladies did clean and I don't want to discredit them, when they were short 2 people. The ladies were really nice, and hard workers, and I want to stress that they were short 2 people. They also confirmed that when you have a walkthrough there is a crew of 4 that does the initial deep cleaning, and they didn't know why 4 weren't sent. I have a 3 bedroom, 3 bathroom with two sets of stairs. I only had 2 of the three bedrooms cleaned. I wish I could give more stars, but overall I'm disappointed with the service provided. It was a light cleaning at most and it wasn't money well spent on my end.

I needed help cleaning my 2 bath, 4 bed home, They did such an amazing job, Isabel thoroughly…read moreimpressed me!!! I wish I took a before and after photo of some of my kitchen appliances she made look brand new again, Thank you so much Mrs Licha cleaning services, I attached the after photos of her shining my toaster oven which is heavily used and took all the streaks off my refrigerator and got the dark stains out of the outdated white kitchen sink. Great job!

I hired for bathroom cleaning and they knocked it out of the park. They cleaned high and low in…read moreboth bathrooms (baseboards and ceilings) and even throughly cleaned behind the toilet. They even cleared out the junk drawer in my second bathroom that held old and expired cosmetics, creams, ointments and what note that had been stuffed in there pre-pandemic. Highly recommend.