I had an amazing experience here today. I had purchased a Groupon for a 90 minute hot stone…read moremassage. Making an appointment was very easy. When I arrived, I was warmly welcomed. They have water bottles and hot tea for you while you wait or for after your session. I checked in at the front and was immediately taken back to a massage room. The room is very nice and clean with relaxing music playing in the background as well as nature sounds of water. The lights are dim to your level of comfort. You can remove as much or as little clothing as you like. I laid down on the comfortable table and waited for my masseuse. You can choose a male or female masseuse when you make your appointment. Laura came in and described what she was going to do. She asked if I had any areas on my body that were bothering me. I let her know my low back is an ongoing issue. I really appreciated that she asked me that and how much pressure I would like for the massage. I have to say, this was one of the best massages I have ever had. She did a combo of deep tissue and Swedish massage all over my body and also focused more on my low back. The hot stones felt really good and the heat level was just right. It was so relaxing and therapeutic. I really liked my experience with Laura. She helped my back feel better which is a miracle. I will definitely be coming back here again for more services. The staff here are all very friendly and make you feel comfortable and welcomed. I highly recommend coming here.

Came for a couples massage and had the most relaxing experience. We were helped by Demi and Amanda…read more It's across the street from Oakridge mall. Parking is fine with three spots in front of the business and more areas to park on the sides. It did not seem like a busy area and parking does not seem to be an issue here. Amanda asked me if there were any areas she should focus on and also let me know I could let her know if I needed her to adjust the pressure. I've been getting massages in the San Jose area for years and Amanda is the first masseuse to ever ask me those questions. They also did a layer of heated towels between the sheet and the blanket that was magical and again, not something we've had done in other massage locations. The room was calming with low, warm lighting while we undressed. It was mostly shut off during our massage. The music was also playing low. Very easy to let yourself relax here. The lobby and overall space is well curated. The lobby has a coffee and tea bar that also has water post massage. 100/10 be sure to call and make an appt for you're girl!Can't wait to be back!

Clean, professional and great massage. Cleanliness is my main concern when going to massage…read moreparlors. Priced right and parking is easy and open.

Masseuse was subpar, she barely used any pressure. Her technique was lacking. The ambiance was not…read morerelaxing at all. The employees talked to each other while giving massages. It's really annoying.

Foot massage is the best from Mike , I used to go another…read morelocation but different name. .. I will be back

I believe this establishment recently changed ownership and the service has gone downhill. My first…read morevisit was meh, disappointed but thought I'd give it another try. Second visit - the person hurt me more than a massage and a week later I am still in discomfort because he cracked my spine and now my shoulder is frozen. Never again will I go back there. Oh, and to top it off, he was a smoker and his hands toxic touching my face made my asthma flair up. I should have walked out but I was with a friend. Do not recommend this place.

This is such a lovely and clean massage establishment. The decor and paint colors are so peaceful…read moreand calm. I enjoyed the choice of calming tones and left very relaxed and no longer tense. I also like that their sheets do not carry scents and the massage table was comfortable. Booking was easy and they always pick up. Parking was easy as there is plenty in the giant Costco plaza. It is right next to Ross. I enjoyed a one hour massage and was comfortable the entire time. My masseuse checked in on pressure and kept things quiet, which I prefer. They sell membership packages and the price is very competitive. They also have other services, such as facials. Some snacks are also available.

I've had positive experiences with the massage therapists during my last few visits, they've all…read morebeen great, and this feedback isn't directed at them. However, each time I've come in, the noise level, especially from the outdoor area has been extremely loud and disruptive. It would really help if doors were kept closed during sessions and if noise was minimized overall. Customers are walking in and out of that common area, so that door should remain closed at all times to avoid noise entering other people's sessons. I've heard loud conversations that felt like people were shouting across the space, cabinets slamming, and even staff walking around on speakerphone speaking loudly. While I was able to somewhat tune it out during previous visits, I recently brought a friend, and he was very unhappy with how noisy it was. People come in expecting a relaxing, and peaceful environment as that's the whole point of getting a massage. Unfortunately, the constant noise made it difficult to fully relax and took away from the overall experience. I hope improvements can be made to keep noise levels down, because a quiet atmosphere truly makes all the difference

I've been coming here for 6+ years and the service is wonderful. The rooms are beautifully…read moredecorated and calming. The lighting is well adjusted to help you relax. I usually have a 90 minute massage since it helps me fully relax. The hot stone treatment is amazing. Highly recommend

$160 (including tip) 4 hand massage 1 hour felt great to relieve body soreness. Can't wait to be…read moreback. WORTH THE PRICE! TRUST

atmosphere nice but massage therapist was terrible. asked for payment up front with the tip!…read morewill not return.

Best massage I've received by far. I continue to go back to this location. Good prices as well.read more

Lymphatic massage. Excellent 90 minutes on my husbands legs…read moreand he said it's professional and Ailie is excellent. He was very happy and felt incredible. We Come here at Least twice a month for this service

I've been seeing Lucy--and her "team" since they've been open last year--and I've been using Lucy…read moreas my primary massage therapist for 3+ years. Prior to seeing Lucy to deal with my shoulder issues, I've had hundreds of massages around the world--Bernardus Lodge in Carmel Valley, The Ritz Carlton at Half Moon Bay, 10,000 Waves in New Mexico, etc. Hands down, the technique, pressure, and precision of massage therapy at Luxe Spa is second to none--even though the humble establishment is discreetly posited in small market parking lot. Lucy and her therapists know exactly the spots to rub and push out and they use a variety of sophisticated techniques--even "walking" on the back use toes like fingers to press out spots of tension. Truth be told, it is a newer business and things don't go perfect every time, but Lucy is very gracious and professional if there's ever a schedule mix-up or if a therapist used happens to fall below expectations (rare), Lucy always goes out of her way to make it right. I can't emphasize enough how 'renewed' I feel every session--and I've had over 30 for this year. WORTH. EVERY. PENNY. Go there!

Bring cash so you won't be charged over $3 to use the credit card machine…read more I inquired about an hour-long massage. It seemed straightforward: $70, but when I told the woman at the front desk I wanted to pay with a card, she added $3+ and then asked what I wanted to tip before the service. I believe tips are necessary but earned in the service industry, so it depends on how good the service is. I told her that, and she didn't understand. I couldn't tip after because she said I had to pay simultaneously.

I just returned from my first visit to pristine wellness massage. I reached out to them this…read moremorning via Yelp because of a crunchy neck, back and aching head. Lily gave me the very best massage I've ever received. I've also received massages in five star hotels on Maui and nothing compares to what Lily gave me today. It was awesome, from head to toe. I will definitely be back and everyone should know how great she is :-) Thank you so much for the best one hour massage EVER! I feel very fortunate to have found you :-) The location, private room, and ambiance were excellent too!

Had a good massage, you should call for appointments. As even though they take walk ins, you may…read morehave to wait. Depends if they are busy. But if you call, you will get in.

I came in for a 45 min session, started at 10:10. She rushed the massage was almost frantic, cold…read moretowel wipe down. Not relaxing! Tried to demand a tip when she only gave a massage until 10:43 (33min vs 45min I paid for). She tried to up-sale me mid massage and when I declined she was angry and gave rushed bad massage. I have had better here before. But their attitude and focus on the money instead of giving a good massage experience and earning a tip and not finishing the session properly gave me pause to give any additional tip. You earn a tip. It isn't required! Won't be going here again.

Cloud 9 is my new go-to spot. They have an easy-to-use website and lots of available times. I…read morebooked a same day appointment. Check-in was a breeze. Incredibly reasaonble rates. You can use a credit card / Apple Pay without having a credit card surcharge. They do ask for tips to the staff in cash / venmo. The massage itself was great. They ask how pressure is and how things are going throughout the massage. Highest possible recommendation.

First time visit. The massage was good as I received adequate pressure for all my muscles. However,…read moreif there is one improvement that I would suggest to management, I would ask that the therapists wash their hands before massaging my face. It's a little gross having them massage my feet, ask me to turn over, and then immediately massage my face. They may have used a towel in between to wipe down my feet before getting to my face, but I don't think that's adequate. Otherwise, the environment was peaceful and they were all very professional.