Best massage ever . I highly recommend if you are stressed out and need to relax , this is place to go I used to live in Palatine but now moved to Schaumburg and still go here for massage read more

I loved this place the first time. I thought I had found a hidden gem. They asked my boyfriend and I if we wanted to upgrade to the hot stone with our Groupon. The hot stone was amazing. The second time we did not upgrade with our Groupon. During our massage they up sold us by asking if we want oil during our massage. My boyfriend and I said yes. The massage felt rushed. They always disappear and talk during the massage. The room...has curtains dividing you from another person. There isn't much privacy. After we were done we found our we were charged 5$ each for the oil. It's disappointing to be asked and charged for oil. Very disappointing. read more

This had to have been the most bizarre experiences I have ever endured. My best friend and I were looking for something fun to do so we decided to go get a couples massage. Not knowing much about Yu's Spa aside from them having a cheap sea on Groupon, we came to the spa with a pretty open mind. Having several massages before from other spas, we thought we had a decent concept of what was about to happen but this was in no comparison to our previous experiences. We walk in on time for our appointment and are seated in the waiting room for a good half hour which was our first clue this place was a little unprofessional. Then, we're taken into a back room where twenty massage tables are set up right in the open and we're left not knowing if we should undress or what we should do since no instruction or privacy were given. We decide to just take a seat and wait for the masseuse to return, but when they do they quickly grab us by the legs, drag us to the foot of the massage tables, and cram our feet into buckets of boiling hot water. The massage itself actually wasn't bad, but my masseuse was breathing very heavily the entire time and kept belching. I could not make that up if I tried. Very funky place, but definitely could have been worse. I think I would only go back though if there was really nothing better to do and were interested in an hour of entertainment. read more

I've been coming here for the past several years and they have never disappointed me! Great service and provides great massages. Always feel refreshed and relaxed when leaving the spa! I strongly recommend this place as I will be consistently coming back! read more

I went with my Mother for Mother's Day, and the massage was amazing! The ambiance was lovely, it was clean and we felt amazing when we walked out. The staff was very professional. My husband and I made an appointment for tomorrow. This will be his very first professional massage. read more

The water to soak feet was at best like warm. The masseuse left the room couple of time. At the end there was lot of pressure to pay 20% tip read more

love this place! been going here for about 2 years. very nice, clean, relaxing and great masseuses! SuSu is hands down the best masseuse! incredibly strong, and really has an art of the craft! prices are always much cheaper than competitors! don't think i will ever go to elsewhere! read more

I would say this is always my go to massage place if I'm feeling tired or stiffed. With the price you can't get anything anywhere better. Highly recommend this place, and Jenny is my new go to person!! Thank you for accommodating what my needs, it's awesome experience. Although when I read through other reviews people don't understand the therapists are all foreign immigrants they speak limited English , but it's not hard if you try to explain yourself to communicate what you really want from them using simple words, sometimes they don't do it maybe just because they just don't understand. read more

Prices are great at $29 for 60 minutes (standard) and $45 for 60 minutes (hot stone). Some people are complaining about the communication there and that the rooms are not completely private (they're are drapes in between, so you can't be seen). Well you get ewat you pay for. Most 60 minute massages I see aren $60+ for an hour. This about my 3rd massage ever and 1st hot stone massage, so maybe I'm impressed easily as I thought it was great. read more

Save your money and go to Cozy Feet Spa, up in Deer Park, that offers great massage for only $29. You're not saving money with Groupon because they regularly charge $29 for a massage. Plus you have to keep your clothes on. The rooms are not private, you can hear lots of slapping and groaning and phones going off. They require you to pay and tip before the service (which I did), as I was leaving some Asian man blocked the door and yelled something at front desk woman and she asked me " what about a tip" and politely said I already tipped on the receipt. I was with a friend and we were both humiliated since there were lots of people in the lobby waiting for their massage. The massage was rushed and painful. Do not recommend. read more

I came here for my first massage to release some tension and pain following a head injury and I had a great experience. My masseuse made sure to ask if things were okay and they are very friendly here. Very relaxing and calming and will definitely come back. read more

PROs: The massage was great. I went to the Palatine spa, on Dundee. My masseuse was Steven. He spent a lot of time getting the knots out of my neck and shoulders. I don't know if it was because I was a 1st time client, but I will go there again. CONs: As others have mentioned, at the Palatine location, there is little privacy as far as hearing the other masseuses work their magic. It is actually a large room, subdivided by a partial walls creating cubicles, not separate rooms. They use drapes for the entrance to the rooms. They will try to upsell a more expensive massage, but they aren't pushy. read more

Charlie is very good. Compare to high price message places I would highly recommend Yu's spa. Staff is corteous and friendly.

This place is great! I think it's the best place around especially because of the pricing. They do a 5 star resort quality message for $35!! I have had other massages at really nice resorts and this is right up there with them. People are super friendly and welcoming! Would recommend checking it out! read more

What's wrong with this place? You keep your clothes on, no privacy between clients/beds, the masseuse simply touches your clothes for 90 minutes killing time (not a real professional message), they charge you $40 for a Groupon while that is the actual list price, and finally, they demand a tip. A complete ripoff. read more

I was expecting way better when I read some of the good reviews, but honestly the worst massages I've received. Terrible communication, no privacy, and tip was DEMANDED. I only had $10 bucks on me and they told my sister to go and get more money because it was not a satisgactory tip. Felt like lady was just slapping my body and not actually massaging. Would not come back read more

Never in my life I ever been ask for a tip, I went to this place for the first time and that's what I got. I'm never a bad tipper. Never coming back again. read more

Clean place, quiet, and most importantly the masseuse are legit. Walked in with a stiff neck and back and came out all fixed up. The only reason I gave it a 4 stars is bc he forgot to work on my hamstring which I informed the lady at the front desk that I needed extra massage there. read more

I had an appointment and right before I arrived a walk in came in without an appointment. The woman at the desk said "oh I thought she was you with the appointment" when I informed her that I was actually the one with the appointment she said ok and then sent the walk in back and asked me to have a seat and wait 15-30 mins. I asked why she sent the woman without an appointment back when I intentionally made an appointment because I was on a time frame and she said "I feel bad, someone will be wth you in about 15 minutes." I walked out. I wasted 40 minutes of my Sunday driving there and back, looking forward to my appointment. I will not be returning. read more

Excellent service! Nice staff. John is amazing! Book your massage now! Definitely going back. Thank you!

The owner, who DID NOT do my massage had the audacity to ask me for more money as a tip. I had a $29 paid for Groupon (and even upgraded the massage and paid $5 extra) and left $3 for a tip (which was all the money I had) before I even received my massage. My boyfriend had to give them $3 more dollars because "they had a sign explaining a proper tip". EXCUSE ME?! IF I GAVE YOU ALL THE MONEY I HAVE YOU DO NOT ASK FOR MORE. Worst customer service I have ever experienced. Will NEVER return again. read more

My boyfriend and I went to Yu's Spa last month since my family recommended that we try. As we came in, we were led by a friendly staff member, and she kindly explained the procedure. It was a full-body massage, tackling legs, arms, shoulders, head, and feet. The service was satisfying, and once we were done, the masseuse gave us a cup of water, which I thought was nice. The reason why I'm giving a 5 star is due to the quality that came with the cheap price. It may not have been the most ideal massage experience, but I felt relaxed coming out. I intend to go back once my vacation is over. read more

Let me preface this review by saying this is my first professional massage ever. This has to be one of the best bargains in the history of massages. $28 for a "foot" massage that is a full body. You MUST be able to handle some serious pressure and I have no idea if you tell the receptionist that you'd like it lighter they would do it lighter or not. I personally have a very high pain tolerance and love a serious ass kicking when it comes to a neck rub. My wife cannot put enough pressure without her feeling like she is going to break something. I had a kink in my neck for the last couple weeks. Since I have always been skeptical of massages in general, and when my wife goes somewhere it costs an arm and a leg, I was hesitant to go and get one. We went on vacation last week and I considered it beforehand and didn't go, then again while we were on vaca because I coughed the morning we left and it just threw my whole body out of whack. I never had the chance to go while we were out of town for a wedding just due to the schedule of a wedding weekend when one is in the bridal party. I finally went today, two days after we returned, and I am so happy I did. It's a solid hour long and they get you everywhere. I know people have commented about people not being certified, but this girl knew what she was doing. I officially feel normal again. It was so nice, I'm considering going back later this week and adding a half hour to get to 1.5 hours. I believe its only an extra $14. Seriously, at .50 cents a minute, this is a fantabulous deal. I tipped the girl $10, so it came out to be $38. Well worth it. My neck finally feels normal again. I told the girl up front this was my first massage ever (at the end when I paid, not any of that pre-pay BS I've read about at other massage places) and she asked, "Why?!?" I totally get it now. Phew, what a relief to not feel like I'm carrying a bag of bricks around on my shoulders. The ambiance was really nice also. Running water just flowing away. Soothing music doing what soothing music does. Just nice and relaxing. Oh, and the boiling hot water that my feet sat in for the first 20 minutes felt fantastic as well. Not sure how they keep it so hot, but it was wonderful. If you can't handle a little pain and some great pressure from a massage then maybe this isn't the place for you, but if you can deal with it then this is one of the best values in town. I think you can see from the 1-star reviews and the 5-star reviews that some people just can't deal with that kind of heavy-handed work and some people can. And when it comes to Chinese labor, I'm wondering if "Customer E." is rocking an iPhone or wearing a shirt made in China because those things are just as bad if not worse if you are so socially conscious. I, on the other hand, have an iPhone, iPad, macbook, apple tv and 2 apple routers, so....I think you know where I stand on Chinese labor. What can I say, they make a great product. I think you'd be pleasantly surprised for a $28 "foot" massage. read more

First off, I barely ever leave reviews on Yelp. This will be my first negative one. Never in my life have I had a massage therapist fall asleep during my massage... But I did today at this Spa. I had to take the towel off my eyes to see if I was wrong. My massage therapist was dozing off every 60-90 seconds while he was massaging my feet. It was the jerking back of his head that kept waking him up. I will never go back here again. Horrible experience. My husband, however, had a female therapist and he said his massage was good. So, as with any place you go, it all depends on who you get. No second chances for first impressions with me so #ByeFelicia read more

I love this place I go monthly and for $54 for 90 minute hot stone it's a great deal and I always come out relaxed they work hard on my knots on my back and the feet massage is the best. read more

Fabulous experience at Yu's Spa. Clean, professional, affordable, and the massage was sooo nice. The friendly receptionist answered my questions on the phone and greeted me kindly when I arrived. When you head back to the massage areas, it is very quiet and dark. Extremely zen and relaxing. I had a private room with curtains in the door, relaxing music was playing and everything was so clean and tidy. No weird smells, no boxes, nothing out of place. My masseuse was kind and talented. He did a wonderful job on the arm, head, feet, and back massages I received. The prices were a great deal. More affordable than other spas in the area but the same upscale level of relaxation and ambience Definitely upgrade to the hot stones and oil! Worth it! Fantastic spa and I will definitely recommend this place to my family and friends. read more

I love this place, I have been here a few times and all of the people who have worked on me have been great. Today I had Sofia and she was awesome! It has been a long time since my body and muscles have been so relaxed. I've had many expensive traditional massages and really nothing is as relaxing as what they do here. read more

After passing by this small spa in a hidden corner of a small strip plaza a million times, I decided to hop on my trusted Yelp to get some more info. Mixed reviews some a bit older but overall this spot had a good rating. Eff it, booked an appointment for my me and the gf in their 'couple's room'. Gentleman on the phone was extremely polite, as was he when we had arrived. Honestly in my mind, i had pictured the inside a lot different but was pleasantly surprised when I walked in to see the privacy it gave the clients. As we got in our room, we were brought two wooden buckets of HOT water to soak our feet in. When I say hot i mean hot. Took a few minutes for it to start feeling soothing. The beds are quite nice, the only thing was when I was on my stomach with my face in the cut-out hole, i felt like when pressure was applied on my back, it pushed the bed on my neck a little too much. Overall, for the price they ask it's definitely a no brainer to check it out at least once. Sure it isn't as good as the $100/hr nekkid massages but for a fraction of that price and it being a fully clothes 'foot massage' I will be back again. TIP! Leave all pockets completely empty and all jewelry off! toss it in your shoes if need be. It'll help them help you! read more

i booked a couples, deep tissue massage for me and hubby. we had our own room. without any questions for us, the front desk assigned hubby a male masseuse and i had a female one. i thought "ok cool. they keep it simple." but it turns out it only means they speak very little english. we were directed to our rooms and the woman disappeared. next thing i know somebody is calling out if we're ready. maybe other massage places have spoiled me but i was expecting an offer of tea drink, an intro of their name and a confirmation of the massage (coz i wanted to request more focus on my arms). Nope, our masseuses walked right in, told us to get naked, left the room again, came back and proceeded their way. like all the other reviews, the experience begins with a hot water bath for your feet. well, i am petite so my masseuse had to really stretch my legs to reach the water bucket on the floor. this arched my back uncomfortably. i lifted my feet off the water and rested them on the lips of the bucket. When she saw this, she just took the bucket away, rolled a chair to rest my feet in, and covered them in a warm blanket. when i requested 'deep tissue MASSAGE' i thought it meant my muscles would get better, but i am definitely so much more sore. she was rough, man! she straddled me. hubby was straddled too. my upper back is bruised from her elbows. she barely touched my legs and she didn't even touch my arms at all. for hubby, his arms weren't touched either. and his experience was opposite: his legs were touched a lot, but his back barely felt anything. it was definitely not the gentle and soothing experience that i was expecting for a 'deep tissue' massage but we would come back coz it's so close to our area. and the more i think about it, she focused on that upper back of mine to get that knot out. right now all i feel is soreness, but i do feel that knot is gone. read more

This place is truly amazing! I have had many massages and nothing compares to this place. From the minute you arrive you will feel like your in heaven. They dip your feet in a hot bucket of water and lay you back and the excitement and relaxation for the massage begins. The therapists and massage beds are incredible.. I always have a hard time getting comfortable especially when placed on my stomach but not anymore! Love Yu's Spa!!!! A must go!!!! read more

I think half the battle is just knowing what to expect. This massage experience is not the same as going to a private spa. The front desk lady was very polite, but I was under the impression my Groupon got me the "upgraded" 90 minute massage package--it didn't. So really, it's not a deal, just advertising. I had an appointment, arrived 10 minutes early and was taken 10 minutes late. Not the end of the world. I was brought back into one of the semi private rooms and figured out where to put my things while I waited for my therapist. I suppose more direction would have been helpful (started face up which isn't what I'm used to). He spent 30 minutes on my head, arms, and neck while my feet soaked. Then moved on to my legs and feet for another 30 minutes. And finally I turned over for the final 30 minutes and he did my back and thighs a bit. He used lotion on my arms and lower legs (rolled my pants up). Had I wanted oil it was $5 extra. Yes, my clothes were on, but he still managed to get in there and release some tension knots. On my way out the receptionist did ask for tip, but didn't badger me for more. Bottom line, do a little research and you won't be disappointed. read more

Do not go here ...! When you walk in it seems like a nice place.. Great ambiance. But no! The rooms aren't private ... Was hearing other people being slapped around .. Literally. A lady popped her head in and gave a thumbs up and then laughed... Don't know what that was about! The guys massaging barely knew any English ... Oh and they were talking the whole time to each other while Giving a massage!!! And laughing!!! Like seriously! (Did a couples massage). The massage sucked too. I woke Up sore and in pain .. I feel like my body is bruised. Even during the massage I was cringing because it hurt so bad... And OMG tell me why they didn't even touch my arms or massage them at all?!?! That's literally my Favorite part and it never happened. Never going here again............. And I don't think you should either. I wanted to go to heavenly but they were closed for the holiday. 2 stars because the front desk guy was nice and I called and made the appointment same day (745pm) ... However after experiencing this massage I now see why they weren't booked..!! Okay thanks for reading goodbye! read more

I go here once a month for the last 3 years. I pay 45 for the swedish massage with hot stones. This is a great massage. Charlie is my favorite massage therapist. He is great. read more

I LOVE this place. I don't often write reviews but when I do it's because there is something extraordinary to write about. Yu's is very clean, serene, and cozy. Just like the other reviewer said I can't believe they call it a "Foot Massage" because it is so much more. Scalp, neck, shoulders, arms, back, legs, glutes... you name it. It was definitely pretty rough but you can ask them to use a lighter touch if that is what you prefer. Also, if you don't want all the extras like back, shoulders, arms, etc you can get the entire hour just on your feet. You can also ask them to concentrate on certain areas more than others. The staff was very friendly and welcoming. You can get your own room or have a "couples massage." I highly recommend Yu's. It was $28 for an hour. You can add an additional 1/2 hour for $14 more. I might just do that next time. I didn't want it to end. :) Just remember- if you want them to go light you need to let them know. They will be more than happy to oblige. love, Love, LOVE! read more

Very nicely decorated place. You'd be surprised how big it is. The front desk girl was very nice and friendly. I assume she was the owner. I have my fav place where I go not far away from this location. My friend recomended Yu's Spa for a good back massage. Was not very much impressed. Maybe I got a wrong person and should have requested a man, but the girl didnt seem to feel me. I kept feeling her fingers pressing on different levels of my spine when the pressure points should have been simultanious equal distance on each side. During a face massage same thing, I felt it was incomplete. I love neck rubs, but this time neck rub was not on the sternocleidomastoid muscle but rather in the area of my carotid artery sinus. That could be dangerous if you dont monitor the client and dont know what you are doing, as this procedure is done by a cardiologist to lower heart rate. Oh also they are too pricey for services they provide. My place offers a deal of 3 one hour reflexology massages for $69, so $23 one hour massage plus $10 tip total is $33. This place with tip cost me $55 for one hour massage (their winter special was hot rocks - didnt feel what was the purpose of it, it felt nice and hot tho). As to ambience, i couldnt relax and dose off coz I didnt hear a good relaxing music, but rather a washer and dryer right next to my left ear. Didnt relax at all. 5 stars for decorations, and hot rocks and effort my girl did, 2.5 stars for technique, price and ambience. Update as of 10/22 made an apt with a guy this time at 10:30... As I am about pull into parking lot they call me back saying : we cant do your massage because we are very booked!" WTF! This pisses me off! Decreased to 3 stars just coz of this! read more

I live right down the street from his place, and I wish I would have found it sooner. Such a great place, and such a good price. $28.00 for an hour long massage is great, and the ambiance is very relaxing. Can't wait to go back! read more

I have been to Yu's twice for their $28, 1 Hour "Foot" Massage. Why they call it a "Foot Massage" is beyond me. While you're feet are included in that service, that's hardly all! They start by putting your feet into warm water--which is very relaxing. While your feet soak, they massage your face--your scalp, your Jaw your temples. Then they work on your neck and shoulder. Then your arms and hands. Then they do your feet. Then they throw a hot towel over your shins and work on them. (Feels so good!) We're not even half over, ladies and gentlemen. After this you flip over. This is my favorite part. While your shirt stays on, it feels like they're really doing a typical one-hour massage. I feel like I've lost 20lbs when I leave there. They do have a "Full Body Massage" which is $50. I've never done that, but I'm sure it's fantastic. You read right... that "Foot" massage is only $28. It's so good, I always over-tip, because the people work hard. ON TOP of that, it's "Buy 10, get one free." Now, you may think this means "Pay for 10 right now, get an 11th free." You'd be wrong. They give you a card with 10 blocks on it, and they sign it each time you bring it in--like sandwiches. Oh, and they're open until 9:00, everyday. There is no reason not to go to Yu's. I even drive up from Evanston--Not just because what I pay in gas is covered by the low price, but the service is excellent. (I've been around the block a few times when it comes to massages.) By the way, I'm sure my above description of the "Foot" massage isn't *the* most accurate. I did my best, but I'll bet you find they do so much more. And how can I get the relaxation I feel into words? You have to go try it yourself. I promise, you won't regret it. read more

Great massage after being so sore from working out. I'm ready to relax the rest of the day.

The woman at the front desk was very kind however, when taken back to the massage area it's just one big open room that everyone is in. There are some curtains but you can see through them and they don't even span the entirety of the wall so there is no privacy at all. There was no paperwork or discussion about previous injuries which is pretty standard from any massage therapist. Also no discussion on pressure level. I just didn't enjoy the experience which was not relaxing at all (as you could hear everyone else in the room with you) and honestly just didn't feel good. I was also just incredibly uncomfortable and felt exposed the entire time. read more

i wouldnt say they are licensed professional massuer, but they are highly qualified masseurs for sure, with affordable price and doing the job of relieving stress and stiff muscle. give a shot yourself, foot massage is foot massage plus your back and shoulder, and is well worth your money and time. i enjoyed it. recommended! read more