Gary & Paul are very knowledgeable and creative. I appreciated their ideas and suggestions on a few…read morepieces I brought in. The Showroom is sensational with stunning jewelry and custom pieces and their customer interaction is outstanding. You feel welcomed immediately and when you leave, you want to go back.

Couldn't be happier with our experience here. Gary was honest, not trying to upsell us, but…read moregenuinely interested in making sure we both got what we wanted! We are so lucky we stumbled upon this place, and will for sure be returning.

Time is of the essence, that's why I'm so glad I found Master Watch Repair. They're quick, honest,…read moreand do quality work! After calling around to numerous places to ask if they could fix hubby's Diesel "Batman" watch, everyone told me they couldn't do it or didn't have the part that broke. I walked into once place, hoping they'd be able to help but was told they couldn't -- they DID however, refer me to Master Watch Repair. Sure it was a bit of a drive, but I'd do anything for my man so I went and dropped off his watch. The watch repair man knew exactly how to fix the watch just from one glance at it (super knowledgeable!) and told me he could have it done the same day!!! Hooray! I dropped it off and could barely wait to pick it up and surprise hubby that his watch was fixed! When I picked it up it was superb -- and the batteries were even changed (I didn't realize it had also stopped working, lol). Extremely happy with the work and reasonable price! I highly recommend this shop -- don't even waste your time going elsewhere. The only thing is that it is cash only, so be sure to bring cash with you.

The lady is EXTEMELY rude and Unprofessional. They only take CASH which was NOT pointed out to me…read more They talk about there customers in there own language. She even tried to give me someone else's watch. Avoid this place. There are other choices

I cannot thank Samuels Jewelers enough for helping pick out the perfect ring for my fiance…read more Engagement ring shopping has got to be one of the more nerve wrecking things for a someone in a relationship wanting to take it to the next step. I want to make special mention to Candy House for helping me get through the process with ease and always giving me her undivided attention. Their commitment to making sure I had the ring I wanted made me feel like their cared wholeheartedly. I was really impressed with how Candy made the transaction smooth and always gave me options to compare to double, triple, and quadruple check that it was what I wanted for my then-girlfriend. Guys, this advice is coming from someone that absolutely hates making big purchases like a car or electronics, Candy and the rest of the Samuels Jewelers staff made it stress free and such a smooth purchase. I recommend going to her and that company for any diamond/jewelry purchases. Thanks again, Candy!

After visiting a few jewelry stores I landed here at Samuels. I could not be more pleased with the…read moreattention & friendly customer service provided. I found exactly what I was looking for at a price that could not be beat. Candy House over exceeded my expectations of fast & friendly, no pressure service. Thank you candy! I will be back for all my jewelry needs in the future.

My wife & I went to Jared this morning to find her a white gold necklace for the pendant I bought…read morefor her for our anniversary. They're conveniently located right on Bell Road on the cusp of Peoria and Glendale. Tons of ample parking for you and a few dozen of your closest friends if you're pulling up to get matching friendship rings. We were greeted immediately by a sales rep. who showed us their selection of necklaces. They had plenty to choose from and their prices were on par with just about most local jewelry stores in the area. We picked out a beautiful necklace for my wife that compliments the pendant I purchased for her. Zero pressure. Good selection. Fair pricing. No issues. Will definitely be back for any of our jewelry needs.

When I purchased a high end watch I also purchased a lifetime battery replacement warranty…read more I went in to get my battery replaced and was told they no longer do this program anymore because they were damaging too many watches. They said they have to ship it to a repair center and it would take 4 to 6 weeks. Seriously? For a battery? I understand they don't want to damage my watch but why doesn't each store have a local shop that can do it because I purchased a battery warranty? Instead, they want me to go elsewhere and pay for it myself! What about the battery replacement I PAID for?That's terrible customer service. My wife and I have spent a lot of money there. I wanted to get another watch and a replacement wedding ring but I will never go to Jared or their affiliated stores!! It's too bad Kevin is no longer there. He always made sure customers were happy. It's definitely not the same anymore

Absolutely love this place. They have a great selection and the friendliest staff, we won't go…read moreanywhere else!

My jewelry purchases the asst.Mgr. She was very helpful & knowledgeable about the designer We were…read morelooking for. The showcases were amazing clean , full of wonderful selections, statement pieces unique to London Gold.

I came here for one item and left with a few lol. Maria was awesome and I loved her customer…read moreservice.

Deceptive advertising. With their approval process for credit. What should have been a simple…read moretransaction turned into close to 2 hours. I will never recommend this business, nor will I be shopping there. .

So people always ask me why I buy all my jewelry through Helzburg. Well let me tell you why... from…read morebeing greeted by Maria with a huge smile and friendly service, to having Ariana taking 2 hours to inspect my jewelry to make sure it's all perfect (I do have the lifetime care insurance, well worth it!), to having Amin the jeweler fix my jewelry to perfection! He took a bracelet that was bent and turned it into looking like a brand new piece! I don't know how he did it but he's wonderful! (again get the lifetime care insurance). Then he came and took the time to show me how to put it on so I wouldn't destroy it again. Everyone at the Arrowhead location has treated my husband and myself with such respect and kindness we keep going back! Try them out you won't be disappointed! I could brag about this store all day! Great job everyone! See you all next time!!

My husband and I had the best customer experience at Helzberg in the Arrowhead Mall in Glendale,…read moreAZ. Blake J and Maria C were incredible to deal with. They went way out of their way to help us find a beautiful diamond ring and enhancer. If you stop in there ask for them. Blake and Maria you rock.

My lovely fiancé took my ring in for the first time since I got purposed for a clean.. They did an…read moreamazing job cleaning & keep it shiny! I am in LOVE with my beautiful Vera Wang Love Collection Ring! I am one happy fiancé !! **My fiancé got the rings last year on July 22, 2016 the very first day I was just looking at rings (okay I lied, I dragged him in the store..LOL) & when I tried on this ring he knew I loved it so he bought it after we left the store without me knowing! On New Years 2017, he asked me to marry him, I said YES! I can't believe he hid the rings & the receipt paid in full in a safe so I wouldn't find it.. he sure knows how to surprise me! Let me add, he also got me a promise ring before our son was born, so he got 3 rings & a tennis bracelet behind my back..lol.. He's definitely a keeper!**

I special ordered a Family necklace, white gold with 5 gemstones; needless to say not the cheapest…read moreof items. If I had received it, well worth the cost. Unfortunately, it still hasn't arrived. It was out for delivery a week ago and never arrived. The most frustrating part, No one will help me. They've basically stolen my money, as the charge cleared my account over a week ago, and have no intention of helping me get it back! Worst customer service EVER!! The store completely blew me off,according to them they don't handle that (even though I ordered it at their store), I need to call customer care. I did that, they said call UPS, I already did that, they said contact Kay's. I tried again through Kay's chat center, who text saying someone will email you. Noone has emailed. I tried to email them, they won't communicate with you unless you fill out a form and submit it to have someone email you back. Ludicrous! I called the store again and asked how do I get my money back? Their response, We don't handle that. There is NO ONE that will help me either get my necklace or get my money back. I feel like I'm dealing with some sort of fraudulent scam company on the internet not a well known Jewelry store. I should have looked at the reviews before purchasing from them. 1.8 to 2.6 stars is their avg. I WOULD GIVE 0 STARS if this let you select less than 1.