Excellent Customer Service by Evelyn & Eric the owners :) So friendly & helpful. Loved how they so…read moreattentive for my family & I stationary, postal needs .I recommend this location:)

Great people Friendly and helpful…read more Erik and Evelyne a true family neighborhood entrepreneur

There are 20min parking spots right in front or around the corner…read more We have been coming here almost every day from selling stuff on eBay and needing boxes. This store is very quaint and welcoming! The owner/person at the register was really nice. And they have great prices here (there is a shipping store walking distance from us but their prices are not great or service so we are willing to drive here). I highly recommend coming here for your box needs! And they have some sports paraphernalia like jerseys and Nike shoes (all under $100) and random trinkets.

I went in to do a drop off and was feeling all over the place, not having anything prepared. I felt…read moreembarrassed walking in with a packing slip the size of my head. I didn't catch his name but I'm assuming he was the owner, but he was really nice and helped me out. I'll be coming back for sure and everyone else should too.

5 stars -- In and out in minutes, with a smile…read more I came in for fingerprinting services and expected the usual paperwork hassle, but this little shipping shop made it painless. The staff greeted me right away, walked me through the process, and had me done faster than I thought possible. Friendly, professional, and efficient -- no waiting around, no confusion. They also handle shipping, and I can see why people rely on them: same quick service, same welcoming vibe. If you need fingerprints (or a package sent) and don't want to waste time, this is your spot.

Great place to drop off packages! The staff is very friendly, helpful, and provides excellent…read moreservice. Everything is quick and easy. I highly recommend this store!

Was in and out in less than 5 minutes super nice lady very helpful for any mailing services come…read morehere and shop local businesses

I dropped off a UPS envelope Tuesday with a 2-day delivery. I checked the tracking number…read moreWednesday, and it hadn't been scanned. I called and was told UPS didn't pick up. I went today Thursday to pick up the envelope and drop it off at a different location and the office was closed. I called the phone number on the window it's disconnected. I found a different phone number online but there's no answer.

I recently visited my local United States Post Office near downtown Covina for the first time, and…read moreI was actually kind of excited about it. The building itself has a really charming, old-school feel to it. It's not modern or flashy, but in a good way. It genuinely feels like stepping into a little piece of the past, which I appreciated. They open at 8:30 a.m., and while there was a short wait and a line, that part was understandable given the holiday season and the fact that many transactions understandably take time. What really stood out was the young Latino gentleman with glasses working the counter. I didn't catch his name, but he was incredibly efficient, patient, and had a genuinely good attitude. As someone who doesn't regularly use the post office and needed to send certified mail, I definitely needed a bit of guidance, and he handled that smoothly. You could clearly tell the difference between customers who come in regularly and people like me who needed some direction, and he treated everyone with the same level of respect. He honestly deserves five stars on his own. That said, the overall experience lands at four stars for me. I was a bit surprised by the cost of certified mail, which came out to around $11, and I'm not sure if that's standard or holiday pricing. I also noticed he was on his phone calling the Covina main office, which made me wonder if he was trying to get backup. During the holiday rush, having only one worker feels like a lot to put on one person and can slow things down for customers. I'll absolutely be back since this is my local post office, and I'd happily update my review if staffing improves. Overall, it was a solid first experience, and that employee truly carried it with professionalism and a great attitude.

This post office is rarely crowded which makes it a great location to handle all of US Mail items…read more Employees appear to always be happy to serve, friendly and very professional. The office is always fully stocked with anything you can possibly need to take care of your business. Parking is avail in a small private lot and/or on the street

I used to like this post office, they would stay open late. But now it's closed all the time. Not…read moreconvenient. Not the workers fault-Cindy is great. However, the government has done cut backs and the hours are just insufficient-and when it is open the line is painfully long

for three days i've been trying to ship a package! first day, sign posted on door says "will be…read moreback at 2:30". I can't wait so i come back another day, same sign but now the sign says "will be back at 3". I come back today, It's fucking 1:30, why is this place closed until 3 again? Does everyone take two hour lunches? This is fucking ridiculous. The hours posted don't mention closing for two hours in the middle of every day.

Recently moved to the area and found they're my local fedex shop. I only had to drop off a package…read morewith label already paid for. They were quick and efficient with two guys working the counter to get through the line that formed. I think I was in and out in like a minute. Parking is pretty easy in a shared lot which doesn't seem like it'll get too busy most of the time

Excellent service that went above and beyond. Jason and Kim were so friendly, helpful, and…read moreproactive. I want to keep coming here because of how they treat everyone in the building, whether they met you before or not.

I came in fully prepared with my 16-year-old daughter to submit her new U.S. passport application…read more(despite being born overseas, she has been issued multiple US passports since she was a baby), and we brought every required document and then some. We had her current, valid U.S. passport with us, which as clearly outlined on the U.S. passport service website (travel.state.gov), meets the requirement for "primary proof of citizenship." Despite this, the clerk refused to accept our application and incorrectly insisted that we needed re-prove my daughter's citizenship through her U.S.-citizen father--including providing HIS documents and ID, and other completely irrelevant items such as our marriage certificate to "prove we're her parents" (despite having her birth certificate with us and the fact we were not even married when our daughter was born 16 years ago, and we divorced 10 years ago) along with other unnecessary documents - such as my daughter's high school student ID?!, which doesn't have anything but her name on it and isn't an accepted as a form of ID by ANY U.S. government agency! Because of this: - My daughter missed two days of school - We had to make another appointment - We scrambled to gather documents that were never even required - I had to contact my ex-husband, who lives in another city, for paperwork and personal documents that were not needed All of this could have been avoided if the clerk knew how to do their job, or if she or her manager (who also had no idea what to do) had simply looked up the government requirements. For clarity and to reiterate: According to U.S. Department of State, a currently valid U.S. passport is considered PRIMARY evidence of citizenship. My daughter's citizenship was already established when she was issued her very first US passport as a baby. Her turning 16 and applying for an "adult" passport now does NOT mean we have to re-prove her citizenship from scratch with all her U.S.-born father's documents and information again. HER OWN ID- a current, valid U.S. child passport- is enough, and it clearly states this on the US government's passport website. Instead of focusing on the actual requirements for a 16-17 yr old applicant (ID, form + my signature of acknowledgement), the clerk fixated on completely irrelevant and incorrect criteria meant for first-time citizenship claims only. There was a clear bias toward me, the accompanying parent, for not being born in the U.S. myself (despite being a US permanent resident/greencard holder) and the fact that I was trying to obtain my child a U.S. passport. I was repeatedly told my presence and documentation were insufficient (untrue) due to that fact--even though, according to government guidelines, the accompanying parent does NOT need to be a U.S. citizen. Because to point out again, MY DAUGHTER IS A US CITIZEN AND HER CURRENT EXISTING AND MULTIPLE PAST/EXPIRED PASSPORTS PROVE THIS. If you're going to be a stickler about enforcing rules, at least know what they are. Weird to accept passport applications for a living and not know what the requirements for passport applications are. This was a frustrating, time-wasting, and discriminatory experience. I would strongly recommend going to a different facility where staff are properly trained and actually know how to do their job. I made an appointment at a different USPS location for the next day, where the staff actually know what they are doing. They asked for my daughter's ID (her current passport), the application form, I showed the clerk my ID to prove I was a parent, my daughter and I both signed the form, AND IT WAS DONE in under 5 minutes. As it should've been at Duarte, without all the above nonsense and ineptitude!

Great post office location located conveniently off Huntington Dr. with opening hours earlier than…read moreother nearby locations. Drive-thru mail box drop off available, as well as a big parking lot where locating a parking space is never an issue. This place is great!