Youthfill MD ruined my face. For starters they charged my gf for her full forehead 179 and then for my forehead and masseters which they over injected. I was charged 1100. I couldn't smile, sip from a straw.. nothing for months. Now that's it's wearing off I have facial dropping around my mouth from exercising muscles that I didn't use before around my mouth area. YouthfillMD was not honest upfront and lost me several job totally at least 15k. Never going back here I cheated on my fabulous injector and this is what I got! read more

I've come here for almost 10 years (first, Robertson and now, Brentwood) and it's the best! Barbara is incredible and I love the work she does - she is also one of the kindest people I have ever met. I'm loyal! read more

Stay far AWAY from this place and Dr. Hoffs especially! My friend recommended this place and I figured I'll give it a try. I have been getting Botox for 6 years, I HAVE NEVER HAD RESULTS LIKE THIS! I got a total of 40 units of Botox. Dr. Hoffs did not mark my face or evenly distribute the Botox. He put Botox around my eye and must have hit a blood vessel. As I noticed it swelling he then tried to massage it out. Mind you I'm in pain at this point. I asked him to please stop that it was Making it worse. He proceeded to do the small lines above my lips. But instead of doing each line Individually he just injected the area with Botox. The aftermath: Day 1 - immediately after my eye got worse and worse. I called him, he said he would call a prescription in for the swelling! Day 2 - my eye was completely swollen shut when I woke up. I called their headquarters and they proceeded to give me another prescription. But said they won't refund me because I still got other areas treated. Day 3 - still completely swollen, I repeatedly called for a refund and to discuss my options. They told me they don't issue refunds but they would give me complimentary Botox again. (Why would I ever want to experience this again?) Day 4-day 8 (today) - I was told the only way I can get a refund is by seeing him personally. I went to see him and also showed him that my lips were not even. He proceeded to tell me that he would fix it (admitting his wrong doing) and that he's the best Dr around and knows what he's doing. I knew this would be the outcome, he would let his ego get in the way of being professional. I told him I'll get the refund from my credit card company and he said, "go for it!" This man should never be allowed to touch anyone's face. He has no remorse for his actions and completely botched my face. I spent $120 on makeup to cover the bruises and I will have to spend more Money getting his errors fixed. I will be calling the better business bureau as this man is a horrible injector and person for that matter. STAY AWAY!!! read more

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Amazing!! Love the Botox and my lips look amazing!! I will return for the opus treatment!! read more

I had the best experience getting Botox with Barbara at the Brentwood location! I was a little nervous since it was my first time at a new place especially with my wedding coming up, but Barbara was incredible. She walked me through the entire process, answered all my questions, and gave me great aftercare advice. Not only was she knowledgeable and professional, but she also had such a gentle touch--I had zero pain and no bruising at all even though she did tell me I could bruise since I was on my period. I will definitely be coming back. If you're considering Botox, I highly recommend Barbara. She's amazing! read more

If I could give zero stars I would. REMEMBER THAT YOU GET WHAT YOU PAY FOR. The injector was very bad and left me bruised after I got botox. I have been getting botox for many years and I have never had bruises!!! Also, I think that they dilute their botox because some places did not take. All in all, the only thing that I got was bruises from this place and incomplete botox. Please, please stay away.. I am demanding my money back, or I will write a report to the better business bureau. read more

YouthFill MD - Medical Spas Near Me - Los Angeles, California

Best spot for Botox in LA and surrounding areas! I say surrounding areas because years ago I would drive to Torrance or get food and reasonably priced Botox. That changed once I was introduced to Dr. Hopp, a few years ago. Dr. Hopp was one of the first doctors in Beverly Hills to introduce the injections and is, therefore, amazing at what he does! I highly recommend YouthFill MD! read more

This review is for the Brentwood location. I called to set up an appointment. I told the person who scheduled my appointment I wanted to use my Alle points toward the service. She said that would be fine and asked that I mention it when I go into the office. I did. It wasn't honored. The receptionist said they don't use Alle due to some issues they had in the past. She said she could call upper management and look into it. She did. They said the same thing. Had I been given the correct info on the phone; I wouldn't have gone to Youthfill for the service. No one took responsibility for the misinformation or offered to right the wrong. My Alle points expire on Nov. 1. They are substantial. I've been to this location a few times. It's clean, bright, and overall pleasant. The only upside to my situation is that they are running a special and I was able to benefit from that. However, even if they had charged me full price (which I wasn't opposed to if it was suggested), the total amount would have been cheaper with my Alle points. Customer service needs to be improved. I'm taking my business elsewhere. read more

Needed a cortisone shot and Yael went above and beyond to help me out. Very grateful for this business. Kokoa was also very nice. Thank you guys so much. Will definitely return (hopefully wont need to lol) read more

I really enjoy going here. I make an appt every 4-6 months and I feel like their Botox has really lasted each time. They frequently offer specials and on Monday's they do 7.95 a unit, which is really great(their usual price is $12) The gal I've done to now twice is Tzipora & she's really friendly and accommodating for what you're looking for. Overall- love this location, the staff & the services I've received each time I've gone. Will certainly be back for my bi-yearly~ injections. read more

I love it here! Youthfill MD is the best, Yaira always does everything so perfect and Koko is always so welcoming! Always get so excited to see them and always makes me feel so special! read more

Amazing team and amazing service - always so professional Love going here ! Supper clean Supper professional read more

We go to the Brentwood location. Nurse Barbara is amazing. Best price around and next level service. Love this place and nurse Barbara.

This is the one and only place I go for Botox, and Barbara is the one and only person I go to see! The customer service is excellent, the reminders for appointments are great, and everyone who works there is kind. I absolutely love Barbara - she is honest, kind, thoughtful, and will genuinely care about what makes you look and feel the best! read more

Stay away from this place specially Dr. Hoff I had the worst experience of my life and when he was called on to solve the mess, I endured on my face. He was so indifferent and so cool about it. He Wasn't even professional enough to give me the right advice. I am still suffering from a crooked lip and a terrible Botox read more

I loved the location and their deals on Botox. Unfortunately the results are almost nonexistent. I've tried 3-4 times but each time I had to go back and get more units done, even then I didn't see any results. Too bad because the staff here are all nice and friendly. read more

Vibes! Lilly was awesome! And Koko at the front desk was so sweet. Highly recommended to visit!!

Well 1. I think they need to improve their customer towards patients. 2. If I don't ask for the numbing cream the nurse wouldn't even ask. 3. No offense but your rate is about average in BH and I think that to be asking for a tip for a nurse who is making 30 to 40 dollars an hour is kind of too much. 4. No ice pack (and I request one). 5. The nurse was sweet but I think that there should be more professionalism at the time of service and what I mean is to be more informative about the product. The results are great Vito don't think I'll be back. read more

This is the best place for botox in LA, thanks to Lillie and Koko. They thoroughly explain the best options and make the entire procedure go so well, quick and painlessly. Both are very professional and take the time to make sure you're completely satisfied. I come all the way from downtown LA just because of them, even though there are so many other options closer to me. I've tried them all and this one is definitely the best by far! read more

Barbara was so great, especially for my first time getting Botox. Our consultation was super informative and she really knows what she's doing! After the appointment I instantly see the results and will definitely be going back to schedule Barbara's Services! read more

I had an amazing experience here. I was helped by Barbara and she made the experience very quick and easy. She was extremely personable which made me much more comfortable. Not to mention there was little to no pain and i absolutely loved the way it turned out. Would absolutely recommend! read more

This was my first time getting Botox and my girl Debbie was amazing! I was a little nervous and she was so patient with me. The injections honestly didn't hurt at all! Her technique was great! I will be going back to her in the future! read more

Went for the 1st time in October, the nurse was very nice but the Botox did not take in the most needed area after 2 weeks I asked to come back, she injected again just in the area that did not take and charged me again,as well I wanted Voluma to sculpt and fill my cheek area and that came out lumpy and bruised for a week, it still never took. The neurotoxins are absolutely over diluted, I work in this business and have never had this happen anywhere else. I then decided to see Dr.Hopp and he felt the cheek area and yes it was lumpy so he added a bit more, did not help the lumps and he also injected the glabellar lines again...no go. Yes, they have great discounts but very diluted so it does not take and the injector did a bad job and that cost was a lot. Will not go back. read more

Love love love this place. Will def be back for Botox. Front desk girl was super sweet and boxtox looks great a week after.

YouthFill MD is my ultimate choice for Botox treatments. Their skill and professionalism guarantee outstanding results every time. The staff is friendly, the clinic is pristine, and my experience is always top-notch. For flawless Botox. read more

Yael was the best I've ever had! She was kind and patient as I tend to get a little faint with injections. The results are amazing, I will go back to her each time. read more

Worst customer service after reading all these reviews I see I am not the only one not happy and found this place to be rude and obnoxious. No reason why I need to wait 7 days for a call back after emailing calling and leaving messages for a bruised up eye that should never of happened. Hopefully they will read this and realize maybe they should call me back if they want customers to be coming back. read more

I get boxot for migraines from my neurologist every 12 weeks but it wears off by then - so I go to Youthfill MD at week 8 for a touch up of botox and it works great. Everyone is so nice, the new location on Robertson is really nice and next to a city parking lot, they do a great job, and their sale prices are amazing. And sometimes I get a little extra for cosmetic purposes and they do a great job. Also they have been great for appointments on short notice and it's kept spotlessly clean! read more

Your nurse injector is spot on and has a light touch. I had no swelling and no bruising! Well done! I invite everyone to check out the special deals they offer. read more

Yael was an incredible time! Her service and experience in my treatment was absolutely perfect. Koko was also incredibly helpful with amazing customer service. Would highly recommend anyone to go here. Thank you so much Yael & Koko!! read more

Was told to come here by a friend- and i loved the monday deal on botox. turns out, 1/2 the price- works 1/2 as well. basically, we think they dilute the botox too much. both times i got botox, it lasted 1/2 as long as usual AND i got more units than i ever had previously. also, the receptionist is rude and unfriendly. she should not be the face of this office- a complete turn off. will be going back to my previous med spa and paying full price. DO NOT buy into the deals here. read more

Love love love this place. Been going here for Botox for a few years and the weekly specials they have make it a huge bonus! Everyone who works here is great. Loooooove the lasers they offer too. Got an amazing deal on a package and can't wait to use the ones i have left. This place is gem for all your beauty needs! read more

Beware! Not all Medspas are created equal! They gave me a BLACK EYE that lasted 3 weeks in one picture when it was turning yellow, you can see the black eye and bruising continued to the bridge of my nose. Eye was swollen up to my tear duct. History: I went to Robertson MedSpa (formerly Kalologie) years ago when they were under different ownership the results were good and my experience was positive. I recently moved and decided to try it about 6 months ago for Botox due to location convenience. This time I walked out with a full on BLACK EYE! I've been receiving Botox for many years and have never had anything more than a little pin dot and occasional slight bruising at the injection site. The Appointment: Began in a dark room with the injector asking me awkward questions like the reason for my visit, where and how much Botox I wanted... Huh?? Didn't you look at the appointment and pull my chart? After her series of questions that clearly indicated she was not informed, I asked her to pull my chart. The place I normally go to approaches the appointment with knowledge and my history, references the amount and location of the injections which they relay to me, ask how I liked the result and we go from there. She then proceeded to make a fist and punch the ice bag, (slightly startling) didn't recline my seat and just came at me from the side with her needles as awkwardly as the questions and with the same fervor as she approached her ice bag. She started injecting my face without once asking me to show any expressions. I have always been instructed to grimace, smile, frown etc. so they can pinpoint the desired injection site. When Polina finished I gathered my things and looked in the mirror to see the beginnings of black eye. I told the receptionist that Polina gave me a black eye. They both looked at me like a deer in headlights while the receptionist said give it an hour and it should go away. The Follow-Up or lack there of: The following day I called and asked for the manager who wasn't available so I relayed the experience to the person who answered and was told I would be contacted the next day, no contact. I continued to follow up with the kind gentleman that took my initial call but unfortunately management and the Dr chose to ignore me. The Doctor Finally 5 days following my appointment Dr Hoff called. He was very defensive and completely unprofessional by continually raising his voice and berating me all while defending his education, his stature in the medical community and Polina's skill level, this went on for 2 hours. He was extremely emotional and irrational, it was alarming to say the least. His resolution: Offering me a complimentary laser treatment to help the bruise heal. I explained to him due to my result and the unprofessional manner in which my initial appointment and follow up was handled, I was not comfortable subjecting myself to further experiences with his practice. I asked for my money back. He told me he would think about it and get back to me, which, as you guessed it, he did not. The Lesson: After 10 days I made the trek from the Hollywood Hills to Santa Monica to my tried and true place to have them look at me + fix some of the expressions that were missed. Funny how the sides of my eyes still had wrinkles. They told me the person injected me in a spot that should not be injected for Botox (some practices do inject there for fillers) and the injector went too deep and hit a blood vessel. My regular place took great care of me by injecting the outskirts of the eyes where they should have been injected in the first place. It was with renewed appreciation and gratitude that I made my next appointment with my regular establishment. It's well worth the drive to make sure I receive the results I'm after and am handled with care and professionalism read more

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Good price and always great experence and treatment after the botox. Never a wait and great staff

I went to the Culver City location. Loved it. Very clean and relaxing ambiance. I was taken care of by Debbie. She was very gentle and friendly. Highly recommend. Will be returning for my Botox maintenance. read more

This was my first time at YouthFill and I have no complaints ! The staff was friendly and very streamline process. Dr. Hopp was very professional and educated me on all the questions that I had. Ill be going back here in the future! read more

The staff is great, very professional and experienced. The price is competitive and they make sure every client is satisfied

Since my very first appt here I've had issues... 1. Showed up my first appt and no one was there, I had worked night shift the night before and stayed up for my appt at noon- drove in traffic took an hour to get there And found out on arrival that my injector had called in sick 2. My rescheduled appt i showed up they had No syringes even though I'd bought them ahead of time. 3. My follow up appt they Changed my spot time and had to reschedule because I was working nights 4. The next appt i showed up and the Dr I wanted wasnt there and my syringe was expiring. Wasted syringe. Couldn't do my touch up on my lips No phone calls ahead of time for any of these changes. The front desk staff also had forgotten to add my brilliant points despite me telling front desk and then even calling in/ the points got entered 4 months after and I lost points in some Botox.. I did have a great appt with dr Jane in bewteen all this chaos.. but with all of these issues and the fact that my follow up wirh dr Jane she wasn't there and I lost a syringe and didn't get my touch up... I can't possibly recommend to my friends read more

Professional , kind staff in a cute place . I am very satisfied with 40 units of my Botox day . Highly recommended read more

I agree with the other review here. They have the worst customer service. How will I be convinced to book a treatment package with them if nobody is picking up their phone to schedule my initial appointment--didn't get a callback either. read more