I have been using this cleaning service for the past couple years and they have always been great but today was a different story. The cleaning crew was only at my apartment for one hour and 20 minutes. ( small one bedroom apartment) they typically take two hours and they basically just dusted. If I ever use the service again I will make sure that I'm paying more attention and make sure that my place is being clean properly. Until then I will be using another cleaning service. read more

Vera Brito Housecleaning - Home Cleaning Near Me

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When I called for an estimate, Maria picked up right away. They had availability for a move out clean within two days. Brenda, the cleaner, did an excellent job with the move out clean. She made the house look much better than from before we moved in. We paid a little more than was quoted but still reasonablly priced. read more

Vera de Brito is even more amazing than MARY POPPINS. I would actually give Vera more than 5 stars if I could! She cleans for me once a month and when I come home that day, my place is absolutely spotless! A few funny examples of her incredible work: - She puts adorable stickers on every toilet paper and paper towel roll - I once left my clean sheets on my bed planning to make it later and she made it for me! - She vacuums my couch cushions (I can tell my the clean, subtle stripes) - She unpacks any groceries that need unpacking and puts them in appropriate places - She cleans the INSIDE of my fridge and medicine cabinet - She takes out all of the trash and recycling even trash & recycling that is somewhat hidden And much, much more! I have never been so excited to pay to have my place cleaned to perfection! read more

I called Maria for an ASAP cleaning for an entire 1bed/1bath apartment and she was able to do it that same day. The space that needed cleaning had been lived in for several years and had a lot of buildup on the appliances, closet, and the bathroom. The tile and grout had also been without deep cleaning. Maria sent me Marjorie who did a wonderful job with just about everything. The only thing that was missed was some dusting and scrubbing on the upper door frames, ceiling corners, and walls, which I needed done so I could apply fresh paint. However, it was a non-issue for me that it was missed. The price was fair with what she had to accomplish within 5 hours. I will probably continue using their services for future cleaning. TLDR: 1) Cleaning team was punctual 2) Quick response from manager 3) Thorough 4) Polite & professional 5) Fair price read more

I've been using Vera Brito cleaning for several years now. The service has always been excellent and the staff courteous and flexible. I would highly recommend them for anyone looking a consistent long term cleaning service. read more

Maria, who scheduled the cleaners for us, was quick to respond and communicated details clearly. There was a little negotiating with the cleaners when they arrived, but the final price seemed fair for the hard work. They arrived on time, but took about 4 hours to do our bathrooms, hall stairs and kitchen, which seemed a little long . . . but they did a great job -- even scrubbed our shower curtains and bathroom ceiling! I'll definitely call Vera Brito again! read more

Vera Brito Housecleaning was a lifesaver for me. I needed a cleaner for the next day for a friend's loft in downtown SF because new tenants were moving in and Maria from Vera Brito answered my request from yelp messages right away. I was messaging her after midnight, and she still answered me til about 1:30am to take care of this. I secured an appointment with her and her team showed up the next day. They were professional, Andre was very nice and helpful. His staff was very sweet and a hard worker. She didn't speak much english, which wasn't really helpful, but I pulled out my google translate and we were able to kind of conversate that way. I definitely would use their services again, or recommend their service to anyone. Another great part was that Maria takes Venmo and can send invoice and receipt to make everything easy. I paid her the next day after services and the service was pretty good. read more

I'd read this if I were you. Because I wish I read more reviews before I decided to go with them. They're cash/check only. Silly me gave them cash because I didn't have my check book because it was buried in a box. I'd recommend paying with check if you still plan to go with them so you can put a hold on it in case they do a terrible job like they did for me. Maria was very nice and calm on the phone. She must be very use to dealing with pissed off customers. I called her and wasn't expecting same day service but she had availability. I explained that I was moving to a new house and that I wanted it deep cleaned. I also explained that I didn't want the whole house cleaned, just certain rooms because the landlord was still showing the apartment to people and they would still be wearing shoes inside when they come to look. I listed the rooms and things I wanted cleaned. I was very specific about it. It didn't seem like she was writing any of it down. That should have been a big red flag for me already. On the phone she told me she had availability at 2pm. I get to the house a little before 2pm because I'm punctual. 2:30pm, nobody came and no call. So I call her. Maria says the cleaner (no name given) should be there between 2:30-3:30pm. That's not what we agreed on but whatever. 2 people arrive in a white van around 3:15-3:30. One man, the driver, and a woman, the cleaner. I start talking to the man, and he opens with "sorry very little English". He drops her stuff off and leaves. The woman starts to clean one of the bathrooms that I did not list. Great, she doesn't know what needs to be cleaned. I start talking to her but she also does not speak English either. Great, great. I call Maria and tell her what I want cleaned, again. I was very specific, just as specific as the first time. She says she'll pass the message along to the cleaner. I do the pointing game with the cleaner to show her what I want cleaned. I hated having to do that. It felt rude. I run off to do some errands because moving time is a busy time and the house is completely empty so how hard can it be to F up? She finishes cleaning, I pay her, they leave. I take a closer look at the job and realize that things were barely cleaned, never mind DEEP cleaned. I basically paid someone $130 to barely wipe down less than 1/3 of the house. The crumbs, cobwebs, stains, etc were still in the cabinets and on the cabinet doors. The floors were still dirty. And worst of all, there was still stranger danger mystery hair on the bathroom walls, which is the thing I fear most, which is why I hired a cleaner to get rid of it. I call Maria to let her know that they did a really bad job. She sends someone back - this time it was the man. I show him everything that was not cleaned. He mops the floors (thanks!) but still fails to clean the rest of it. I specifically pointed to the hair stuck on the tiles of the bathroom, he swipes it with his hand and says it's clean. I point at the gross hair again but he still fails to clean it. I guess if you still really want to hire them, make sure you stand right behind them and breathe down their neck, and micromanage everything you want cleaned. Make sure you speak Spanish too. And pay with check. Pretty pissed. read more

Vera ROCKS. Since the BF and I moved into a much larger apartment, I found it WAY harder to keep everything under control... not that i'm complaining about the upgrade or anything... So, thanks to our downstairs neighbors, we found Vera. Vera, and her team of human scrubbing bubbles! Ok, they're not bubbles, and they don't look like bubbles, but they clean like bubbles. Nevermind, you know what i mean... So when I first called Vera, she called me back as soon as she could and scheduled a 'first visit,' which is like a meeting/evaluation/scheduling/deep cleaning/price setting session. On her first visit, she will do a deep clean and then set the price for her visits. (as you might have gathered from the previous sentence) Shows up on time- fully equipped- ready to go, friendly as all hell for 7:30 am. Ok, so i am home for the entirety of the first visit- which doesn't take too long (there are 3 of them), and for most of it i hide in the office on the phone... Upon emerging from the office, I step into a shining, odoriffic, stickers on the toilet paper in little triangles PARADISE! Yeah. stickers on the dingdongdang TP!!!! And the paper towels! And yes, i DO make my boyfriend use a different roll if we have people coming over any time soon... So longstoryshort- She is sweet, reliable, trustworthy, and good at what she does. Her prices are reasonable and she is flexible with times and dates. She answers her emails daily and her spoken AND written English is awesome. Her work is thorough and she is willing to do any little extras you may mention. She cleans out the fridge EVERY TIME. She will do laundry if you ask. We adore her. You'll love her. Done. read more

Scheduled 2 weeks in advanced for wed 3pm they arrived 2:45 was great. The man spoken English and left after an hr, the woman Michaela spoke limited English. We did have a check list written in English and Spanish on what we wanted. 2.5 hrs to clean 2 bedroom, 1 bath, 1 kitchen, mudroom approx 900 sq ft, quoted $120 on phone then at arrival was up sold to $140. Satisfied with the time and service provided, not the cheapest but honest, left a decoy Rolex, loose money, nothing was taken. We would use them again. There is cheaper but fair ~$65/hr price point is good read more

As I sit down to write this review, I seriously cannot think of anything that makes me happier than a clean apartment. And yet, when given a broom and a scrub brush, I just can't seem to meet my own standards. Sure, I can clean my apartment, but it never seems to shine.... Enter Vera. After we settled into our two bedroom apartment I turned to my husband and said the faithfull words - I'll trade my mani/pedis for a housekeeper twice a month. I was serious, and while I did cut back on the mani/pedis for a while, it turns out that Vera (and her helpers) were not only in budget but that he agrees - a SUPER clean apartment twice a month makes for a MUCH happier marriage :) They swoop in and out while I'm at work so I'm not sure if Vera herself is actually in my apartment each and everytime but I've met her husband too and they are both super trustworthy and quite speedy. A few of my favorite Vera things: - smiley stickers on the toilet paper - a vaccumed sofa - a swept porch - sheets pulled so tight one could bounce quarters off of them (it's possible I tried!) We've been using Vera for the over a year and I don't have a single complaint. Whenever we need to reschedule because we'll be out of town, or need her to come before we have people over - she finds a way to squeeze us in. I can't thank her enough for helping to make our house truly feel like a home! read more

I hired Vera for a move-out cleaning. She was great on the phone, and I was a little surprised when she agreed to do a 4:00 pm Thursday afternoon job, but she said she was up for it. 5:15 rolled around and she wasn't there. A text and a phone call surfaced no results, and I had to get to my storage unit before it closed at 6:00. 5:45, I'm at the unit and my landlord calls to say he let two very unhappy, recalcitrant girls in to the apartment (Vera does have a team!). Once given Red Bull, they were happy as can be. I had to leave again before they were finished, but when I returned, I was delighted with the job they'd done. The floorboards were immaculate and even the oven was spotless (and it hadn't been cleaned in a REALLY long time.) So - she's not the greatest communicator or the most timely person, but she does a great job. read more

I had a move-out cleaning done by them, 2 girls, 2-3 hours, spotless house! They were a little late to arrive and a little late to leave. They also do not clean the walls which is good to know if you don't want to scrub marks off the walls yourself. Oh and they gave me a card, so for anyone who needs to reach them by e-mail: maria.hernandez@comcast.net read more

My roommates and I were disappointed with services like Homejoy and Taskrabbit because they never seemed to do a very thorough job, so we decided to try Vera -- and we're so glad we did! As someone raised by a housekeeper, I have pretty high standards for them and know what it looks like when someone's taken a few shortcuts. Unlike previous housekeepers who left dusty windowsills, dirty baseboards, unvacuumed staircases and greasy stovetops, Vera's crew left our apartment absolutely spotless. Plus, they're super professional and punctual. After feeling let down by nearly a dozen different housekeepers, we finally found "the one"! read more

Maria and crew did a fantastic job plus they were honest and incredibly professional. We have a 2 bedroom, 1 bath duplex in Pacific Heights and she charged us $140 total. They (Maria + 2) worked for 3 hours straight and covered every inch of my apartment. They even cleaned the fridge, fireplace, oven and dusted all blinds. It's been some time since we've had a professional cleaning crew scrub us down so Maria earned every penny. Bonus points for coming on short notice at 7:30am! We were happy to have her and look forward to using her crew again. read more

I booked for a cleaning for my very small in law studio space. I booked super last minute, the day prior, so I was lucky to get someone, which I appreciated. Everyone I spoke with was very nice. They were on time as well. They asked if I was moving out (all my stuff was gone) and I said yes. $150 moveout price for a deep clean which was reasonable. I wasn't 100% happy with the results but upon speaking to Maria, she rectified the situation and made it right! Great experience & I would recommend their services for the utmost professionalism. Thank you, Maria! read more

I've tried several cleaning services in the Bay Area before landing on Vera Brito, and they are easily the best. I've now used them 5 or 6 times to clean my studio apartment and it's always been a good experience. Why do I love them? Let me count the ways: 1. They're quite punctual (it was common for other cleaning services I tried to show up late or, sometimes, simply not show up) 2. Their cleaning is excellent, very thorough 3. They're one of the most affordable services I've found 4. The management communicates via text message and is always quick to reply (other services you had to call/email and they often wouldn't reply or it would take a while) 5. I've always been able to schedule an appointment within 1-2 days. I guess this might change as their popularity grows but for now it's super convenient! read more

Here's the rundown: Move Out Clean for my Junior One Bedroom + They were able to accommodate me last minute. I called on a Monday early morning, and Maria said she could come in that same day at around noon. - They said they were going to call me to let me know 30 minutes beforehand, they did not. I called them back and Maria said that she will be there by 3:00PM. I let the security know and told Maria to bring her ID as they have my spare key. I made sure that Maria was going to be there as security will not give anyone else the keys I was somehow under the impression that Maria would be cleaning - that there will be two people. There was only one lady cleaning. I had to call Maria to get the final amount. but what's fine, that was the cost of me calling them last minute - as long as they get the job done, I really don't care how long it takes~ After I got back- a few days after - I noticed that the sliding cover for the butter compartment on the refrigerator was broken. I was upset as I was charged $50 by the landlord for the replacement and because they should have told me about it. I only found out after I went into inspect the place and going through the final walk through. I e mailed Maria afterwards, she called me right back and said that she talked to the cleaner. The cleaner doesn't remember breaking anything or else she would have called Maria to let her know, but Maria reassured me that she would cover what my landlord charged for the shelving thing. She asked me for my address and she said that she will send a check in the mail- and another mail to tell me it was written out and sent. It gave me confidence that they will take care of their customers. I wasn't a fan yesterday, but I am a fan today. They completely resolved my issues, cleaning the place and also honoring the broken butter shelving on the refrigerator. read more

Maria and her crew cleaned our place for 3 years (till we moved out), so I'm long overdue to write a review. It was always such joy to return home after they had cleaned. They cleaned our place every 2-3 weeks, never missed a day, rarely rescheduled, and were trustworthy with our keys. There were times when everything sparkled, and times when it merely shone brightly, but it was always thorough and they attended to additional requests (window sills, moulding, etc) when we sent them to Maria by email. They changed the sheets, offered a very fair price, and vacuumed the couches. Over the 3 years a couple of little things got broken, but this would happen if I was cleaning myself. Hard to imagine a much better experience. read more

I love them! I have had good experience with Vera Brito for almost a year. Maria, the owner, has always been very responsive. And her team is very professional, poilte, honest, and willing to work with me with any requests. Most importantly, they are always on time! I'd had lots of bad experiences with previous housecleaning workers such as stealing and unprofessional work. However, with Vero Brito I feel ease and happy. read more

My bathroom looks like a hotel bathroom and my house smells amazing. I am so much happier this time around than with the previous cleaners from Merry Maids. She even wiped the dust off of my video game controllers. Punctual, detailed, and fairly priced. I will definitely use them again read more

cleaning service and timeliness-5 stars. I will definitely use them again, the service was quick and thorough and my apt looks great. Docked one star just because it took a while for Maria to get back to me. She was very courteous and helpful over the phone but called me the day prior to confirm a time and had previously told me she would inform me a week ago. Overall, I would use them again and was extremely happy. read more

Called them for a house cleaning. They came over and the estimate for one girl for 2.5 hours was $250.00. BTW my house is clean, an easy job to do. i looked at him, the man who drove the girl over, that's a hundred an hour, dude. I'm looking for cleaning services, not an escort. WTH at those prices I'll do it myself. He mumbled something about the cost of petrol on his way out the door. You can do allot better than this company. My last cleaning lady was fabulous and charged $10.00 an hour. I upgraded my review as the owner called and said it was a misunderstanding. So maybe it was. At least she tried to straighten it out. read more

Vera and her team are the best! Ever. I have used them multiple times and they are meticulous and thorough. I will never use anyone else. They are very reasonably priced and can handle any job. They are very nice and patient and don't leave a spot behind. I most recently contacted them for a move-out cleaning and they did a fantastic job. Worth every penny. Thank you Vera! read more

These cleaners are the best I've found in the city. They are flexible with scheduling and responsive to feedback and specific requests. I started using them every 2 weeks instead of monthly because it's such a treat to have a freshly cleaned house. They've cleaned when we're home or away and the cleanliness hasn't waivers. I highly recommend them if you're looking for a deep clean or you just want your place feeling fresh. read more

I had been using Vera Brito,s housecleaning Services for +10 years. Team is amazing! Professional, timely, flexible with dates, and most important my place looks beautiful after they come. My favorite day of the week going home to my super clean home. Vera and team thank ! I would highly recommend Vera Brito Housecleaning! read more

I have been using this service every couple of months for about 6 months. I have a 1150 sqft loft condo and have tried a handful of other cleaning services, selected from Yelp. My goals are to achieve a general cleaning -- better than a surface cleaning (wipe countertops, vacuum, and stack papers), yet not so thorough as a deep clean (cleaning carpets, washing and sorting laundry). In general, I look for price transparency, cleaning quality and time, and customer service. The initial startup of the service was not as straightforward as it could have been: there is an initial price estimate that gets modified once when the cleaning people arrive and again after the cleaning to correct for time spent. For my apartment, the service was priced reasonably. Venmo payments make the transaction easy and predictable. Despite startup friction, the quality of the cleaning is very good. The cleaners clean the floor, dust most everywhere, arrange items around the apartment, scrub countertops and bathrooms. They have been generally thorough. The cleaning time is about right, perhaps a bit long (3+ hours) for my space. Customer service is prompt. Issues I've had have been resolved over text with satisfactory outcome for both sides in my view. For their category of price and level of service, this is the best cleaning service I have experienced in San Francisco. I recommend Vera Brito and look forward to continuing to be a satisfied customer. read more

I've had Vera Brito cleaning service for about a year now and am very happy with them! I've never been home for the estimate, first-time cleaning, or subsequent services because the condo they clean for us is a weekend place. I am able to communicate with the cleaning team effectively by leaving notes if I need to remind them to clean something that may have been forgotten previously (rating would be five stars if not for the couple of things forgotten periodically), and am also able to reach the owner (?), Maria, easily via text. We moved into a bigger condo today and it was a no-brainer to continue using Vera Brito. I met Mina today, who did the necessary deep-clean. She was awesome - she's thorough, friendly, and professional! read more

I contacted Maria on a Wednesday and Priscilla showed up on a Friday to do a move-out cleaning of a 4 bedroom 2 1/2 bathroom home in Pacifica. Vera Brito Housecleaning made it so convenient . I was able to leave the key under the doormat and Priscilla called me to give me a quote over the phone. I paid $170 for a 6-hour job. I have never seen the place so clean and fresh smelling. The faucets had a clear mirror finish. I forgot that I left food in the refrigerator and Priscilla cleaned out each shelf and drawer. She even scrubbed down the walls where mold had accumulated from the humid Pacifica weather. I definitely will call Vera Brito Housecleaning again to regularly clean our new place! read more

I chose this place on a whim and was so glad that I did. Marisol came to clean my one bedroom in Noe Valley and it was amazing. I feel so grateful to her, and she was so kind, fast, and clean. I will definitely use them again. read more

I researched cleaning services after moving to a new neighborhood and decided to give Maria's team a shot. That turned out to be a lucky bet! - They arrived on time, even 10 minutes early. - They were articulate and easy to communicate with. - Ruth, the young lady that cleaned my apartment, did a thorough job. She needed a couple of suggestions - such as cleaning the windows on my French doors, etc., but overall, she showed a WILLINGNESS to do a good job, and that's good enough in my book. I'll become a regular customer. read more

Extremely thorough! Maria and her team cleaned everything and then some. I'm in a house with four other roomates so we only do the common areas. We can tend to let it build up alot. My place is sparkling right now. I only wish it could stay this way forever. Great Prices too! read more

I have used Vera Brito Housecleaning thrice and I am a happy client. They have always done a great job on my house. The office staff is very friendly and helpful as well. The team is always, always pleasant to speak to and will always make time to talk to customers. The cleaning teams do a great job always, prices might be just a little hide but worth paying for. read more

So we called to schedule an appointment for an initial full cleaning and spoke with Maria. Scheduling was easy and she was very friendly. A man and woman arrived to do the cleaning (not Maria or Vera) and both were very friendly as well. The cleaning took much longer than expected because the man had to leave for an hour to pick up his son. When they were done and we inspected their work it was pretty disappointing. Overall it was very clean and they did a fine job but there were some areas that they completely missed. There was a very noticeable and new spill that left a sticky stain on the floor in the kitchen. But for me the most annoying part was spending over 30 minutes putting everything back. The living room furniture was all out off place. There were things that were in one room and I found them in a totally different room. I understand that things need to be moved to clean under them but It seemed like they didn't care very much and didn't even attempt to put them back the way they had found them. I am thinking about giving them another chance if we can schedule the cleaning with Vera herself since her reviews are so high. read more

I had an emergency where my regular house cleaner wasn't able to come out when my in-laws were arriving that night. We had been traveling for a few weeks, so we were in desperate need of a cleaning. Vera Brito responded within 5 minutes with a phone call. They scheduled to come out the same day! AMAZING! Service was quick, proficient, and she did everything I asked for...and then some. Would highly recommend! Excellent Service! read more

I emailed Maria after seeing her email address on Yelp. Here it is again: maria.hernandez@comcast.net. She got back to me right away and gave me an estimate of two hours for 120 dollars for cleaning the apartment I was moving out of. She sent Ruth, who was very sweet and a hardworker. She got the place cleaner than I ever could. The cleaning actually took about 3 and a half hours (my apartment was a complete mess.) When I called Maria for the pricing she told me she was aware that the cleaning took longer than she estimated. She told me to pay Ruth the 120 dollars plus whatever I thought the extra hour and a half was worth. I wanted to be fair, so I paid for the extra hour. Plus I tipped Ruth about 20 percent of what the whole cleaning service was worth. My place was immaculate after Ruth left. The building management inspector just saw the place and he was happy. Do brush up on your Spanish before you use this service. read more

I hired Vera Brito for a move out cleaning. Very thorough and did a great job! Highly recommend!

This company gets 5 stars from me today! When I requested a quote I got a response within a couple of minutes! I was able to get someone the very next day! Maria is very responsive & helpful without being "pushy" which I appreciated! Leticia does amazing work and Jiro (?) was very helpful and kind with our requests! They worked hard and were very nice & friendly! I highly recommend them and will probably use them again!! read more

I inquired about having a cleaner come on Wednesday night at 8. Our house was spotless the next day! Very polite staff and she worked nonstop till it was done. Very happy with the service :) read more

This is my third time using their service. Maria is very responsive by texts and phone calls. I called her on Tue night to see if she has anyone available for the next day in the late afternoon. Didn't think she was going to say yes, but no problemo, she said, I'll send them over. Now that's what you call customer service! The next day, Leticia came in right on time with a guy (sorry, can't remember his name) and they took about 3 hours to clean our whole house. I have to say, our house was quite messy and dusty as we travel often for business and I have an allergy, which makes cleaning the house even more tedious, but when we got back, the house is spotless. They cleaned every surface, mopped the floors, vacuumed, even cleaned my dish rack and inside the microwave! I am very pleased with the result and will use them again in the future. read more