I've had enough...This place is a joke. It's been several months of nonstop bull. There are some…read morestaff members who are great like the two ladies I've met at the front desk. The PT staff is great but the nurses/cnas leave much to be desired. There is maybe a third of the staff that's great and on it but the others need to be held accountable for their actions. Weekend and night staff will leave patients sitting in their own urine or feces for long periods of time. The social worker onsite is rude and only professional in front of other people. She's very passive aggressive with comments. They come and take stuff out of patients closets and give it to other patients to use twice I've had to retrieve my family members jacket that has their name on it from another patient or the staff will use the patients personal items and steal their personal drinks and drink them. When the upper management leaves on the weekend and at night the staff gets really loud shouting to each other and laughing up and down the halls when patients are sleeping. Counted several times over the last several months where they leave patient lights on and don't respond for close to 30-40 minutes. The response given to me was they are all on break.(everytime?) it's not just been the one night or day. Wonder how many patients have had medical emergencies that they don't address right away. They feed diabetic patients nothing but sugar when their restrictions/preferences are listed at least from what I was told from other patient's family members and from my own observations, are they trying to send them back to the ER. Or the patient whose daughter told me has diverticulitis and they feed her items that can cause flare ups. The cnas come and take pull ups and wipes from other patients because according to them there is not enough supplies. They do this while in the middle of cleaning others up. That's a nice way to cause cross contamination and cause other patients to develop rashes/possibly catch diseases. I'm sure the CDC, OSHA and the state would have a field day. I'll be sure to be filing a concern with the state.

This facility has been so good to my Brother who is a 43 year old non verbal patient who requires a…read morelot of attention. He health and happiness has improved greatly during his time here. Thank You Creekside Staff You Rock! The Respiratory Team here has been great Doctors take time with patients and family

While the care was good, Amanda, the social, discharged my cousin to our house without our…read morepermission and unable to care for himself. She had permission to discuss his case with us yet wouldn't return phone calls. Just because he had an emergency contact didn't give her the right to send him to our house 90 miles away. He is out of his element and had to go to a local hospital for care. FIND ANOTHER SOCIAL WORKER IF YOU HAVE TO GO HERE.

This place is not that great, paperwork not filled out properly making us wait longer and it's no…read morewonder they keep changing the name of the business. I give it a one star!They know nothing about patient care and unable to ensure the patient's get there medicines on time. Would not recommend sending your loved one to this facility! Also trying to call and get ahold of anyone is impossible for they don't answer the phones. Lack of training of employees.

We were referred to "Right at Home" by the company "A Place for Mom" for a family member suffering…read morefrom dementia. From the moment we called Right at Home, in Yucaipa, California, we were treated with respect and concern. The care manager was able to meet with us right away to address our concerns for our family member's care and always makes herself available to accept our phone calls. We contracted for the service of a caregiver at three days per week and were so pleased, with the company, we increased our contract with Right at Home to have a caregiver six days per week. From the start, we were assigned a caregiver who perfectly matched our needs and our loved one accepted the caregiver immediately. We would highly recommend Right at Home.

Right at Home has been a wonderful service providing care to my mother for the last 7 months. After…read moremy mom's hospitalization, I found that I couldn't manage my mom's care and my job. I needed someone to be there a few days a week to help with hygiene care, meals, and errand running. All Right at Home staff that have helped cover mom's care have been great but her regular caregiver has built a wonderful relationship with my mom. My mom looks forward to her visits and I can see that her caregiver genuinely cares for my mom as well. All Right at Home staff are extremely responsive when I have questions and I truly value their services. They helped me navigate my mom's long-term care and assisted with my mom's evaluation for her services. I don't know what I would have done without them.

The Chanan Group goes well beyond what is expected, believe me, I have first hand experience with…read moreJackie! Jackie's group is well trained, caring, and most of all, they have compassion for your love ones... I would recommend Jackie's group well beyond any other group I have ever used.. They are Trust worthy, Honest, and very caring!!! You will not find a better company for caring for your loved ones... Jackie gives you, "Piece Of Mind". What is that worth to you?????

What an amazing company with very loving and compassionate caregivers. The owner, Jackie is just as…read morecaring, communicative, and easy to work with. Highly recommend!

Was able to squeeze me into her schedule so that I could get rehydrated a little over a week after…read moresurgery. Very professional, friendly and kind! No pain at all! Highly recommend and will definitely be a repeat customer! 10/10

Veronica is amazing! She ended up having an appointment same day. It was truly a blessing. She gave…read moreme everything I needed for the stomach flu/food poisoning. I felt absolutely miserable before she came. After our session I felt so much better and like I can kick this sickness. Will definitely be contacting her again!

The staff at Madison Grove is excellent. My husband spent three weeks there and was very well cared…read morefor. The nurses, CNAs are amazing! The physical therapists are awesome. Nothing bad to say about this establishment. Thank you Madison Grove for all the caring you showed my beloved husband during his stay!

I do not recommend this place for even my worst enemy! The type of care they claim to provide is…read morefalse! Lets not start with the administrator who runs this place like a concertation camp! he acts and works and even treats everyone like he is a dictator. His whole family works at this place. Every one of them are just as horrible. SUPER UNDERSTAFFED AND RESIDENT SIT IN THEIR OWN URINE AND BM FOR HOURS! PT department does absolutely nothing in helping these people who come in to get better! but charge them for services that were never rendered. Medi care fraud at its finest! Please do not send ANY ONE TO THIS PLACE AS IT SHOULD BE SHUT DOWN!!!

One of my family members was recently admitted to the Loma Linda skilled nursing facility. When I…read morevisited, I was able to observe GoWest as they conducted services and was very pleased with their level of care and patience. The communication over the phone was easy and reliable. An easy recommendation for anyone needing non-emergency transportation.

Awesome company! Our driver was amazing and so helpful! They helped transport my mom to a Doctors…read moreappointment. I was really impressed with this company cleanliness of their vehicle and their courteous and kind employee!

After the "case manager" at Loma Linda University Health Center completely screwed me over…read moreregarding my transportation upon discharge from there to my home over 50 miles away-- told me to CALL AN UBER (!) -- AS IF!! I am in a fairly delicate state and had a heavy oxygen concentrator, portable oxygen tank and some other take-homes to deal with. My dearest friend did research on MEDICAL transportation companies, and when she called PRESTIGE, she was surprised when the owner, Luis, answered the phone on the first ring. She immediately established a rapport with him and knew she had found the right place for me. My discharge day arrived, and IF IT WEREN'T FOR THE CASE MANAGER AT LLUHC, everything would have gone smoothly, but this woman who shouldn't be allowed to work with PEOPLE or even animals, dropped the ball and I began to panic about getting home. Like a savior riding in on a white horse, Luis worked with me and completely saved the day! He sent IVAN to pick me up. What an incredibly amazing young man. I was in the best possible hands. Ivan was a cautious, respectful, and diligent driver, and even though being ill, the almost two hour ride home was enjoyable due to his personable nature. He's just awesome. Arriving at my home, Ivan brought all my equipment in and thanked me for being a great passenger! If you're like me and feel that taking an UBER (!) for a lengthy MEDICAL transport is not something you'd ever consider, please call PRESTIGE. I promise you will not be disappointed! This company is really ALL THAT -- and a bag of chips! (Couldn't resist...) Thank you Luis and Ivan!

Called Tuesday to schedule an appt for a Friday pick up at 8:45 am. 9am rolls around and no one is…read morehere. Call, leave a message, no call back. Call again and get some guy who says they don't even have us in their system! So now I have to get my 79 year old NON AMBULATORY mother in a car myself and get her to her doc appt. Thanks A LOT....for NOTHING.