My car got rear ended at Ontario 10 Eastbound lane. I…read morebrought it to Seidner's Collision Center at Loma Linda. From the beginning, Janeth and Kim have been working and always get in touch with me about the progression of the car. The car is repaired back to great condition. Upon receiving the car back, all is washed and cleaned inside / out. The car was in the shop for a while but it was not because of the bodyshop fault but rather of the other person insurance that had a delay times in sending the adjuster, communicating with the adjuster and sending the multiple payments cheques. All in all, Seidner's Collision Ctr did a great job with the car and takes care of its customers well. I am glad it has its business here in the city of Loma Linda. Definitely recommended if you need body repair on the car.

Horrible customer service during an already stressful time…read more Dealing with an accident is stressful enough, but this shop made it worse with zero communication and terrible management. Last week, I was given conflicting information about when I'd receive a damage estimate, forcing me to waste a trip down there. When I expressed my frustration about the lack of clear expectations, the shop manager, Roman, completely lacked empathy. Instead of trying to fix their own miscommunication, he actually suggested I take my business to another facility. Unbelievably unprofessional to tell a customer to go elsewhere just because they asked for clear communication. Look for a shop that actually cares about its clients.

I picked up my car today Subaru Forester and it put the biggest smile on my face!! To see it…read morerestored after being in such a horrible accident. When I dropped off my car I was in so much distress and my service advisor Dave knew it. He made the process so easy for me and picking up my car today, I just feel so well taken care of. I'm back on the road and I truly feel restored. Thank you Caliber Collision Redlands, SA Dave, and the entire team for a job well done!

This company got me out of a jam in a big way. I hit a small post and wreaked my passenger side…read morefront door. If I used my insurance, my premiums would go up. Caliber worked to get a door matching our color and specifications from a salvage company. It works perfectly and looks new. I can't even tell the door was messed up. They even cleaned my car inside and out! They saved me a lot of money. David Stephen's is the man to see.

We had a great experience with our repair. First of all, very honest and fair priced estimate. I…read morereached out to a few shops and was told I needed to repaint the whole bumper. Genuine Customs & Collision buffed out the scratch for a reasonable price and didn't try to pressure or up sale unnecessary work. I would absolutely recommend. Great value, quick communication and honest customer service.

I had just purchased this Corolla with front end damage. One of the associates, Jen, was very…read morehelpful and honest. She pointed everything out that would need to be repaired and seemed like she just wanted to help me out. Before I took it here at Genuine customs and collisions I had taken the vehicle to a different shop and the associate at this other shop just glanced at the car and gave me a price but here at genuine customs and collisions Jen throughly inspected the vehicle and noticed hidden damage that even I didn't realize. She pointed out that the headlight was broken along with some brackets that would hold the bumper in place. Jen and everyone here at Genuine customs and collisions center are very honest and hard working people and I would definitely recommend this shop to everyone that needs work on their car.

I needed my door adjusted on a 2015 Mustang , after going to another shop that wanted to replace…read morehinges and do some painting and charge a hefty amount I decided to get a second estimate elsewhere. I knew the hinges were fine and did not need to be replaced so didn't trust that place. I went to Banda's and they agreed the hinges were fine and it was a straight forward fix. He was very honest about everything and told me upfront what was done. The fix was absolutely perfect, I dropped the car off at 7am and picked it up at 9am same day. VERY happy with the results and the price was reasonable, a lot less expensive than the other shop . I would highly recommend coming here first, very nice and professional people. I have another 05 Mustang that needs a little more body work and will be bringing it here for sure.

After a horrendous experience at another body shop that quoted my wife and I an exorbitant amount,…read moreBanda's provided a reasonable quote with responsive service. The replacement parts came the next day , and the actual service took 3 hours or less (fast for our specific job). They left our car in better shape and even made it clean/tidy. Make sure to bring cash or use Zelle so there's no card fee. Btw, staff is super friendly and gives great recommendations. Banda's highly recommended for those in the Inland Empire!

Overall, a good experience. Restored my Tesla car to its original condition and the paint job was…read moreclean and well done. I really appreciated getting the car back sooner than the original date provided. My only feedback is that the technician forgot to put the "T" emblem back on the car, and I had to ask for updates during the process. It would be great if updates were sent automatically. Otherwise, satisfied with the work.

1 star -- Unethical practices and harassment…read more My experience with Fix Auto Redlands was unacceptable and extremely stressful. Throughout this process, their business practices felt deceptive and predatory. Billing was unclear and appeared inflated, explanations kept changing, and there was a complete lack of transparency. Instead of clear answers, I was met with deflection and pressure. What pushed this experience over the line was the constant phone calls and harassment. Rather than professional communication, I received repeated calls that felt intimidating and inappropriate. It became necessary to protect myself by documenting everything. If you deal with this shop, record every phone call and save all emails and messages. Do not rely on verbal conversations alone. Get everything in writing and review every charge carefully. Concerns were not addressed respectfully or professionally -- they were dismissed. This caused unnecessary stress not only for me, but also for others involved in the process. I would strongly caution anyone considering this shop to think twice. This was one of the worst experiences I've had with an auto repair business, and I would never return.

At another auto body shop nearby, I previously had a HORRIBLE experience several years ago. This…read moretime, I've already been getting some very awful treatment from my insurance company Geico, so I'm coming in with a lot of skepticism. When I checked in, there were no delays on getting my vehicle inspected ready for repair. Also, a rental was arranged for me to be picked up at the shop. Vanessa was very nice and did a great job explaining the process. She explained that they wouldn't be able to have a complete ETA or estimate until they get a closer look at the vehicle in the shop, but that most likely it could be about a week and a half to two weeks. Seems reasonable. The next day (and every day after), I received a text with a link to the status of the repair. It was updated with an expected completion date and status. Photos were quickly uploaded of the damaged parts (most likely for the insurance company). They did a very good job of communicating and keeping me informed of the repair status every single day. I was shocked when my vehicle was done in only FOUR DAYS - substantially faster than the initial estimate. I was able to return my rental at the shop when I picked up my vehicle. On first inspection, the quality of the work appears to be top notch. My bumper looks great again! It was done quickly, and they communicated the entire time. Compared to the last auto body shop I went to, it's a complete night and day difference. Couldn't have asked for better service. (Not happy with Geico or with Enterprise after I returned the vehicle, but those will be separate reviews.)

Poor workmanship Mediocre quality no pride whatsoever in execution of re-assembly had to return 5…read moretimes probably even more lost count.Poor matching of Black Paint missed small body work repairs fasteners to driver side mirror were missing various push clips were left off molding wasn't secured to mounting holes paint is fading or uneven in spots excessive swirls.What made the experience worse was the condensending attitude of the girl at the counter after I had to bring the car back..At first they were really nice until they had to try and failed in fixing their mistakes.

Im so happy i found vintage collision! Sam does such great work! He responds super fast and even…read moregave me updates on the work he was doing with my car. I can tell that vintage collision really cares about their customers and care they really went the extra mile in making sure my car was taken care of and that I was happy with the work they did. My car looks brand new. Thank you again Sam!!

We took our truck to Sam from Vintage Collision after a minor accident. Very professional and…read morehonest. Sam took the time to explain everything to us and did a great job on our truck. We totally recommend Vintage Collision to anyone looking for a honest, good quality job and reasonable pricing! Thank you Sam.

Recently got into an accident and the insurance sent me to Gerber. I was pleasantly surprised with…read morethe customer service and how easy drop off and pick up with enterprise was. Unfortunately my car is totaled. I have to shout out EMILY for going above and beyond. Every time I call I ask for her because it's almost like we've built a friendship. She remembers my story and what happened during our accident and makes sure to ask how we're all doing. She's provided suggestions to help me and my case. Truly has gone above and beyond. God forbid I ever have to bring another car here for repairs but I definitely will. I also suggest this repair shop to anyone. Thanks Gerber and Emily. You've made this nightmare situation feel just a little easier with your amazing employees. -Brittany

I had gone in to get my car repaired. My issue is when I returned my rental vehicle back to Gerber,…read morebecause they had offered for me to drop it off there instead of at Enterpise (which is less than two minutes away, and I wouldn't have minded taking it myself but they were offering me this courtesy so I thought that was nice), only for the rental car to be damaged when not in my possession, and now I'm stuck paying for those damages. Warning to everyone: DO NOT DROP OFF YOUR RENTAL AT GERBER! TURN IT BACK IN YOURSELF! I had the rental car for less than a day. I only needed it to get to work. Now I'm over here playing detective contacting businesses I passed by to see if they have video proof that the car was fine when it was with me. This is so unprofessional of Gerber.

I had a great experience with Mystic Auto Body. They repaired my Tesla and did an amazing job - the…read morecar looks brand new again! The owner was fair, honest, and kept me updated throughout the process. It's hard to find an auto shop you can really trust, but Mystic definitely earned mine. Highly recommend!

I needed work done on my rear bumper. I feared it needed to be replaced. Justin helped me and…read moregave me a great estimate. The took the bumper off and repaired it good as new. When I went to pick it up, I saw they repaired some scrapes on the front bumper and did it at no charge. Finally, they washed and detailed the entire car, inside and out. Definitely take your car here for any work.

We have a vehicle that spends a lot of time outdoors, and we do some off-roading with it, so we…read moredecided to have some work done to protect our exterior. This was a new process for us, but Neil and Andrew were very patient with us as they walked us through our options. They did a great job and were very communicative. Highly recommend the folks at Elite Detailing!

The company, its customer service, its service and its detailing is great! Just got liquid paint…read moreprotection done on my Tesla since the turn around is much faster than film. I'm only leaving this review so you don't waste your money. I paid extra to have a second coat done as an extra precaution and let me say it doesn't help. Already have a bad rock ding and several indents that didn't scratch the paint off but dented the bumper. I would definitely recommend the film over the liquid.