This is a family owned business and everyone that works here is a good team that does a good job. They take care of you with a big heart. My own insurance company refused to pay their own shop, THIS SHOP, Yucaipa Auto Collision to put my car back together "after the vehicle inspection tear up". I was so disappointed as i was keeping my car although it was a total loss. The owner of this shop felt sorry for me and acted conscientiously and put my car back together, and even washed it to return to me at no charge. This goes to show there is still good people in this world. read more

Yucaipa Auto Collision - This is put back together( after tear up) and returned to me at no charge. - Body Shops Near Me - Yucaipa, California

I had an appt here for an estimate on my car. I drive into the lot and motioned to the guy taking pics of another car, to make sure where I parked was ok. He turned his back on me. A lady came out and I asked her and she said yes. The man turned around and started screaming at me to get my car off his lot, that it was overheating and get it to a mechanic asap. I said I had an appt for an estimate and he yelled I am not doing an estimate on your car... get it off my lot. He asked who my insurance co was I stated USAA. He repeated he would not do an estimate and that USAA did their own.I was so flustered!!! Never have I dealt with anyone so rude. I am a 72 year old woman and felt exactly the way women say auto mechanics treat women. I was hoping to ask him to help me put some water in my radiator as I couldn't open my hood due to severe arthritis in my hands but the way he humiliated me I didn't take the time, just drove my car off as he so rudely told me to do. Beware of Yucaipa Auto. If I could I would've rated them -5. read more

Thankyou Yucaipa Auto Collision, your the best. Excellent service in a timely manner. All staff kind and professional. Thank you to Tom again for helping me. read more

It's been 6 months since these guys repaired some front end damage and replaced the steering rack on my truck, and I have to say, I've never had better customer service or care from any other auto repair place. These guys truly care about each customer and car that comes in Chris, Melissa, the owner and the rest of the crew, including the garage guys are all A+. They will really take the time to fix the issues and if you have something you want to address or a special project, these guys are game. I will only be going to these guys for my scratch and repair needs, their prices are fair and the work quality is very outstanding. read more

This is by far one of the best autobody shops I've ever been to in the past 20 years STATE FARM recommended it and it's really close to my home. They were the fastest turnaround so efficient always leaving so you know exactly where the status of your car was offered to give me a rides, but more importantly the work this is an amazing team and I highly recommend them to anyone needing anybody work on your car. You need to leave with people let know what they're doing like these guys. read more

Yucaipa Auto Collision - Body Shops Near Me - Yucaipa, California

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Second time I've had to use Yucaipa Auto Collision. Michelle & all other office staff are super friendly, efficient, & accommodating. Hugo assisted me with my repairs & he was a pleasure to work with. They did a great job & my car was done when they said it would be. read more

Great costumer service. Awesome work done. Arianna in the office was very kind and helpful. Got me out of there in no time.

Passenger rear door dent was caused by a little girl who swung her door right open in the parking lot. Luckily we were eating in the car so we right there when it happened. Went through Geico who notified me that a local auto repair shop was contracted with them so we went along with their recommendation. Yucaipa Auto Collision was the selected spot and sure glad it was them because this process couldn't have been any simpler, smoother, or quicker. The entire staff was wonderful and a pleasure to work with, but I have to mention Hugo who was the representative that coordinated this repair in a very time pressing manner. Baby was due right around the time of repair (of course, why not) and I needed the vehicle ASAP! Despite me being quite pushy in getting the job done, Hugo was very, very patient with me and extremely understanding of our situation. He went above and beyond my expectations to get this repair completed with urgency. He contacted the appropriate departments in order to not only get the parts in ASAP but also overlooked the entire process to ensure quick completion. Happy to say, the repair looked as if nothing happened AND after I picked up the vehicle we went right into labor that same night!! Wonderful auto repair shop to work with. They were organized, approachable, easy to talk to, down to earth, and very professional. It's my first time there and I could easily tell they've done this for a very long time and have the entire system down from A to Z. Kudos to the owners, managers, customer representatives, mechanics, and axillary staff. It was a PLEASURE doing business with you. Side note: Geico coordinated Enterprise to give me a rental car for the time being. Yucaipa Auto Collision seems to do business with them often since this process with Enterprise was very easy as well. Enterprise met me at the auto shop, I dropped off my vehicle there, and drove off with the rental car. Upon repair completion, Enterprise said just to leave the car at the auto shop and I was able to simply drive off the lot with my vehicle without any hassles. Very convenient system and hassle free. Absolutely incredible service all around. Please excuse any typos! read more

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Awesome service! I brought my Chevy Silverado in for some paint work and the staff did an amazing job. Doug, the owner took care of everything and had my truck done in about a week! Highly recommend for anyone in the area. I brought it in from about an hour away drive. read more

Yucaipa Auto Collision - Body Shops Near Me - Yucaipa, California

Extremely helpful, informative, communicative, professional. The person who hit our car only had the bare minimum coverage, which wasn't even enough to cover what the car was valued at as totalled. Let alone to fix completely. It's a commuter 20 year old Toyota with low mileage, so totally worth fixing. They didn't force us to agree to the full estimate, nor estimate with outrageous prices and only OEM parts. We were able to discuss what we wanted, what was necessary, and what could be left alone. I didn't even recognize it at first when we went to p/u the car, it looked amazing!! Ultimately we were able to pay for these repairs and most of the rental, with limited coming out of our own pocket. Thank you Doug for being so helpful and amazing! read more

I couldn't be happier! Aryana was knowledgeable, helpful, and efficient. When I called, they took care of the situation the same day! Thank you so much for a great experience. I will recommend Yucaipa Auto Collision to my friends and family. read more

Thanks for making my highlander look better then before. Brian was great and was on top of letting me know. read more

I couldn't be more pleased with the service from start to finish. The entire team was professional, courteous, and efficient. My car was repaired within a reasonable timeframe, and the quality of work exceeded my expectations. I truly appreciated the attention to detail and the professionalism displayed throughout the process. A special thank you to Hugo, who assisted me--he was extremely helpful, knowledgeable, and professional. His excellent customer service made the experience even better. I highly recommend this establishment to anyone in need of auto body repairs. Thank you for the outstanding service! read more

Came in with insurance recommendation to get the front bumper fixed. Just the bumper no steering issue no interior work just the bumper. Brought it in with a full tank and an estimate of 2 days. Not only did they hold my car an extra 6 days, they also gave back the car with smoke damage on the inside and no gas left along with a 5k bill on what was originally 2k. Absolute scam. read more

Amazing and quick service! Had a minor scuff on the front bumper of our leased Volt. My husband drove in without an appointment and asked if they could do something to fix it. The guy said "sure let me get something real quick". Within 5 minutes he worked the scuff off. When asked how much it would cost...he said no need. During these unprecedented times it was nice to see a business fix a minor yet important thing at no-cost. read more

Yucaipa Auto Collision - Before - Body Shops Near Me - Yucaipa, California

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My husband was disturbed by a deliberate scratch on our Rav. He went to see what could be done and Tom kindly buffed it out beautifully!! We've had them do work for us in the past and will definitely continue to use them. Thanks Tom read more

I hit a deer on Fourth of July and they were recommended to me through my auto insurance. They had great customer service kept me updated on the work and my car was ready when they said it would be. I actually think it runs better than before. My car has always had a small ticking noise since I bought it brand new and since getting it back from them, that noise is gone. Although I'm hoping I don't need a body shop anytime soon if I do so in the future, this is where I will be bringing my business. read more

My jeep was rear ended by a drunk driver and I took my Jeep here, and they did wonders with my jeep, made it look like it was before the crash, I was very happy with everything that they did. Lexi kept me updated through out the whole process, and made sure I was taken care of. I really liked how she called me everyday, it showed me she cared, so thank you Lexi. As far as the bumper they did a great job, and paint matched but the only thing they messed up was that the sensors in my bumper they put in the wrong way so I had all these codes and had to take it to another collision company out of state ( I was not in CA) to have them fix it. Thank you Lexi, and your staff. read more

Today I had the pleasure of dealing with Hugo, at Yucaipa Auto Collision. I had been told by my Subaru dealer that I needed a new bumper for my Forrester. I was told that it appeared something had hit the bumper and broken the snaps. I showed Hugo the slight separation of the bumper. He said that I didn't need an entire bumper, that would be quite costly, approximately $1000, and only one snap was broken. He said a little longer screw, and some glue would do the trick. It did! The separation was a little less; and it looked better. The cost? Repair was done for free and only took a few minutes. Thank you Hugo. It nice to know there are still honest car repair people around. read more

Brian was so helpful! Great customer service. My car was involved in an auto accident. I was worried it wouldn't come back to me as it was before the accident. Brian continued to call me weekly to provide me updates on the car and would not release it until he knew it was perfect. I got my car back and it looks great. Nice, repaired and clean! Thank you Yucaipa Auto Collision! read more

Yucaipa Auto Collision - Before and After - Body Shops Near Me - Yucaipa, California

I took my car thee for repairs and I was so pleased. They were very attentive and got my repairs done in record time. So glad Brian is back read more

Brian was great he went the extra mile for me n made sure that everything was taken care of on my car n so did his machanic Wayne Brian is very friendly n has wonderful customer service. If I was able to give more then 5 stars I would give them 10 star. They were awesome. I will decently keep going to them for any of my auto services. My paint job they did on the front of my car was flawless. They had to put a new headlight lends and 2 new low beam light bulbs an 2 new fuses because a lady had hit my front end of my car. Plus when they were done fixing it they washed ,waxed , sprayed my engine off and cleaned my passenger side front headlight lites so that it looked just as new as the other one. Plus the put back on my front skid guard underneath for me also. I would decently recommend them to all my family and friends. Thx so much u were awesome. Terrilynn Sims read more

Got scammed big time.... My email to our rep at Geico regarding a horrible attempt at a repair job on our 2016 Chevrolet Corvette Z06.... Geico was way LESS than helpful fixing this year old problem/complaint but finally paid up..... Will post pictures when I see how to, but bottom line, this shop is not honest - regardless of the hardships they have gone through, they are still a business...... ++++++ I am quite sure you dont actually care ( as you NEVER respond to me) but Dougs shop in Yucaipa NEVER did change the headlights that Geico paid for in the first place. They were replaced by Folsom Chevy today and I demanded that I get the old ones. When looking at the old ones, the build dates match my car EXACTLY. Also there is TONS of overspray on them, since they were sanded and not removed from the car EVER. Typical hack shop and the fact that I was forced to chase you down for help with zero reply over and over just makes this so easy for me. This is the reason that myself, my company and my family will be leaving Geico..... ridiculous SCAM shop and no help from Geico to speak of during the nightmare..... - Jason Tarnutzer 2016 Z06 Corvette read more

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Stopped by after work and asked for an estimate to reattach my trim on one side of my car. Ariana?... looked at it and asked Roberto if he can reattach it and he said yes. 10 minutes later I was good to go and they didn't even charge me!!! A good honest company is so hard to find, but I found one here. I will recommend them to anyone who needs body work. read more

I stopped by Yucaipa auto collision to have them check out my airbag light that had been on for awhile. They first quoted me a price of $40 to run a test on it but after all was said and done they fixed the problem and didn't charge me anything. Real professionals! Thank you Aryana Rodriguez. 5 stars read more

The work done to my car was amazing quality. The staff and workers, especially Aryana, were all a pleasure to work with and i would definitely return. The timing it took to complete the service requested was unbeatable given the time frame I had for them. Would highly recommend. read more

Had my driver side mirror replaced. Melissa was Ahh-mazing great customer service was able to help me out and got my mirror replaced. It was done I less than 10 minutes! Highly highly recommend them!! read more

I have been using Yucaipa Auto Collision for years. I got in an accident a while back, they fixed my car with quick turn around time. Recently I had an issue with my paint peeling. I took my car in, no questions asked they said they honor their work and fixed it for me quickly! Very nice people and great customer service. I appreciate you guys so much. Ariana was very kind and Tom helped drive me home when I had to leave my card. Keep up the great customer service guys!!! read more

Honestly this body shop doesn't even deserve a star, This place is full of lies and broken promises, Lexi is extremely unprofessional by not for filling her word and executing professional work. She mentioned that "this body shop doesn't do that type of work" but my bumper was put on with "screws" YES! screws! (I was pissed) my bumper was coming off, after picking up my vehicle! when it should have been put on with bumper brackets. This shop is a complete mess, it gets worse, I'm not even mentioning everything NOT A RECOMMENDED SHOP! read more

Came here to get my mirror fixed on my Honda after being hit ...the entire team was amazing . Hugo was in contact with me and gave me piece of mind. Will definitely return in the near future if i need repairs! read more

They Always kept me informed of progress! Very friendly staff! Highly recommend Yucaipa Auto Collision.

Love this place! They did a great job repairing the front end on my car.... Thank you so much for your professional services! HIGHLY RECOMMENDED read more

Took my car in for a window that wouldn't roll down. They called me within an hour that it was fixed and ready for pickup - it was an easy fix. I'd go back and recommend to friends. read more

Wow! This place was great to work with and I am so thankful I decided to go here. I was cut off by another vehicle and rear ended them. I took it to Yucaipa Auto Collision for an estimate, immediately they gained my trust by being upfront that they were not BMW certified, but they were confident they could complete the work. Integrity goes a long way for me and I so I decided to stick with them. I am glad I did! The car came out beautiful! I worked with Hugo Gomez. Again, he was a man with integrity, extremely helpful, knowledgeable, patient, and professional through the whole process. He answered all my questions, kept me updated, and went above and beyond to be sure my vehicle was restored to my satisfaction. In addition, he also provided amazing guidance on navigating the insurance companies. I will also say that every person I briefly encountered was very polite. Thank you Hugo and Yucaipa Auto Collision! read more

My husband and I have been repeat customers at Yucaipa Auto Collision over the last several years and unfortunately our most recent experience will be our last. The day we picked up his car we noticed that not only was there was a smudge in the paint below the door that was an area that was repaired, but also the sound dampening material was left out of the door. So while closing the door it sounded like a rattling tin can. We also noticed that there were several air bubbles in the tint of the back window that were not there before. The car was beautifully detailed, but seemed as though the window cleaner they used damaged the tint. My husband returned the car back to Yucaipa Auto Collision to have the paint and door repaired. Doug the owner told him this issue with the tint has never happened before with any tinted cars they've worked on. And he stated that the tint was in the glass, otherwise he would have just replaced the tint to keep a repeat customer happy. My husband then goes to Toyota as the car is only 4 years old, to see if there's any warranty coverage to be told the tint is in fact not in the glass, and is after market tint (even though it came from the lot that way). My husband calls back to Yucaipa auto to speak to Doug, and after multiple attempts and being dodged, Doug tells my husband he will not fix the tint and offered for him to bring the car there to sit with cleaner on the glass to prove that's not what happened. Even being reminded of his previous comment , where he stated he'd correct the tint if it wasn't in the glass, Doug went back on his word. None of the drop off pics could reveal the bubbles were there prior either. It's unfortunate that this was the outcome. We are extremely disappointed. As we recently had tint done to our other car by a local well known business and were told explicitly not to use windex or other like cleaners on the tint. read more

My husband's truck was keyed and needed to be repainted insurance took care of it and we recommend Yucaipa Auto Collision because they do an awesome job. We have never had any complaints on them and have heard nothing but good about them. We highly recommend if you have your car fixed send it there. The person we dealt with from there was Brian. He took very good care of us and is so awesome and understanding. Thank you again for all your employees hard work. You guys rock!!!! We will definitely be using you guys from here on out. read more

I'm very impressed about quick response when I gave them a low rating. I feel bad cause it wasn't there fault but I'm glad cause the owner personally contacted me. I thought that was cool not a lot of businesses do that. Now as a result my cars gonna get fixed right. So I just want to say thank you to the Yucaipa auto collision company. I just want to thank Doug and Hugo for making my experience to get my car fixed better easier. Thank you I will recommend you guys read more

Everything was perfect! They worked with my insurance and fixed my car so fast!! All the employees I felt with were super nice and professional. I would definitely recommend this place and would definitely bring my car back. They made my car look like new when I picked it up! read more

Wow! Thought I stepped back in time. Was referred to Doug at Yucaipa Auto Collision to resolve some minor paint scuffs on vehicle I am about to trade. He met with me personally, then introduced me to Brian for initial estimate. Upon close exam was told it would be best to just buff it out. Tom came to the rescue! He did a great job buffing out minor scuff marks and also removed tree sap from my side mirror. Everyone was exceptionally polite and to top it off, they would not accept compensation. Unheard of service during the "what's in for me" era! Will definitely refer my friends there! read more

Excellent customer service,, from the gals in the office to my assigned adjuster Brian. I was updated via text from the start of my claim to completion. We had a problem not related to our repairs, Brian took it upon himself to get it corrected, no problem. They repaired our car sooner than expected. Great experience! read more