1-Star Review for AT&T Wireless -- After 25 Years, I'm Done…read more I have been a loyal AT&T Wireless customer for 25 years, and I can confidently say I've never experienced customer service as disgraceful, dishonest, and downright fraudulent as what I'm dealing with now. AT&T added TWO extra phone numbers to my account--numbers I never asked for, never approved, and never even knew existed--yet they've been charging me for them every single month. When I went into the store to confront them, expecting accountability and a clear fix, I was told that I should have known about the fraudulent lines they added. The audacity is unbelievable. On top of that, AT&T has been charging me for an Apple Watch line I never activated, and despite clear evidence that I never used or requested it, they refuse to issue a credit. No responsibility. No remedy. Nothing but finger-pointing and nonsense. After 25 years of loyalty, this is how they treat their customers: * Fraudulent lines added without consent * Monthly charges for devices never activated * No ownership of their mistakes * Blaming the customer instead of fixing the problem AT&T has made it crystal clear that loyalty means nothing to them, and their business practices are shady at best. I will be taking my business elsewhere, and I strongly urge anyone considering AT&T to think twice. If this can happen to a long-term customer of 25 years, it can absolutely happen to you. AT&T should be ashamed. Verizon, here we come!!!

If dogshit was an AT&T, it'd be this store…read more I wanted to upgrade to the new iPhone 15 Pro Max phone last weekend. I'm currently with T-Mobile but haven't enjoyed the coverage at all. So I was hoping to go back to AT&T which always gave me great coverage and service. Apparently those days are long gone. Not wanting to take a pointless trip, I called them just as soon as they opened to see if they had any in stock. No answer. I wait 5 minutes, and call again. No answer. I wait another 5 minutes and call again. No answer. Screw it, I'll just go in and hopefully they have some. So I get into the store around 10:30am last Saturday. First off, they had TWO people working in the whole store. TWO. On a Saturday, which was the day after the new iPhone launch. TF?!?!? Who does the scheduling for this piece of shit store?!??! There was one man and one woman working. As far as customers there was a man, a woman, and an incredibly annoying couple ahead of me. That's no one's fault. They were there first. But the employees didn't have a sign in, no greeting when I came in, nothing. The woman customer was so damn clueless and slow it was comical. "Wellllll...I mean...I'd LIKE a new phone. But I don't know. What do you think?" Male employee: "It's up to you. We have a lot of new phones in stock". "Ooohhhhhhhhh, I don't know. I just don't know what to do." (Male employee stands there, not saying or doing anything). And she just keeps looking at a phone while the employee stands there next to her, doing and saying nothing. How about a "why don't you think about it, take a look around, and let me know when you're ready?"? Nope. Just stands there. Meanwhile, mind you, their store phone was ringing OFF THE HOOK! It legit never stopped the whole time I was there. Neither of them answered it. The female employee was helping a guy who looked like he's trying to buy about 20 phones. I could tell she'd be tied up awhile. All I needed to know was if they had the phone I wanted in stock. Then I gladly would've waited. I start to walk up to her just to ask her real quick. And just as I do, another woman walks in, bee lines right past me, takes out a phone in a box, walks right up to the female employee, and she starts helping her!!! TF?!?!?! And she has the BALLS to look at me and say, "you can take a walk around the store and we'll be with you later." Yeah. No. Go fuck yourself. I walked out and hadn't even said ONE word. I went straight to T-Mobile, who answered the phone when I called, had the phone I needed in stock, and knew how to treat people. So let's crack open a can of "Fuck You" for this AT&T. No wonder half of your reviews suck ass. Way to lose a customer. Andy

Excellent service and pricing. Dropped off a laptop Sat. Afternoon and had it back repaired and…read moreworking by Mon. Afternoon.

Digimobile repaired my sons computer. They did an amazing job. They replaced his motherboard for…read moreless then I could purchase the part for. Very easy to work with.

Went above and beyond on a time sensitive issue. And managed to deliver 2x fully repaired phones in…read morehalf the time. Even with 1x of them being a special order item, she went out of her way to drive just to get the critical part needed to complete the repair (mailing was too long). Great communication and was super easy to work with. Does what's needed to get the job done, plus all around cool person. Do recommend.

My Favorite Place to get my phone repaired! Even investing in this company will get you gains!read more

"Customer service sucks. Tried to lowball my refund. Zero effort. Thanks for the runaround,…read moreVerizon."

Purchased a new iPhone online from Verizon. Drove to the V store at the Smithaven mall. I wanted…read moreto utilize the stores WiFi to pair my old iPhone with my new. The employee, (jerome, he said his name was), told me it would cost me $30, to use the wifi for this purpose. I just spent $1300 on a new phone as well as a much higher cost plan, and that's the service? I'll go back to just buying my phones from the Apple Store, as they are trained professionals. Big pass on that Verizon store at Smithaven mall in lake grove.

Don't go! Brought my phone in to get cracks and black lines fixed on my screen, and the guy fixed…read moreit, but then messed up my headphone jack. I came back the next day with a 60-day warranty that said will fix repairs, and the man who fixed my screen wouldn't help at all. I explained how my headphone jack worked perfectly fine for over a year, including earlier in the day I brought my phone in, and he blamed me and the phone. There is no way it conveniently stopped working on its own after he looked at it. My biggest issue was the warranty said REPAIRS and he wasn't nice about it all all. He wouldn't give me any money back and he tried to say there was nothing wrong with the headphone jack when he tried it himself when there clearly is a big issue. And when I went to customer service they said they get so many complaints about Cellairis and them messing up peoples's phones. Others have said the guy is very rude too. Save yourself the time, aggravation and money, and DON'T GO!

Today I had an absolutely great experience with Rahul and his team at the Verizon store in…read moreIslandia. My wife and I were so happy with the family atmosphere and professional manner that Rahul's team (Komal, Elsie and Tarun) showed us. They answered every single question and created a super cool vibe during the entire experience. We didn't know what to expect but we left with 2 brand new phones. Rahul you are the man!!!!!!!!

We had a very seamless experience from start to finish. Frank was super helpful, patient and made…read moresure we got all of our loyalty rewards. We had some questions upon getting home and he was super quick to answer our phone call as well. The shop was super clean and spacious. We will be looking forward to dealing with them again!

Great service! Did a great job on replacing battery I definitely recommend their servicesread more

Mohammed was incredibly helpful and friendly he let me price out and look at every phone before I…read morewanted to purchase it. He was extremely knowledgeable and honest on the resale value and market value of the phones.