Right around the corner from our Airbnb, I was STOKED to see a Jack's! My family are big big fans…read moreof Jack's in San Clemente and look forward to shopping there every year for that trip, so I was stoked about this. This Jack's is split into two almost separate spots, with women's being on one side and men's being on the other. This one definitely had a smaller selection of Rainbow flipflops than what I was used to at the other Jack's location. Which was totally fine. My sister wanted a pair so it was very limited of which ones they had. Thus, I found some for her, but yeah, that was a bit disappointing. BUT I did get a really cute sweatshirt for half off. They always have good deals for sure! It was only $25 for it. We also got baby boy a t-shirt he will have to grow into haha. But of course he needed one! We came back the next day to get my husband something, too. He wanted a t-shirt, too. We also got a towel for $5 since we spent over $100 which was pretty cool. Definitely will be bringing that to the beach next year. The girl that checked us out was nice, but I didn't really see any other staff walking around to help people out even though it was pretty busy.

Greeted right when we walked in. Huge surf shop/store. So many great brands. Men's clothing galore…read more Also, stance socks, viori clothes. Sunglasses for woman & men. Great shoe/sandal options. Nice selection of vans too. I got a great Mexican beach blanket for $24. Also came back for a sidewalk sale & got a jack's surfboard sweatshirt for $23. It was 50% off.

As a previous retail manager I notice different things when I walk into stores. The first thing is…read morebeing welcomed. Literally the MOST important thing in any retail business. I made my way all the way to the back of the store and around to the opposite side of the store and then headed out the door. THE ONLY person to say hi to me was Martine as I was heading for the door. I'll estimate that I was in there for about 5-10min, but when businesses are struggling EVERY CUSTOMER COUNTS! I hope Martine gets a raise or promotion for his friendliness, awareness and being engaging.

This HSS location has become a staple for me to stop at every time I come down toward the pier…read more The sheer number of brands carried here, the knowledge of the staff, and the fact that they have the sidewalk sale on hoodies, hats, shirts, and more always drives me in as well. They truly have so much to choose from as far as styles you can never see it all during a single visit. From Van's to Volcom to RVCA and more, this is a Beach goers dream store all under a single roof. They can be a bit pricey on regular in store items, but the sales savings equal things put a bit, and the quality and variety is top notch. The only thing holding this back from five stars is the fact that it sits in the busiest part of the beach (for obvious reasons) so parking does not come easy to find or cheap as you either must hike from a nearby housing track track allows parking or use a neighboring lot of meters. I am a huge fan of this shop and will continue to come here for years to come. Also, be sure to check out the coffee shop inside as well, as they too are an amazing little business tucked inside.

Store is clean and inviting. So many options. Staff was friendly and helpful…read more A few years ago, I only had bad things to say about the staff at the CDM Jacks; they were so snooty and rude, and I told myself I'd stay clear, and just shop other Jacks. They had definitely upgraded, thank you!

Three girls working and I couldn't even get a hello. They just gossiped the whole time and wouldn't…read moreeven make eye contact. I didn't buy anything purely because I didn't want to give them my money. Super cute clothes.

We were referred here by Bonzai Surf School, and from the moment we walked in, the team provided…read moreoutstanding customer service. They immediately offered to help, checked in the back for additional board options, and took the time to educate us on how to progress to the next board as our skills improve. They also explained how to properly care for and carry the board, which was incredibly helpful as beginners. They quickly installed the fins and leash for us and even helped make sure the board would fit in our car before we left. We will definitely be back when it's time to upgrade to our next board, and we may even return for a skateboard as well. We highly recommend this shop and will absolutely be referring our friends and family.

Buying from a local shop is important to me. They have great people at the shop and prices are in…read moreline with other local shops. Nice to have helpful and knowledgeable staff. I have bought and shopped here for years. good selection.

Cool looking clothes but crappy customer service. ... won't be spending me money here.read more

Cool clothes shipped to me quickly. Received all items and enjoyed them all. That's all folks.read more

I found this place on tik tok, and decided to try it. I loved it. There are pieces for men, women,…read moreand kids. My daughter found tons of bathing suits for our beach trip and my son found some "cool" shirts. Everything is at a discounted price and there is a very large selection to choose from.

I wish I can give 0 star here. Especially for the male employee wearing a hat and mustache. I am…read morevery disappointed with my experience at this Rip Curl store. When I purchased my child's wetsuit a year ago, an female employee told me I could bring it back with the receipt when buying a new one and receive a $20 store credit, with no time limit. When I purchased another wetsuit in 2026, a second employee confirmed the same thing. Today, I brought the old wetsuit and receipt to the store, but the male employee wearing a hat and mustache was impatient and dismissive. He repeatedly talked about the 30-day return and exchange policy, even though I clearly explained that I was asking about a trade-in, not a return. What made this experience even worse was the male employee's attitude. His impatient facial expressions and dismissive tone made me feel as though he believed I was trying to scam the store, even though I had the original receipt and was simply asking the store to honor what its own employees had told me. Customer service requires basic patience, courtesy, and respect. Employees should listen to customers before repeatedly giving irrelevant information and making them feel unwelcome. I will not return to this location. There are many other wetsuit brands and retailers offering products at similar prices. There is no reason for me to continue spending money at a store where employees make promises they will not honor and customers are treated with such disrespect.

Great quality, classic logos, tons of colors and sizes. Prices are justified by the quality. They…read moresupport the community & easily have the monopoly on the hockey parents. :) Shipped orders always come with a mini pack of Haribos & stickers. Fun perk! Warehouse sale has food trucks and alt vendors. $150 purchase gets a gift spin and they have a lot of nice prizes. An employee found my size in the inventory; thank you!! Parking is street only. Moves relatively quickly though.

I purchased a really cool hoodie for my husband for Christmas. It was too small for him so I…read moreattempted to exchange for a larger size. Unfortunately they were out of stock with that particular design and experienced delays replenishing the stock. The customer service and communication from Sierra was excellent. Although this purchase didn't work out as planned, I would definitely order again in the future from this company. Good service speaks volumes!!!

I haven't touched a long board since I was in my teens, and was looking to buy one since I'd only…read moreever borrowed my friends' gear. The staff was very helpful, and answered every question I had. They provided me with recommendations, fitting advice, and made sure I know to try on multiple models of helmets to make sure I had a good fit. Ultimately, they didn't have a hemet in stock that fit me, but I will definitely be coming back to this shop in the future to get my board! Their prices seem to match what you would find in other stores, so I have no qualms about supporting this shop! My only critique is that it was a little difficult to find specific items I saw listed on their website, but an associate was able to help me search for it and provided other recommendations!

This place is amazing. Ordered on line and was treated with such great communication and respect…read more Even a hand written notes and stickers showed up when they apologized for being out of one of my shirts! Amazing service, thank you!