**My Experience with AutoPark Dallas in Dallas, Texas**…read more Based on my experience, I believe AutoPark Dallas engaged in deceptive and misleading sales practices. I would strongly caution anyone considering buying a vehicle from this dealership to be extremely careful. AutoPark Dallas makes the following statement on its website: "The team here at AutoPark Dallas is dedicated to offering a level of customer service not usually found in the automobile industry. Thanks to years of extensive car buying/selling experience, we pursue quality used and new vehicles that are hand-picked from factory sources. Our love for automobiles and dislike of 'traditional dealership tactics' is what motivates us to provide the service we do! The pride we take in continuing this service long after the vehicle has been delivered is what we strive for! Looking forward to making every effort to see that our customer is completely satisfied and a friend for life!" In my opinion, every part of that statement was proven untrue during my buying experience with Jay and AutoPark Dallas. I purchased a vehicle from AutoPark Dallas as an out-of-state customer. After the vehicle was delivered, I discovered that important safety-related equipment and other items were missing from the car. AutoPark Dallas sold me the vehicle without all of the lug studs installed on each wheel. Each wheel had only 5 of the 6 lug studs installed, and the center caps were installed and concealed the missing lug studs. The missing lug studs were the security/safety lug studs intended to help prevent theft of the wheels and tires. I found this out after one of the "B" center caps fell off the car while driving down the freeway at 75 mph on the 101. In addition, the emergency spare tire, emergency tools, car jack, the two holders for the emergency tools, and the center locking bolt used to secure the spare tire, tools, and jack were all missing from the vehicle. The manufacturer's safety instructions, owner's manuals/documents, the Bentley ashtray from the center console, the trickle charger, and the charger case were also missing. These items appear to have been present when the vehicle was listed by the previous dealership in Chicago, before AutoPark Dallas acquired it. Photos from the Chicago dealership's listing show the items in the vehicle: https://www.diamondmotorworks.com/2013-bentley-continental-gt-v8-c-3864/#details-89 It also took approximately two weeks for AutoPark Dallas to deliver the vehicle to my home. On top of that, I was ch AutoPark Dallas also failed to disclose multiple issues with the vehicle, including: - The passenger-side door window frame was bent or out of alignment. - The front grille surround was cracked in two places. - The driver's window was out of alignment and this scratched the driver-side glass through the interior tint. - The rear bumper sections were misaligned where they meet the rear wheel wells on both sides of the vehicle. The center console button used to raise and lower the rear deflector was broken and did not work. The dealership said the delay in shipping was due to not having staff to perform the promised detail of the car. The detail of the car was not performed. The car was delivered with an electronic key fob that did not work. The key fob had been disassembled then reassembled by an inexperienced technician without all of the original parts and did not function. In Texas, dealerships are generally required to disclose known defects that affect a vehicle's value or safety. Removing or failing to disclose missing safety-related equipment, emergency tools, lug studs, spare tire components, owner's manuals, or other critical parts may raise serious consumer protection concerns. Texas dealerships must comply with applicable state and federal laws when selling vehicles, including sales to out-of-state customers. These obligations may include proper disclosure of known defects, compliance with consumer protection laws, and ensuring that a vehicle is not sold in an unsafe or misleading condition. In my opinion, selling a vehicle without all required lug studs installed, while also concealing the missing studs with center caps, is extremely concerning. The same is true for selling a vehicle without the emergency spare tire, jack, tools, and other safety-related equipment, especially when those items appear to have been present before AutoPark Dallas acquired the vehicle. I believe this experience raises serious concerns under the Texas Deceptive Trade Practices Act and other consumer protection laws. Texas dealerships that violate consumer protection laws may face civil penalties, fines, or other legal consequences depending on the circumstances. In conclusion, I would not recommend AutoPark Dallas. Based on my experience, the dealership failed to disclose important issues, sold the vehicle with missing safety-related equipment, added questionable charges. PhotNo spare jack tools or wheel studs

The staff is friendly and nice however their cars have underlying issues. At least the one I bought…read morehad a bunch of issues that were never disclosed. I recommend going in person to see and test drive the vehicle, having a mechanic (not the one they recommend check it out) or if you're out of state as I was, then I would completely avoid this dealership. Don't trust their word. I was hosed on a 2007 911s

Overall, my buying experience with AutoNation Honda Lewisville was top tier and the best one I've…read morehad with any automotive entity. If you're a young woman looking to make a decision about your next vehicle, you'll be well taken care of by Michael (Service Advisor), Sal (Sales), Hannah (Finance) and their team. I felt safe, listened to and cared for. More details: My dash lit up the morning after a long Labor Day weekend when I was trying to head to work. I had my car towed in and my service advisor Michael was quick to get me taken care of and I was offered a loaner immediately. This allowed me to return to work, which already made the experience of having to wait to hear what was going on with my car much less stressful. Michael was very patient and answered all my questions once I received the estimate and list of repairs. When I asked if I could get an appraisal done on my car before agreeing to repairs, he immediately got that taken care of for me. Sal Nanji on the sales team gave me a call and was very sincere about wanting to help me through this stressful situation and get me in a car I loved for a good price. I came into the dealership after work and Sal was incredibly patient, fun to work with, and sincere about wanting me to feel confident and happy with my buying decision. Sal advocated for me and his manager was very reasonable and patient when discussing rates. Once we reached an agreement, the CFS Manager Hannah was incredibly knowledgeable, patient and detailed in her explanations of extended warranties and additional protections for my new car. She worked with me to get where I felt happy with my coverage decisions and was a pleasure to talk to. I felt like she was looking out for my best interest and was happy to answer all of my questions. Despite it being a late night for them already, Sal helped me move my possessions from my old car into my new car. Thank you AutoNation Honda Lewisville!

I purchased a 2026 Honda Odyssey from this location. My paperwork was correct, but then the finance…read moremanager changed the numbers in order to sell me warranties and maintenance plans. Whenever I went to do my title paperwork at the DMV I was almost $1000 short and had to pay that out-of-pocket. When I contacted AutoNation Honda, it took them forever to contact me back about the issue. The manager basically told me not my problem and nothing would be done to make this right. Very shady business practices to manipulate the numbers so that they could sell me extra stuff then leave me short later. I would shop elsewhere. I have waited to give them the opportunity to fix the issue or make it right, but obviously nothing's going to be done. I agree that the taxes are my responsibility but the shady way it happened is unacceptable.

Got a call from Kenia, process was so fast and easy ! Cash same day of pick up and free towing…read more Chuck was my driver he was very patient, and had great communication. They were able to pick up my vehicle from my work place and no hassle at all !!

From the owner: Safe junk car buyer Honest junk car buyer…read moreJunk car buyer free pick up Quick cash for my non running vehicle Sell my junk car with bad motor Who buys cars that don't work? Junk car removal and free pick up High offers for junk cars Who buys junk cars with damaged title? Who buys junk cars with a salvage title? Who buys junk cars if the title isn't under my name? Sell my junk car in Grand Prairie Junk car buyers that pick up in dealerships Junk car buyer in DFW Junk car buyer open on the weekend Junk car buyer in rainy weather Sell my junk car with missing parts Free junk car pick up Donate my junk car to parts Junk car buyers that pay cash and not check Quien compra carros yonke si el titulo no esta a mi nombre? Quien compra carros yonke el fin de semana? Best junk car buyers near me Who buys junk cars without catalytic converters? Sell my junk car with no wheels Junk yard near me Quick and easy cash for my junk yard Who buy cars? Scrap for cash Scrap my parts cars Cash 4 cars running or not No title? no problem

I had assistance from Jordan. arrived within 5 minutes of calling. profesional and fastread more

My car had a flat. Tow N Go came to the rescue. Great service and communication. I would 100% use…read morethem again.

My wife and I just bought a 2012 Honda Odyssey Minivan from Ruiz…read more This is a great, friendly family owned business that works hard to make sure they take care of you. We've purchased a few used cars in the past and almost always had a sense of uncertainty or maybe even bad vibes from the smaller non-dealership places. That's just not true here. These folks are amazing! They are knowledgeable and accommodating to all of our questions. This is the family business and they treat their customers like family. If you live anywhere near them, you need to buy your next used car from them!

From the owner: At our dealership, we strive on giving you a memorable experience. We understand that looking for a…read morecar can be stressful, but that is why Ruiz auto sales will make sure we go above and beyond, to give you the ultimate car buying customer service.

We were super excited to communicate and possibly do business with this company as the reviews were…read morebeyond amazing however when communicating and texting with the team members, we never heard back-- so we took our business elsewhere and got an amazing deal from the Ewing Subaru Dealership in Plano!

These guys are awesome. Called, had a guy out there in a couple hours. No frills, negotiation was…read morecompletely fair and no lowballing. Offer was right around what we expected and it wasn't shady or a lowball. Offer was in straight cash, not a cashiers check or anything. Took possession of the car on the spot, got the cash on the spot. Hope he makes a few bucks on the car! Highly highly highly recommend if you don't want to deal with the BS that comes with some of these institutional or small company car buyers.

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

Sold my 2017 Tesla Model S 100D to Texas Cars Direct on 7/25/26: $16,900 total, $10,852.93 of that…read moreowed to me as equity. They took possession the same day. What followed was 33 days of "we can't pay you until the title arrives" -- even though my lender confirmed in writing on 7/30 that the loan was paid in full. I'm an Army veteran and I handled this the right way: calls, patience, follow-ups, numerous conversations with their manager Mike. The day I said I'd had enough, his position was still that I could go to the DMV myself or wait another three weeks. Dismissive from start to finish. On 8/27 I showed up in person with the lender's paid-in-full letter. Only then did they hand over my check -- dated 7/27, two days after the sale. It existed nearly the whole time they were telling me they couldn't pay. The car had already been resold. (Keep-or-cut sentence:) Nothing in the bill of sale I signed conditions payment on the title. If you sell them your car, demand a payment date in writing. Every date above is documented.

Excellent and speedy service!…read more After chatting online for a bit, they gave me potential offer range I was very happy with, then they came out within hour and made me a cash offer that was very fair. I really enjoyed the friendliness and ease.

Sold my car to these guys and it was a very smooth transaction. Noman was prompt with communication…read moreand flexible with my schedule - I had the cash in my hand within hours of messaging them, and they paid a very fair price.

I called twice during operating hours with no response on Saturday 03/16/2024, I followed the…read moreprompt to text if no one answered and I still received no response. I went onto their website and the hours said the were open Monday-Sunday 9am to 6pm. My wife and I drove 30 minutes and were told the hours were wrong and that they were closed (it was 5:17 pm) they didn't even bother to check if they had the part I needed. Absolutely ridiculous.

Usually it's hard to deal with people in this business but I had a pleasure to work with very…read moreprofessional respectful staff I got parts I needed for a great price! Definitely recommending to my friends and family thanks CFC staff!!!

Family Car Buyers gave me the best price for my car of 6 total companies I negotiated with. They…read moreare reliable, friendly and efficient. I highly recommend them!

This company third parties every aspect of the transaction. They do not communicate. No one speaks…read moreEnglish or very limited English. Beware and do your research.